# Incite Response Inc. Incite Response Inc. Reviews (12), Pricing, Services & Verified Ratings - 4.9 out of 5 average review rating - 0 connections joined Incite Response Inc.'s Network [Visit Website](https://inciteresponse.com/award-winning-digital-agency-clutch/?utm_source=clutch.co&utm_medium=referral) [Get a Custom Proposal](https://clutch.co/profile/incite-response-0-0) **Web | Social | Email | Ecommerce | PPC | SEO** **We are a new way for emerging and established businesses to realize their digital ambitions.** **Incite Response is reliable, affordable and scales as you grow.** We are a tactical digital marketing agency in Bellevue, WA that places emphasis on assisting emerging businesses who are challenged to get to the next level. If your company is stuck and seeks to enter a rapid growth period leading to sustained success, we will get you there. **We deliver your success by working with fewer clients**, mastering and integrating "best of breed" software and connecting open-source systems. Our services range from turnkey to full custom, delivering on our promise to be both flexible and scalable. Our clients have peace of mind knowing their digital marketing investment will pay off. **Boost your sales. Get more leads. Grow your marketshare.** • We deliver beautiful websites that work and offer ongoing management and support. • We increase ecommerce sales and expand your distribution through Google, Amazon and many others. • We deliver automated, dynamic and personalized email marketing that supports your sales, nurtures leads and improves customer service. • We develop and manage social media marketing to enhance customer service and foster lasting customer relationships. • We develop beautiful high-quality 2 and 3-D imagery with photographic-like quality. • We are physically **located in _Washington state_** and able to work virtually across the globe and have been doing so for over 20 years. • Our clients work directly with principals of the agency along with a core team of professionals. ## Company Information - Minimum project size: $5,000+ - Hourly rate: $150 - $199 - Number of employees: 10 - 49 - 2 Locations: - Bellevue, WA (Headquarters) - Greenwood Village, CO - Founded in 2001 - 5 timezones: Greenwich Mean Time (GMT), Pacific Standard Time (PST), Mountain Standard Time (MST), Central Standard Time (CST), Eastern Standard Time (EST) ## Services, Focus Areas, Industries, and Clients ### Service Lines - 25% Web Design - 20% Email Marketing - 20% Pay Per Click - 20% Social Media Marketing - 15% Search Engine Optimization ### Focus Areas - Frameworks and CMS: - 100% .NET - CMS Focus: - 89% WordPress CMS - 11% Microsoft SharePoint - PPC Focus: - 80% Google Adwords - 20% Amazon Advertising - Social Media Focus: - 60% Facebook Advertising - 15% Instagram Advertising - 15% Twitter Advertising - 10% LinkedIn Advertising - SEO Focus: - 30% Content development - 25% Local search - 25% On site optimization - 20% SEO Reputation Management ### Industries - 10% Retail - 10% Financial services - 5% Legal - 10% Business services - 10% Hospitality & leisure - 10% Consumer products & services - 10% Education - 15% eCommerce - 5% Real estate - 10% Manufacturing - 5% Medical ### Clients - 65% Small Business (<$10M) - 30% Midmarket ($10M - $1B) - 5% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.8 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Incite Response Inc. offers competitive pricing with project costs ranging from $10,000 to $250,000, depending on client size and project scope. Clients appreciate their value for cost, noting effective communication, timely delivery, and a strong focus on achieving measurable results. **Most Common Project Size**: Less than $10,000 based on 9 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Other Digital Marketing: $10,000 to $49,000 based on 3 reviews - Web Development: Less than $10,000 based on 3 reviews - E-Commerce Development: $10,000 to $49,000 based on 2 reviews - Web Design: Less than $10,000 based on 2 reviews - Email Marketing: Less than $10,000 based on 1 review - Cybersecurity: Less than $10,000 based on 1 review - Social Media Marketing: $10,000 to $49,000 based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Incite Response Inc. Review Insights Overall Review Rating: 4.9 - Quality: 4.9 - Schedule: 5.0 - Cost: 4.8 - Willing to Refer: 4.9 ### Top Mentions - Efficient (3 mentions) - High-quality work (3 mentions) - Timely (3 mentions) - Collaborative (2 mentions) - Communicative (2 mentions) - Creative (2 mentions) - Customized support (2 mentions) - Easy to work with (2 mentions) - Experienced (2 mentions) - Professional (2 mentions) - Unique expertise (2 mentions) - Accessible (1 mentions) - Autonomous (1 mentions) - Detail-oriented (1 mentions) - Great team (1 mentions) - Hard working (1 mentions) - Honest (1 mentions) - Knowledgeable (1 mentions) - Reliable (1 mentions) - Trustworthy (1 mentions) ### Review Highlights **Data-Driven Approach** Incite Response Inc. employs a data-driven approach, leveraging analytics to guide marketing strategies and decisions. Clients appreciate the focus on metrics and the ability to quantify success through detailed reporting. **Effective Social Media Strategies** The company's social media strategies are highly effective, leading to increased followers and engagement. Clients note substantial growth in their online communities and enhanced brand presence. **Efficient Problem Solving** Multiple reviews commend Incite Response Inc. for their efficient and fast problem-solving abilities. They have been able to address issues such as website formatting and operational breaches promptly, often completing tasks within tight deadlines. **Seamless Website Development** Their website development services are praised for delivering seamless, modern, and functional websites. Clients report improved site performance and user experience, often leading to increased direct bookings and revenue. **No Significant Areas for Improvement** Most reviews do not cite any significant areas for improvement, indicating a high level of client satisfaction. Clients often emphasize that their expectations were met or exceeded, with no major criticisms. **Robust Communication Skills** Incite Response Inc. is recognized for their robust communication skills. They maintain clear, consistent lines of communication with clients, ensuring transparency and fostering trust throughout project engagements. **Personalized Client Attention** Clients value the personalized attention they receive from Incite Response Inc., often working directly with the company's owners. This level of involvement is seen as a key factor in the successful delivery of tailored solutions. **Strong Project Management** Clients consistently praise Incite Response Inc. for their excellent project management skills. They are noted for timely deliveries, effective communication, and a collaborative approach, ensuring client satisfaction and project success. ### Incite Response Inc. Reviews #### WooCommerce Dev & Social Marketing for Tool Importer **The Project** - Services: E-Commerce Development, Social Media Marketing - Project size: $10,000 to $49,999 - Project length: Sep. 2020 - Ongoing **Project Summary**: Incite Response Inc. has developed an e-commerce site for an import company, integrating a WooCommerce backend into an Oracle system. They’re now building out more integrations and oversee social media ads. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Manager, Steel Vision Tools - Industry: Manufacturing - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 4, 2021 **Feedback Summary**: In one week, Incite Response Inc. has managed to attract 106,000 website views, which far outperforms the industry average. Delivering consistent results has helped the team inspire trust in their expertise, which allows them to work near-autonomously to get the job done.  "“The fact that we’ve given them a lot of autonomy and trust that they know what they’re doing is a big deal.” " **BACKGROUND** Introduce your business and what you do there. I’m the director of marketing at an import company based in Seattle called Steel Vision Tools. Our primary business is hand tools and equipment, which we import, market, package, and sell to brick-and-mortar retailers. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Incite Response Inc.? As a lot of people have been doing these days, we're trying to pivot into more of an online presence in the wake of COVID-19. Our previous hand tools and equipment site wasn’t e-commerce-capable, so we relied on Incite Response Inc. to build it out. **SOLUTION** What was the scope of their involvement?  Incite Response Inc. has basically created a new website for us using our provided photos and copy. They’ve really taken it to the next level in terms of site navigation and features. It’s now a fully e-commerce-capable solution that has a WooCommerce backend and integrates with our in-house Oracle system. Currently, they’re working on more integrations with Amazon, Wal-Mart, Home Depot, and ShipStation. Outside of that, they’ve helped us maximize our site speed so that it would get factored into Google’s algorithm. There have been a lot of little elements like that that they’ve optimized, and those details can make a big difference. They also manage our social media marketing and write copy for daily responses to comments. What is the team composition?  We’ve worked with six people from their company. I primarily deal with Laura (VP) and David (President). Then, there’s a woman who oversees our progress on our social media marketing efforts and website analytics. Another woman helps us write copy for our social media ads. Finally, they have a man in California who helps us with our site integrations and in-house Oracle system. How did you come to work with Incite Response Inc.? There are lots of companies in my area that provide these types of development and marketing services. We narrowed our shortlist down to about 3–4 candidates and had conference calls with each. Incite Response Inc. stood out because we really liked what they had to say. The team was very open and easy to talk to, so it seemed like they were the best fit for us. How much have you invested with them? We’ve spent at least $30,000. What is the status of this engagement? They’ve been working with us since September 2020. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The amount of traffic that’s been pushed to our social media and website is a great example of Incite Response Inc.’s impact on our company. In one week, we’ve received 106,000 views for our website when the average used to be a quarter of that per month. These results are way above the industry average.  Their team has used their experience to really guide us and point us in the right direction. Thanks to them, we have a better understanding of effective digital marketing tactics and how people behave online. How did Incite Response Inc. perform from a project management standpoint? They strike a good balance on meetings, scheduling Zoom calls only when they have something important to say. Otherwise, they’re in daily communication with myself and my team. What did you find most impressive about them? The most important thing is the trust we have in them. We’ve received a lot of warnings about ineffective social media marketing companies that charge an exorbitant amount of money only to take a long time to produce results, if there even are any. Incite Response Inc. isn’t like that. The fact that we’ve given them a lot of autonomy and trust that they know what they’re doing is a big deal. They’ve shown discretion with their spending and how they represent my company, and it’s been helpful not having to constantly monitor their work.  Are there any areas they could improve? Maybe someone with more experience could come up with a critique, but I can’t think of anything off the top of my head that Incite Response Inc. struggles with. I thought that this partnership would be a lot more hands-on, but, so far, it’s been a seamless transition to let them take control and handle our account.  Do you have any advice for potential customers? Trust in their ability to do what they do. They’re really knowledgeable about their field, but the relationship still requires a lot of back-and-forth. To be effective, you should designate at least one person to make sure that their team is getting the responses they need on a daily basis. --- #### E-Commerce Development for Hotel Reservations Service **The Project** - Services: E-Commerce Development - Project size: $10,000 to $49,999 - Project length: Jan. 2019 - Ongoing **Project Summary**: A hotel reservation service needed to update their web presence as well as implement new tools to their platform to help them manage leads. They hired Incite Response to provide the necessary services. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Travel Outlook - Industry: Hospitality & leisure - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jan 10, 2021 **Feedback Summary**: Thanks to the Incite Response team, the company is able to maximize their online presence, increase revenue, and become a leader in their industry. The company's internal team love the team's attention to detail and are most impressed by their competence. This review is an update by the client company. The original content is located below the new review. ""I would describe their style as immediate - they jump right on tasks and get them done within a few hours." " **BACKGROUND** Please describe your company and your position there. I am CEO of the premier hotel reservations service for hotels, Travel Outlook. We handle reservations calls for 4 and 5 star independent hotels. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Incite Response Inc., and what were your goals? Incite designed and has updated our web presence, and implemented sophisticated tools for managing web leads. **SOLUTION** How did you select Incite Response Inc. and what were the deciding factors? Incite was recommended to us by another client. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Incite integrated Invio with our site, and has also integrated our hiring software to enable interested new potential employees to apply right from our site. How many people from the vendor's team worked with you, and what were their positions? Three: CEO, designer, software implementation specialist. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Incite Media has not only helped us to maximize our Internet presence, they have helped us to dramatically increase our revenues and achieve a top-level position in our industry. Their response is second-to-none, and they couldn't be more pleasant and fun to work with. Describe their project management style, including communication tools and timelines. I would describe their style as immediate - they jump right on tasks and get them done within a few hours. Never a delay. As CEO I don't interact with them on a tech level, but our staff loves their attention to detail and scheduling. What did you find most impressive or unique about this company? Their attitude - very positive, and competent. Are there any areas for improvement? I have not found any issues with them after working with them the past few years. **UPDATED REVIEW** John Smallwood CEO, Travel Outlook Leisure, Travel & Tourism 51-200 Employees Santa Fe, New Mexico $10,000 to $49,999 Apr. 2017 - Ongoing Project summary:  Helping to build an online presence, Incite Response redesigned and rebuilt a website also integrating a marketing platform. Feedback summary:  Incite Response built a high-quality site at a great price that has increased visibility and generated leads. They took ownership of the process, providing ideas and seeing tasks through to completion. Their instantaneous responsiveness increased productivity. BACKGROUND Introduce your business and what you do there. I’m the