Incode Group

BACKGROUND

Please describe your company and position.

I am the Project Manager of RMBG.BV

Describe what your company does in a single sentence.

RMBG, based in Amsterdam, is a leading boutique advisory and development firm with over a decade of experience, specializing in turning disruption potential into tangible product prototypes and implementations, and supporting organizations from R&D to full-scale product development across various industries, including cybersecurity and sustainability

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Incode Group to accomplish?

• Mobile app development
• Backend development

SOLUTION

How did you find Incode Group?

Online Search

Why did you select Incode Group over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Incode Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Project Objective: 

• Incorporate BLE (Bluetooth Low Energy) features into a newly developed React Native mobile application. 

Key Tasks and Deliverables: 

• BLE Integration: Implement BLE capabilities and features within the mobile application. Ensure seamless and flawless integration of BLE functionalities with other aspects of the app. 
• Coding & Development: Produce high-quality, clean, maintainable, and efficient code for the application. Collaborate with the development team to identify and resolve potential issues related to BLE incorporation. 
• Testing: Test and validate the BLE functionalities within the app. Debug using an ESP32 NodeMCU to confirm BLE operations meet set expectations and requirements. 
• Documentation: Detail the approach, methods, and procedures used for the BLE integration. Create comprehensive documentation for future reference and continuity. 
• Functional Requirements Implementation: Enable device identification based on the advertised service UUID. Facilitate the reading of sensor characteristics. Allow writing to actuator characteristics.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Development milestones and functional app.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great communication, quick responses

What was your primary form of communication with Incode Group?

Virtual Meeting

What did you find most impressive or unique about this company?

Our experience with Incode Group has been nothing short of exceptional. From our initial interaction to the completion of our project, their professionalism and expertise shone through in every aspect of the engagement. One of the most remarkable aspects of working with Incode Group was their outstanding communication. 

The team made it a point to keep us updated at every stage, and their responses to our queries were always prompt and comprehensive. The regular updates ensured that we were never in the dark about the progress of our project, which made for a stress-free experience on our end. The quality of work delivered by Incode Group was exceptional. 

Every line of code, every interface, and every feature was crafted with attention to detail and technical excellence. The team displayed a deep understanding of our project requirements and executed them to perfection, delivering a product that not only met but exceeded our expectations. It is clear that Incode Group takes immense pride in delivering top-quality software solutions. 

The team’s expertise in translating complex technical requirements into a polished, user-friendly final product was genuinely impressive. Their commitment to quality and customer satisfaction made them a joy to work with, and we are eager to engage them for future projects. For anyone in need of high-quality software development services with unparalleled communication, Incode Group comes highly recommended. Thank you for a job well done; we couldn’t be more pleased with the results

Are there any areas for improvement or something Incode Group could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I’m the CTO of Agile Rockstars, a young IT consulting company. We specialize in agile software development and business culture analysis, in addition to developing in-house software surrounding agile topics.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Incode Group?

Being scarce on developers for our in-house software, we decided to get external help from Incode for frontend development of our upcoming web app.

What were your goals for this project?

It was important that the technology stack we proposed (React / Redux /Next.js) be leveraged to create a versatile web app. Starting from the foundation, we wanted to create an MVP to show to potential clients.

SOLUTION

How did you select this vendor?

We went on Upwork. Out of dozens of applications, Incode instilled the most confidence in us. They could provide well-designed references, their communication was very polite, and they were forthcoming, professional, and effortless.

Describe the project and the services they provided in detail.

Incode created a frontend MVP for our web application almost from scratch; we provided the designs, a technological direction, and a codebase to work with. Through weekly hangout meetings, Slack, and a JIRA product backlog, we organized the development cycle. This required minimal effort from our side, as Incode was kind enough to provide a product manager to groom the backlog and handle communication. Only minimal supervision was needed.

What was the team composition?

Initial communication regarding the contract was handled by their business development executive. We booked one software developer and were also provided with a product manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Over a period of two months, we completed almost every aspect of the MVP we wanted to. Incode helped us greatly advance our prototype.

How was project management arranged and how effective was it?

We communicated through Slack, Jira, and Skype. Communication was effortless, and they handled project management expertly.

What did you find most impressive about this company?

Their patience, professionalism, transparency, and quality of work were outstanding. They were always forthcoming and committed to requirements.

