itCraft is your end-to-end software development partner, trusted by startups and global brands alike. With over a decade of experience and more than 350 successful digital products delivered, we design and develop scalable, user-focused solutions that solve real business problems.
We are a team of 60+ in-house developers, UX/UI designers, QA engineers, analysts, and DevOps professionals. From concept to launch—and beyond—we help you create high-impact digital products that exceed expectations.
What You Get with itCraft
Full-stack product teams – iOS, Android, Flutter, and web developers, all working in Agile Scrum environments.
Intuitive design – UX/UI specialists who combine empathy and precision to craft interactive, user-tested prototypes.
Reliable quality – QA engineers who ensure performance, stability, and compliance from day one.
Strategic oversight – Business analysts, service designers, solution architects, and DevOps engineers who align every detail with your vision.
Project delivery excellence – Experienced project managers who keep everything on time, on budget, and fully documented.
Security and process compliance – Certified under ISO 9001:2015 and ISO 27001 standards.
Trusted by Leading Brands Our clients include Dräger, Deloitte Digital, DHL, Rossmann, LUX MED (Bupa Group), Sodexo, and Makro C&C, among others. We partner with organizations across industries to create secure, scalable, and user-centric platforms.
Notable case studies
BeeSpeaker - Mobile Trend's 2024 Startup of the Year
Home Doctor – Raised €4 million in Series A funding.
MindLeap – Acquired for 3.5 million CAD by a leading healthcare enterprise.
itCraft offers competitive pricing and good value for cost, with project investments ranging from $10,000 to over $350,000. Clients appreciate their flexibility, responsiveness, and high-quality outputs, although some noted occasional delays and the need for better resource allocation.
Some clients noted challenges with scheduling and resource availability due to itCraft's high demand. While this reflects their popularity, it suggests a need for better resource management to accommodate new projects more swiftly.
Consistent Performance
itCraft consistently delivers on their promises, maintaining a high standard of work across various projects. Their reliability and consistency in performance are key factors in their positive reputation among clients.
High-Quality Deliverables
Clients are impressed with the quality of itCraft's deliverables, which often exceed expectations. Their attention to detail and commitment to delivering polished, functional products are consistently highlighted in feedback.
Strong Client Relationships
itCraft is praised for building strong, trust-based relationships with clients. Their professional and approachable demeanor fosters collaboration and client satisfaction, leading to long-term partnerships and repeat business.
Strong Technical Expertise
Clients consistently praise itCraft for their technical proficiency across various technologies, including mobile app development, web platforms, and CRM systems. Their expertise in areas like Android, iOS, React Native, and backend solutions stands out, enabling them to deliver high-quality and technically sound projects.
Effective Project Management
itCraft displays strong project management capabilities, maintaining clear communication and delivering projects on time. Clients appreciate their structured approach, responsiveness, and ability to handle complex projects with changing requirements. Their use of agile methodologies further enhances their project execution.
"Even during tough challenges, they were able to find a workaround."
Jul 27, 2017
Senior Consultant
Anonymous
Verified
Other industries
Poland
501-1,000 Employees
Phone Interview
Verified
itCraft created a CRM platform for a healthcare provider to track customer usage and help sales representatives be more productive. The team also created a complementary iOS app for mobility of services.
The CRM has increased sales to target customers. itCraft communicated well, delivered on time, and were flexible with changing project scope. They provide their services at a fair and reasonable price, although had scheduling issues at times.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I work as an IT consultant for a few companies in Poland. I am mainly responsible for delivering software projects. For this particular project, I was working with an international healthcare company’s local branch, which I’ve been working with for almost 10 years. The division I work with is mainly responsible for the sales process for products manufactured in Austria and China.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with itCraft?
The branch recently established a sales representatives division comprised of 10 people working directly in the Polish market. After a few months, they noticed that they didn’t have control over the work. Control may not have been the main requirement, but rather the ability to gather information about customers—to track them and see whether or not they were return customers, what they were buying, and if there were any special offers or warranty conditions the company could promote to them. Because of this, the company decided to build a CRM system to gather this information and track the work activities of their sales representatives.
My role was to govern requirements and work with itCraft in order to obtain results. The overall goals of the project were to keep returning customers while attracting new ones and improving brand awareness and customer satisfaction. itCraft was responsible for design and development of the CRM solution as well as support.