CEO of Travel Outlook, a specialized call center for luxury, four-, and five-star hotel properties. OPPORTUNITY / CHALLENGE What challenge were you trying to address with Incite Response? We’re one of the smaller operators in this particular space. We were developing business with bigger clients who were working with larger companies offering the same services as us. We needed a website that would give the impression that we are as large as our competitors. These competitors appeared to have extensive resources to develop inviting websites. We didn’t have the same budget, so we needed to find a partner that could work efficiently and affordable to develop something that could help us to compete at that level. SOLUTION What was the scope of their involvement? Incite redesigned and rebuilt our website. They asked what the general concept for the site was and what the copy would be, and provided ideas based on that. I gave them examples of sites that I liked and they came back to me with suggestions. We’ve started to look at integrating a marketing platform called Invio with our database and website. One of our marketing team members is working with them on this so that we can do database marketing directly from the stuff. We will roll this out soon. I’m also planning to ask them to do another website for me, unrelated to travel. What is the team composition? I interfaced almost exclusively the President and VP. How did you come to work with Incite Response? They were referred to me by a hospitality revenue manager who owns her own company. I’d known her for a number of years and she knew my company. I mentioned that I was looking to redesign my website and do something different. She said that she had the perfect team for me and she was right. How much have you invested with them? Their work has cost $20,000–$25,000. What is the status of this engagement? We started working together in the spring of 2017 and the engagement is ongoing. RESULTS & FEEDBACK What evidence can you share that demonstrates the impact of the engagement? Our original aim when we asked Incite Response to redesign our site was to find new clients. In the past year, we’ve established new ventures with larger companies, including affiliations and partnerships. Every one of those people has told me that they like my site. Incite’s work has made us appear professional and larger than we are. That’s what I was hoping for. We got a tier-one site at a very good price. It stands up against the websites of larger companies that were developed over multiple years. Incite Response has really built our online presence. They’ve allowed us to put our best foot forward. Integrating the marketing database is a progressive approach that shows how Incite Response looks for better ways to get the most out of their team and resources. It will allow us to push our website to potential clients and generate more leads. How did Incite Response perform from a project management standpoint? We communicated almost exclusively via email. While we were building the site, we were in constant contact over a period of two to three weeks. The interactions became less frequent as time went on. Incite has a team that’s proficient in the various areas we needed to construct an effective marketing website. For example, they have in-house copywriting. What did you find most impressive about them? They were responsive to help me with any changes I wanted to make. When working on a project, I don’t want to send an email about a small change and get a response three days later. Their responses were instantaneous, which was very helpful. They kept the momentum going so that we could get a lot of work done quickly. That’s probably one of the best things about them—they provide instant response and stay on top of any task until it’s completed. This enables everyone to be much more productive. Are there any areas they could improve? I haven’t come across anything that they haven’t done flawlessly. This may change but, at this point, they give me exactly what I’m looking for at an affordable price with instant responsiveness. Do you have any advice for potential customers? On websites I’ve worked with other providers in the past, I had to carry the ball much more than I expected. I became accustomed to having to explain exactly what the homepage and other elements needed to look like. I had basically just hired a web designer to take my ideas, write the code, and make it all happen. This wasn’t the case with Incite. The back-and-forth process was easy compared to what I’d experienced before. It was refreshing—and we made a lot more progress that way. My advice to a potential client would be to let the provider carry the ball. Let them come back to you with their ideas and you might be surprised. You don’t need to think of everything yourself. Overall rating: 5 Quality: 5 Schedule: 5 Cost: 5 Willing to refer: 5 --- #### Branding, Web Dev & Digital Marketing for Yacht Charter Co. **The Project** - Services: Other Digital Marketing - Project size: $10,000 to $49,999 - Project length: Jan. - Apr. 2020 **Project Summary**: Incite Response took over a yacht charter company’s marketing efforts. They led a complete rebrand, rebuilt their website from scratch with robust search functionality, and advised on organic SEO. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Canvas Yacht Charters - Industry: Hospitality & leisure - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 29, 2020 **Feedback Summary**: In the first three months, the client received 32 high-quality inquiries, gained 1,100 followers on Facebook, and grew their Instagram base sixfold. Incite Response balances a heavily data-driven approach with excellent communication skills. Their ability to work alongside the client stands out. ""Incite Response has engulfed themselves in our business as if they were our employees." " **BACKGROUND** Introduce your business and what you do there. I’m the CEO of Canvas Yacht Charters. We charter yachts and boats to customers. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Incite Response Inc.? We had a previous marketing and advertising company that, after a year and a half, wasn’t delivering the results we needed. We decided to find an alternative and chose Incite Response. **SOLUTION** What was the scope of their involvement? We started off with a dozen phone calls talking about our business model, target clientele, area of operation, and more. They then went out and learned our competitors’ models. One thing I really appreciate is that they are data wizards. The amount of data and research Incite Response does behind the scenes has been a game-changer. They understand data, metrics, and how to dance with Google. During the process, we completely rebranded ourselves. We changed our name, our logo, how we function, and how we targeted our customers. We also redid our social media functionalities on Facebook and Instagram. We also put a press release and some articles based on their recommendation to grow our organic SEO. We did a complete website redesign as well. Incite Response dissolved our previous website and recreated it in WordPress based on what we were hoping for it to look like, looking at our competitors and their successes. Incite Respons added high-end pictures and a video on our home page. They also implemented a yacht search feature where clients can search for available yachts by location, type of yacht, the number of passengers, the price, date, and more. This requires huge infrastructure behind the scenes. What is the team composition? I work with David (President) and Laura (Vice President). How did you come to work with Incite Response Inc.? We first looked at local agencies because we like to have a personal relationship with face-to-face meetings. That didn’t work so we searched online. We were looking for data-driven agencies that had experience in the transportation and travel industry as well as great reviews. We looked at Clutch and other rating agencies, and the feedback that Incite Response got was spectacular. Based on our criteria, we picked three companies. There were two rounds of interviews with each candidate, and we settled on Incite Response. Part of it was personality-based: we wanted to see if they understood they were saying. We also wanted to see how much they wanted to work with us; the second interview would let us see how much each candidate researched us and did their due diligence since our first meeting. How much have you invested with them? We've spent between $10,000–$50,000. What is the status of this engagement? We began right around January 2020, and Incite Response finished the website around April the same year. We’re still working together. