InSpring Design

BACKGROUND

Please describe your company and position.

I'm an executive at Top Knot Healing Spa

Describe what your company does in a single sentence.

Top Knot Healing Spa is a wellness and beauty spa in Calgary offering a range of treatments focused on relaxation, self-care, and overall well-being. Our services include massage and spa treatments designed to help clients relax, recharge, and take time for themselves.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire InSpring Design to accomplish?

• Brand Presence: Create a modern and welcoming website that reflects the relaxing atmosphere and professional image of Top Knot Healing Spa.
• Customer Experience: Make it easy for visitors to explore our services, find important information, and book or enquire about appointments.
• Online Visibility: Improve our presence on Google and other search engines to help more local customers discover our spa and services online.

SOLUTION

How did you find InSpring Design?

Referral

Why did you select InSpring Design over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from InSpring Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with InSpring Design on our website design, development, and SEO. They created a modern and welcoming website that matched the atmosphere of Top Knot Healing Spa and organized our services in a way that was easy for customers to understand.

The work included responsive website development, service pages, contact and appointment information, mobile optimization, and improvements to the overall user experience. They also worked on on-page SEO and Calgary-focused content to help improve our local online visibility.

The team handled the project from design through development, testing, and final updates, making sure the website worked properly across different devices before launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Local Visibility: Improved Top Knot Healing Spa’s presence in Calgary local search.

Conversions: Made it easier for visitors to explore services and submit appointment enquiries.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was well organized, and communication with the team was easy throughout. They kept us updated on progress, listened to our feedback, and were quick to make changes when needed. The work was completed within the expected timeline, and they were responsive whenever we had questions or additional requests.

What was your primary form of communication with InSpring Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was that the team took the time to understand our business and the experience we wanted to create for our clients. They combined good design with practical functionality and SEO, rather than focusing only on how the website looked. They were also open to our feedback and made the process easy from start to finish.

Are there any areas for improvement or something InSpring Design could have done differently?

NO

BACKGROUND

Please describe your company and position.

I am an executive at Cloud Kitchen Brands

Describe what your company does in a single sentence.

Cloud Kitchen Brands specializes in developing and managing food and hospitality brands, with a focus on cloud kitchens, online food ordering, and delivery-based restaurant concepts. The company works on building strong food brands and providing customers with convenient, high-quality meals through digital ordering and delivery channels.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire InSpring Design to accomplish?

• For the Cloud Kitchen Brands project on Clutch, keep the goal short and realistic: Create a modern, user-friendly website that clearly showcases the brand’s services and helps attract new business opportunities.

SOLUTION

How did you find InSpring Design?

Referral

Why did you select InSpring Design over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from InSpring Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with the team to improve our online presence and build a professional website that better represented our brand and made it easier for customers to find and interact with us.

The scope of work included website design and development, improving the overall user experience, making the website mobile-friendly, and setting up the key pages and functionality needed for our business. The team also helped with SEO and online visibility, including optimizing website content, page structure, and important on-page elements.

They handled the project from the initial planning and design through development, testing, and final implementation. Communication was straightforward throughout the project, and they were responsive when we had questions or needed changes.

The main deliverables included the completed website, responsive layouts for different devices, optimized website content and structure, SEO improvements, and the necessary functionality to support our day-to-day business needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved the website’s overall user experience, strengthened the brand’s online presence, and made it easier for visitors to understand the company’s services and get in touch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed smoothly from start to finish. The team kept us updated throughout the development process and was easy to communicate with whenever we had questions, feedback, or changes.

They were responsive to our needs and made adjustments when required instead of making the process complicated. The work was delivered according to the agreed timeline, and they also kept us informed about the progress at each stage.

Overall, we found the team reliable and flexible. They listened to our requirements, understood what we were looking for, and were quick to respond whenever we needed their support.

What was your primary form of communication with InSpring Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was how well the team understood our requirements before jumping into the work. They didn't just focus on making the website look good; they also paid attention to the user experience, functionality, and how the website could support our business goals.

We also appreciated how open they were to feedback. Whenever we suggested changes or had questions, they were willing to discuss them and find a practical solution. The combination of technical knowledge, attention to detail, and willingness to work with us made the overall experience very positive.

Are there any areas for improvement or something InSpring Design could have done differently?

There weren't any major issues with the overall experience. The team was responsive and handled our requests well. One area that could be improved is having even more frequent progress updates during certain stages of the project, so we always have a clear view of what has been completed and what is coming next.


Other than that, we were happy with the communication, flexibility, and quality of the work.

