ImproveIT Solutions

BACKGROUND

Please describe your company and position.

I am the CEO and owner of intencio s.r.o.

Describe what your company does in a single sentence.

web and e-commerce SaaS solution provider and consultant services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ImproveIT Solutions to accomplish?

• Create new designs for our customers
• Implement changes to existing projects
• improve UX experience

SOLUTION

How did you find ImproveIT Solutions?

• Online Search
• Referral

Why did you select ImproveIT Solutions over others?

• Close to my geographic location
• Great culture fit
• Good value for cost

How many teammates from ImproveIT Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

In order to bring new functions and innovations to our clients, we are continuously searching for external support and partnership opportunities. Here we were very impressed with the wide range of experts including a team of web designers that we then decided to get in contact with. This team has brought and is continuing to bring a unique and creative approach to our current projects while also helping us explore more possibilities of how to further develop and innovate our startup.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• quality designs done in figma according to our specifications
• variations of design for diffrent usecases
• optimalization based on our front end team comments

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team's project manager is able to respond to our feedback very quickly, creating a fast and responsive workflow. Thanks to this we've been able to significantly speed up the development of number of our projects on a very reasonable budget. It also encouraged us to think of new ways to bring other experts and creatives to expand and innovate our business.

What was your primary form of communication with ImproveIT Solutions?

Email or Messaging App

What did you find most impressive or unique about this company?

• a wide range of team skills
• quality an seniority of assigned team members
• quick response from PM 

Are there any areas for improvement or something ImproveIT Solutions could have done differently?

at this point I am fully satisfied with the work done and the process itself

BACKGROUND

Please describe your company and position.

I am the CEO of Anitech Solutions

Describe what your company does in a single sentence.

We provide IT products and services, primarily to the Education and Financial Services sectors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ImproveIT Solutions to accomplish?

• Assist with Contingent Workforce
• Provide Rock-Star level resources
• Supplement our already-extensive capabilities

SOLUTION

How did you find ImproveIT Solutions?

LinkedIn

Why did you select ImproveIT Solutions over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from ImproveIT Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We are building a next-generation eLearning platform which caters to both corporate and academic institutions; this platform follows a SaaS model, and has to support particularly high volumes of users.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

In this project, ImproveIT were providing us with additional resources; the key measurable outcomes in this capacity related to the quality of the individuals put forward, their suitability for the role, Improve's understanding of our needs and then finally the cross-collaboration between our two companies to ensure our project was delivered successfully.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

As this project related to staff augmentation, requirements for any PM work were light, however, from an account management perspective, ImproveIT have been excellent - in particular, our account lead, Oleg, who, when first engaged, immediately understood the requirements and within days was providing us with valid options. 
It was not long before Oleg had helped us find suitable candidates. Since then we have found Oleg and his team to be extremely professional, patient, and most importantly, highly skilled at what he and they do.

What was your primary form of communication with ImproveIT Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

As noted in my prior answer, what has most impressed has been the quality of the candidates provided - which is not only a function of the account lead, Oleg, fully understanding our needs, but also a function of the organisation's ability to source suitable and top talent in a short space of time.

Are there any areas for improvement or something ImproveIT Solutions could have done differently?

I do not believe so. ImproveIT Solutions has delivered everything we have requested.

BACKGROUND

Please describe your company and position.

I am the CEO of LLC, SOFTUUP

Describe what your company does in a single sentence.

B2B WEB & MOBILE APP DEVELOPMENT COMPANY We cover all software development stages – analysis, architecture, design, development, testing, deployment and ongoing support. The mission of our web & mobile app development company is to create competitive advantages in the form of IT tools for business automation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ImproveIT Solutions to accomplish?

• They cover all of the most important things I’m looking for in a provider

SOLUTION

How did you find ImproveIT Solutions?

Referral

Why did you select ImproveIT Solutions over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from ImproveIT Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Frontend (Vue.js): Responsive and user-friendly web interface. Customized UI components and templates. Integration of third-party libraries and frameworks. Implementation of dynamic and interactive features using Vue.js. Efficient handling of data binding and state management. Cross-browser compatibility and responsive design. Unit testing for frontend components. 

Backend (Node.js): Design and development of RESTful APIs for communication between frontend and backend. Implementation of server-side logic and business rules. Integration with databases and external services. Authentication and authorization mechanisms. Error handling and logging. Scalability and performance optimization. Unit testing for backend components. 