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? In fewer than three months, we’ve had 32 spot-on inquiries that we’re working with. Incite Response is able to target people looking to do what we provide. We were in trouble as a business before, but Incite Response saved us. Our industry is based on leads and bookings. Over three months, we have had a handful of bookings. We also look at metrics elsewhere, like our Facebook presence. With our previous agency, after one and a half years, we only attained 500 followers. In three months with Incite Response, we reached 1,600. On Instagram, we went from 60 to over 400 followers. How did Incite Response Inc. perform from a project management standpoint? The one thing we value the most from Incite Response is their communication ability. We correspond via email or phone call, and their response is excellent. The three-hour time zone difference had us concerned until we got to know them, their work culture, and their passion. It hasn’t been an issue at all. What did you find most impressive about them? Incite Response has engulfed themselves in our business as if they were our employees. They listen, they care, they give incredible advice, and they’re conscious of our money. The people there are just wonderful. Are there any areas they could improve? Honestly, I can’t think of much there. Our partnership is still in its early stages. I can’t even look David in the eye and tell him he’s charging too much. Their prices are in the middle of the pack, and we’re getting the results we want. --- #### Ongoing Digital Marketing for Mexican Resort **The Project** - Services: Other Digital Marketing - Project size: $10,000 to $49,999 - Project length: Jan. 2018 - Ongoing **Project Summary**: Incite Response Inc. redesigned a website and provides ongoing digital media marketing for a resort in Mexico. They handle social media and SEO. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Owner Operator, Club Akumal Caribe - Industry: Hospitality & leisure - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Aug 12, 2019 **Feedback Summary**: The amount of visibility and new online bookings have increased markedly since the engagement began. Incite Response Inc.'s consistent communication and responsiveness are hallmarks of their work. The love they have for their work shines through in the solid results they deliver. ""Incite Response Inc. is quick to reply and very hands-on with any needs that arise." " **BACKGROUND** Please describe your company and your position there. I’m the owner of a small family-run resort on the Riviera Maya in Mexico. We have 60 rooms, two restaurants, a dive center, spa, and grocery store. We cater to mostly US and Canadian tourists seeking the personal service of an independent hotel. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Incite Response Inc.? We needed a full service digital media company to handle our social media account. Our website also needed a complete redesign. What were your goals for this project? We wanted to increase our visibility on social media in order to drive more business to our website and online booking engine. **SOLUTION** How did you select this vendor? We searched online and came up with a few options. We liked Incite Response Inc. the best because of the services they provide and their personal attention to clients. Describe the scope of their work in detail. Incite Response Inc. rebuilt our website and continues to provide regular maintenance. They also handle SEO. We use their full-service social media marketing services to manage our Facebook, Instagram, and Twitter accounts. What was the team composition? We work directly with David and Lori (co-owners, Incite Response Inc.) for SEO and website maintenance. We also have two people assigned to our monthly social media work. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We’ve seen our visibility on social media multiply exponentially since the engagement began. Our web site has also drawn new business, especially for our weddings. How effective was the workflow between your team and theirs? Incite Response Inc. is quick to reply and very hands-on with any needs that arise. They have a great system for presenting their monthly work plan for our approval. The monthly reports are so easy to understand. The whole team is great. What did you find most impressive about this company? I can tell that love what they are doing and that they care about the work. Incite Response Inc. is always attentive to our needs, and they’ve delivered solid results. Are there any areas for improvement? No, there aren’t any areas for improvement that I can think of. --- #### Digital Marketing for Plumbing Manufacturing Company **The Project** - Services: Other Digital Marketing - Project size: Confidential - Project length: Oct. 2017 - Ongoing **Project Summary**: Incite Response Inc. provides full-service marketing support, handling content and email marketing. They also lead website development, SEO, analytics, and reporting for a plumbing fixture manufacturer. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of Marketing, Pioneer Industries - Industry: Manufacturing - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 3, 2019 **Feedback Summary**: Their reports have received positive feedback from key internal stakeholders. Incite Response Inc. inspires confidence throughout the project by communicating clearly and consistently. Responsiveness and talent for turning constructive feedback into on-time deliverables are hallmarks of their work. "“Incite Response Inc.'s ability to prove the success of our campaigns is immeasurable.” " **BACKGROUND** Introduce your business and what you do there.  I’m director of marketing for a faucet manufacturing company. We serve the multifamily housing industry as well as wholesale distribution. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Incite Response Inc.?  We have a relatively small marketing department. Incite Response Inc. helps us with a lot of our marketing needs. **SOLUTION** What was the scope of their involvement? Incite Response Inc. provides website development and e-commerce support. They run a large portion of our content marketing and our email marketing. They also provide the email automation platform that we use to send our marketing emails. From a website perspective, they offer analytics, reporting, and SEO support as well.  What is the team composition? I primarily interface with four people. Amy (Reputation & Writing, Incite Response Inc.) works on blogs and copy for articles. Lori (VP, Incite Response Inc.) helps with social media strategy and engagement tactics. David (founder & president, Incite Response Inc.) helps us in terms of overall market strategy, lead conversion strategy on our website, and website analytics. Rich (Director Client Services, Incite Response Inc.) is our overall project manager when it comes to website development, email marketing, and software. We occasionally jump on the phone with their developer if we have a complex website issue to discuss. How did you come to work with Incite Response Inc.?  They were referred to us by my brother-in-law. Even though they specialize in the hospitality industry, he thought they’d be a good fit for our company.  