BACKGROUND

Please describe your company and position.

I am the Founder of Neva Fusion

Describe what your company does in a single sentence.

NevaFusion helps businesses grow through business development, sales strategy, sales enablement, coaching, and lead generation. The company works with businesses to strengthen their sales processes, identify new opportunities, and build a more effective approach to generating and converting leads.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire InSpring Design to accomplish?

• Build a professional website that clearly communicates NevaFusion’s business development and sales services, showcases its expertise, and helps attract and convert potential clients.

SOLUTION

How did you find InSpring Design?

• Referral
• Other

Why did you select InSpring Design over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from InSpring Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

InSpring Design designed and developed NevaFusion’s website, focusing on clearly presenting its business development and sales expertise. The scope included responsive website design, page layout and navigation, service presentation, content organization, lead-generation sections, calls-to-action, and mobile optimization. The final website provides a clear way for potential clients to understand NevaFusion’s services and connect with the business.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved the website’s ability to communicate NevaFusion’s business development and sales services, strengthened its professional online presence, and created clearer pathways for potential clients to explore services and make contact.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was well organized from start to finish. Communication was easy, feedback was handled promptly, and the team was flexible when we needed changes. Deliverables were completed on schedule and the process was straightforward throughout.

What was your primary form of communication with InSpring Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their ability to understand our business and translate our sales-focused services into a clear and professional website. They paid attention to the details and made the information much easier for potential clients to understand

Are there any areas for improvement or something InSpring Design could have done differently?

The project went smoothly overall. There were a few minor adjustments during development, but the team was quick to respond and worked with us to get everything where we wanted it.

BACKGROUND

Please describe your company and position.

I am an executive at Ibrow & Lashes

Describe what your company does in a single sentence.

iBrow & Lashes is a beauty salon specializing in eyebrow and eyelash services, including brow shaping, tinting, henna and hybrid dye, lash lifts, brow lamination, eyelash extensions, and eyebrow tattooing. The salon also offers waxing, massage, and skin treatments across its Richmond and Elsternwick locations

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire InSpring Design to accomplish?

• Create a modern, easy-to-use website that showcases the salon’s services, locations, and offers while making it easier for customers to book appointments online.

SOLUTION

How did you find InSpring Design?

Referral

Why did you select InSpring Design over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from InSpring Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

InSpring Design handled the website design and development, including responsive UI design, service pages, location information, promotional sections, online booking integration, and mobile optimization. The goal was to create a professional and easy-to-navigate website that helps customers explore beauty services and book appointments.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved the online customer experience, increased visibility of the salon’s services and locations, and made it easier for customers to find information and book appointments online.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed smoothly with clear communication throughout. The team was responsive to our feedback and requests, made adjustments when needed, and delivered the project within the agreed timeline.

What was your primary form of communication with InSpring Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was how well they captured the look and feel of our brand online. The website feels polished and easy to navigate, and they made sure the key services and booking information were presented clearly.

Are there any areas for improvement or something InSpring Design could have done differently?

The process went well overall. There were a few small changes along the way, but the team handled them quickly and made sure the final website matched what we had in mind.

BACKGROUND

Please describe your company and position.

I am the Founder of a restaurant.

Describe what your company does in a single sentence.

We're a welcoming restaurant offering a range of fresh, delicious dishes, drinks, and dining experiences. The restaurant also offers online ordering, table reservations, private events, and gift vouchers for customers looking to dine in or enjoy their food at home 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire InSpring Design to accomplish?

• Create a modern restaurant website that showcases the menu and dining experience while making it easy for customers to book a table, order online, and explore private events.

SOLUTION

How did you find InSpring Design?

• Online Search
• Referral

Why did you select InSpring Design over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from InSpring Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

InSpring Design designed and developed the restaurant website with a focus on creating a modern, user-friendly experience. Key deliverables included responsive website design, menu presentation, online ordering, table reservations, private event information, gift vouchers, and mobile optimization.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved the online customer experience by making the restaurant’s menu, dining options, reservations, online ordering, and events easier for customers to discover and access.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was clear and consistent throughout the project. They were responsive to our feedback, handled changes promptly, and kept the project moving according to the agreed timeline.

What was your primary form of communication with InSpring Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out was their ability to understand our needs quickly and turn them into a clean, professional website. They were easy to work with, responsive, and genuinely focused on delivering a solution that worked for our business.

Are there any areas for improvement or something InSpring Design could have done differently?

There were a few minor revisions during the project, but the team was responsive and addressed our feedback quickly. Overall, we were very happy with the communication and final result.