Jacknife

BACKGROUND

Please describe your company and position.

I am the Partner, Producer of Bonfire Originals

Describe what your company does in a single sentence.

Commercial and documentary production. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jacknife to accomplish?

• Video assets for clients

SOLUTION

How did you find Jacknife?

personal connection

Why did you select Jacknife over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Jacknife were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A year long project to create dozens of video assets for one client. Jacknife provided a fulsome branding plan for each and every assets, along with all the graphic elements we needed to create the videos. At each step of the project, Jacknife's purpose and client goals remained the key focus. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

when we collaborate with Jacknife, we are usually the service provider. But Jacknife always delivers to their clients on time, within budget and goes above and beyond.
The put their clients need at the top of every project, taking the time and creative sense to look back at the original goals of every project and always ensure we're hitting the mark and achieving what we set out to do. Over the past 9 months, together with Jacknife we have delivered 70 video assets, with ease, on time and within scope. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Jacknife are so repsonsive and truly care about their clients. They are always willing to pivot to find the best solutions for their clients. They really put their heart and soul into every project. They always make time for discussions and problem solving. They rock!!!!

What was your primary form of communication with Jacknife?

Virtual Meeting

What did you find most impressive or unique about this company?

Jacknife not only provide great customer service and collaborate so well with other teams, but they are also VERY creative. Their work is beautiful. Their people are always coming up with new ways to share and package information. Not only are they good people, but they are very good at their jobs. 

Are there any areas for improvement or something Jacknife could have done differently?

Nope. We love them!!!!!

BACKGROUND

Introduce your business and what you do there.

I’m a self-employed consultant. I work with about 4–5 startups.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Jacknife?

We hired them to redesign the logo of one of the companies I worked with.

SOLUTION

What was the scope of their involvement?

Jacknife has helped us redesign our logo. We initially provided them with our branding guidelines and defined the general direction that we wanted to go. After that, their team proceeded with the work, providing us with a number of concepts to choose from. We’ve agreed on two concepts, and their team is currently working on revisions and incorporating our feedback.

What is the team composition?

We work with about five people from their side, including an account executive, a designer, and some members of their senior leadership team.

How did you come to work with Jacknife?

It was both through a referral and online research. A member of our team had heard that their company was quite good at what they do, so we checked out their previous work online.

How much have you invested with them?

We’ve spent about $10,000 CAD (approximately $7,200 USD).

What is the status of this engagement?

We started working together on this project in September 2022, and our engagement is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They’re exceptional to work with — they’ve been able to bring to life a lot of concepts that we like. Overall, they’ve done a great job.

How did Jacknife perform from a project management standpoint?

They’re timely with their work and take direction well. For communication, we use email and Zoom.

What did you find most impressive about them?

We’re impressed with their ability to implement the concepts we’ve given them. Also, they’ve spent a lot of time in the discovery process and worked hard to understand our requirements. 

Are there any areas they could improve on?

I don’t have any constructive feedback for them. Their deliverables and selling process have been very strong.