Overall Deliverables: Deployment-ready software application. Documentation including system architecture, API documentation, and user guides. Source code with proper version control. Quality assurance and testing, including functional and integration testing. Bug fixing and maintenance support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes for the corporate website project with the Vue.js, Node.js, and MongoDB stack: 

• Successful implementation of required website features and functionalities. 
• Positive user feedback on website user experience (UX). 
• Efficient website performance and fast page load times. 
• Responsive design that works well across devices. 
• Easy content management for administrators. 
• Seamless integration with MongoDB for data storage and retrieval. 
• Robust security measures and successful security audits. 
• Reflecting the Web3 company's branding and visual design. 
• Completed project within the agreed timeline and budget.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They worked the hours necessary to exceed expectations, taking the initiative on the project. I see them as a long-term partner. Because of their attitude and high-quality work, I’ve recommended them to others in my network. We’re working within an ongoing sprint methodology, and communication is strong.

What was your primary form of communication with ImproveIT Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The depth of knowledge they have prevented any serious technical challenges. They’ve made the project very easy, despite our demands. We’re solving sophisticated problems, and they’ve always made my visions into reality. They give me confidence in the product.

Are there any areas for improvement or something ImproveIT Solutions could have done differently?

No, they’re a great team. They just need to maintain quality as they continue to grow over time.

BACKGROUND

Please describe your company and position.

I am the Product Manager of United Software

Describe what your company does in a single sentence.

A company with a team of 200+ engineers. Our company follows a BOT (Build, Operate, Transfer) model and specializes in building and operating teams for international businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ImproveIT Solutions to accomplish?

• We hired ImproveIt Solutions for a project - custom CRM system, specifically for the WordPress and PHP development. We needed some extra capacity added to the current team.

SOLUTION

How did you find ImproveIT Solutions?

Referral

Why did you select ImproveIT Solutions over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from ImproveIT Solutions were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The engineer has successfully implemented various enhancements in the complicated logic of the custom CRM system with multiple user roles. He also was involved in direct communication with the foreign client and his team to cover business needs and satisfy the client’s expectations. 

Additionally, the team has made integrations with other systems to make the project more useful. The engineer has provided high professional skills and the ability to solve all assigned tasks. Technologies: WordPress PHP

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have been collaborating with ImproveIt Solutions almost for 1 year so far, and both we and our client are highly satisfied with provided services.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management from ImproveIT Solutions' side is on the highest level. We always keep in touch, and for me, personally, it's just a pleasure to cooperate with them.

What was your primary form of communication with ImproveIT Solutions?

Email or Messaging App

What did you find most impressive or unique about this company?

Their engineers’ talent, responsiveness, competitive rates, and the management’s communication have left us thoroughly impressed.

Are there any areas for improvement or something ImproveIT Solutions could have done differently?

We have no areas for improvement or suggestions for ImproveIt Solutions, as we are delighted with their services.

BACKGROUND

Introduce your business and what you do there.

I'm an executive at a startup that offers a signing authority platform for organizations to take ownership of their signing authority management practices. This platform helps them securely manage, maintain, update and share their authorized signatures with external partners like banks, accountants, and other organizations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ImproveIT Solutions?

When I worked in banking, I realized my clients had many issues managing their company’s signing authority. The company’s information was frequently outdated, and I couldn’t address this problem working in a bank. 

Until now, this has been a manual process that involves sending physical letters and other practices that are no longer secure. I wanted to create a platform that provided companies with a safe, accountable, and auditable process. I needed help to develop this product since I don’t have a tech background.

SOLUTION

What was the scope of their involvement?

I initially contacted ImproveIT Solutions to help me develop my product’s MVP. I had previously designed some sketches, which they used for the UI design. I also had my user personas already mapped out.

When we started working together, ImproveIT Solutions suggested adding an admin dashboard to the platform since I had only considered the end user’s interface. ImproveIT Solutions has designed the UX of this admin dashboard, which gives me the ability to check my client’s onboarding process and manage and maintain their accounts. 

ImproveIT Solutions works in sprints that usually last 2–4 weeks. We target the results for each sprint, and they do a demo at the end. ImproveIT Solutions has used Node.js for the backend development, and the frontend is hosted in Vercel and uses GitHub and AWS. They’ve given me access to all of these platforms. 