SOLUTION
What was the scope of their involvement?
The first part of the project included customizing an existing open-source CRM solution. We entered production mode after 4 months, after which the users were able to fulfill customer requests, create promotions, and so on. The CRM system was PHP-based, with a MySQL backend database. The web frontend was Bootstrap, along with some other web frameworks.
After one year, we used itCraft to work on a connected site for end-users, which allowed every customer of the company to create a fully-customized personal account. Since our sales representatives are very mobile, we also created a native iOS mobile app with push notifications. It can notify salespeople of nearby customers who haven’t been visited recently in order to check on their status. I found this to be the best part of the system.
How did you come to work with itCraft?
I created and sent out a list of requirements to several companies, including itCraft, who I had found through a friend’s reference. I liked the response from itCraft; they said that they could base the product on open-source technology, and we’d only be charged for the professional services. I had been looking at other companies, but their fees were high, in my opinion, compared to itCraft’s. itCraft’s offer was fair, so we made the decision.
How much have you invested with them?
The cost of the first part of the project was $30,000, while the overall budget was much higher, between $100,000 and $150,000.
What is the status of this engagement?
The 2 main phases of the project are already finished, but we are willing to open new initiatives, regarding an implemented CRM solution. Right now, we’re working on new requirements for the end-user part of the system. We want to expand its functionality. Initially, we weren’t sure if our customers in the healthcare space would be willing to work with an online system, but the first project revealed that they did want to use it. We offered an extra year of warranty for people who registered on the system, and we found it to be a success. The system will also be expanded to other subsidiaries of the global company, beyond the Polish one. They want the expanded version to work in the same way, and I hope we will be able to use itCraft.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
The main feedback, in my opinion, that actually sold the customer, was the fact that they are able to track the end-user, which has resulted in a bigger market presence. This was the main issue in the past, but the new CRM solution shows us who we should call or send offers. The sales to target customers have grown by 25-50% year-to-year, after one year of the implementation.
How did itCraft perform from a project management standpoint?
We mainly communicated using Google products like Docs, Drive, and Gmail. I proposed using G Suite, and itCraft was flexible and agreed. They have been responsive, allowing me to communicate on a daily basis around any issues with the production system. We were able to fix anything within a couple of hours. Overall, we found that they were on-time and able to follow schedules, which was really important for us. If we agreed on a date, they delivered by that date. They proved their ability to handle demanding projects with frequent requirement changes.
What did you find most impressive about them?
My 2 main factors are ability to follow the schedule, and a fair price, both of which have been fulfilled by itCraft.
I also found their ability to follow our changing requirements to be very impressive. We are not the toughest customer, but we changed the project scope several times. itCraft was able to handle those changes, which mostly occurred during the first project when we redesigned the sales process model. itCraft adapted it just months before we went live, which was impressive for me. From the release of the system, we only experienced 3-4 bugs, 3 of which were not related to itCraft’s work, but to the technology. Even during tough challenges, they were able to find a workaround.
Are there any areas they could improve?
Sometimes, they are really busy. If we want to start a new project, we have to ask itCraft about scheduling before starting. Like any customer, we want to start right away, but the waiting period is usually one month. They are busy people and have other customers, but this could be improved by hiring more people.
RATINGS
5.0
"After being involved in many projects and in different roles, the first place I recommend is itCraft."
Quality
5.0
Service & Deliverables
"From my perspective, itCraft gave us a system which was tested from A to Z."
Schedule
5.0
On time / deadlines
"If we agreed to finish by the end of July, we would. We had 4 deadlines during the project, and they were always on time."
Cost
5.0
Value / within estimates
"I’ve been working in the software space for more than 15 years, and have found itCraft’s prices to be quite fair. They were my first choice."
Willing to Refer
5.0
NPS
UX/UI Design for National Rail Operator
Application TestingMarket ResearchUX/UI Design
Usability TestingUser ResearchMarket Analysis
Confidential
Nov. 2025 - Mar. 2026
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"What stood out was their ability to translate complex data into actionable design solutions."
