Josh Software

BACKGROUND

Please describe your company and position.

 I am the Director of an information technology company 

Describe what your company does in a single sentence.

software projects with focus on sustainability and peer-to-peer sharing philosophies

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Josh Software to accomplish?

• development of mobile application for pilot project
• porting website to support a mobile application

SOLUTION

How did you find Josh Software?

Referral

Why did you select Josh Software over others?

• Close to my geographic location
• Great culture fit
• Referred to me

How many teammates from Josh Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

User Profile

1. Setup
   • Basic setup
   • Wrapper for API handlings
2. Login
   • OTP-based verification
   • Social (Gmail and Facebook)
3. Registration
   • Display picture & name
   • Name
   • Email
   • Phone Number
   • Selfie
   • Government ID
   • Address with proof
   • GST
   • Bank details
4. KYC (Know Your Customer)
   • Selfie
   • Aadhar/Pan Card
5. Product List
   • Filters
   • Details
   • Functionality

Rental

1. Rental Product List
   • Individual Product list and CRUD (Create, Read, Update, Delete)
   • Rental Calendar
2. Place Order
3. Shopping Cart
   • Product details
   • Coupon code redemption
   • Customer Address
   • Payment gateway
4. Add Product (Owner)
   • Features/specification
   • Purchase price
   • Quantity
   • Rent as per daily
   • Security deposit
   • Images
   • Availability
   • Earnings calculator for owner
   • 20 sec Video
5. Claim Management
6. Successful Rental
   • Invoicing receipts for customer for money and security money
   • Voucher for owner
7. Coupon Code Redemption
8. Customer and Owner Ratings and Feedback

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

successful integration with third party delivery app which enabled an important requirement for the rental vertical backend dashboard functionality revised as per updates to scope and requirements

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are a well-managed team. They were available most of the times for clarifications and ready with "Plan B" for scenarios as needed - so they always had a POA in place.

What was your primary form of communication with Josh Software?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

encouragement and support for a startup like ours venturing into a completely different field from our usual business operations

Are there any areas for improvement or something Josh Software could have done differently?

We would have appreciated better help with the costs and keeping them as per the suggested bracket when the project initiated.

BACKGROUND

Please describe your company and position.

I am the Business Lead - Technology of an energy & natural resources company

Describe what your company does in a single sentence.

We all know that the world needs to move towards a Carbon Neutral Future immediately! But have you ever wondered how we will achieve this goal?

 We believe that one of the fastest ways to get there is by transforming the energy distribution system by bridging the gap between the supply and demand for energy. Our mission is to bring all the fuels, be they liquid, gas, or electric, under one roof, and make them available with just a click on the phone. 

We deliver these fuels safely using technologically-advanced Special Purpose Vehicles

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Josh Software to accomplish?

• To enhance our mobile application with the new UI/UX with more features and functionalities

SOLUTION

How did you find Josh Software?

Online Search

Why did you select Josh Software over others?

• Close to my geographic location
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Josh Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

UI/UX Enhancement - Customer Application

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were able to make our customer application live in the given timelines with the help of Josh's team mate. They comes with a good experience and were able to start work with very limited knowledge transition.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes - They were able to complete the assigned work on time. Josh team is always approachable and comes with a vast experience in the Software development area.

What was your primary form of communication with Josh Software?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Approachable, Experience Team members, Supportive

Are there any areas for improvement or something Josh Software could have done differently?

NA

BACKGROUND

Please describe your company and position.

I am the Head of Engineering of 60 Decibels

Describe what your company does in a single sentence.

60 Decibels is an end-to-end social impact measurement company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Josh Software to accomplish?

Help continue development of an existing data platform codebase on Ruby On Rails and React

SOLUTION

How did you find Josh Software?

• Online Search
• Other

Why did you select Josh Software over others?