Are there any areas for improvement?

There was nothing we would have changed.

BACKGROUND

Introduce your business and what you do there.

I’m the founder & former CEO of Knetic, a backend platform company for enterprise banking, telecom, and gaming. I ran the company for eight years, sold it two years ago, and transitioned in October.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Incode Group?

We had about 25 developers on staff. We were looking to outsource some labor that wasn’t core to our platform, but for the implementations for our clients. We hired Incode Group as one of our outsourced groups.

SOLUTION

What was the scope of their involvement?

Incode Group does everything from design to API integrations and UI setup. Their team does all of our AngularJS development, performs our API integrations from our platform to our client platforms, and assist with our clients’ e-commerce needs. They either did design elements for us, or we employed another design provider for UI design. Incode Group would implement our design assets into AngularJS. Our shop set the standards for what our partners use. We used Jira and Slack. Beyond that, they had access to our MySQL and MongoDB and worked with REST APIs and other interfaces.

What is the team composition?

I think we went through 12 engineers, but nine was our largest time size at one time. I had a project liaison who worked with my project managers daily.

How did you come to work with Incode Group?

We found them on Upwork. Incode Group was one of the three groups we ended up hiring. We gave them a majority of the work.

How much have you invested with them?

Depending on seniority, our developer range was between $3,000–$5,000 a month. We spent between $35,000–$40,000 a month, so probably $350,000–$450,000 a year.

What is the status of this engagement?

Our engagement began in February 2017. I believe that they’re still using them to this day.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Incode Group fills the necessary void. We needed laborious work that we needed to outsource. We tried different firms globally but felt that a company based in Eastern Europe would be our best bet. They’re skilled at development at a mathematical basis. Incode Group was creative in terms of how they inputted the platform, which is what we wanted. At the same time, they followed our instructions. We gave them an outline, a due date, and a guide for implementation, which they accomplished.

How did Incode Group perform from a project management standpoint?

Their team worked extra hours to meet deadlines and keep up with sprints. I never heard any complaints from my project managers. In addition to being an agile group ourselves, we used Slack for daily communication and received a report after every two-week sprint.

What did you find most impressive about them?

Incode Group is a professional team. Most of our experience with outsourcing teams overseas has been a constant rotation of developers. We only burned through three developers in 18 months, which is outstanding. Working with other firms, we’ve lost developers every four to five months.

Are there any areas they could improve?

Our biggest challenge is finding the right resources and talents. At the time, there were about 30 to 40 developers that had specialties, but not everything we needed. They didn’t employ any specialists in Ruby on Rails, but that’s more of a function of size. They’re expanding now, but even when a company has 500 developers, clients lose the personal attention they get with smaller firms.

Do you have any advice for potential customers?

Be clear in your documentation. Clients should do a lot of video calls to make sure they understand the project. We spent a lot of time with our liaison to make sure they understood our end goal. A lot of companies build products but aren’t sure what they’re trying to accomplish. Any experienced outsourced developer should know the main goal beyond development.

BACKGROUND

Please describe your company and your position there.

I’m the COO of a startup. We do software development and consulting.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Incode Group?

We wanted to streamline management and expedite workflows. Our team hired Incode Group to build a CMS in an urgent timeline.

What were your goals for this project?

The CMS needed to provide easy access to the task list and transparently display work updates. We also needed to track for clients, employees, and projects.

SOLUTION

How did you select this vendor?

I received a recommendation for Incode Group as a fast-working team that could tackle the project even with our restrictions. Plus, I was told that they had experience with a similar platform.

Describe the project and the services they provided in detail.

Incode Group built a CMS based on our specifications, implementing scalability, task-assigning and evaluation tools. They designed the UI/UX according to our guidelines. The lead designer drew up sketches and the CTO worked on the project architecture. While we offered a base concept, their team did suggest a few extra features and tweaks that ended up in the final product. The project took around eight months to get to the alpha stage. We’re still collaborating on the beta version release and an upcoming mobile solution.

What was the team composition?

We worked with the project manager, CTO, lead designer, and business developer. Our team communicated directly with developers about feature developments and progress reports.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We stuck well within our budget and the project was rolled out on time. Thus, we’re already using its beta version to speed up management processes and improve intrateam communication. Currently, we’re still getting updates on the project but we’re already satisfied with the work done.