May 13, 2026
Specialist, PKP Intercity SA
Anonymous
Supply Chain, Logistics, and Transport
Poland
5,001-10,000 Employees
Online Review
itCraft conducted a UX audit of a national rail operator's mobile app. The team performed heuristic evaluation, quantitative data analysis, usability testing, and benchmarking to identify UX barriers.
itCraft delivered a detailed UX audit report that pinpointed critical technical and usability issues and provided a clear roadmap for the client's development team. itCraft managed the project professionally, stayed highly flexible, and delivered on time. The team was also proactive and transparent.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Specialist of PKP Intercity S.A.
Describe what your company does in a single sentence.
PKP Intercity is Poland's national long-distance rail operator. We manage a complex mobile ecosystem serving over 360,000 active monthly users, handling domestic and international ticket sales, seat reservations, and real-time travel information.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire itCraft to accomplish?
Identify UX barriers and conversion blockers in the ticket booking process for both iOS and Android.
Validate the app’s usability through expert heuristic evaluation and moderated tests.
Develop a prioritized roadmap of design recommendations and "Quick Wins" to improve user satisfaction and retention.
SOLUTION
How did you find itCraft?
Online Search
Why did you select itCraft over others?
Good value for cost
Referred to me
How many teammates from itCraft were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The project focused on a comprehensive 360-degree UX audit of the PKP Intercity mobile application (iOS & Android). itCraft combined multiple research methodologies to provide us with a data-driven overview of our digital product. The scope included: Heuristic evaluation, Quantitative data analysis, Usability Testing (IDI), benchmarking. Key Deliverables: detailed UX audit report, Usability Test summary, actionable recommendations, final stakeholder presentation.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The project resulted in a high-quality, 60+ page audit report that pinpointed critical technical and usability issues (such as specific "app_exceptions" and friction points in the "return ticket" flow). The insights provided a clear roadmap for our development team, with "Quick Wins" that we could implement immediately to boost conversion and user satisfaction.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The collaboration was seamless. itCraft managed the project professionally using tools like Miro for real-time collaboration. They were highly flexible, conducting tests both remotely and in-person to meet our recruitment criteria. Every milestone was delivered on time, and communication was proactive and transparent.
What was your primary form of communication with itCraft?
Virtual Meeting
What did you find most impressive or unique about this company?
What stood out was their ability to translate complex data into actionable design solutions. They didn't just find problems; they proposed a strategic evolution of our app from a simple "ticket office" into a "proactive travel assistant." Their empathy for the end-user, especially older passengers, was impressive.
Are there any areas for improvement or something itCraft could have done differently?
The quality of work was outstanding. If I were to suggest one minor improvement, it would be to extend the post-audit consultation phase by a few more days to allow our internal development team to discuss the technical feasibility of the most complex recommendations in even greater detail. However, this did not impact the overall success of the project.
RATINGS
5.0
"Working with itCraft was a pleasure. Their team demonstrated not only high UX/UI expertise but also a deep understanding of the transport industry's specific challenges. They delivered more than just a report; they gave us a clear vision of how to transform our app into a modern travel assistant. Highly recommended for complex, large-scale digital audits."
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App Dev for Telecommunications Company
API DevelopmentMobile App Development
$200,000 to $999,999
Jan. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
4.5
"itCraft has proven to be a reliable partner, consistently delivering high-quality work."
itCraft develops an Android app for a telecommunications company. The team is responsible for the app's backend and frontend development.
itCraft has successfully delivered the app, which has been used on a local TV box. The team has been committed to meeting the project's goals and deadlines. They have also been dedicated to ensuring the client's satisfaction. Their easy follow-up and procedures were hallmarks of their work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Sr. Software Project Manager of Earthlink Telecommuncation
Describe what your company does in a single sentence.
We are working in providing internet and value-added service
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire itCraft to accomplish?
To developemet of al-manasa project in Android side
To developemet of al-manasa project in BE side
SOLUTION
How did you find itCraft?
Online Search
Why did you select itCraft over others?
High ratings
Good value for cost
Company values aligned
How many teammates from itCraft were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Delivery of the app tv Android
Delivery several version of Android mobile app
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
That we deliver the app tv to local TV box
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They tried their best to adopt too many changes encountered in the project. And they tried their best to meet the deadlines.
What was your primary form of communication with itCraft?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Easy follow up, easy procedure
Are there any areas for improvement or something itCraft could have done differently?