• High ratings
• Referred to me
• Proven Quality

How many teammates from Josh Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

60 Decibels engaged with Josh Software to help further develop our data platform while we invested time to hire a full time engineering team. The scope of work involved refining our data collection systems, UI & UX which helps the 60dB staff and our extended user base with customisation of our surveys, and new features & improvements to meet our operational needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The engagement with Josh Software enabled us to complete the implementation of a few critical features which helped us go live after after about two months of their engagement. We had the fortune of working with seasoned engineers who not only understood our domain, our work, our design & implementations, but were also great thought partners to us in helping us shape a new product to life. We found Josh engineers to be skilled at their craft, operating with a sense of ownership, and collaborators who add outsized value to the tech we are building.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was driven by our in-house Product Manager who doubled as the Project Manager for our engagement with Josh Software. We used Agile Scrum, and later adopted Kanban for our management as it fitted our scenario better. Our requested features were estimated and were delivered on time. 

Engineers from Josh Software were true partners in technical development. They not only met our need against our expressed spec, but also provided us with valuable suggestions, alternatives and recommendations. They also implemented a few features on the frontend which went above and beyond what we expected.

What was your primary form of communication with Josh Software?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Easy to work with. Very communicative and understanding of dynamic scenarios 
• Pool of skilled engineers who delivered against what was asked of them 
• Impressive: Fast learners, who also went above and beyond in respectfully suggesting and contributing more than what was expected.

Are there any areas for improvement or something Josh Software could have done differently?

We had a few scenarios where we felt Josh Software could have done more on communication around engineer availability, during the early days of our engagement. However, Josh were very receptive to feedback. We realigned fast and we didn't face issues subsequently with them.

BACKGROUND

Please describe your company and position.

I am the Engineering Manager of Finnovation Tech Solutions Pvt Ltd

Describe what your company does in a single sentence.

Provides Personal Loans to customers after a validation process.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Josh Software to accomplish?

• Revamp of specific validation related modules

SOLUTION

How did you find Josh Software?

• Referral
• Other

Why did you select Josh Software over others?

• Close to my geographic location
• Referred to me
• Company values aligned

What was the size of Josh Software’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Josh Software was hired for revamp of specific modules related to user validation on KreditBee app which, were outdated and being transitioned to a layered architecture. Overall there were 22 such modules which needed to be transitioned and 12 of these were successfully done by Josh Software with minimal defects and within the set timeline.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• 12 modules were transitioned to layered architecture with minimum defects out of 22 modules. Effective Risk Assessment and On-time Notification during the project's tenure. The allocated team picked up the nuances for layered architecture fairly fast and commenced implementation. On-time delivery of assigned tasks.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project Management was collaborative with the Project Manager calling out risks & dependencies on time. Task completion was on time and was actively tracked. There was diligence towards any tasks allocated.

What was your primary form of communication with Josh Software?

Virtual Meeting

What did you find most impressive or unique about this company?

Effective Communication Diligence Effective task tracking

Are there any areas for improvement or something Josh Software could have done differently?

It took some time for the team to pick up the tech that was being used.

BACKGROUND

Please describe your company and your position there.

I am the technical director at utility and telecommunication firm based out of Thane, India.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Josh Software, and what were your goals?

We wanted to develop an innovative mobile application that would help the unorganised transportation sector streamline the process of fitment of retro-reflective tape.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were searching for someone who had experience and got the credentials to carry out the work. We found Josh Software through our mutual contact and after initial few meeting we decided to go ahead.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had quite a few requirement gathering meetings and then we decided to go with a MVP to test the feedback and then iteratively kept on developing our mobile application. We decided to go with Ruby-on-rails for our backend.

How many resources from the vendor's team worked with you, and what were their positions?

We had a team of 10 people with 1 Manager, couple of team leads and rest developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We finished our MVP and went live in 2 months. We had a great response from our clients about the usability and intuitiveness of the product. We saw good number of transactions on the platform and rarely saw any issues with the overall product.

Describe their project management style, including communication tools and timeliness.

The team is very professional and we had regular connect over calls and did some in person meetings as and when needed.

What did you find most impressive or unique about this company?

They took care of everything — they developed and deployed the app and provided maintenance efforts. The UI design was very impressive and the overall app responsiveness was quite good.

Are there any areas for improvement or something they could have done differently?

Maybe documentation part is something that can be looked into.

BACKGROUND

Introduce your business and what you do there.

I'm the founder of a software startup.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Josh Software?

We needed help with building a SaaS platform in the analytics space.

SOLUTION

What was the scope of their involvement?

Josh Software provided frontend development services, primarily using React JS. They weren't involved in the overall design of the platform, but they recommended and implemented architectural changes that were key to the overall development plan.

