IT Path Solutions

BACKGROUND

Please describe your company and position.

 I am the President/CEO of a consulting company 

Describe what your company does in a single sentence.

We offer an easy-to-use, out-of-the-box platform designed to address common sales forecasting challenges in industrial B2B.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT Path Solutions to accomplish?

• 1. Resolve the bugs (as outlined below under The Issues) in and incorporate more detailed filtering options as shown in Revision 2.
• 2. Add market share data.
• 3. Add At Risk and Reasons data.

SOLUTION

How did you find IT Path Solutions?

Online Search

Why did you select IT Path Solutions over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned
• Company size, customer approach and depth of knowledge

How many teammates from IT Path Solutions were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved the development and implementation of a specialized software platform designed to address complex sales forecasting and performance management challenges. The work included end-to-end software creation, including the design of a user-friendly interface and the integration of advanced analytical tools for generating detailed insights. The service provider was responsible for comprehensive project management, technical execution, and collaboration across multiple functional areas to ensure the delivery of a fully operational and scalable solution.

This effort required a blend of technical expertise, strategic planning, and problem-solving to align software functionality with business objectives. The provider demonstrated strong proficiency in coding, data analysis, and system integration while managing timelines, milestones, and deliverables effectively. Their ability to translate complex business needs into a pragmatic and cost-effective digital solution was a key aspect of their success.

I can be contacted for further details.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They provided regular (every other day) updates with proper detailing and shared next steps and expected results for our next update meeting.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

AWESOME!

They had a very organized approach to project management, using Trello to keep track of tasks and deadlines. Communication was excellent, with regular updates and clear communication channels. They were proactive in identifying potential roadblocks and finding solutions. This helped us avoid delays and keep the project on track. They were flexible and adaptable to our changing needs throughout the project. They were able to accommodate our requests and make adjustments as needed. 

In my 38 years of business, hands donw, they are among the top 5 in terms of management, on time delivery and excellent communicaitons. In summary, they excel at customer satisfaction-much more than customer service!

What was your primary form of communication with IT Path Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Expanding upon my previous note, it is IT PATH SOLUTIONS and the assinged team (Raj, Dhavnil, Jinkal, Shubham, Dhruvesh). Their deep understanding of my project was truly impressive. They weren't just executing tasks; they were providing strategic insights that we hadn't considered. They have a unique approach to development service that delivered exceptional results. Their focus on solutions really made a difference. Their collaborative approach made us feel like a true partner in the process. They were always open to our ideas and incorporated our feedback seamlessly. Their proactive problem-solving was remarkable. They anticipated potential challenges and had solutions ready before they became issues. Their communication was exceptional. They were always available, responsive, and kept us informed every step of the way. Their dedication to client satisfaction was evident in everything they did.

Are there any areas for improvement or something IT Path Solutions could have done differently?

No. They set the bar.

BACKGROUND

Please describe your company and position.

I am the Program and Project Lead of Soundfair

Describe what your company does in a single sentence.

A charity that supports people with hearing loss and tinnitus.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT Path Solutions to accomplish?

• Add additional database features and login for users.
• Develop a back-end admin panel for a digital hearing wellbeing program.

SOLUTION

How did you find IT Path Solutions?

• Online Search
• UpWork

Why did you select IT Path Solutions over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• Other

How many teammates from IT Path Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have a Hearing Wellbeing Program that is being used in a research project. We required an admin panel that could be used so that we could update content within the program without coding knowledge. We also required a user login and database added to the program to capture individual data for research.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Delivery of requested components.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Any issues that arose were promptly addressed and resolved. They completed their work within a short timeframe.

What was your primary form of communication with IT Path Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were honest about the best offering for what we needed and they were so lovely to communicate with. I was very impressed with their knowledge and communication.

Are there any areas for improvement or something IT Path Solutions could have done differently?

