Integrity Vision

BACKGROUND

Please describe your company and position.

I am the Head of growth of sleeper

Describe what your company does in a single sentence.

We're building a digital playground for sports fans and their friends to hang out together.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Integrity Vision to accomplish?

• We engaged Integrity Vision to undertake a comprehensive analysis and optimisation of our IT architecture

SOLUTION

How did you find Integrity Vision?

• Online Search
• Clutch Site

Why did you select Integrity Vision over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Integrity Vision were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Integrity Vision carried out a detailed analysis and optimisation of our IT architecture to improve efficiency, scalability and overall performance. They assessed our existing infrastructure and workflows, identified critical areas for improvement and provided targeted recommendations. Their work included a structured implementation plan, prioritising changes based on a cost-benefit analysis, which helped to ensure effective resource allocation. They also provided thorough documentation and training to equip our team with the knowledge to manage and maintain the optimised system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Optimising our IT architecture resulted in a remarkable 30% improvement in system processing speed, significantly reducing operational downtime and improving the user experience for key applications. In addition, we achieved an estimated 20% reduction in operating costs by consolidating and streamlining operations, including reduced infrastructure costs and more efficient resource allocation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was characterised by a high level of professionalism and responsiveness to our needs. They consistently delivered items on time and to the agreed schedule, which was critical to maintaining our project timeline.

What was your primary form of communication with Integrity Vision?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Integrity Vision was their commitment to providing customer-focused solutions and their ability to use innovative technology that was right for our business.

Are there any areas for improvement or something Integrity Vision could have done differently?

There is nothing to improve. They are professionals. 

BACKGROUND

Please describe your company and position.

I am the Operations Manager of TankLogix

Describe what your company does in a single sentence.

We are a full scale oilfield automation and controls company that specializes in providing custom and engineered solutions to the oilfield.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Integrity Vision to accomplish?

• Integrity Vision to implemented automation of our business processes utilizing Camunda, with the goal of enhancing efficiency and streamlining operations.

SOLUTION

How did you find Integrity Vision?

• Online Search
• Clutch Site

Why did you select Integrity Vision over others?

• Good value for cost
• Company values aligned

How many teammates from Integrity Vision were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved analysing existing processes, mapping them using BPMN and implementing automated workflows to eliminate manual tasks. Key deliverables included detailed process models, automation scripts and an easy-to-use dashboard for monitoring performance metrics. This automation not only streamlined operations, but also provided better visibility into process performance, enabling continuous improvement and faster decision making across our company.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The automation of business processes led to a 30% reduction in processing time, streamlining operations and allowing staff to focus on higher-value tasks. In addition, the error rate was reduced by 25%, reflecting improved accuracy in workflows. The implementation of a dashboard provided real-time insight into process performance, enabling faster decision making and fostering a culture of continuous improvement within the organisation. Overall, these results demonstrated a significant improvement in operational efficiency and effectiveness.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was proactive in addressing any challenges that arose during implementation, ensuring clear communication and collaboration throughout the process.

What was your primary form of communication with Integrity Vision?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Integrity Vision was their commitment to understanding our specific business needs and their ability to provide customised solutions that perfectly matched our goals. Their approach to project realisation makes the team a good partner.

Are there any areas for improvement or something Integrity Vision could have done differently?

The implementation of the project went well. Nothing to improve.

BACKGROUND

Please describe your company and position.

 I am the Chief Marketing Officer of an advertising & marketing company 

Describe what your company does in a single sentence.

The Kasta marketing agency was founded in February 2021

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Integrity Vision to accomplish?

• Automate the full sales lifecycle for our client
• Implement customer scoring automation
• Solve the “swivel chair” issue by integrating workflows from multiple systems into one interface
• Establish a transparent sales monitoring system to boost accountability and performance tracking

SOLUTION

How did you find Integrity Vision?

Referral

Why did you select Integrity Vision over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Integrity Vision were assigned to this project?