We weren't able to provide a lot of documentation upfront, but we did have some mockups on Adobe XD to give them an idea of the kind of screens we wanted. From there, they worked on every screen, and I communicated any needed changes. It was an iterative process.

What is the team composition?

We mainly worked with one developer. In the very initial stages, we also had a project manager.

How did you come to work with Josh Software?

A friend introduced them to me. That recommendation was good enough for me to take a chance. Being located in cities with access to a larger pool of resources helped, but ultimately to due the pandemic everyone went fully remote.

How much have you invested with them?

We spent under $50,000 AUD (approximately $37,000 USD).

What is the status of this engagement?

The project had 2 phases in Q2 2020 and Q2/Q3 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I don't have any specific metrics to share. However, the developer who worked on the project was impactful despite the steep learning curve.

As part of the wider team effort, including Josh, we were to deliver an early beta, in spite of significant challenges.

How did Josh Software perform from a project management standpoint?

We had an agile approach. We had daily 15-minute standup calls and tracked our progress through Trello. Additionally, we collaborated through a shared document for deep feature builds.

What did you find most impressive about them?

While there were initial challenges in trying to fit a suitable resource. They quickly replaced resources who couldn't take on the complexity of the product. Eventually, they brought someone with the necessary expertise. We appreciated that we had options instead of having to settle for one person.

Are there any areas they could improve?

Knowing the complexity of the platform we were building, Josh Software could've managed the resource allocation differently. It would've saved us all time amongst other things.

Do you have any advice for potential customers?

Things are dynamic and fast-moving for startups, so it's essential to set expectations upfront. If you're building a SaaS platform, you also need to consider the technologies you can use. Then, make sure that Josh Software has the necessary background information, expertise to help identify potential resources and make for a smoother build.

BACKGROUND

Please describe your company and your position there.

We offer Cloud, Mobility, IoT, Big Data, and Artificial Intelligence to ISVs, enterprises, and Digital Marketing services in multiple industries. I am the Managing Director

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Josh Software, and what were your goals?

We wanted to build a software for our marketing services to maintain the project data and progress of our various clients and perform daily operations.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had gone through their profile and based upon their past work done we decided to go with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After analysing the requirements, we gave they came up with multiple ideas to rectify the challenges and problems we were facing with our operations. We had various meetings to define our objectives time to time and then they delivered in different phases.

How many people from the vendor's team worked with you, and what were their positions?

An account manager and a developer we worked with.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are quite impressed with the on time delivery of the project and the support was very strong whenever we needed it from Josh’s team

Describe their project management style, including communication tools and timeliness.

They are very professional and easy to work with.

What did you find most impressive or unique about this company?

They delivered even beyond their scope of work in terms of training our resources on the solution and support after the deployment

Are there any areas for improvement or something they could have done differently?

We are satisfied with the work done by them for us

BACKGROUND

Please describe your company and your position there.

I'm the Director. We have 3 location across India.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Josh Software, and what were your goals?

The previous service provider was not up to the mark while giving the services and then we decided to switch & then someone referred me Josh Software and we started working them and Josh are up to our expectations.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them through a referral and considered them along with other Clients. The result and response from Josh Software is very Quick/fast in providing the services then our previous clients.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We are really happy & satisfied with UI/UX Designing, Previously we had struggled a lot with this. specially in the Quality Analytics.

How many people from the vendor's team worked with you, and what were their positions?

There 3 people, 1 Tech Lead & 2 Software Engineer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

In last year, the response & result and really very satisfied and their team performed so well that we are continuing with them and in the future as well.

Describe their project management style, including communication tools and timeliness.

The experience with their Project Management is great compared to the other vendors we worked with.

What did you find most impressive or unique about this company?

We have direct access to the whole team, making it easy to communicate our ideas.

Are there any areas for improvement or something they could have done differently?

No improvement is needed according to my experience. They are doing great work.

BACKGROUND

Please describe your company and your position there.

I'm the owner of an online SaaS platform which specialises in sports management.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Josh Software, and what were your goals?

We had a new challenge where we had to build an online SaaS platform for a sporting national governing body. The application needed to include complex membership and financial management, as well as long-term statistics tracking.

