Name: Interlaced.io
Address: 1660 Logan Avenue, San Diego, United States, CA, 92113, US
Telephone: (855) 885-7336
Rating: 4.9

IT for startups

We are the startup IT experts that specialize in scaling your technology for rapid growth. As an extension of your team, we take on all the IT work, including onboarding employees, handling day-to-day needs, and building a roadmap for your technology.

We'll ensure your data is secure, so your executives can focus on critical projects, and your team members are stoked with their tech experiences from day 1.

Ready to reclaim your time and focus on growing your startup? Talk to us today at sales@interlaced.io or call (855) 885-7336, and let us handle the tech so your team can thrive from day 1.

Min project size
Undisclosed
Hourly rate
Undisclosed
Employees
50 - 249
Locations
San Diego, CA
Year founded
Founded 2009

No have been added yet...

Pricing Snapshot

Min. project size Undisclosed

Avg. hourly rate Undisclosed

Rating for cost 4.8 /5

What Clients Have Said

Interlaced.io offers competitive pricing with high value for cost, evidenced by positive client feedback on responsiveness and service quality. Specific project costs weren't disclosed, but clients appreciated the dedication and efficiency across various IT support tasks.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 5 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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Interlaced.io Review Insights

Overall Review Rating

4.9

Quality 4.6
Schedule 4.9
Cost 4.8
Willing to Refer 4.7

Top Mentions

Review Highlights

Efficient IT Support

Interlaced.io has been successful in minimizing the time clients spend on IT queries, offering quick and effective solutions. Their support has helped clients focus on other important tasks.
Excellent Customer Service

Clients consistently highlighted Interlaced.io's prompt responses and proactive support. Their customer service is described as exceptional, with team members being attentive and dedicated.
Varied Technical Expertise

Although clients are generally satisfied, one review noted that some engineers are better than others. However, the company ensures that more experienced engineers handle complex tasks.
High Client Satisfaction

Overall, clients expressed high satisfaction with Interlaced.io’s services, highlighting their reliability, efficiency, and attention to detail. Most clients did not find areas needing improvement.
Strong Project Management

The company is noted for delivering items on time and managing projects efficiently, even for complex tasks. Their ability to communicate effectively and manage tasks is well-regarded.
Proactive Communication

Clients appreciate the proactive communication, with regular check-ins to ensure issues are resolved. This approach has been beneficial for ongoing projects and maintaining smooth operations.

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Interlaced.io Reviews

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IT Managed Services IT Strategy Consulting
Less than $10,000
June 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They solved an issue that had us scratching our heads collectively."

Jun 25, 2024

Analyst, Legal Claims Company

Anonymous

Legal
Kahului, Hawaii
11-50 Employees
Online Review
Verified

A legal claims company hired Interlaced.io to set up a new printer and network. The team found the issue and worked on the client's office on IT, tech support, and networking management.

Thanks to Interlaced.io’s efforts, the client's network problems were resolved; the network now works seamlessly and is more secure. The team was patient, responsive, and dedicated to attaining solutions. Overall, they delivered on time and were able to solve an issue of great complexity.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Analyst of a legal company

Describe what your company does in a single sentence.

supports thousands of claimants following injury or catastrophe.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Interlaced.io to accomplish?

IT
Tech Support
Networking Management

SOLUTION

How did you find Interlaced.io?

Interlaced was our company's IT Service

Why did you select Interlaced.io over others?

High ratings
Great culture fit
Company values aligned

How many teammates from Interlaced.io were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with Edgar and Aidan with Interlaced to setup a new printer and network. The service was excellent. Very friendly and patient. The issue ended up being an extended task that required a much more complex solution. Aidan worked deligently with our office. The solution was found and the network works better than ever. Extremely satisfied with the superb service and relations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Initially we ran into network issues with the print server. Working with Edgar and Aidan we collectively were able to come to a solution. The customer service and the patience, as well as, willingness to assist were superb. By process of elimination we produced a solution and established a better and more secure network. It works beautifully.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

For the complexity of the issue, yes they delivered on time. Responvieness was excellent. Although there were times we had to park the task and revisit, it was more the issue's complexity, than anything. They solved an issue that had us scratching our heads collectively.

What was your primary form of communication with Interlaced.io?

Virtual Meeting

What did you find most impressive or unique about this company?

The responsiveness, the character of associates, friendliness, and overall the dedication to attaining solutions.

Are there any areas for improvement or something Interlaced.io could have done differently?

We are satisfied with the service. Not at this time.