The platform ImproveIT Solutions has developed allows companies to log in and view the existing authorized individuals to sign on behalf of their organization. Users can maintain the information of those individuals securely and change it whenever they need to. The platform generates letters and directions for the users to follow and runs them through the process of updating their company’s signing authority. Moreover, the platform sends the company’s information to the corresponding financial institutions. 

At the moment, ImproveIT Solutions is working on some adjustments to the MVP they’ve developed. However, I’ve taken this version to market and talked to beta testers, and we’re waiting to start the next phase of the project.

What is the team composition?

I work primarily with ImproveIT Solutions’ project manager. I’ve also worked with four other teammates, including a designer, two front- and backend developers, and a QA specialist who got involved in the project’s later stage. 

How did you come to work with ImproveIT Solutions?

I originally was looking for a CTO but couldn’t find the right partner, so I decided to outsource the product’s development.

Initially, I interviewed several companies across Eastern Europe. I started working with a Polish company, but after the Russian Invasion of Ukraine started, their and other Polish companies’ prices were affected, so their quote for the MVP was outside of my budget. 

After this, I interviewed 6–7 more companies and chose ImproveIT Solutions because of their team size. The engineers I talked to seemed interested and engaged in the project, and their prices were economical compared to other vendors I interviewed. 

How much have you invested with them?

I’ve invested $57,000 CAD (approximately $42,600 USD) with ImproveIT Solutions.

What is the status of this engagement?

We started working together in 2022, and our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

ImproveIT Solutions has developed a functional MVP ready for beta testers to utilize. This MVP looks good, has no bugs, and is user-friendly. ImproveIT Solutions has fulfilled the CTO role that I was missing. They've been my development partner and worked with me with a consultancy approach; they've helped me understand what is executable within my budget and what's best to leave for future iterations. 

Moreover, ImproveIT Solutions has done a great job of understanding my project, which is complex. The platform's system and workflow need to match the real-world process that goes into managing an organization's signing authority. This makes the platform's system more complicated from a developer's perspective, but they now understand its reasoning. 

How did ImproveIT Solutions perform from a project management standpoint?

ImproveIT Solutions has met deadlines and has been considerate of my budget and time. Our original timeframe has been extended because we decided to add more features to the MVP. 

I like ImproveIT Solutions' collaborative approach. The project manager helps me understand the process and deliverables. We frequently communicate through WhatsApp and Skype, and they've been understanding and responsive.

We have a big time difference, and ImproveIT Solutions' staff has worked late sometimes to facilitate meetings with me. They understand my concerns for business continuity, and regardless of their connectivity status, they always have the project work done to date, saved, and accessible for me.

What did you find most impressive about them?

I'm most impressed with ImproveIT Solutions' sense of ownership and pride in their work. They genuinely want my product to do well and have supported my vision. 

Another thing that has stood out about ImproveIT Solutions is their competitive prices. They're concerned about my budget and look for ways to save money. 

Are there any areas they could improve?

I can't think of anything for ImproveIT Solutions to improve; this is the first time I've worked with a development team and had a good experience. 

Do you have any advice for potential customers?

I recommend you make sure the development team understands your project and business goals from the start. This will save you time and create a smooth experience. ImproveIT Solutions has done a great job of understanding my business process.

BACKGROUND

Introduce your business and what you do there.

I’m currently the CTO of a CRM software provider.  

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ImproveIT Solutions?

We needed additional development resources. 

SOLUTION

What was the scope of their involvement?

ImproveIT provides custom software development services for us as they work together with our internal team. We use React on the frontend and Node.js on the backend. We need full stack developers on our team, so we’ve requested that from them, too. They comply with what we’re searching for, and we vet the candidates they send to us. 

What is the team composition?

We work with one developer from their team. In the coming months, we expect to work with more resources from them. 

How did you come to work with ImproveIT Solutions?

ImproveIT messaged us. We got in touch with them, and we clicked — they were truly supportive of how we wanted to structure our collaboration and whenever we needed to change anything. As a result, we engaged them. 

How much have you invested with them?

We’ve invested around $25,000.

What is the status of this engagement?

Our collaboration started in February 2022, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We have no clear metrics to measure since they augment our team and work with us on our sprints. All tasks are done on their side; they’ve always delivered on time, and their code quality is good. Overall, they’re perfectly fine for our team.

How did ImproveIT Solutions perform from a project management standpoint?

ImproveIT’s communication has been great. The team is responsive, and the developer they’ve assigned to us is always available. Their business development manager works closely with us. To communicate, we use Slack and Zoom. For project management, we use Jira and Confluence.  

