# Impact Group | IT Consulting, IT Support and Managed IT Services Impact Group | IT Consulting, IT Support and Managed IT Services Reviews (3), Pricing, Services & Verified Ratings - 4.8 out of 5 average review rating - 1 connections joined Impact Group | IT Consulting, IT Support and Managed IT Services's Network [Visit Website](http://www.impactgroupmn.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) [Get a Custom Proposal](https://clutch.co/profile/impact-group-it-consulting-it-support-managed-it-services) **We Make 'IT' Work!** **Impact Group** is a trusted provider of end-to-end Technology Services and IT Consulting solutions, helping businesses nationwide achieve their goals through technology. With more than 30 years of experience rooted in Minnesota’s Twin Cities, we combine deep local insight with the reach and expertise to serve clients across the United States. We proudly partner with organizations throughout the Upper Midwest—including Minnesota and Wisconsin—as well as in key regions such as Florida, Georgia, Texas, and Maryland. Our expert team delivers fast, flexible, and customized IT solutions designed to align with each client’s unique business objectives. Our comprehensive services include cloud computing, secure data storage, cybersecurity, managed IT services, and digital transformation. Whether you’re optimizing existing infrastructure or scaling for growth, Impact Group provides the expertise to keep your business moving forward. As a full-service IT consulting firm, we specialize in solving complex challenges and delivering measurable results. From proactive managed IT and responsive service desk support to strategic IT consulting and advanced security solutions, we help organizations increase productivity, strengthen security, and accelerate growth. ## Company Information - Minimum project size: $1,000+ - Hourly rate: $150 - $199 - Number of employees: 50 - 249 - 2 Locations: - Plymouth, MN (Headquarters) - Oakdale, MN - Founded in 1991 - 1 languages: English - 1 timezones: Central Standard Time (CST) ## Services, Focus Areas, Industries, and Clients ### Service Lines - 40% IT Managed Services - 20% Cybersecurity - 15% IT Strategy Consulting - 10% Cloud Consulting & SI - 10% Compliance Consulting - 5% IT Staff Augmentation ### Focus Areas - Cybersecurity focus: - 100% Breach Detection & Incident Response - AWS Consulting Services: - 50% AWS Migrations - 30% AWS Managed Cloud - 20% AWS Security - Cloud Computing Focus: - 50% Azure Cloud Consulting & Implementation - 50% Google Cloud - Azure Consulting Services: - 35% Azure Management & Governance - 30% Azure Migrations - 25% Azure Security - 10% Azure IoT - Compliance Consulting: - 35% CMMC Compliance Consulting - 35% HIPAA Compliance Consulting - 10% CCPA Compliance Consulting - 10% Contract Compliance Consulting - 10% FISMA Compliance Consulting - IT Managed Services Focus: - 30% Help desk - 20% Hardware - 20% Network - 10% Disaster Recovery - 10% Managed Software Application & Solutions - 10% Security - Cybersecurity Technologies: - 15% Auth0 - 15% ForgeRock - 15% JumpCloud - 15% Okta - 15% OneLogin - 15% SecureAuth - 10% LogMeIn - Digital and IT Strategy Consulting Focus: - 15% Digital Transformation - 15% Mobility Strategy - 10% Data Privacy Consulting - 10% IT Assessment - 10% IT Consolidation - 10% IT Governance - 10% IT Operations Management Consulting - 10% IT Service Management Consulting - 10% Virtual CIO Services ### Industries - 10% Legal - 5% Education - 5% Business services - 5% Retail - 10% Dental - 10% Manufacturing - 10% Government - 20% Non-profit - 25% Medical ### Clients - 80% Small Business (<$10M) - 10% Midmarket ($10M - $1B) - 10% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.8 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Impact Group offers competitive pricing, with client investments around $10,000 to $11,000 for various IT services. Clients highlight value for cost, noting savings compared to alternative providers. Their flexibility and ability to scale with small businesses are frequently praised. **Most Common Project Size**: Less than $10,000 based on 3 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - IT Managed Services: Less than $10,000 based on 2 reviews - Cybersecurity: $10,000 to $49,000 based on 1 review - IT Staff Augmentation: Less than $10,000 based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Impact Group | IT Consulting, IT Support and Managed IT Services Review Insights Overall Review Rating: 4.8 - Quality: 4.8 - Schedule: 4.5 - Cost: 4.8 - Willing to Refer: 5.0 ### Top Mentions - Easy to work with (1 mentions) - Efficient (1 mentions) - Knowledgeable (1 mentions) - Professional (1 mentions) - Reasonable pricing (1 mentions) ### Review Highlights **Impressive Industry Knowledge** Clients view Impact Group as knowledgeable and professional, particularly in IT and cybersecurity, ensuring that they meet specific industry requirements without overselling unnecessary products. **Strong Project Management** Clients commend Impact Group for their strong project management skills, utilizing efficient technologies and portals that enhance collaboration and project tracking, impressing clients with their organizational capabilities. **Cost-Effective Solutions** Clients from different industries appreciate Impact Group’s ability to deliver cost-effective solutions, resulting in significant savings. One client reported saving $7,000, highlighting the financial benefits of their services. **Customized IT Services** Impact Group offers tailored IT services that are right-sized for different business needs. Clients appreciate their ability to customize solutions, whether through remote or on-site