Jahnel Group, Inc.

BACKGROUND

Please describe your company and your position there.

G&G LED is a US based manufacturer of harsh environment LED lighting products for industrial applications. I am the Engineering Manager at G&G. I am responsible for all of our product engineering.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Jahnel Group, Inc., and what were your goals?

We developed an MVP IoT interface in-house that was not up to the standards of our customers but proved out that the product concept had merit. We then contacted Jahnel group to design an new updated web app with a more modern UI and back end that handled the user interaction with our IoT system. The goal was to improved the overall robustness of the web infrastructure while also levering their UI expertise to build something that customers enjoyed using.

SOLUTION

How did you select this vendor and what were the deciding factors?

Jahnel Group had come through a referral from a close business associate. We did some research on them and asked for a proposal. The team seemed great and they were local to our area. The proposal and timeline met our needs so we proceeded with their proposal.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project was broken down in to three phases. Discovery, Design, and Development. Jahnel group owned the entire project from understanding what was needed in the system all the way to deployment. The discovery phase was really insightful and drove significant progress not only on the new web interface but on our hardware as well. The whole process drove great discussions and produced really good outcomes. The design phase involved working directly with the UI designer to craft a UI that had the feel of a very modern application. This phase was exciting because we got to see the whole system come to life. The development phase had the bulk of the project contained within it. Here we worked with 2 full time developers to actually build the system we had conceptualized. The system is a react app runs on and AWS backbone and uses MongoDB for the data storage component. The backend is a typescript system that handles of the system interactions. Once again, the developers did a great job and worked closely with us to validate each piece of the software as it was completed.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a wide range of people. I can recall 7 people that were directly involved in the project Sales CTO UI Designer 2 Full Stack Developers QA/Project Mngr AWS Specialist

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

This is a brand new product for us but the customer reception has been outstanding. The new UI and features are exactly what customers wanted and they are significantly more intuitive than they were when the process first began.

Describe their project management style, including communication tools and timeliness.

We had weekly calls to get updates on the current state of the system along with opportunities to provide feedback. We enjoyed working with such a small team and we always had direct contact with the developers to provide real time feedback during testing. We found that to be invaluable.

What did you find most impressive or unique about this company?

The attitudes of everyone we worked with was outstanding. Everyone seemed genuinely excited to be working on our project and showed a ton of enthusiasm.

Are there any areas for improvement or something they could have done differently?

Our only feedback was related to the support contract at the end of the project. We would have liked to have proceeded with one but we felt that the terms of what was covered by the contract was too small to be of value.

BACKGROUND

Please describe your company and your position there.

I am the Founder/CEO of LNTS

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Jahnel Group, Inc., and what were your goals?

Software development of Healthcare/Sports App for rehab and fitness

SOLUTION

How did you select this vendor and what were the deciding factors?

Highly recommended by a medical professional. The team was terrific, caring, engaging, and very attentive to detail

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

A comprehensive review of the Founder's research, IP, concept designing were all scrutinized and detailed before laying out a detailed scope of work

How many people from the vendor's team worked with you, and what were their positions?

There were five team members who collaborated within their areas of expertise

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

WE are now able to attract investors with a Prototype of the IP and a new App. Their work has allowed us to bring my ideas to life

Describe their project management style, including communication tools and timeliness.

The project management was terrific, enthusiastic, easygoing style and respect for mutual ideas and crituqe

What did you find most impressive or unique about this company?

Their focus is on our needs, creative thinking, enthusiasm, and willingness to treat us as their sole customers. I felt a strong desire to succeed on their part

Are there any areas for improvement or something they could have done differently?

All good

BACKGROUND

Please describe your company and your position there.

I am the CEO & Founder of maro parents. We're the DuoLingo for family mental health. Our mobile app uses hundreds of engaging parent learning modules, plus in-app behavioral health tools to help parents navigate behavioral and mental health challenges that come along as kids grow up.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Jahnel Group, Inc., and what were your goals?

Jahnel Group stepped in to build our entire enterprise web platform in one month. We had an established pilot deadline to meet and did not have the internal bandwidth to meet it. We desperately needed a group we could trust that is well-versed in the security protocols we have to align with and could meet our tight deadline without a doubt.