TCraft has proven to be a reliable partner, consistently delivering high-quality work. Their commitment to meeting project goals and deadlines is commendable, and I appreciate their dedication to ensuring client satisfaction
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
4.5
NPS
Mobile App Optimization for Pharmaceutical Company
Mobile App Development
Consumer Mobile App Development
Less than $10,000
September 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were very professional."
Sep 16, 2024
CEO, Lemon Pharma GmbH & Co KG
Markus Neess
Verified
Other industries
Germany
11-50 Employees
Online Review
Verified
itCraft was hired by a pharmaceutical company to optimize their app. The team was tasked with improving the app's usability.
With itCraft's help, the client was able to improve their app, resulting in a better customer experience. The team managed the project seamlessly — all deliverables were completed on time and aligned with the specifications. They impressed the client with their efficient execution.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Lemon Pharma GmbH & Co KG
Describe what your company does in a single sentence.
we develope and distribute health care products for the phamacy market
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire itCraft to accomplish?
App optimization
SOLUTION
How did you find itCraft?
recommendation
Why did you select itCraft over others?
Pricing fit our budget
Great culture fit
Good value for cost
How many teammates from itCraft were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
optimization of usability of the shop app that customers are able to enter also other prodict worlds
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
more customer expirience with our app and products
Describe their project management. Did they deliver items on time? How did they respond to your needs?
everything was on time and perfect. They were very professional.
What was your primary form of communication with itCraft?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
very fast
Are there any areas for improvement or something itCraft could have done differently?
no
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Staff Augmentation for EdTech Company
IT Staff Augmentation
$50,000 to $199,999
Sep. 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We're impressed with their honesty, flexibility on resources, and broad expertise."
Jan 11, 2022
VP, WebAnywhere
Anonymous
Verified
Education
Leeds, England
51-200 Employees
Online Review
Verified
itCraft conducts staff augmentation services for an education technology company. They provide quality development resources to help the client build their products.
With itCraft's support, the client has managed to speed up their development process while following best practices. The team leverages their knowledge and technical expertise to deliver quality work. They are also flexible, professional, and honest.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the Vice President of a learning technology company providing solutions to the education sector in the UK, US and mainland Europe.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire itCraft?
We hired itCraft because we needed strong development resources to build our products.
SOLUTION
How did you select this agency and what were the deciding factors?
Quality of resources, trust in the company based on others feedback
Describe the project in detail and walk through the stages of the project.
Developers were hired to develop two new projects: Education project, new version of company flagship product, Corporate business - new product development for key customers
Describe the recruitment process in detail.
Detailed analysis from ITCraft on our needs and technology stack, presentation of relevant candidates, meetings with candidates, final decision.
RESULTS & FEEDBACK
Can you share any outcomes from the engagement that demonstrate progress or success?
Senior Developers helped to spped up development process and apply some best practices.
How effective was the workflow between your team and theirs?
Easy on boarding, developers act as internal stakeholders, great communication with their AM.
What did you find most impressive or unique about this company?
We're impressed with their honesty, flexibility on resources, and broad expertise.
Are there any areas for improvement or something they could have done differently?
not applicable
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
App Development for Fertility Planning Service
Mobile App Development
$10,000 to $49,999
May - Dec. 2019
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The whole team functions like a "well-oiled" machine."
Nov 19, 2019
CTO, Fertility Planning Service
Anonymous
Verified
Other industries
San Francisco, California
11-50 Employees
Online Review
Verified
itCraft developed a mobile app for a fertility planning service. The team added features, upgraded the app to Swift 5, and updated the app's iOS.
The app met the expectations of the internal team. itCraft establishes a smooth workflow to ensure effective cooperation between teams. The team goes above and beyond to finish projects on time.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Healthcare mobile app.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire itCraft?
Mobile application development.
What were your goals for this project?
Adding a new feature to the app.
SOLUTION
How did you select this vendor?
Through the process of interviews.
Describe the project and the services they provided in detail.
Adding features to the application, upgrading app to swift5 and update to new version of iOs.
What was the team composition?
Two iOs developers and PM person.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
Great team. Always ready to help. We were on a tight deadline and they help out of their working hours.
How was project management arranged and how effective was it?
The whole team functions like a "well-oiled" machine.
What did you find most impressive about this company?
They are willing to work after hours to get it done.
Are there any areas for improvement?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Development for Staffing Agency
Web Development
Less than $10,000
Feb. - Mar. 2019
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"itCraft exhibited professionalism while handling our project and their relationship with us as a client."
