Integral Software Consulting

BACKGROUND

Please describe your company and your position there.

Fantastic quality software squad who came in and provided assistance to our team in helping build and ship some complex key roadmap deliverables relating to our core single sign-on (SSO) platform and AWS integrations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Integral Software Consulting?

Our company needed acceleration as our team was maxed out. Integral's squad was hired to get us over the hump of a critical delivery with solid expertise.

SOLUTION

How did you select this vendor and what were the deciding factors?

After speaking with many vendors, Integral provided the flexibility and expertise we needed for a quick turnaround with fantastic quality.

Describe the project in detail and walk through the stages of the project.

Integral provided a squad of engineers to assess our downstream requirements, identify gaps in our SSO solution, and critically provide a best practice solution to close the gaps in a timely manner.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with Sahand as the Project Lead and Harry as the Cloud Consultant.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The assessment was directly aligned with what we needed and the implementation is still live with zero downtime or modifications needed.

How effective was the workflow between your team and theirs?

Integral was easy to embed in our processes and systems. We provided them the access and they fit their process to ours.

What did you find most impressive or unique about this company?

The speed is the best part of Integral. From the start of the conversation to end date was very tight. Coupled with great communication and solid delivery, the overall execution was amazing.

Are there any areas for improvement or something they could have done differently?

We wish we could engage them on a more continual basis as they provided best-in-class recommendations. We plan on working with them in the future when we need the right acceleration.

BACKGROUND

Please describe your company and your position there.

I'm the Head of Technology and Infrastructure at an insurtech company helping brokers rate, quote and bind specialty insurance faster and more easily.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Integral Software Consulting, and what were your goals?

We brought in Integral to supplement our in-house development team for several projects, including the build-out of a new web application with a simple backend and a dynamic UI built from a number of different modules, each with their own configuration.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had worked with Integral before on previous projects, and they have always been a pleasure to work with. They take the time to understand what we need, and strike the right balance of asking questions to resolve uncertainty while being able to keep things moving forwards without being blocked.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting where we went over the business goals and a high level technical architecture for the system, as well as our deployment environment and normal development process. Integral then produced a detailed technical plan and came back with a number of questions which we reviewed together before agreeing on a plan and timeline.

During the development process we met every two weeks to go over progress, answer questions and adjust plans as needed. Integral were very accommodating of the design changes we made based on new customer feedback part-way through the project, and were able to easily adjust and re-plan based on the changes.

How many people from the vendor's team worked with you, and what were their positions?

A delivery partner was our main point of contact leading the project, and we worked with two developers from their team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We're very happy with both the backend and frontend applications that Integral built and they're running well.

Describe their project management style, including communication tools and timeliness.

We had meetings every two weeks to review progress and answer questions on the project. We used ClickUp, which we already use internally to manage the high-level goals, along with Google Docs and Sheets to track questions and changes between meetings.

What did you find most impressive or unique about this company?

They really took the time to understand the business problem this was solving, and used that to inform their questions and any assumptions they made which really helped them keep things moving forwards without needing to go back and rework things. They did a great job building a user-friendly system we could take on and maintain, which was important for our business.

Are there any areas for improvement or something they could have done differently?

The automated tests for the software were a little on the light side - a more comprehensive test suite would help make it easier to change in future.

BACKGROUND

Please describe your company and position.

I am the President of Succession MFG

Describe what your company does in a single sentence.

Commercial Document Automation 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Integral Software Consulting to accomplish?

• Build a software solution for commercial document automation
• Consult and advise my startup

SOLUTION

How did you find Integral Software Consulting?

Referral

Why did you select Integral Software Consulting over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Integral Software Consulting were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Help with software development and infrastructure/DevOps expertise by providing a Software Developer resource as well as a Senior Architect resource (DevOps).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Yes! My software is working! 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed expections and delivered value at every step. Always on time. 

What was your primary form of communication with Integral Software Consulting?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed with their resourcefulness, broad capabilities, and personal touch. 

Are there any areas for improvement or something Integral Software Consulting could have done differently?

None that I can think of