SOLUTION

How did you select this vendor and what were the deciding factors?

We spent 2 weeks interviewing individual developers and dev shops, but no one was willing to take on our challenge, citing time constraints or quoting outrageous prices. Jahnel Group loves a good challenge and did not shy away. They've approached every aspect of this project with optimism and excitement. For the extent of this project, they really felt like a part of our own team!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kickoff meeting to discuss our goals and objectives. From there, we worked through logistics: timeline, pricing, staffing the project, onboarding and credentialing, etc. After that, Jahnel Group worked pretty independently- keeping us updated through Slack and only using meeting time where needed. We did a midway meeting, a final demo meeting and QA'd toward the end.

How many people from the vendor's team worked with you, and what were their positions?

We worked with their management team and 2 developers!

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Not only did they deliver a product at the exact specs we sent, they delivered the project EARLY and with added functionality that made the software more user-friendly for our clients. We were blown away.

Describe their project management style, including communication tools and timeliness.

Unbelievably easy to work with. Most of our communication was through Slack which meant time spent in meetings was only used when necessary. As a small team wearing lots of hats, we especially appreciated their work style.

What did you find most impressive or unique about this company?

They delivered on their promises and exceeded our expectations. They blew us away with the final deliverable. We are so grateful to have had the opportunity to work with them. Based on our experience, I'm not convinced there is another company out there that's more high caliber than Jahnel Group.

Are there any areas for improvement or something they could have done differently?

Nope- honestly!

BACKGROUND

Please describe your company and your position there.

I work in an IT project management role for a financial services company. We provide investment management solutions for financial institutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Jahnel Group, Inc., and what were your goals?

Our firm has had challenges in the past building our software development team. We had several projects that needed dedicated resources (i.e. standardizing data, building out web applications and workflows).

SOLUTION

How did you select this vendor and what were the deciding factors?

The level of trust and integrity displayed by Jahnel Group was a deciding factor in our selection process. Their team offered a guarantee that ensured they added value to our software initiatives or we did not have to pay them. It is pretty amazing to find a firm that is true to their word and will do whatever it takes to make the customer happy.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

There are multiple projects that we are working on with the Jahnel Group team. There are resources that are dedicated to standardizing our data. This process is very complex and we have seen several people struggle to comprehend this.

We also have resources that have built out our custom client facing web application. This team works to adjust and update the application based on our clients needs.

How many people from the vendor's team worked with you, and what were their positions?

There were two senior developers, a part time UI/UX sesigner, and a QA/PM resource. An added benefit of working with Jahnel Group is when needed we had access to the team's solutions architect to help with some of our larger decisions or any issues we ran into.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to update and launch platform updates in a timely manner. The team always worked hard to ensure that we hit our timelines and did so in the most efficient way possible.

Describe their project management style, including communication tools and timeliness.

The team followed agile development methodologies. Our team and the Jahnel Group team would meet bi-weekly to have sprint plan meetings. If anything immediate would pop up we could always reach out and jump on the phone quickly to discuss. We used Slack and Gmail to communicate with Jahnel Group resources. We utilize Jira for all of our online ticketing.

What did you find most impressive or unique about this company?

Jahnel Group had an amazing team of people that were able to answer any task we had. I would say the most unique thing is that the team did a terrific job integrating with our group. I think this is a testament to their company culture. With outsourced development there is always an integration fear, but they do everything to make it feel like they are part of your actual team.

Are there any areas for improvement or something they could have done differently?

All in all, no complaints. Jahnel Group is really a great group to work with.

BACKGROUND

Introduce your business and what you do there.

I am the president of Precision Medical Partners, a healthcare consulting company. We also have a business development outsourcing division as well as a software division. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Jahnel Group, Inc.?

I’ve been working with the founder and president of Jahnel Group for 15 years. They develop web-based apps as well as mobile apps, specifically geared towards the healthcare space.  

SOLUTION

What was the scope of their involvement?

We were looking for a company that has an understanding of HIPAA compliance and its complexities, not just from an analytics standpoint, but from a growth perspective too. 