Other

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved a comprehensive system implementation that significantly boosted our revenue. Key results included:
●The time to «close» deals was decreased by 3x.
●Financial costs lowered through the elimination of downtime.
●Human errors decreased by 90%

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The time taken to complete transactions was reduced by a third.
• Financial costs were reduced by eliminating idle time.
• Human error was reduced by 90%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Integrity Vision delivered all services on time and responded promptly to our needs

What was your primary form of communication with Integrity Vision?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Integrity Vision impressed us most with their willingness to share knowledge and empower our team. They carried out tasks efficiently and ensured that our team was well-trained and able to manage the system independently. 
Integrity Vision specialists demonstrated exceptional expertise during workshops and webinars, answering our questions and solving complex problems. They focused on building a solution that was scalable and easy to support, fostering a long-term partnership from the outset.

Are there any areas for improvement or something Integrity Vision could have done differently?

Everything was accomplished at a high level, and we wish Integrity Vision the best of luck.

BACKGROUND

Please describe your company and position.

I am the Executive IT director of Raiffeisen Bank

Describe what your company does in a single sentence.

Raiffeisen Bank is an Ukrainian neywork unit of international commercial bank, with an extensive network of more than 300 branches, serving 2.9 million customers – individual clients, entrepreneurs, and large corporations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Integrity Vision to accomplish?

• Improve the customer experience.
• Satisfy the demand for fast, comfortable service in branches, including account and card opening.
• To free up employees' time for other, more exciting tasks.

SOLUTION

How did you find Integrity Vision?

Referral

Why did you select Integrity Vision over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Integrity Vision were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Automating and streamlining the account opening process.
• Solving the «swivel chair» — working in many systems/windows simultaneously.
• Speeding up the registration of a new client by up to 7 minutes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Account/card opening time was reduced from 40 minutes to 7 minutes.
• The number of employees required to register new clients decreased by 18%.
• The bank has lowered the workload on branches and provided customers with the opportunity to receive remote service — without the need to physically visit a branch.
• An automated and integrated system for checking potential customers in external sources.
• The number of errors due to the human factor has decreased by 80%.
• The interface has become intuitive for employees.
• Successful implementation of integration with the bank's internal applications/services.
• Creation of remote digital onboarding and its implementation for large customers in 2.5 months.
• Implementation of fast integration for major retail players.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Integrity Vision specialists completed all the necessary work on time according expectations.

What was your primary form of communication with Integrity Vision?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The Integrity Vision team consists of highly skilled professionals who know their job, can do everything on time, and help to improve the expected result through non-standard approaches and high expertise. They’re flexible and goal-oriented.

Are there any areas for improvement or something Integrity Vision could have done differently?

No, we are grateful for the cooperation. They know what they are doing.

BACKGROUND

Please describe your company and position.

I am the CIO of Kernel

Describe what your company does in a single sentence.

Kernel is the largest producer and exporter of sunflower oil in Ukraine and one of the leading suppliers of agricultural products on the international market

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Integrity Vision to accomplish?

• To ensure seamless communication between legacy systems and modern applications
• To create a single chain of information exchange
• To ensure that the system can be easily scaled up and down as needed, and increase flexibility
• To ensure efficient API management

SOLUTION

How did you find Integrity Vision?

Referral

Why did you select Integrity Vision over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Integrity Vision were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Implementing the project for Kernel allowed us to solve critical problems related to the lack of documentation, standards, and structure of integration services simplify administration, and improve system security. Implementing modern WSO2 and virtualization technologies ensured increased efficiency and manageability of the company's IT infrastructure

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased the number of qualified employees.
• Developed and implemented standards and templates for development and service lifecycle to improve system performance and accelerate development.
• A new IT architecture was developed.
• Consulted and implemented virtualization technologies to improve system administration and scalability.
• Two-factor authentication and service registries were implemented, which improved the security and manageability of the systems.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All services were provided on time. The team responded to all needs in a timely manner

What was your primary form of communication with Integrity Vision?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Integrity Vision has a team of highly skilled professionals who have done their job flawlessly and on time.

Are there any areas for improvement or something Integrity Vision could have done differently?

We wish Integrity Vision many satisfied customers

BACKGROUND

Please describe your company and position.

I am the Deputy Chairman of Management Board - IT Director of UKRSIBBANK BNP Paribas Group

Describe what your company does in a single sentence.

UKRSIBBANK is part of BNP Paribas Group,  universal bank serving all segments of customer, key player on financial market which is in TOP10 of Ukrainian Banks

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Integrity Vision to accomplish?