May 1, 2019
Managing Directing, Technical Resources AS
Audun Grønnestad
Verified
Other industries
Kristiansand, Norway
11-50 Employees
Online Review
Verified
itCraft designed and developed a new website for a staffing agency. They incorporated some legacy content and custom designs into the build, which also included integration to an existing API.
itCraft successfully delivered a functional website that has drawn positive feedback from clients and internal stakeholders alike. The team is organized and technologically sound, fostering a healthy engagement. They prioritize professionalism and efficient workflows.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the managing director of Technical Resources, which is a recruitment and staffing agency focusing primarily on engineering and management positions.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire itCraft?
We engaged itCraft to build us a new website.
What were your goals for this project?
We hoped to have a more professional presence on the internet. We wanted the website to be easy to maintain and automatically pull information from our API.
SOLUTION
How did you select this vendor?
We learned of itCraft through a reference from one of our partner companies.
Describe the project and the services they provided in detail.
We tasked itCraft with developing our site using some legacy content from our previous website along with design elements from other websites we like. They programmed our new site with very little guidance and delivered a product that required almost no changes before its launch.
What was the team composition?
Their team included the managing director and an engineer, but all of our communication went through a project manager.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
We’ve only received positive feedback from our employees and clients. Our old website was functional, but our new one operates on a different plane entirely.
How was project management arranged and how effective was it?
Our project manager was organized, and we had very effective communication. We had no language barriers or time zone issues whatsoever.
What did you find most impressive about this company?
itCraft exhibited professionalism while handling our project and their relationship with us as a client.
Are there any areas for improvement?
No, we worked very well together.
RATINGS
5.0
"itCraft delivered on all of their promises."
Quality
5.0
Service & Deliverables
"We are quite satisfied with the results of their work."
Schedule
5.0
On time / deadlines
"They completed everything on time."
Cost
5.0
Value / within estimates
"They offer a competitive price."
Willing to Refer
5.0
NPS
"I am very likely to recommend them.
Cross-Platform Mobile Dev for EHS Client
Mobile App Development
$50,000 to $199,999
July - Nov. 2018
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their professionalism and high quality of work were outstanding."
Feb 25, 2019
Managing Director, Domveo Sp z o.o
Krzysiek Jurkiewicz
Verified
Information technology
Kielce, Poland
11-50 Employees
Online Review
Verified
itCraft developed an iOS and Android application for an end-client in the environment, health, and safety space. The app utilizes a MobileIron management system.
Communicative and professional, itCraft developed a high-quality mobile app that delivered on initial specifications.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I’m the managing director of Domveo Sp. z o.o. We’re a software house.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire itCraft?
We needed to develop a mobile application.
What were your goals for this project?
We wanted to build a simple iOS/Android application based on flexible forms.
SOLUTION
How did you select this vendor?
We had individual conversations with potential vendors.
Describe the project in detail.
They developed an iOS/Android app in the environment, health, and safety field using a MobileIron management system.
What was the team composition?
We worked with a project manager and a developer.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Our customer was very satisfied with the application
How effective was the workflow between your team and theirs?
They communicated at a high level.
What did you find most impressive about this company?
Their professionalism and high quality of work were outstanding.
Are there any areas for improvement?
No, not that I saw. Everything was fine.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Software Development for Logistics Company
Custom Software Development
$10,000 to $49,999
Mar. 2017 - Nov. 2018
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“They managed the engagement well.”
Feb 7, 2019
CTO, Logistics Company
Anonymous
Verified
Other industries
Los Angeles, California
51-200 Employees
Online Review
Verified
itCraft provided a full suite of development services, handling everything involved in the scoping, design, coding, and launch processes.
itCraft’s assistance with automation improved visibility and efficiency. In addition to their impressive coding skills, the team was very organized and communicative.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I’m the CTO of a logistics company in the US.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire itCraft?
We hired itCraft for a variety of software development services for our transportation business.
What were your goals for this project?
We had several goals. Mainly, we were looking to increase our visibility and efficiency by automating our processes.
SOLUTION
How did you select this vendor?
We had a few conversations, asked around for suggestions, and looked for vendors on Clutch. Based on what we found, we ultimately chose itCraft.
Describe the project and the services they provided in detail.