RATINGS

5.0

Cybersecurity IT Managed Services
$50,000 to $199,999
Jan. 2024 - Ongoing

5.0

Quality: 4.5

Schedule: 4.5

Cost: 4.5

Willing to Refer: 4.5

"Their level of knowledge is very impressive."

Aug 12, 2024

Area Manager, Restaurant Group

Anonymous

Hospitality & leisure
San Diego, California
201-500 Employees
Online Review
Verified

A restaurant group has hired Interlaced.io to roll out Microsoft for their entire company. Their work also involves updating all their hardware and infrastructure and providing IT and cybersecurity support.

Interlaced.io continues to provide timely, reliable IT and cybersecurity support, helping the client enhance their overall security. The team promptly responds to concerns and requests and proactively addresses issues. Their extensive IT knowledge and top-notch customer support stand out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Area Manager of a hospitality & leisure company

Describe what your company does in a single sentence.

We are a restuarant group that work in airports across the country opening local based concepts.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Interlaced.io to accomplish?

Update entire infrastructure
Create better support for operations staff
Enhance overall security

SOLUTION

How did you find Interlaced.io?

Online Search
Other

Why did you select Interlaced.io over others?

High ratings
Great culture fit
Company values aligned

How many teammates from Interlaced.io were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Interlaced has been instramentral in rolling out microsoft to our entire company and updating all hardware in location. They have provided directed support to teams and maintained great communication and ideas throughout this process.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

This is on going however communication and tools used has improved

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes - they are quick to respond and proactive

What was your primary form of communication with Interlaced.io?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their level of knowledge is very impressive.

Are there any areas for improvement or something Interlaced.io could have done differently?

Nope!

RATINGS

5.0

IT Managed Services
Confidential
June 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They've handled all of it so quickly and with ease, making sure I understood everything."

Jul 15, 2024

Affiliate Operations Manager, New Engen

Nikita Gupta

Advertising & marketing
Seattle, Washington
201-500 Employees
Online Review
Verified

Interlaced.io provides managed IT services to a digital marketing agency. The team assists the client in accessing their Google Drive and Microsoft Excel and resolving their other IT-related concerns.

Interlaced.io has helped the client minimize the time spent handling IT queries. The team leverages their knowledge and expertise to resolve concerns via Zoom promptly and efficiently. They also impress the client with their dedication and commitment to delivering outstanding service.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Affiliate Operations Manager of New Engen

Describe what your company does in a single sentence.

New Engen is a digital marketing agency driving impact for brands across the full customer journey – maximizing it, measuring it, and repeating it.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Interlaced.io to accomplish?

All IT services / support

SOLUTION

How did you find Interlaced.io?

Online Search
Other

Why did you select Interlaced.io over others?

Company values aligned

How many teammates from Interlaced.io were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

I needed some help with accessing Google drives, Excel etc as I'm new to a Mac over Windows laptop.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Interlaced.io is a best IT managed service provider helping organizations minimize the time in tackling IT queries.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

My ticket today was assigned to Tanner for resolving my IT query. They've handled all of it so quickly and with ease, making sure I understood everything. A quick zoom call was initiated rather than resolving a query over chat. His knowledge and expertise were truly invaluable in helping me resolve the issue quickly and efficiently. I appreciate your dedication and commitment to providing exceptional service. Thank you for all your help!

What was your primary form of communication with Interlaced.io?

Virtual Meeting

What did you find most impressive or unique about this company?

Quick response and immediate action

Are there any areas for improvement or something Interlaced.io could have done differently?

Not currently

RATINGS

5.0

IT Managed Services
Less than $10,000
June - July 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 4.5

"We're very satisfied with their work."

Jun 18, 2024

Operations Manager, Water Bottle Company

Anonymous

Food & Beverage
92011 Carlsbad, CA
1-10 Employees
Online Review
Verified

A water bottle company has hired Interlaced.io as their outsourced IT support partner. The team handles all of the client's IT-related needs.

The client has been pleased with Interlaced.io’s services. Reliable and efficient, the team boasts an ability to consistently resolve issues in a timely manner. Moreover, they always stay on top of tasks and promptly respond to any queries or concerns. Overall, their customer service is exceptional.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Operations Manager of a food & beverage company

Describe what your company does in a single sentence.

Sell Customized Stainless Steel Water Bottles

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Interlaced.io to accomplish?

SOLUTION

How did you find Interlaced.io?

Online Search

Why did you select Interlaced.io over others?

High ratings

Describe the scope of work in detail. Please include a summary of key deliverables.

IT work

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Great services, checking in to make sure issues were solved.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always on time, checked in to makes sure tasks were completed. We're very satisfied with their work.