• Implement workflow of Loan Origination processes (different loans products) for Corporate and SME based on Camunda
• Implement Camunda 8
• Migrate previously developed workflows from Camunda 7 to Camunda 8

SOLUTION

How did you find Integrity Vision?

IV was our partner for HW purchase many years, but this time that won tender for SW development

Why did you select Integrity Vision over others?

• Close to my geographic location
• Good value for cost
• Company values aligned

How many teammates from Integrity Vision were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

IV team made settings of Camunda platform and deliver several workflow. Also user interfaces was developed and many integrations with bank systems and external sources. Engineers and DevOps of  IV helps bank team to properly setup from equipment with OS till middleware and workflow platform for better performance. 

Delivarables:

• working hardware+software platform from scratch
• developed 50+ user interfaces including quite complex ones
• developed 10+ API
• realize 10+ loan origination workflows in Camunda system
• solve several serious issues for Camunda together with vendor

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working platform for loan origination which helps bank to improve time to market for loans sales

Describe their project management. Did they deliver items on time? How did they respond to your needs?

IV deliver what promised in time. But as environment changes very fast - they are ready to do changes on the way if necessary and openly proposed variant of this changes realization. During technical difficulties in project related to freshness of platform - they are actively involve vendor into resolution of issues and really works overtime in order to back to project schedule. Engaged and professionals.

What was your primary form of communication with Integrity Vision?

In-Person Meeting

What did you find most impressive or unique about this company?

We were impressed with their customer orientation and openness in communication.  Readiness for pilots and test (even for free) in order to select right way for project implementation and make right decisions

Are there any areas for improvement or something Integrity Vision could have done differently?

Don't see any significant room for improvement. Everything works well as of now

BACKGROUND

Please describe your company and position.

I am the Head of IT Operation of Fozzy Group

Describe what your company does in a single sentence.

Fozzy Group is one of the largest trade industrial groups in Ukraine and one of the leading Ukrainian retailers, with over 700 outlets all around the country.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Integrity Vision to accomplish?

• We hired Integrity Vision with the specific goal of maintaining the pace of our digital operations and ensuring 100% data availability, which they guaranteed. Additionally, we sought their services to establish a 24/7 responsive infrastructure to address any issues promptly.

SOLUTION

How did you find Integrity Vision?

Referral

Why did you select Integrity Vision over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Integrity Vision were assigned to this project?

Other

Describe the scope of work in detail. Please include a summary of key deliverables.

Providing full support for data storage equipment. Active and proactive monitoring of equipment status and data exchange paths, replacement of components that fail in the course of using the equipment. Updating microcodes and related software. Consulting services in the following area.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Availability of storage resources (24 hours per 7 days a week).

Describe their project management. Did they deliver items on time? How did they respond to your needs?

In terms of delivering items on time, the project was successful. The team responsible for the project set clear milestones and deadlines for different phases of implementation. They consistently met or even exceeded these timelines, which ensured that storage resources were available as promised, 24 hours a day, 7 days a week. The responsiveness of the project team to our needs was impressive. 
They had established communication channels to address any issues or urgent requirements. When we encountered unexpected challenges or needed adjustments to the project plan, the team was quick to respond and adapt. They demonstrated flexibility and a commitment to providing the necessary resources to maintain uninterrupted storage access.

What was your primary form of communication with Integrity Vision?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Integrity Vision has been building long-term relationships from the very beginning.

Are there any areas for improvement or something Integrity Vision could have done differently?

No, we appreciate the way they carry out their duties.

BACKGROUND

Please describe your company and position.

I am the TSUM Infrastructure Support Manager of "Stolychny TSUM" LLC

Describe what your company does in a single sentence.

Sales

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Integrity Vision to accomplish?
Improving IT infrastructure

SOLUTION

How did you find Integrity Vision?

• Online Search
• Tender Area

Why did you select Integrity Vision over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Timely and quality provision of services

How many teammates from Integrity Vision were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Update and support of Telegram ChatBot
• Update and support our SAN systems
• Consulting on software selection and integration issues

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improving IT infrastructure and increasing capacity

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Timely and quality provision of services and goods.

What was your primary form of communication with Integrity Vision?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Professionalism of engineers, employees, managers. Quality service provision, fast support.
Stay within the agreed budget.

Are there any areas for improvement or something Integrity Vision could have done differently?

The quality of the services provided is unquestionable. All is fine.