My only hiccup was when I purchased the incorrect hosting for our web application given the need for node.js (which my chosen provider did not offer). I wish I had known this was required, however it didn't impact timelines as we moved to a new hosting provider.

BACKGROUND

Please describe your company and your position there.

I am the CTO at the SustVest and we are a green, asset-backed, investment platform for solar panels.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT Path Solutions, and what were your goals?

To develop a web platform using Bubble io with API integrations and multiple workflows as well as design changes and responsive design.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found out through online reviews and a few referrals from our connections.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started off with a few tasks in hand went ahead with the development and kept on making changes and use cases we had in mind. We made a few changes along the way but the IT path was quite responsive to the changes and made it happen. Payment gateway integration was a good work that was implemented.

How many people from the vendor's team worked with you, and what were their positions?

There were in total around 5 people and one was the project manager who was always there to respond to anything that was needed.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have a good go-to-market product with ourselves and that we can launch with the help of the IT path.

Describe their project management style, including communication tools and timeliness.

Used Skype for communications and we provided them with timelines and it went accordingly. One project manager was always there to attend and knew about all the work that went on there. Everything was smooth.

What did you find most impressive or unique about this company?

I liked that they were responsive enough at our convenient time. They were fast with the tasks that were given to them.

Are there any areas for improvement or something they could have done differently?

I think if the documented the tasks given to them so the client can understand the implementation that would be helpful.

BACKGROUND

Introduce your business and what you do there.

I’m the operations manager of Inivisible Goat Studios, LLC. We’re creating metaverse games where users can earn cryptocurrency while playing. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with IT Path Solutions?

We worked with other web development companies before to improve our website, but we were never satisfied with their work. We were looking for someone to redesign our website.

SOLUTION

What was the scope of their involvement?

IT Path Solutions is redesigning our WordPress website, which is hosted in AWS. We’ve previously used a template, and they’re now working on all our pages. They’ve uploaded images, recreated our menu and submenu pages, and built a slider for the platform. 

They’ve already completed most of the designs, and they’re only finishing their work.

What is the team composition?

I work with Manish (Business Consultant) and a project manager. 

How did you come to work with IT Path Solutions?

I found them on Upwork. We felt good when we interviewed them since there would be accountability every step of the way. Manish was very transparent on what they could do. With that, we decided to hire them.

How much have you invested with them?

We’ve spent $975.

What is the status of this engagement?

We’ve started working together in December 2021, and it’s ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

IT Path Solutions has given us our desired designs. 

How did IT Path Solutions perform from a project management standpoint?

IT Path Solutions is excellent at project management. They’re communicative through Telegram and WhatsApp. We have daily calls for updates and to discuss the needed requirements. 

What did you find most impressive about them?

IT Path Solutions’ accountability stands out — they take responsibility for the milestones we’ve set. They’re also quick in completing their tasks. 

Are there any areas they could improve?

I can’t think of anything. 

Do you have any advice for potential customers?

Be very open and specific with what you need.

BACKGROUND

Please describe your company and your position there.

I am the founder, owner and sole director for Derbyshire Weddings & Events

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT Path Solutions, and what were your goals?

I needed a new image a new website designed and created and these people did a stunning job, nothing was to much trouble for them at all

SOLUTION

How did you select this vendor and what were the deciding factors?

We had a number of video calls explained what I needed, invited them to quote for the business and they won the job and I am absolutely glad they did!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I needed a totally different outlook to the business. New scope of business, and services. This company totally took note of my requirement and understood it perfectly. They kept in communication with me every day and project updates and development was constant.

How many people from the vendor's team worked with you, and what were their positions?

I believe there were three who were equally amazing and supportive. Best customer I have had in a long time!

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They delivered perfectly on time, the feedback I have is only amazing

Describe their project management style, including communication tools and timeliness.

Timelines were set during our first video call and all respected and perfectly in order like a Swiss watch

What did you find most impressive or unique about this company?

We loved their support even on the changes I required, and nothing was any trouble at all.

