J. Servo LLC.

BACKGROUND

Please describe your company and position.

I am the Founder & Executive Director of Axle Engineering

Describe what your company does in a single sentence.

Professional steel fabrication works, steel structure and civil and infrastructure engineering construction services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire J. Servo LLC. to accomplish?

• Brand Identity
• Website + Business Emails
• Governance, documentation and policies
• company profile

SOLUTION

How did you find J. Servo LLC.?

• Referral
• Ex Coworkers

Why did you select J. Servo LLC. over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• previous personal experience & knowledge

How many teammates from J. Servo LLC. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• company profile
• brand identity
• governance, regulations and policies 
• documentation system + forms and templates 
• website & hosting 
• email accounts management 
• prints & stationery 
• project controls engineering 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• responsive and comprehensive website 
• consistent identity and brand presence 
• professional business email accounts (performance and support) 
• prints designs aligning with our vision and business persona 
• prompt support and quick troubleshooting 
• scalable solutions 
• convenient file storage system (cloud based) and reliable documentation control

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yousef has a solid business know how and strong foundations, which enables him of quickly getting a full grasp of the project pillars and he exactly delivered what i had in mind. J. Servo is very sharp when it comes to deadlines and delivery schedules and very reliable in after sales support. they helped us alot in migration and onboarding

What was your primary form of communication with J. Servo LLC.?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

they combine between IT & web sophisticated knowledge and business know-how, which makes it very easy to explain what we exactly wanted and made communications very smooth which eventually led to seamless delivery and operations. 

Are there any areas for improvement or something J. Servo LLC. could have done differently?

Honestly, they exceeded our expectations and what we had in mind. They even delivered 1 week prior to our agreed on delivery dates. They also made sure to follow up and assure that every single detail is seamlessly running.

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of Blue Marine Life

Describe what your company does in a single sentence.

Aqua Marine High Quality Services & Installation. Coral Reefs & Livestock Premium Provider

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire J. Servo LLC. to accomplish?

• Better communication channels (internal) - Rebranding - Enhance online brand identity -
• Internal Maintenance Communication System For Field Service
• Youtube Studio & Publishing My Personal Radio Show Episodes

SOLUTION

How did you find J. Servo LLC.?

• Online Search
• Referral

Why did you select J. Servo LLC. over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from J. Servo LLC. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1- Reshaping & revamping website design and services 

2- Instagram Content Management & Publishing Strategy 

3- ERP Consulting, Org Structure & Internal work flow & Performance Improvement 

4- Radio show transcribing, editing and publishing on Youtube studio 

5- Management of Cpanel, email accounts, regular maintenance and updates 

6- Os ticket internal system 

7- Publishing of news, events and sustainability awareness focus

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved work cycle, reduction in resources waste, on a personal level I received great support in time management and scheduling. Instagram had a momentum and a great increase in followers and engagement, plus getting verified on meta. received many positive reviews on google business. website engagement, reach, visits and views increased dramatically. had more time on hand to build strong relationships and verified partners within the GCC and Europe. We continue to partner with J. Servo cause they know how to run business efficently and how to architect operations and work cycle. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great attention to details and always on time. quick responses most of the time and always focused on scalability, aligning with the business needs and customer's loyalty and satisfaction. They are helping a lot on raising awareness on many levels. 

What was your primary form of communication with J. Servo LLC.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Visions and goals aligned. easy to do business with 

Are there any areas for improvement or something J. Servo LLC. could have done differently?

Well, we still working towards untapped areas and trying unconventional approaches. They should def work more on localization