Intero Digital

BACKGROUND

Please describe your company and your position there.

I'm the principal owner of an advertising agency that services multiple clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SocialSEO?

We hired Social SEO to run PPC campaigns for a client. 

What were your goals for this project?

We wanted to boost conversions and impressions by targeting potential customers. 

SOLUTION

How did you select this vendor?

I helped them with marketing and discovered that they could increase my agency's digital capabilities.

Describe the project in detail.

We started off with a complete audit, then set some benchmarks. We found quite a few elements to enhance or fix immediately.

What was the team composition?

They assigned us a team, allowing us to white label the product.

RESULTS & FEEDBACK

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

We have seen continued growth and better conversion rates while tightening up our spending. Our call rates and website traffic have also increased steadily.

How did the SocialSEO perform from a project management standpoint?

We speak regularly, receive reports each month, and discuss strategy on an ongoing basis. I'm in the loop about every aspect of our campaigns. 

What impresses you about the SocialSEO?

They are extremely organized and attentive, which makes our workflow seamless. Their knowledge and expertise enhance our offerings.

Are there any areas for improvement?

No, I have enjoyed working with them.

BACKGROUND

Please describe your company and your position there.

I own The Design Dept., a web solutions provider that focuses on graphic design, development, and SEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SocialSEO?

We engaged them to provide a range of web services including maintenance, development, digital marketing, and graphic design.

What were your goals for this project?

We wanted them to integrate SEO into our new and existing sites.

SOLUTION

How did you select this vendor?

We connected 20 years ago via another company.

Describe the project and the services they provided in detail.

Ongoing services include website development, design, and graphic design for digital and print.

What was the team composition?

We often work directly with the owner or a customer account manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They are an excellent company and a great team to work with.

What did you find most impressive about this company?

They are true pioneers in the industry.

Are there any areas for improvement?

Not at this time—they do great work.

BACKGROUND

Please describe your company and your position there.

I’m the co-owner and marketing manager of a breakfast restaurant.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SocialSEO?

We needed help optimizing website visibility on local search, and growing our social media following.

What were your goals for this project?

We wanted to optimize strategic keywords on Google in order to improve our organic search results.

SOLUTION

How did you select this vendor?

We consulted our personal contacts on LinkedIn.

Describe the scope of their work in detail.

SocialSEO thoroughly diagnosed and fixed website errors and other issues, which were causing us to lose search traffic.

What was the team composition?

I interface with their team leads.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Website traffic and social media engagement have grown steadily.

How effective was the workflow between your team and theirs?

The workflow is very effective.

What did you find most impressive about this company?

Their team of professionals is knowledgeable and dedicated.

Are there any areas for improvement?

No.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of Rocket Advisory Group, a consulting business that helps clients build and optimize contact center workflows, drive revenue, and eliminate inefficiencies. We achieve operational excellence through data-driven decisions

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SocialSEO?

We hired them to help with strategic development. 

What were your goals for this project?

We needed to establish an operational framework and baseline metrics to measure success.

SOLUTION

How did you select this vendor?

We found them through a referral.

What was the team composition?

We had an account manager and support staff. 

RESULTS & FEEDBACK

How effective was the workflow between your team and theirs?

It was excellent. 

What did you find most impressive about this company?

They're a great company with great staff. They have been consulting me for years, and they do great work.

Are there any areas for improvement?

No, they're good. 

BACKGROUND

Please describe your company and your position there.

I am the owner of a full-service interior design firm that also offers project management.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SocialSEO?

We hired SocialSEO to optimize our redesigned website.

What were your goals for this project?

Our company was new to the Charleston market, so we needed to be on the first page of online searches for interior design.

SOLUTION

How did you select this vendor?

I interviewed five SEO companies and found SocialSEO to be highly credible.

Describe the project in detail.

SocialSEO is leading us through a six-month plan to get our website to the first page of search results. They’re helping us with keyword mapping and rewrites on the site.

What was the team composition?

We’re working with Sabrina (SEO Analyst, SocialSEO) and Bri (SEO Analyst, SocialSEO).

RESULTS & FEEDBACK

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

Within two months, our website started to show up in search results. Only time will tell if we meet our goals, but I have full confidence that I have chosen the right team.

How did the SocialSEO perform from a project management standpoint?

SocialSEO has been great at planning and communication. Bri has led us step by step through the process. We also have weekly meetings with Sabrina (SEO Analyst, SocialSEO) to review our progress.

What impresses you about the SocialSEO?

It’s great that we have easy access to the SocialSEO team. They are all extremely helpful.

BACKGROUND

Please describe your company and your position there.

I’m the marketing manager at a commercial real estate agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SocialSEO?

We’d updated our website, so we needed a team to handle the SEO for it.

What were your goals for this project?

To increase our online exposure and move up the search results in each of our markets.

SOLUTION

How did you select this vendor?

They showed that they had the expertize and dedicated resources to achieve our goals.

Describe the project in detail.

They worked on every aspect of SEO for our site.

What was the team composition?