Are there any areas for improvement or something they could have done differently?

Not at all, they went far beyond what I actually expected out of them

BACKGROUND

Please describe your company and your position there.

I'm a freelancer/self employed

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT Path Solutions, and what were your goals?

I received a project from a customer. Appointment web app written in VB. DB with no normalization whatsoever. VB written very poor from the old developer, no objects, no arrays and not my language of favor. I needed to finalize the app and add some features and fixes.

SOLUTION

How did you select this vendor and what were the deciding factors?

I searched for somebody who could give me a hand on this with enough VB know how to solve it. At the beginning, I thought we would be finished in less than 40 hours, but the customer had a lot of surprises open for me/us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Mainly VB.net and MSSQL was needed for this project. The web-app is a customer appointment managing app, including admin area. The customer could select the event, the day, time and an object he wanted to test in this time slot. Data of customer needed to be sent to an API.

How many people from the vendor's team worked with you, and what were their positions?

6 members were always available for me. 2 devs I worked close with together, mainly with 1 specific over the project. The other were for quality management and project/team management.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The web-app is online and works, my customer is happy, I'm happy.

Describe their project management style, including communication tools and timeliness.

I had always contact with the team via Skype. We did not have any specific timeline, it just had to work on one specific day. This did not mean, that we did not need to develop after release. There was still a lot of work to do, and in time everything was finalized.

What did you find most impressive or unique about this company?

Their patience with me and the project was impressive. The will to get it done

Are there any areas for improvement or something they could have done differently?

It's hard to say. Some explanations took long, but that's not anything you can change, sometimes you just need the time to get it right. Other times I wished the work would be done faster, but then again, I've seen the code and the database, this was just hell. I believe over all, the done work was great.

BACKGROUND

Please describe your company and your position there.

MYTOZ has created a platform for advertising on the lock screen of mobile phones. I am the founder and creator of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT Path Solutions, and what were your goals?

We agreed to clone our own system and give it a new name

SOLUTION

How did you select this vendor and what were the deciding factors?

I was approached by IT Path Solutions and found them interesting especially as their English was rather good and they gave good answers on most of my questions

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

1. Host the existing system on a new server (AWS) as it had been closed down. The system should remain exactly the same and just be running on this new server. There were no changes involved in this step 2. Next was to change domain, name and some graphics of the platform 3. Thereafter we should make some improvements in the system

How many resources from the vendor's team worked with you, and what were their positions?

A development team managed by the vendor

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They managed to get the system hosted on AWS but it didn't work as it should. Images were not shown. The app didn't appear in the Google Play store. Admin panels were working. Connections were lost

Describe their project management style, including communication tools and timeliness.

They run over planned time but that was not critical. The communication runs well when speaking with the development team but not when talking to the commercial department. The latter reminded me all the time about the extra hours they spent "developing" the system although there was no development at all. What they just had to do was to make the platform work exactly as it did before but on the new server.

What did you find most impressive or unique about this company?

Their willingness to accept the price we finally agreed upon, but soon I learnt that it was only to be able to get started and to ask for more money pretending there had men more developments than agreed upon

Are there any areas for improvement or something they could have done differently?

They could and should have done what was agreed upon

BACKGROUND

Please describe your company and your position there.

I am the company director of an online marketing company that specialises in sales funnel development and website development packages.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT Path Solutions, and what were your goals?

IT Path Solutions helped with some repairs on a WordPress website that was built a few years ago. Due a change in the business these repairs were out of our team's skillset.

SOLUTION

How did you select this vendor and what were the deciding factors?

I have used IT Path Solutions in the past to help with some php development. I was so pleased with the work they produced last time that I went straight to their team for help.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

As soon as the issues occurred I quickly got hold of IT Path Solutions via Skype. They quickly responded and it didn't take long for their technical team to look into the problems. We went back and forth a couple of times to fix a number of problems but communication was almost instant.