What did you find most impressive about them?

They’re highly supportive; ImproveIT always finds solutions for us. So far, the engagement has always worked out, and we’re happy with the results their developer brings. 

Are there any areas they could improve?

No, there aren’t any. We don’t have any real concerns with them, so we’ll continue the collaboration as it is. We’ll also try to expand in the future. 

BACKGROUND

Please describe your company and your position there.

I am a Managing Partner of a company named Smplfy that provides software development services

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ImproveIT Solutions?

We needed to strengthen the team with several front-end developers for the project

SOLUTION

How did you select this agency and what were the deciding factors?

We chose from a number of companies that at that time had available developers of a high level of skill at an acceptable cost. The candidate from ImproveIT showed a strong level of preparation and good soft skills, and the manager helped us a lot in the administration of the process, such as organizing interviews or preparing contracts

Describe the project in detail and walk through the stages of the project.

One of our projects, the development of an ERP system for a textile business, was supposed to start in 2 weeks, and we still lacked several React developers. In this short period of time, with ImproveIT help, we were able to select several candidates, conduct technical interviews with them and select those who best fit the requirements of the project.

Describe the recruitment process in detail.

We have provided requirements for candidates. received 5 or 6 CVs from ImproveIT, of which 3 candidates were shortlisted. All of them were given a technical interview with the help of our Tech lead, after which we chose reinforcements for the project`s team

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

With their help, we were able to get strong developers in less than 2 weeks, which allowed us to start the project on time.

How effective was the workflow between your team and theirs?

The communication process is excellent. They are always in touch at the right time. Feedback was provided quickly and very constructively.

What did you find most impressive or unique about this company?

The skill level of the developers they offered was really high.

Are there any areas for improvement or something they could have done differently?

I haven`t seen such points yet

BACKGROUND

Please describe your company and your position there.

I'm the owner of  SaaS company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ImproveIT Solutions, and what were your goals?

We needed help with adding new tools to our dashboard app in a short time.

SOLUTION

How did you select ImproveIT Solutions and what were the deciding factors?

They cold-outreached us on LinkedIn.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

My frontend dev lead had a kickoff session with Pavel to describe our dashboard app's structure and style. We documented the new tools in our internal wiki and had just rough scribbles about the UI. Further, we had the backend APIs in place.

How many people from the vendor's team worked with you, and what were their positions?

He was working with me, as I am responsible for the backend. And with my frontend dev lead.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

He added three more tools to our dashboard.

Describe their project management style, including communication tools and timelines.

We tracked the tasks in Trello and communicated all days in our Slack workspace.

What did you find most impressive or unique about this company?

From time to time, Pavel ran Zoom calls with my frontend lead dev.

Are there any areas for improvement or something they could have done differently?

We worked in a very agile style. So any bugs were fixed very fast, and we checked the progress very often to see that we are on the same track.

BACKGROUND

Please describe your company and your position there.

I'm CEO @LALALAB, we are a mobile application helping people print their pictures directly from their smartphone and delivered straight to their door. We are the n°1 player in Europe.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ImproveIT Solutions?

We needed a PHP expert to help us with our legacy API and continue to maintain the old stack whilst developing a new one.

What were your goals for this project?

The ability to have an external "expert" with a lot of agility and knowledge of our system.

SOLUTION

How did you select this vendor?

Improve IT was recommended by our sister company Photoweb

Describe the project in detail.

Continue to add new code in the legacy API without breaking anything. Start documenting things about the old legacy system.

What was the team composition?

Internally we have a team of a CTO + 3 backend developers + 1 Dev Ops + 4 mobile developers. Anatoliy/Improve IT acted almost as a full resource for our team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I don't know whether we were lucky or not but Anatoliy is a true PHP expert, and someone who is very organised and detailed oriented. Therefore he needed the minimum supervision in order to get things done. And he did it extremely well.

How effective was the workflow between your team and theirs?

Extremely fluid: we use Slack and Asana to manage our ticketing and projects.

What did you find most impressive about this company?

The quality of the developers is very high. They jump right into a project and become operational extremely quickly provided an added value extremely fast.

Are there any areas for improvement?

Actually we are extremely satisfied about everything, and the things we could have done differently are more on our side as to how we managed/briefed/interacted with Improve IT. We could have been more efficient in organization of his workload.