We had a project manager who was involved in every part of the work. He was always available and very communicative with us about the current situation and the results.

RESULTS & FEEDBACK

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

We’ve seen a great impact on our search results and have made progress toward achieving our goals.

How did the SocialSEO perform from a project management standpoint?

They’re excellent.

What impresses you about the SocialSEO?

They take time to understand our business and find innovative ways to make an impact—they’re eager to assist in all aspects, which is impressive.

Are there any areas for improvement?

Not at this time.

BACKGROUND

Please describe your company and your position there.

I am the owner of a medical marijuana certification clinic. We help patients obtain medical marijuana cards.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SocialSEO?

I hired SocialSEO to make my website more SEO-friendly and perform general SEO tasks.

What were your goals for this project?

I hoped that these changes would drive more traffic to my business.

SOLUTION

How did you select this vendor?

I learned about SocialSEO on the radio.

Describe the project and the services they provided in detail.

SocialSEO has revamped my website and helped me set up relevant keywords that would draw attention to my business through Google.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

I wish I would’ve known about SocialSEO when I first started my business. I can’t say enough about how great they have been in helping me grow my business.

How was project management arranged and how effective was it?

The customer service has been excellent.

What did you find most impressive about this company?

They accomplished everything I asked of them, but they also managed to do more than I could have expected.

Are there any areas for improvement?

No, they’ve exceeded my expectations.

BACKGROUND

Please describe your company and your position there.

I’m the current owner and operator of a local dumpster rental business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SocialSEO?

I needed someone to manage my website, raise my google ranking, and set up my Google Ads.

What were your goals for this project?

To build my online presence and grow my business.

SOLUTION

How did you select this vendor?

I checked the prices of local SEO companies and decided to try SocialSEO.

Describe the project in detail.

They revamped the website in order to optimize it for Google results and increase our online presence. It primarily involved SEO and PPC work, managing our Google Ads account.

What was the team composition?

I dealt with approximately three people from their team for sales, SEO, and PPC.

RESULTS & FEEDBACK

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

My website has grown and my PPC ads have been running way more efficiently.

How did the SocialSEO perform from a project management standpoint?

They’re very easy to work with. We have phone meetings scheduled based on my needs and they’re responsive—I’ve never waited more than a couple hours for my call to be returned.

What impresses you about the SocialSEO?

Any time that I have an idea or question, they’re willing to look at it and give me direct feedback. They make me feel like I'm more than just a customer, which is impressive.

Are there any areas for improvement?

After working with them for a year, I’m completely satisfied with their work.

BACKGROUND

Please describe your company and your position there.

I am the president of ClickitGolf. We sell discounted tee times for hundreds of golf courses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SocialSEO?

We contracted with SocialSEO for SEM and SEO services.

What were your goals for this project?

We hoped to grow our revenue, secure new customers, and have greater visibility on Google’s pages.

SOLUTION

How did you select this vendor?

A colleague referred them to me.

Describe the project in detail.

We recently launched a new website, so SocialSEO is handling our organic SEO duties, along with organizing our Google Ads campaigns. They have created and implemented each of our SEO and PPC initiatives.

What was the team composition?

We work with Logan (SEO Manager, SocialSEO) and Dylan (SEO Analyst, SocialSEO).

RESULTS & FEEDBACK

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

This is still a relatively new venture, but we are starting to see some of the desired results.

How did the SocialSEO perform from a project management standpoint?

From the discovery call to the implementation of our strategies, their team has been very professional and efficient. We have weekly calls to recap our progress.

What impresses you about the SocialSEO?

Their ability to handle multiple tasks at one time has made the relationship easy to manage.

Are there any areas for improvement?

No, I am satisfied so far.

BACKGROUND

Please describe your company and your position there.

I’m the president of Apollo Medical Associates, a functional medicine/hormone replacement company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SocialSEO?

We needed SEO and social media services.

What were your goals for this project?

We wanted to increase our web visibility, social media presence, and advertising efforts.

SOLUTION

How did you select this vendor?

I’d met with one of their employees before and was impressed by the level of detail he provided in his service quote.

Describe the project in detail.

They do SEO to increase our page rank and manage our social media account. They’re also responsible for our advertising and branding.

What was the team composition?

We work with Kristen (Social Media Specialist, SocialSEO) and Natasha (SEO Specialist, SocialSEO), and occasionally receive feedback from Eric (Sr. Digital Marketing Consultant, SocialSEO).

RESULTS & FEEDBACK

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

My practice now ranks on the first page of Google for several different search terms. The click-through rate from Google to my website has increased significantly. Facebook likes have increased to 400, and ad placement has driven increased visibility.

How did the SocialSEO perform from a project management standpoint?

They’re excellent. We connect every Friday morning via phone so they can keep me up to date on every little detail.

What impresses you about the SocialSEO?

The attention to detail built into their plans is outstanding. Listening to them speak about SEO isn’t like hearing someone analyze a beautiful painting. They break down their performance into understandable categories and provide metrics that make sense to me.

Are there any areas for improvement?

No, none that I can identify.