JIBE

BACKGROUND

Please describe your company and position.

I am the VP of IT and Systems of UNTUCKit

Describe what your company does in a single sentence.

UNTUCKit designs and sells casual men's and women's apparel specifically crafted to be worn untucked. We have physical stores and a handful of shopify stores

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire JIBE to accomplish?

• Build a shopify store to support wholesale corporate programs

SOLUTION

How did you find JIBE?

Referral

Why did you select JIBE over others?

• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from JIBE were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work

Design and implement a Shopify-based corporate ordering program that allows authorized store managers to order approved apparel for their teams through a controlled, branded portal.

The initial phase used a manager-based ordering model to reduce technical complexity and training requirements. Managers will place consolidated orders for their stores using a 100% discount code, with controls and reporting to help prevent over-ordering.

Key Deliverables

1. Corporate Ordering Portal Private, branded Shopify B2B storefront.
2. Store-level accounts and manager access.
3. Approved product catalogs by program or user group. Prepopulated store shipping information.
4. Streamlined checkout with no employee payment required.

Ordering and Discount Configuration

1. 100% discount codes for approved corporate orders.
2. Restrictions based on user, store, order quantity, or launch period.
3. Ability to issue new codes for seasonal programs or newly eligible users.
4. Optional order thresholds based on store size.

Quantity Controls and Oversight

1. Guidelines based on approved quantities per employee.
2. Maximum order thresholds and error messaging.
3. Reporting to identify unusually large or noncompliant orders.
4. Administrative review and follow-up where necessary.

Store and Shipping Setup

1. Configure participating locations as Shopify B2B company locations.
2. Assign approved managers to the appropriate stores.
3. Maintain store shipping details and account information.
4. Support consolidated store-level fulfillment.

Returns, Tracking, and Reporting

1. Shopify order confirmations and shipment tracking.
2. Returns and exchanges through the approved returns process.
3. Reporting by store, product, order quantity, and program.
4. Improved visibility into inventory, usage, and remaining program needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were able to hit the deadlines and the project completed on time and on budget with minimal issues

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was excellent. We had a series of virtual calls and clear views of action plans. 

Training and videos were provided throughout and the team was very responsive via slack and email throughout the project and after go-live

What was your primary form of communication with JIBE?

Virtual Meeting

What did you find most impressive or unique about this company?

They are excited to do more than just what is presented. They come to the table with great ideas, alternative solutions, and are very prideful in the work thye put out

Are there any areas for improvement or something JIBE could have done differently?

Not that I can think of