What was your primary form of communication with Interlaced.io?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Great customer service and prompt responses.

Are there any areas for improvement or something Interlaced.io could have done differently?

RATINGS

5.0

Cybersecurity IT Managed Services IT Strategy Consulting
$200,000 to $999,999
Jan. 2016 - Oct. 2023

5.0

Quality: 4.0

Schedule: 5.0

Cost: 4.0

Willing to Refer: 5.0

"We were impressed by the overall level of talent and focus of all employees."

Nov 7, 2023

Managing Member, Strategyn

Mitch Auran

Other industries
Denver, Colorado
11-50 Employees
Online Review
Verified

Interlaced.io provided managed IT services for an innovation consulting company. The team worked on several projects, upgrading security protocols, managing hardware acquisition and inventory, and more.

The client was satisfied with Interlaced.io’s work and performance. The team was efficient, hardworking, and on top of the ball; they communicated effectively through virtual meetings, emails, and messages. Overall, they stood out for their attention to detail and excellent customer service.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Managing Member of Strategyn

Describe what your company does in a single sentence.

Innovation consultants

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Interlaced.io to accomplish?

Company wide IT support
upgrade our security protocols as per our client requests
manage our computer acquisition and inventory management

SOLUTION

How did you find Interlaced.io?

Referral

Why did you select Interlaced.io over others?

Great culture fit
Referred to me

How many teammates from Interlaced.io were assigned to this project?

many

Describe the scope of work in detail. Please include a summary of key deliverables.

too much to enter her, too many years, too many projects

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

yes

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes

What was your primary form of communication with Interlaced.io?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed by the overall level of talent and focus of all employees

Are there any areas for improvement or something Interlaced.io could have done differently?

not that I can think of

RATINGS

5.0

IT Managed Services IT Strategy Consulting
$50,000 to $199,999
Feb. 2023 - Ongoing

4.5

Quality: 4.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 4.0

"Their customer success manager is very attentive to our needs."

Oct 12, 2023

Product & Software Engineer, Vita Health

Akhil Chavan

Other industries
New Haven, Connecticut
51-200 Employees
Online Review
Verified

Interlaced.io acts as an outsourced IT support partner for a telehealth service provider. The team handles the client's IT-related needs, including help desk support and employee onboarding and offboarding.

With Interlaced.io’s help, the client has seen significant improvements in their response time to IT requests and online workspace security; they've also been able to prioritize other key tasks. The team addresses queries and concerns promptly and listens attentively to the client's needs.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Product/Software Engineer of Vita Health

Describe what your company does in a single sentence.

Teen mental health online therapy

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Interlaced.io to accomplish?

IT Support
Google Workspace user management
Security

SOLUTION

How did you find Interlaced.io?

Referral

Why did you select Interlaced.io over others?

Referred to me
Company values aligned

How many teammates from Interlaced.io were assigned to this project?

Describe the scope of work in detail. Please include a summary of key deliverables.

All things related IT, including help desk for employees, onboarding and offboarding for HR

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reduced responsibilities within my company as Interlaced took over the IT workflows.
Decreased time of response and resolution for IT requests from employees.
Improved email and online workspace security.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they have always been on time with our requests. they have met our needs as our company has grown and required more help from them.

What was your primary form of communication with Interlaced.io?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their customer success manager is very attentive to our needs. They really prioritize our comfort and makes sure to hear out all our problems to improve their service to us.

Are there any areas for improvement or something Interlaced.io could have done differently?

Some of their engineers are better than others. But that's not too much of a problem for us as our IT requests are usually not too complicated. For more complicated requests, I'm able to work with their more experienced engineers.

RATINGS

4.5

Showing 1-6 of 6 Reviews

Locations (2)

1660 Logan Avenue San Diego, CA, United States 92113

50 - 75

Contact Interlaced.io

If you’re not seeing exactly what you need here, send this company a custom message. You can talk about your project needs, price, and timeline to get started on your project.

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Interlaced.io

IT for startups

2 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Highly Rated Similar Providers

Reviews

Interlaced.io Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Efficient IT Support

Excellent Customer Service

Varied Technical Expertise

High Client Satisfaction

Strong Project Management

Proactive Communication

Reviews mentioning:

Interlaced.io Reviews

IT Consulting & Managed Services for Legal Claims Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Cybersecurity & IT Managed Services for Restaurant Group

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Services for Digital Marketing Agency

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

IT Managed Services for Water Bottle Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Services for Innovation Consulting Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Services for Telehealth Service Provider

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

Location

Locations (2)

Contact

Connections