What is the status of this engagement?  We’ve been working together for about a year and a half and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  They helped us create a solid email marketing strategy. They also built us beautiful email templates to use. They provide ongoing maintenance for website landing pages and campaigns. As a smaller marketing department, Incite Response Inc. brings to the table a breadth of skill and expertise we can’t replicate. Internally, we think a lot about KPIs and measurability. It can be a challenge to prove that everything we do in marketing is having an impact on our lead generation process. The most important piece they provide is reporting on the performance of each campaign. They do a great job proving to our management that the website, email, and social media work has been a success. Incite Response Inc.'s ability to prove the success of our campaigns is immeasurable.  How did Incite Response Inc. perform from a project management standpoint?  They're excellent from a communications standpoint. They go above and beyond to make sure that communication is clear. They send email recaps after every phone call. They use GoToMeeting to share analytics so that we can see what they’re presenting.  I haven't had any issues with their responsiveness, which is not always the case with other agencies. Incite Response Inc. specializes in hospitality and hotels, and we’re a plumbing manufacturer company. They spend a tremendous amount of time learning about our company in order to offer an intelligent strategy. They certainly deliver when it comes to providing content that's specific to our industry.  What did you find most impressive about them?  I've worked with several other agencies. Communications can get confusing, especially close to a deadline. Timelines can get stretched out. However, Incite Response Inc. is always honest. They reach out and let us know if something is taking longer than expected. They're very easy to communicate with. If they miss something, they own it and then go back and fix it. It feels like we're working with a company that has our best interest at heart.  Are there any areas they could improve?  No. Do you have any advice for potential customers?  The advice to hospitality customers is to have clear objectives and goals that are outlined at the start of the project. It’s very important to know what you want to measure before asking their team to pull analytics. They will be able to set up goal conversions and reporting once they understand what makes sense for your company.  My specific advice to other non-hospitality customers is to have a strong internal person that can convey industry background and terminology. That will help Incite Response Inc. write effectively on your topic and provide a suitable strategy. --- #### Hospitality Marketing for Luxury Golf Course **The Project** - Services: Other Digital Marketing - Project size: Confidential - Project length: July - Jan. 2018 **Project Summary**: Incite Response regained backend admin access to two Facebook business pages that had been dormant for years. After reclaiming both pages, they merged them to create a uniform social media identity. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Digital Communications Manager, Luxury Golf Course - Industry: Hospitality & leisure - Client size: 1,001-5,000 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 26, 2018 **Feedback Summary**: Incite Response rapidly resolved a challenging problem within just one month. Without requiring a long-term contract, they altruistically came onboard for a niche, one-off project. A skilled and trustworthy team, their outstanding work provided a solid foundation for potential future endeavors. "“Incite Response made my job easier and I appreciated their work.” " **BACKGROUND** Introduce your business and what you do there. I'm the digital communications manager for a golf management company. My role involves sales and marketing for all the clubs we manage in our portfolio. I provide support wherever it's needed, from social media, email marketing, and content production to specific tasks like social ads that fall within those categories. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Incite Response? A new client of ours was grappling with a social media challenge that’s common in the golf and private social club space. We hired Incite Response to help us resolve it. As part of our onboarding, we were trying to get their social accounts in order.  **SOLUTION** What was the scope of their involvement? Our client had two Facebook business profile pages. They had both been dormant since 2012 and 2011 respectively. There isn't an easy way to salvage these pages once we acquire them if there's no backend admin access.  Incite Response helped us not only reclaim the accounts but also merge the two pages together. Maintaining a single established business profile was a much better prospect than having to start all over again by creating a third one.  Lori (Vice President, Incite Response) leveraged her professional contacts at Facebook to gain access to both pages. Right now, we're in the process of combining them. We'll hopefully complete this project within the next week or so.  What is the team composition?  I worked with David (President, Incite Response) and Lori (Vice President, Incite Response).  How did you come to work with Incite Response? We have a different mutual client with Incite Response. They initially reached out to align our organizations so we could best cater to their interests. Our initial conversation was to plan our collaboration style. We reached out to them about our other client’s Facebook project after that project. They had successfully solved similar problems with account access before.  What is the status of this engagement? We completed this project during the month of July 2018. We didn't sign a commitment, so I'm not a consistent client of theirs. This one-off opportunity was our first engagement together but might collaborate again at some point. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? This was a positive engagement for our company. Incite Response empowered us to salvage a page that was an essential aspect of our client's business. Their problem-solving skills offered critical aid for a prevalent issue. Initiating our professional relationship manifested in a useful deliverable. Both we and our client thought their contribution was extremely beneficial and important. They facilitated a nice win for us, especially since this account was new to our portfolio. Incite Response made my job easier and I appreciated their work. The team was supportive throughout the whole process. By the goodness of their hearts, they were gracious enough help us with this specific task. I am going to stay in touch with them and maintain a correspondence. If future scenarios arise, we'd like to engage in a partnership in the future. That window is definitely open.  How did Incite Response perform from a project management standpoint? Incite Response was extremely efficient and responsive. Even when there was no news to report, they consistently followed up.  What did you find most impressive about them? Incite Response practices what they preach and fulfills their promises. I've spoken with plenty of companies that claim to provide similar services. Since I haven't worked with many others, I never know what can actually come to fruition.  I presented an issue when we first spoke, and they said they could handle it. Incite Response backed up that claim and then some. This is an important trait for a company like this to have. They not only delivered on their promises but also did so efficiently.  Are there any areas they could improve? No. We didn't work together long enough for it to be fair to mention critiques. In my experience with Incite Response, there was nothing that they needed to improve or change.  