How many people from the vendor's team worked with you, and what were their positions?

I worked with the Lead Business Consultant who relayed information back to his technical team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The repairs have brought the website back to the condition it was in before issues first occurred.

Describe their project management style, including communication tools and timeliness.

We communicated over Skype and all messages were read and replied to very quickly. Myself and the tech team shared a few screenshots to make the communication clearer.

What did you find most impressive or unique about this company?

Their communication is exceptional. All messages were replied to quickly which gave me great piece of mind knowing that the project was moving forward.

Are there any areas for improvement or something they could have done differently?

In this case, I found no issues with IT Path Solutions, and I'll partner up with them again in the future.

BACKGROUND

Please describe your company and your position there.

We are Vertical Choice and Intent marketing is what we do best. Millions of consumers make educated decisions on our websites on a daily basis. We know how to find consumers in the right place at just the right time and help them make the right choice online, on the spot.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT Path Solutions?

We Aquired IT Path's services to help us develope new sites we wanted to promote.

What were your goals for this project?

Get top of the line, best practice sites with all the infrastructure we need to work our marketing magic.

SOLUTION

How did you select this vendor?

Through Linkedin if I'm not mistaken

Describe the project and the services they provided in detail.

The general task was to create new sites according to very specific instructions.

What was the team composition?

From our end we had the CEO and COO of the company in direct contact and from their end we had a commercial team to negotiate the scopes and deals and a developement team to discuss the progression of the project. Very easy intuitive way to work.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

It's ongoing an too early to tell.

How was project management arranged and how effective was it?

The project management and the communication with IT Path is a delight. We work very closely and run everything by eachother through group chats. They are super responsive and pleasant to work with.

What did you find most impressive about this company?

The end product looks very good and they really took all our instructions into account.

Are there any areas for improvement?

I would suggest they would a bit more creative innitiative and suggest more things but it might be the nature of the project that made them refrain from doing so.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of Maji Ltd. We provide on-demand massages through a mobile application for gaming and events.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with IT Path Solutions?

I worked with two separate developers who were unable to deliver what I needed in time for an upcoming event. The code I was given had missing files and I was on a deadline. I hired IT Path Solutions to solve the issue.

SOLUTION

What was the scope of their involvement?

The immediate focus was to make the app functional in time for my upcoming event. The mobile app is on iOS and Android platforms. They are now working with me to add new functions as we venture into another sector of the project. They also do analytics, as well as adding functions such as allowing the masseuse to see the timer on the lock screen rather than needing to open her phone to view it.

What is the team composition?

There are about 11 people in the Maji group chat. I have personally spoken to 5–6 different people, depending on what is being worked on.

How did you come to work with IT Path Solutions?

They responded to an ad I placed on LinkedIn.

How much have you invested with them?

We’ve spent $10,000 so far.

What is the status of this engagement?

We began working together in November 2019, and it is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app is working very well. It is ten times smoother than it was before.

How did IT Path Solutions perform from a project management standpoint?

Generally, we communicate via Skype group chat or calls or email. They’re very responsive. For example, I reached out to them from an event to inform them the app wasn’t working. It was 4–5 a.m. their time, but they immediately went to work on the problem and discovered the app had been hacked. They got it secured right away.

What did you find most impressive about them?

Their communication is on point. They have people who excel in different areas of expertise. They complete work on time every time without question. They’re also able to work independently, which frees me to focus on other areas of my business. To safeguard against miscommunications, they record our conversation and replay them within their team.

Are there any areas they could improve?

It is very minor, but there are a couple of members of the team who struggle with understanding certain things when we are on a voice call, due to the language barrier. However, most of the team has an excellent grasp of the English language; they’re definitely the best I’ve worked with.

Do you have any advice for potential customers?

Hire them first, don’t go with other companies that may appear cheaper. It’ll cost more financially and timewise in the long run. You’ll end up needing IT Path Solutions to fix the other company’s mistakes.