With 2,500+ consultants across the US, Canada, Latin America, and India, Improving puts experienced technologists in your market, not just on your project. Our teams understand the regulatory landscape, industry norms, and technical expectations of the markets you serve. Over two decades, we've worked with American Airlines, Intuit, McKesson, Berkshire Hathaway, Mastercard, and hundreds more, helping them ship faster, modernize at scale, and outperform in competitive markets.
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Development: custom software, AI, cloud, DevOps, and application modernization
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Outsourcing: dedicated teams and staff augmentation across the US, Canada, Latin America, and India
Our motto, ‘Trust Changes Everything,’ is built into how we staff projects, communicate progress, and measure success. We partner with the world's leading AI and cloud platforms, including Microsoft, AWS, Google Cloud, Databricks, and Snowflake, so our clients always have access to the right technology, not just the technology we know.
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Staff Augmentation for Pool Service Management Software Co
IT Staff Augmentation
Confidential
Mar. 2025 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They've helped us move faster with feature development across the whole platform."
Jun 2, 2026
CTO, Skimmer
Evan Fort
Verified
Other industries
Austin, Texas
51-200 Employees
Online Review
Verified
Improving provides staff augmentation for a pool service management software company. The team is responsible for adding QA engineers and developers across the client's development teams.
Improving's staff has increased the depth of coverage for automated QA and helped the client move faster with feature development across the whole platform. Moreover, the team has helped the client achieve 50% increase in delivery across the team and is adding automated QA tests 200% faster.
BACKGROUND
Introduce your business and what you do there.
I’m the CTO of Skier. We provide pool service management software that streamlines scheduling, billing, reporting, and route optimization for pool businesses, enabling digital operations, real-time technician tracking, and much more.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Improving?
We needed staff augmentation via nearshore contractors.
SOLUTION
What was the scope of their involvement?
We have added QA engineers and developers across our dev teams that are sourced from Improving. They have worked on many projects like Stripe payment integration, field services operations, and automating QA. The team is involved in all parts of the software.
What is the team composition?
We work with 6–10 teammates from Improving.
How did you come to work with Improving?
Someone referred Improving to me. I chose them over other options because they were close to my geographic location, their pricing fit our budget, and their company values aligned with ours.
What is the status of this engagement?
We started working with them in March 2025, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Improving has increased the depth of coverage for automated QA — not only full coverage of code paths but also deeper coverage covering more branches and more negative cases using AI tools. Additionally, they’ve helped us move faster with feature development across the whole platform. We track progress against the roadmap for development and have seen a 50% increase in delivery across the team. We’re also adding automated QA tests 200% faster.
How did Improving perform from a project management standpoint?
We haven’t outsourced specific projects, but Improving has always been timely in our communications. We mainly communicate via virtual meetings, emails, and messaging apps.
What did you find most impressive about them?
Improving has a very wide scope. They offer AI training, staff augmentation, and project work in the US and Latin America. It’s nice to have a vendor that can do it all.
Are there any areas they could improve?
No, there aren’t any.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-1 of
1 Reviews
Locations (15)
5445 Legacy Dr., Suite 100Plano, TX,
United States75024
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