We wanted to be able to supply a platform where data was available at the customer's fingertips at a moments notice, in order to exceed their compliance requirements.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had previously worked with Josh Software on another sports management platform. Given their hard work, professionalism, and commitment to the project – it was obvious that we'd be turning to Sachin and the team again for their help.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We met with the team, and the customer to run through the specification in detail, and suggest amendments where necessary. Using Rails, and PostgreSQL – Josh has delivered a platform which is still in use today, and very popular among the sporting community.

How many people from the vendor's team worked with you, and what were their positions?

We worked with the lead software engineer, along with 3 other developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching the project, we quickly saw an uptake from over 16,000 users within the pathway that had been commissioned.

Describe their project management style, including communication tools and timeliness.

We had regular meetings with the project leader, and regular communication via the development tracker. Deadlines were always met, and communication was excellent.

What did you find most impressive or unique about this company?

Their work ethic is admirable. I've not found another company with such dedication to a project.

Are there any areas for improvement or something they could have done differently?

As with any project, bugs at the start resulting in lack of availability during the pilot phase was quickly resolved, to everyone's satisfaction.

BACKGROUND

Introduce your business and what you do there.

I’m the senior management consultant at TATA Projects, an engineering company. I’m part of the services division which is based on a 150-year-old philosophy of testing, inspection, and certifications. 

We’re into inspection services, expediting services, and operation, repair, and maintenance services. Customers usually come to us with a problem in the area of monitoring, tracking, and tracing, and during COVID-19, the need for doing remote monitoring has become very high.

Our company has a presence in 40 countries, and we serve a large number of steam manufacturers in India. We’re also one of the 169 companies in a larger, $100 billion target group. The other divisions that we have are the construction tech services (CTS) division which deals with building in 3D, 4D, and 5D and the integrated project management services (IPMS) which typically deals with construction consulting. I set these departments up three and a half years ago.  

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Josh Software?

We needed an agency that could develop a custom platform for us, so we brought in Josh Software.

SOLUTION

What was the scope of their involvement?

We have a basket of device, network, and software partners for whom we wanted to create a unified portal. We wanted this platform to allow clients to easily navigate through all of the services that they’ve purchased in one place. 

The content came from us while Josh Software developed the backbone infrastructure and the coding. We provided the business ideas and specifications for how we wanted the portal to work, but we involved their software expertise in conceptualizing the idea for the content and material. We held long discussions to put all of the elements into a user-friendly format. 

Josh Software then developed a website with product service lines for man, machine, material, and sustainability. They created buttons and tabs that I could seamlessly navigate through to get to the operational dashboard or to the analytics.

The team now continues to support the backend of our portal. They also continue to develop and evolve the platform to the next level. 

What is the team composition?

We work with the COO & CTO of the company as well as with a software lead, a UI/UX designer, and a QA.

How did you come to work with Josh Software?

We had a partner prior to them who failed at meeting our expectations, so our COO recommended Josh Software. We evaluated them on a couple of small test projects and hired them when we saw that they had the ability and depth to learn and scale up with us.

What is the status of this engagement?

We started working together in May 2020 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Josh Software has done a good job with the UI/UX. They’ve understood our business, proactively made suggestions of what would look better, and delivered the product correctly. We’ve only used it internally but once we scale up and take the product to the market, it will surely be a one-stop-shop for our customers. Thus far, I’ve gotten a lot of good comments about how the portal is shaping up.

How did Josh Software perform from a project management standpoint?

We’ve seen Josh Software evolve throughout this project. Despite the learning curve and initial roadblocks, since this is a new industry to them,  Josh Software quickly picked up after about 2–3 months. The team has come to have a good grip on the business, requirements, and timelines. 

In the last two releases, in the last six months, I haven’t seen any radical delays that impacted the business. They’ve been punctual 95% of the time and have shown constant availability and forthcomingness.

I’ve opted not to have a chat tool because a lot of clarity is required with this work, so we’ve been communicating via Microsoft Teams and email. 

What did you find most impressive about them?

The UI/UX design was exceptional; it was Josh Software’s strong suit. They did a fantastic job at delivering what we asked for in terms of the parameters. The team met all of our expectations.

Are there any areas they could improve?

They could improve a little on project coordination and could scale up faster.