They provided a full suite of software development services, working with us from scoping and design to coding and delivery.
What was the team composition?
We worked with a few of their software developers.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
They automated our processes, and we now operate with more visibility.
How was project management arranged and how effective was it?
They managed the engagement well.
What did you find most impressive about this company?
I most appreciated their communication and coding skills.
Are there any areas for improvement?
They could better evaluate which components of the projects are a core need and which are additional features. This would’ve helped us minimize risks.
RATINGS
5.0
"We plan to work with them again."
Quality
5.0
Service & Deliverables
"They produced high-quality work."
Schedule
5.0
On time / deadlines
"They communicated efficiently and delivered on time."
Cost
5.0
Value / within estimates
"They offered a reasonable cost."
Willing to Refer
5.0
NPS
"We would definitely recommend them.
CRM Development for Automotive Company
Custom Software Development
$50,000 to $199,999
Sep. 2017 - Apr. 2018
5.0
Quality
5.0
Schedule
4.5
Cost
4.0
Willing to Refer
5.0
"We could tell they have extensive experience in consulting as they listened closely to our needs."
Apr 19, 2018
Co-Owner, TRONIK
Piotr Nowak
Verified
Automotive
Warsaw, Poland
11-50 Employees
Online Review
Verified
itCraft analyzed for the business features required and developed a CRM system.
The CRM system is currently automating several administrative functions and working as intended. itCraft's commitment to understanding the needs of a business and consistent communication contributed to a successful project.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the co-owner of TRONIK, the company that created the ATRAX GPS system. Our software introduces innovative methods of cost optimization in vehicle fleets and improves communication with employees.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire itCraft?
As the company serves more and more customers, we needed to create a dedicated CRM to handle internal processes and contacts with clients.
What were your goals for this project?
Our goal was to automate of invoicing, link the invoices with data, create warehouse management for mobile workers, and to develop an interface for the client,
SOLUTION
How did you select this vendor?
We found them online.
Can you go into detail about the services they provided and the scope of the project?
They first analyzed our business and goals to purpose the best solution. Then, itCraft used their experience in system production to develop a CRM system.
What was the team composition?
We were assigned one analytical specialist and a production manager.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
They have only recently launched the project, so its effects are not yet fully visible. We already managed to organize several processes with the system, however.
How was project management arranged and how effective was it?
They ran project management according to agile methodology.
What did you find most impressive about this company?
They were very good at communicating. We could tell they have extensive experience in consulting as they listened closely to our needs.
Are there any areas where they can improve?
We have nothing to complain about.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
"Good choices. ICRAFT are people who listen to your needs
Showing 61-70 of
71 Reviews
Native Mobile Development Team
Apps tailored to specific operating systems provide significantly higher user engagement. Moreover, native mobile apps perform better as they are dedicated to particular devices. This team knows the tools of the trade in iOS and Android mobile app development.
Small
$34,000
/month
Project Manager: 1
Android Developer: 1
iOS Developer: 1
Backend Developer: 1
QA Engineer: 1
Medium
$60,000
/month
Project Manager: 1
Android Developer: 2
iOS Developer: 2
Backend Developer: 2
QA Engineer: 1
Large
$96,000
/month
Project Manager: 1
Android Developer: 3
iOS Developer: 3
Backend Developer: 3
QA Engineer: 2
Features
Small
$34,000
/mo
Medium
$60,000
/mo
Large
$96,000
/mo
Project Manager
1
1
1
Android Developer
1
2
3
iOS Developer
1
2
3
Backend Developer
1
2
3
QA Engineer
1
1
2
Supportive roles
when needed
when needed
when needed
Small
$34,000
/mo
Project Manager
1
Android Developer
1
iOS Developer
1
Backend Developer
1
QA Engineer
1
Supportive roles
when needed
Medium
$60,000
/mo
Project Manager
1
Android Developer
2
iOS Developer
2
Backend Developer
2
QA Engineer
1
Supportive roles
when needed
Large
$96,000
/mo
Project Manager
1
Android Developer
3
iOS Developer
3
Backend Developer
3
QA Engineer
2
Supportive roles
when needed
Premier Verified means Clutch independently confirmed itCraft is a legally registered business, financially sound (Creditsafe: Low Risk), and backed by 69 verified client reviews averaging 5.0 stars.
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