How was project management arranged and how effective was it?

We’ve never had any issues with the team. They deliver progress reports regularly via the project manager. The work has been well-organized; video conferences helped expedite the concept stage. We also communicate via Skype and Slack.

What did you find most impressive about this company?

Incode Group hit the ground running. They’ve met our expectations for functionality and have added features on top of the original CMS.

Are there any areas for improvement?

Their English skills could be stronger, but that’s never impacted the quality of work.

BACKGROUND

Please describe your company and your position there.

I’m the co-founder of a cryptocurrency startup that will help people freely exchange cryptocurrencies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Incode Group?

We needed a dedicated development team to develop an MVP for us during our seed stage.

What were your goals for this project?

We needed a fast, trustworthy, and secure crypto-exchange platform with high-speed transaction systems for our next round of investments.

SOLUTION

How did you select this vendor?

Incode Group was recommended to us as a professional, dedicated team with a complete technology stack. They were experienced in platform development and had had many previous successes.

Can you go into detail about the services they provided and the scope of the project?

First, they sketched out all our features and created the platform’s architecture. Second, they conducted extensive research and developed a new user workflow. Realizing we were offering a new technology, they went beyond their scope to offer product guidance. They recently delivered the MVP and will continue to perform maintenance, tweaks, and feature development. I expect the relationship to continue for the foreseeable future.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We haven’t made the platform public yet, but their estimations were pretty accurate, and we didn’t go over budget. The MVP they delivered exceeded our expectations thanks to their fresh, technological approach.

How was project management arranged and how effective was it?

The team is always well-prepared and easy to work with. The project management team members are helpful and keep everything organized. They're constantly available and use various platforms to keep in contact with us. We mainly communicate over Skype, video conference, and Slack.

What did you find most impressive about this company?

They understood our needs and technology stack quickly and provided us with valuable platform development experience. Their design and coding experience produced features we hadn’t even thought about.

Are there any areas where they can improve?

No. I’m delighted with their results.

BACKGROUND

Please describe your company and position.

I am the Partnership Manager of Koitechs

Describe what your company does in a single sentence.

We provides custom software development and IT staff augmentation services for businesses and startups. The company helps clients build and scale web, mobile, SaaS, and AI-powered products by providing experienced developers and dedicated development teams.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Incode Group to accomplish?

• We needed a technical partner to build an internal operations platform with embedded AI agents that could automate repetitive tasks across our team. The main objective was to reduce the time our staff spent on manual data entry, report generation, and answering recurring internal questions, so they could focus on higher-value work.

SOLUTION

How did you find Incode Group?

Clutch Site

Why did you select Incode Group over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Incode Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Incode Group built an internal platform from scratch using React on the frontend and Node.js with NestJS on the backend, with PostgreSQL as the database. The core of the project was a set of AI agents embedded directly into the platform's interface. 

Each agent was designed for a specific workflow. One handles report generation based on raw data inputs. Another answers questions from team members by pulling context from our internal knowledge base. A third one automates routine data processing tasks that previously required manual work from two to three people. 

The team also built an admin panel where we can configure agent behavior, adjust response parameters, and monitor usage. Everything runs on our own infrastructure.


Key deliverables: a fully functional web platform with role-based access, three working AI agents integrated into daily workflows, an admin dashboard for agent management, API integrations with our existing tools, and documentation for our internal team. 

After deployment, we measured a 40% reduction in time spent on recurring operational tasks. The AI agents handle roughly 70% of internal questions that previously went to managers. Report generation went from a 2-hour manual process to under 5 minutes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

40% reduction in time spent on recurring operational tasks within the first month. The AI agents now handle about 70% of internal questions that used to go to team leads and managers. Report generation dropped from approximately 2 hours of manual work to under 5 minutes. Our team started using the agents daily within the first week, which surprised us because adoption of new internal tools is usually slow. The platform paid for itself within 6 weeks.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was well organized. The team used Agile sprints with regular demos after each cycle. We could see progress every two weeks and give feedback on working features, not just mockups. When we asked to adjust how one of the AI agents handled edge cases mid-project, they reprioritized and shipped the fix in the same sprint. Communication was fast, usually same-day responses on messaging, and weekly video syncs kept everyone aligned.