Do you have any advice for potential customers? Incite Response has the extensive resources, connections, and experience needed to produce results. I recommend being an open book and listening to their suggestions to maximize their services. Jump in with two feet rather than being reluctant. --- #### Digital Marketing & Branding for Small Boutique Hotel **The Project** - Services: Other Digital Marketing - Project size: Confidential - Project length: Oct. 2015 - Ongoing **Project Summary**: Incite Response built a site on a more modern platform and integrate SEO best practices. They currently create social media content and curate targeted promotions. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Owner, Seal Cove Inn - Industry: Hospitality & leisure - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 20, 2018 **Feedback Summary**: Making content relevant and tailored to higher-value clientele, Incite Response's improvements increase traffic to the site and receive positive feedback from users. With reactive communication and robust social media efforts, they continue to cultivate followers—leading to increased sales. ""They make you feel like you're the biggest fish in the pond, no matter how big your business is." " **BACKGROUND** Introduce your business and what you do there. I'm the owner of a boutique hotel located in the Half Moon Bay Area in California. It’s a small ten-room hotel with two additional high-end bedrooms. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Incite Response? We wanted to reposition the brand to attract a higher-end clientele and to garner exposure for the property. At the time we purchased the property, it didn’t a social media presence or a digital marketing presence, and had an old, outdated website. We were looking for a full-service digital marketing agency to solve that. **SOLUTION** What was the scope of their involvement? Incite Response initially started with the website and brought it up to current standards of the latest Google algorithms/analytics to maximize our SEO. They collaborated with us on the design and built it out on a more modern platform. Their team currently works on all our marketing—99% of it being digital. They create social media content through Facebook, Twitter, and Instagram; advise us on reputation management strategies; curate our reviews responses; and advance our email campaigns. They are currently planning to expand our reach and awareness through targeted promotions and demand-generation activities. What is the team composition? We work primarily with the founder and vice president. How did you come to work with Incite Response? We had tried two or three other digital marketing firms before Incite Response and were getting frustrated with their responsiveness, performance, and analytics. We found Incite Response online, interviewed them for their approach, and found them to be much more suitable for the job. What is the status of this engagement? I started working with them in October 2015 and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We receive a lot more traffic on our website and it’s easier to use. Customers are more likely to book rooms directly on our site than through third-party affiliates who charge a commission—increasing our profitability. Our hotel is better represented by the new content and we receive a lot of positive feedback from customers. Their robust social media campaigns grow our customer's engagement to our content and increase of our number of followers consistently month after month—from 100 to 25,000 on Facebook. Their efforts grow our business’ awareness leads to increases in conversion to sales. Their email campaigns also have high response rates and their reputation management allows us to maintain five-star reviews. How did Incite Response perform from a project management standpoint? We used to have communication problems with other companies but Incite Response is hyper-reactive and will contact us back immediately through e-mail, direct messages, or phone. Their team provides in-depth, easily-consumable monthly reports regarding all the activity and the performance of our campaigns. What did you find most impressive about them? They are very operationally efficient, never miss deadlines, and the quality of their content is extraordinary. Relative to the other firms, their professionalism and collaborative nature sets them apart. They are willing to listen to ideas and don’t just use cookie cutter solutions—tailoring to our unique business needs. They make you feel like you're the biggest fish in the pond, no matter how big your business is. Are there any areas they could improve? I’d like to see their business grow to have a greater co-branding between the marketing team and the client. In terms of their actual performance, I don't have any criticisms. They have a small, but top-notch team Do you have any advice for potential customers? Clearly establish your objectives and your goals ahead of time. Make sure that the project and operational management support not only achieving your goals but also tracks the performance. --- #### Full-Service Internet Marketing for Hospitality Company **The Project** - Services: Other Digital Marketing - Project size: $200,000 to $999,999 - Project length: Jan. 2009 - Ongoing **Project Summary**: Incite Response built a website and continues providing social media and digital marketing services, handling SEO, PPC, and email campaigns.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President, Access Hospitality - Industry: Hospitality & leisure - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 16, 2018 **Feedback Summary**: The website ROI has improved, while the social media presence has tripled. The opportunity to work directly with the owners coupled with their responsiveness and commitment led to a long-term business partnership.  ""They follow through and do a great job."  " **BACKGROUND** Introduce your business and what you do there. I'm the CEO at Access Hospitality, a hotel management company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Incite Response? We needed a company to manage our website marketing and social media. **SOLUTION** What was the scope of their involvement? They've developed a website for us and managed SEO, email, and PPC (Pay Per Click) campaigns. As far as social media goes, they create content and help with marketing strategies for our hotels – they oversee Facebook, Instagram, and Twitter. Our goal is to generate interest in our market and, consequently, increase our revenue.  What is the team composition?  We mostly work with David [Metze, Founder, Incite Response] and Lori [Metze, Principal, Incite Response] How did you come to work with them? I've known David for a long time – we met when we both worked for a different company.  How much have you invested with them? We've spent between $200,000 – $250,000. What is the status of this engagement?  We started working with them in 2009 and the relationship is ongoing.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Our social media presence has more than tripled. Our average ROI [Return On Investment] of website performance is 6:1. Since they're marketing for our hotels, the results vary from project to project. How did they perform from a project management standpoint? We interface about once a week via phone or email and have face-to-face meetings when we're launching a project. They're always available – they answer their phone and return calls immediately. We work directly with the owners, both of whom are a pleasure to work with. What did you find most impressive about them? The fact that we're dealing with the owners of the company is very important to us. They deliver on promises and are very responsive. Are there any areas they could improve? No, they've been great. I'm very happy with their work, which is why I've been working with them for years. There's nothing I would do differently. Do you have any advice for potential customers? They put together a plan and they follow it. --- #### Web Support for Web Design Firm **The Project** - Services: Web Design, Web Development - Project size: Less than $10,000 - Project length: November 2023 **Project Summary**: Incite Response Inc. provided web development support for a web design firm. The team helped the client resolve a visual formatting issue with one of the product pages of a website. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 5.0 - Cost: 3.0 - Willing to Refer: 4.0 **The Reviewer** Owner, Brent Stone Creative - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Dec 20, 2023 **Feedback Summary**: Incite Response Inc. successfully fixed the issue, leaving the client pleased with the engagement. The team was very efficient with their work — in fact, they finished the project within 48 hours. Overall, customers can expect a highly reliable partner with strong problem-solving skills. ""What I found most impressive or unique about their company was their ability to solve a problem with great efficiency."" **BACKGROUND** Please describe your company and position.I am the Owner of Brent Stone CreativeDescribe what your company does in a single sentence.We create web applications with clean design that attract eyeballs and better your brand. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Incite Response Inc. to accomplish?Repair formatting issues for one of our client websites. **SOLUTION** How did you find Incite Response Inc.?already knew them because of family networkWhy did you select Incite Response Inc. over others?My client has used them before.Describe the scope of work in detail. Please include a summary of key deliverables.The scope of the project was repairing a visual formatting issue with individual product pages. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The formatting for the individual product pages display correctly.Describe their project management. Did they deliver items on time? How did they respond to your needs?The service was delivered within a 48-hour time frame. Incite responded to our needs by emailing a reply in 27 minutes.What was your primary form of communication with Incite Response Inc.?Email or Messaging AppWhat did you find most impressive or unique about this company?What I found most impressive or unique about their company was their ability to solve a problem with great efficiency and working through a challenging situation with sheer determination and intestinal fortitude.Are there any areas for improvement or something Incite Response Inc. could have done differently?No, there are no areas for improvement or something Incite Response Inc could have done differently. --- #### Website Design & Dev for Art-Centered Hotel **The Project** - Services: Email Marketing, Web Design, Web Development - Project size: Less than $10,000 - Project length: Jan. - June 2022 **Project Summary**: Incite Response Inc. developed a website for an art-centered hotel. The team set up the WordPress site, provided SEO services, and create a tool to develop the client's mailing list. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** General Manager, The Modernist Hotel - Industry: Hospitality & leisure - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Dec 6, 2023 **Feedback Summary**: Incite Response Inc. delivered a website that offered a seamless and bug-free shopping experience to users. The team delivered tasks on time, and the client and customers commended the website. Overall, the client was pleased with the final results of the engagement. ""Everything was delivered on time and of the highest quality."" **BACKGROUND** Please describe your company and position.I am the General Manager of The Modernist HotelDescribe what your company does in a single sentence.We are a boutique, art-centered hotel, who believesin an unconventional approach to travel. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Incite Response Inc. to accomplish?Build a websiteCreate a tool to develop our mailing list **SOLUTION** How did you find Incite Response Inc.?ReferralWhy did you select Incite Response Inc. over others?High ratingsPricing fit our budgetHow many teammates from Incite Response Inc. were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Service detail for website build: WordPress set-up. Stock photography licensing under subscriptions Incite currently has. Search optimization framework. Google Tag Manager and Analytics set up. Staging site before launch. Copy editing, up to 1 hour. One half-hour scheduled training session for admins after launch. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?For hotels, seamless and bug-free shopping experiences are vital for closing the booking. Guests have marveled at our website since we opened our doors!Describe their project management. Did they deliver items on time? How did they respond to your needs?Everything was delivered on time and of the highest quality. When relaying our needs they found creative solutions for implementing them.What was your primary form of communication with Incite Response Inc.?Virtual MeetingWhat did you find most impressive or unique about this company?That it's a small-business, just like ours is!Are there any areas for improvement or something Response Inc. could have done differently?None. --- #### Web Dev & Cybersecurity Support for Premium Women's Boutique **The Project** - Services: Cybersecurity - Project size: Less than $10,000 - Project length: Dec. 2020 - Jan. 2021 **Project Summary**: After experiencing a breach, a boutique hired Incite Response Inc. for their website and backend support services. The team worked to fix the shop's devices and website, which weren't working after the breach.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Rabecca Onassis Boutique - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Feb 4, 2021 **Feedback Summary**: The computers, devices, emails, and website of the boutique went back online, making them fully operational again. Incite Response Inc. was prompt and responded quickly to service the client. The team's workflow was also described as comfortable and reliable.  ""They were professional and educated." " **BACKGROUND** Please describe your company and your position there. I am the owner and project manager of Rabecca Onassis Boutique. A premium woman’s boutique in the heat of downtown Seattle’s most iconic destination; Pikes Place Market. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Incite Response Inc.? Email correction Web development and assessment Overhaul proposal SEO CPANEL Shopify What were your goals for this project? To be fully operational after a breach. **SOLUTION** How did you select Incite Response Inc.? I found them online. Submitted inquiry. My reply was prompt and my communication clear. Describe the project in detail. Our emails had been compromised to a breach. Nothing on our Computers, devices, and or website would work. Our primary web help could not help fix it. Incite did more than what we could have ever expected. And fast! What was the team composition? To get our business back to full functionality **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We got back online. The site works fast. Emails are coming in and going out better than ever. How effective was the workflow between your team and theirs? Amazing. Super comfortable and reliable. What did you find most impressive about this company? They were professional and educated. Are there any areas for improvement? None --- #### Web Dev for Marketing Firm **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: Dec. 2020 - Ongoing **Project Summary**: Incite Response Inc. provides ongoing website development for a marketing firm. The team was hired to update the client's site to have a modern look and improved functionality. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President, Toons 'n Tips Drip Marketing - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jan 11, 2021 **Feedback Summary**: The site garnered favorable initial comments. Incite Response Inc.'s team is collaborative, highly-skilled, creative, and easy to work with. They continue to pay attention to any concerns that the client has. ""I was totally satisfied and the timeline for the delivered product was impressive." " **BACKGROUND** Please describe your company and your position there. President **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Incite Response Inc., and what were your goals? Desperately needed to update my website. Needed a much more modern look and improved functionally. **SOLUTION** How did you select Incite Response Inc. and what were the deciding factors? Prior business relationship Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Overview, determined objectives, reviewed old website, looked at websites of similar services, Incite presented initial concept, worked together to work on details, several on-line meetings to continue to make it better, final submission and went live. Follow up with working out improvements. How many people from the vendor's team worked with you, and what were their positions? 3 **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Initial comments have been very, very favorable. Describe their project management style, including communication tools and timelines. Extremely collaborative, working back and forth until we achieved a look and functionality that I was happy with. What did you find most impressive or unique about this company? Highly skilled, very creative, and super easy to work with, paying attention to any concerns I had. Are there any areas for improvement or something they could have done differently? Not really, I was totally satisfied and the timeline for the delivered product was impressive. --- ## Portfolio & Awards ### Grow and Nurture Meetings and Group Business CoralTree Hospitality is a fast growing management company with an impressive portfolio of brand and independent hotels and resorts. Their national sales team built a contact database in the hundreds of thousand and needed a way to automate lead generation and nurturing. Using our marketing automation system Invio, Incite Response built a content catalog, workflow and automations to nurture new and existing leads throughout their lifecycle. Sales team managers are now free to work with leads when they become active and engaged, while the Invio system works in the background to inform, score and nurture the entire database. New contacts and leads are fed directly from their sales management system, Ivvy which keeps data flow current and clean. ### Finding Growth for a Yacht Charter Start Up Canvas Yacht Charters began with an idea that a private yacht charter can be both fun and friendly to most budgets. We built an entirely new website with an API to a yacht search engine database so that site visitors can search among the many wonderful alternatives for a vacation on the water. With a small ad budget, Canvas Yacht Charters saw immediate growth and over the years has parlayed their yacht searches and chat feature into a significant email database. Email marketing is fully automated to nurture leads over time until the day they are ready to book their dream vacation. ### Digital Marketing, Caribbean Resort in Mexico Hotel Akumal is a privately owned oceanfront resort near Tulum Mexico with dining, spa and multiple types of accommodations. We built an affordable website for them and integrated it with their booking engine.  The website has served them well over the years and we expect plans to start to renew the site in 2023. ### Growing Retail Sales through Amazon and More Pioneer manufactures plumbing fixtures under the brands, Pioneer, Motegi, Central Brass and Olympia. After completing the integration of their website with their PIM Plytix, our team set out to automate integrations between their various ecommerce sales channels. Expanding their ecommerce reach is becoming easier with centralized data management, API's and high quality content.  ### Modern Website on a Modest Budget for a Startup The Modernist is an art-centric, newly remodeled hotel located in the neighborhood of Long Island City in the Queens borough of New York City. As a family-owned hotel, the website was a personal display of the passion the owners have for their property. As such, it was vital the website design closely follow the family’s direction. They chose one of our pre-made wireframe builds for speed of build and value. Each of our wireframes are custom-designed by our team and require no hands-on programming from our clients. We simply took the photographs, logo and colors the clients gave to us and replaced those in our template. The result was a beautiful, responsive website built quickly and economically. ### Comanche Nation Casinos Comanche Nation Entertainment, overseen by the Comanche Nation, is based in Oklahoma and has four casinos and one hotel – they are a full-service client. We were hired to handle all digital marketing for CNE including building and maintaining five websites – one umbrella site for CNE and one website for each of the casinos. We created a custom design for the umbrella site and a matching custom design for the other four sites. The copy was written from scratch by our degree-holding writing team in close conjunction with our SEO team according to their plan. We also manage over a hundred top-level domains (TLDs) as part of our strategy. Responsive emails designed, programmed and sent by our team encourage Comanche Club members to visit regularly and share the joy of membership with their friends and family. We created and manage six Facebook pages as the average CNE customer prefers Facebook to all other social media sites. We also manage Twitter and Google Plus for each casino and the casino/hotel. Our social media approach is micro-targeted to the perfect customer and customer service is a vital part of the social communities we have built for the company. We handle all reputation management by gathering reviews, crafting responses, and posting the responses on behalf of the casinos and hotel with management input. We create print collateral as requested and have a complex PPC campaign in place to reach traffic goals. We closely monitor competitors as part of our services. We edit all video desired for various platforms and uses. ### The SIX Show | Branson, MO SIX®, a contemporary vocal band who performs in Branson, Missouri and world-wide, hired us to fix a beautiful, but less-than-functional website that was built by another company and to build a second website for the purpose of increasing bookings. We worked on both SEO and user experience to bring the website up to where it needed to be to expertly guide a site visitor to booking a ticket. We built a secondary website to act as an advanced Electronic Press Kit to increase bookings outside of Branson – this site features full-length songs, videos, a photo gallery, awards and more. When we took over their social media sites, they already had impressive numbers, but within two months, we quadrupled their engagement to a current 34,000 people each month. We answer their reviews on review sites and edited numerous videos for various purposes, began an ongoing sweepstakes and manage TripAdvisor emails for them. ### Industry Recognitions - Best Web Developers Bellevue ## Key Clients - CoralTree Hospitality | Operator of multiple upscale and luxury resorts across the United States ## Packages ## Locations (2) ### Bellevue, WA (Headquarters) - 14205 SE 36th St - Bellevue, WA 98006 - United States - 2 - 5 employees - Phone: 720-493-1020 ### Greenwood Village, CO - 5655 South Yosemite Street - Greenwood Village, CO 80111 - United States - 2 - 5 employees - Phone: 3035202128 ## Contact Incite Response Inc. [Send a message](https://clutch.co/profile/incite-response-0-0) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/incite-response-inc-) - [Facebook](https://www.facebook.com/inciteresponse/)