They’ve created a healthcare-specific CRM and it helps us leverage our consulting side of the business so that we can attract new customers. The platform also captures insurance, comorbidities, referrals, and behavioral analytics. 

What is the team composition?

I’ve worked with Darrin (CEO & Co-Founder), Jon (Chief Growth Officer), and Jason (Co-Founder & COO). I’ve also worked with several of their developers including Christian (Senior Software Engineer) who’s an expert in compliance. 

How did you come to work with Jahnel Group, Inc.?

I came across them literally. I’ve known Darrin for quite a while. He has grown a company from a few people to well over a hundred developers, engineers, and designers. Thus, I already had an understanding of Darrin’s work ethic, skillset, and intellect prior to what his company is producing now. I was confident that he was going to be someone that would exceed the expectations of any deliverable. 

How much have you invested with them?

We’ve probably spent high six figures already, potentially towards $1 million. Every project’s cost is different.

What is the status of this engagement?

We started working with Jahnel Group in June 2008, and we’ve been working with them ever since. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve been using their software over the last 15 years to capture important data. The system enables our company to leverage analytics on 50,000 providers. They didn’t simply help us drive revenue for our organization, they’ve also aimed at creating a long-term relationship with us. Our third-party customers also value the products that we put in front of them. Overall, they have delivered apps that have exceeded my expectations. 

I’ve been remarkably impressed with their technical skillset and business acumen. Unlike many software vendors who make engagements very transactional, they’ve provided advisory services to make us efficient in our capital spending. They have a unique lens as far as converting things into real-world applications. 

How did Jahnel Group, Inc. perform from a project management standpoint?

They’ve been timely and on budget. They put in the hours above and beyond to make sure we meet our deadlines. We have constant communication, so even if I don’t do my best to reach out, they are proactive in keeping me in the loop. 

What did you find most impressive about them?

Jahnel Group has a very high level of integrity; When they say they’re going to execute, they always do. In business, that is very rare. Regardless of what’s going on with the economy or resources, they get things done ahead of schedule. They’re very passionate about what they do. 

Furthermore, they’re also committed to exceeding client expectations. They come in every day to work and grow their business. Perhaps, that’s the main reason why I can comfortably refer them. 

Are there any areas they could improve?

It’s going to sound biased, but I have zero complaints. If I’m in need of a custom software app or anything technical, I will always call them. 

Do you have any advice for potential customers?

Clearly articulate your ideas because that will save time and energy. You have to be very specific and detailed when you come up with concepts. If you are, then you’ll give Jahnel Group a blueprint to succeed. 

BACKGROUND

Introduce your business and what you do there.

I’m the president of an insurance company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Jahnel Group, Inc.?

We were building a custom software package rating system. We started the project with a different firm, but it wasn’t going well. We needed to speed things up, and get more professional and organized. 

SOLUTION

What was the scope of their involvement?

We initially created the platform in Silverlight, but when Jahnel Group took over the project, they moved it to Vue.js. 

What is the team composition?

We had an executive sponsor, a QA person, and two developers. 

How did you come to work with Jahnel Group, Inc.?

We looked at 2–3 different firms but ended up choosing Jahnel Group because of their energy and enthusiasm. They were recommended to us. We knew they wouldn’t let the project fail. 

How much have you invested with them?

We spent around $1.6 million. 

What is the status of this engagement?

We worked together from August 2015–March 2020. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The platform is live— we’re using it in production and getting good feedback, so that’s most important. We experienced some bugs, but they totally did what they said they’d do. We’d call on them and, depending on the bug, they’d put resources on it. 

How did Jahnel Group, Inc. perform from a project management standpoint?

They did well. We used YouTrack for ticket tracking needs. 

What did you find most impressive about them?

Their energy was second to none — they were driven to make the project a success. The culture there was dedicated to finding a way to success. 

Are there any areas they could improve?

Hindsight is 20/20. We ended up keeping the first resource after we hired Jahnel Group, but that was our fault and probably not the best idea. 

Do you have any advice for potential customers?

It’s not specific to this team, but have a good idea of your scope and think it through. If you can provide them with a legitimate, dialed-in scope, they will deliver — there’s no doubt in my mind.