What was your primary form of communication with Incode Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their understanding of where AI agents add real value and where they don't. Some vendors would have tried to put AI into every feature. Incode Group was honest about which workflows would benefit from automation and which ones were better left manual. That kind of judgment saved us budget and kept the project focused. They also had a strong sense of UX for the agents, making the interaction feel natural for our non-technical team members.

Are there any areas for improvement or something Incode Group could have done differently?

Early in the project, the documentation for the AI agent configuration could have been more detailed. We had a few questions about adjusting parameters after handover that required a follow-up session. The team addressed it quickly and added the missing docs within a week. Other than that, the experience was smooth.

BACKGROUND

Please describe your company and position.

 I am the BA User Acquisition of a fintech company. 

Describe what your company does in a single sentence.

Fintech company that helps people set joyful personal goals and save for them every month, blending behavioral science, empathetic design, and gamified nudges into sustainable money habits.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Incode Group to accomplish?

• Validate the idea through an MVP — a mobile app that turns personal savings into a fun, guilt-free experience. Incode Group handled design, development, and store deployment.

SOLUTION

How did you find Incode Group?

Referral

Why did you select Incode Group over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Incode Group were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Incode Group handled everything from concept to launch — UX/UI design, front-end and back-end development, and store publication.They created the product design, built the mobile app using Flutter, set up the server logic, and deployed the first version to both app stores.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

MVP launch with complete savings flow
Approval and publication in both stores
Early traction and positive feedback confirming market fit

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the project efficiently, met deadlines, and stayed flexible to our feedback.

What was your primary form of communication with Incode Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Proactive approach and deep understanding of both design and business goals made them stand out.

Are there any areas for improvement or something Incode Group could have done differently?

No areas for improvement

BACKGROUND

Please describe your company and position.

 I am the CMC of an other industries company 

Describe what your company does in a single sentence.

Our military unit provides security for the Ukrainian nation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Incode Group to accomplish?

• Build an official website for a military tech unit, to show off what they do and raise money for robotics innovation and battlefield support.

SOLUTION

How did you find Incode Group?

Referral

Why did you select Incode Group over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Incode Group were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of work included:
Discovery: clarified the request and created an action plan
- Copywriting: crafted clear and informative content
- Design: developed visual concept and UI layout
- Development: implemented the site using Webflow
- Content structure:
 • Homepage highlighting our mission
 • Sections for each of the three key focus areas:
 - Ground robotic systems (UGV)
 - Smart mining (remote-controlled systems)
 - workshop (repairing drones and robotics)
- Donation integration: added unit requisites and clear calls to action

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website helped us publicly present our mission, demonstrate the main areas of our innovative activities, and start fundraising online. After its launch, the platform became a central communication tool for disseminating information, with a clear structure and calls for support.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Clear plan, fast execution, zero delays.

What was your primary form of communication with Incode Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Understood the mission instantly.

Are there any areas for improvement or something Incode Group could have done differently?

No improvements needed — everything was on point.

BACKGROUND

Please describe your company and position.

I am the Web designer of Domivka Vryatovanych Tvaryn

Describe what your company does in a single sentence.

We save animals in need: we find them new homes, treat them, support them, and give them a chance for a better future. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Incode Group to accomplish?

• The objective was to obtain assistance in creating a website, integrating a donation system, and performing all technical tasks, such as domain configuration—everything had to be done quickly, accurately, and professionally.

SOLUTION

How did you find Incode Group?

Referral

Why did you select Incode Group over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Incode Group were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Technical tasks:
– connected and configured the appropriate payment system;
– ensured a smooth transition for users from the landing page to the donation page;
– helped select and connect a custom domain;
– optimized performance for both mobile and desktop users.

Incode Group provided full-cycle support for creating a donation-based website on Webflow. The team helped with page layout, responsive design configuration, and content structuring in line with the shelter's needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in a fully operational website that enabled the shelter to start collecting donations immediately. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Workflow was clear and well-structured, which helped move things forward efficiently. The site also improved visibility and made it easier for people to support the shelter’s mission online.

What was your primary form of communication with Incode Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Everything was done on time, and the team showed genuine care for the project's social mission.

Are there any areas for improvement or something Incode Group could have done differently?

Experience was positive, but some steps could’ve been explained in more detail to make the process even smoother. Still, the team was responsive and ready to clarify anything when needed.