Managed IT Services for Retail Sales & Manufacturing Firm
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IT Managed Services
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Managed Software Application & Solutions Hardware Help desk Network Other IT managed services
- Confidential
- Mar. 2017 - Ongoing
"All levels of leadership from inTech Consulting participate to ensure customer satisfaction."
- Retail
- Seattle, Washington
- 201-500 Employees
- Online Review
- Verified
inTech Consulting provides managed IT services for a retail sales and manufacturing firm. They manage the client's POS system, set up new employees, manage data storage, install computers, and fix IT issues.
inTech Consulting has helped the client average 19 tickets closed daily and resolve 95% issues within an hour. The team has delivered on time and communicated via email, messaging apps, online meetings, and in-person meetings. The client appreciates the service provider's leadership involvement.