BACKGROUND

Please describe your company and your position there.

I am the CTO of a healthcare start-up that is transforming behavioral healthcare. We make it easier for patients to access expert behavioral healthcare, through our web and mobile application. Patients complete a thorough self assessment and are matched patients with expert providers who deliver care via video telehealth sessions in an innovative, collaborative care model.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Jahnel Group, Inc., and what were your goals?

We hired Jahnel Group as the nucleus of our on-shore product development team.

As an early start-up we engaged an off-sure dev shop to help build our initial MVP. As we started completing the MVP, and preparing for commercial launch, we needed a strong on-shore team that would be ready to respond to the needs of our early customers.

Our goal was to complete the commercial launch of the product and grow the install base to more than a hundred providers and more than 1,000 referred patients in our first year of commercial operation.

SOLUTION

How did you select Jahnel Group, Inc. and what were the deciding factors?

We had heard extremely positive feedback on Jahnel Group from multiple trusted peers. We reached out to them to explain our goals and desired approach to identify 1 or 2 high quality resources that had skills and experience with our modern serverless SaaS architecture.

The Jahnel Group team was fantastic to work with - extremely flexible and accommodating for us as a pre-revenue start-up. They brought a tremendous resource onto our team right out of the gate and we continued to build and grow the relationship from there.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our scope of work included both cloud infrastructure automation and management (AWS infrastructure managed via CDK) and also both front-end and back-end web development in our serverless stack (React front-end, API-Gateway / Lambda / Python / DynamoDB back-end).

We onboarded the Jahnel resources into our agile development model, creating tickets to define their work in our 2-week sprints. The Jahnel resources were consistently able to fit right in with our agile process and tools (Jira, Confluence, Github, Slack) and were quickly closing tickets and delivering value for the business.

How many people from the vendor's team worked with you, and what were their positions?

We currently have 10 Jahnel Group resources on our product development team, including developers / engineers (5), QA engineers (2), and designers (3).

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The Jahnel Group helped us successfully complete development our MVP on-schedule and after a period of beta testing, successfully complete the commercial launch of the application. Following launch, significant product development continued to add features and functions in response to customer feedback.

The product was very well received by both patients and providers, and led to significant growth of the install base and revenue generation for the company. While the team delivered on average more than a release of new features per week, the product platform also proved to be extremely reliable - we did not experience a single minute of application downtime in our first year of commercial operation.

Describe their project management style, including communication tools and timelines.

We used an agile methodology, with 2 week sprints and daily standups. We used Jira for project management, Confluence for documentation, Github for code management and Slack for team collaboration.

What did you find most impressive or unique about this company?

The culture at Jahnel Group is tremendous. The company leadership sets an amazing tone for the entire team - they truly care about helping their customers make great things happen.

They are extremely passionate about absolutely crushing whatever goal is in front of them... and they have fun doing it! It leads to an infectious "let's go!" attitude that the entire Jahnel Group team brings to their work everyday.

It has truly been a pleasure to work with them. They are such a smart, talented team that is always up for a challenge and eager to do great work. They are super supportive of each other and fun to be around along the way.

Are there any areas for improvement or something they could have done differently?

Honestly, no. The Jahnel Group team and leadership always goes out of their way to make sure they are delivering value for us and have been extremely willing and flexible to make adjustments whenever needed.

BACKGROUND

Please describe your company and your position there.

I'm a manager in a lead generation company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Jahnel Group, Inc.?

We needed staff augmentation in the form of some contracted developers to help with internal app development work.

SOLUTION

How did you select this agency and what were the deciding factors?

We read through reviews on G2, Clutch and Google.

Describe the project in detail and walk through the stages of the project.

This is proprietary information.

Describe the recruitment process in detail.

We interviewed some developers that Jahnel presented to us, and please with the communication and skill sets.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

We were able to successfully build our internal client facing application.

How effective was the workflow between your team and theirs?

Great communication. No language barriers and works in the same time zone.

What did you find most impressive or unique about this company?

Highly skilled developers at a good price.

Are there any areas for improvement or something they could have done differently?

We were very happy overall.