services, to fit company size and requirements. **Clear and Efficient Communication** Impact Group is praised for clear communication and efficient project management. Clients note they are readily available and deliver on time, which contributes to a smooth collaboration process. **Potential Team Structure Clarity** One area for improvement is providing clearer insights into their team structure, helping clients know exactly whom to contact for specific issues or inquiries, enhancing service clarity. **Opportunity for Service Expansion** A client suggested Impact Group could benefit from promoting additional services they offer. This could potentially provide more comprehensive solutions to clients who may not be aware of all available services. **Seamless Workflow** Impact Group ensures a seamless workflow with minimal client involvement needed once a project begins. Clients appreciate their ability to handle projects independently and efficiently after initial meetings. ### Impact Group | IT Consulting, IT Support and Managed IT Services Reviews #### Info Security Risk Assessment for Printing & Mailing Company (Featured Review) **The Project** - Services: IT Managed Services - Project size: Less than $10,000 - Project length: July 2019 - July 2020 **Project Summary**: Impact Group provided a risk assessment for a commercial printing and mailing company. The assessment includes a questionnaire, a physical security check, and in-depth reporting. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Chief Information Security Officer, The John Roberts Company - Industry: Manufacturing - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 4, 2020 **Feedback Summary**: Impact Group’s work meets the mark every time. Their reporting is detailed and provides great risk assessment insights. Customers can expect a personable team that doesn’t try to upsell their clients on needless solutions. "“They’re professional, easy-going, and knowledgeable with IT.” " **BACKGROUND** Introduce your business and what you do there. I’m the chief information security officer at a commercial printing and mailing company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Impact Group? We needed a risk assessment to fulfill one of our requirements. **SOLUTION** What was the scope of their involvement? As part of the assessment, they reviewed our policies and procedures. Part of the process is online with a basic questionnaire. Then, they checked our physical security. Finally, they gave us a report with a single score of how we stand in terms of security compared to other companies. They also gave us an action plan on areas that may need attention based on the scoring. We’ve done two risk assessments since then.   What is the team composition? We worked with three people from their team, including a salesperson, a facilitator, and a network technician. How did you come to work with Impact Group? We asked around and looked online. We wanted a local company that we could have face-to-face contact with. They gave us a proposal that worked for a company of our size. How much have you invested with them? We’ve spent about $10,000 so far. What is the status of this engagement? Our first assessment spanned July 2019–August 2019. We started another in April 2020 and wrapped up in July 2020. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Their action plan is very well designed and checks a lot of boxes for risk assessment. It’s very useful when auditors ask how we’re addressing risks. How did Impact Group perform from a project management standpoint? They use technologies that allow them to be efficient. Their project management portal has come a long way since the last time we used it. I was very impressed. What did you find most impressive about them? They were very easy to work with. They’re professional, easy-going, and knowledgeable about IT. The whole team understood our needs and didn’t try to sell us a product we didn’t need. Are there any areas they could improve? They could be more aggressive in selling some of their other services. They might have other solutions that we might be interested but they haven’t brought them up. It could be a benefit to their organization. Do you have any advice for potential customers? Be honest about where you are in the process. Be comfortable with an automated portal process. It makes it a lot easier for everyone. --- #### Managed IT Services & Cybersecurity for Financial Company **The Project** - Services: Cybersecurity, IT Managed Services - Project size: $10,000 to $49,999 - Project length: Mar. 2024 - Ongoing **Project Summary**: A financial services company has hired Impact Group to revamp their office’s technology processes and procedures. The team provides the client with managed IT services and cybersecurity. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner & CEO, Financial Services Company - Industry: Financial services - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 28, 2024 **Feedback Summary**: Thanks to Impact Group’s work, the client has saved $7,000 over the same time frame they’ve been working with the team. Their communication is clear, and they’re always ready to help. They deliver on time, and the quality of their work is such that the client hasn't opened any support tickets. "“Impact Group has done such a good job setting everything up.”" **BACKGROUND** Introduce your business and what you do there.I’m the owner and CEO of Quinonia Financial Services. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Impact Group?We needed help revamping our office’s technology processes and procedures. We also needed help with our technology needs. **SOLUTION** What was the scope of their involvement?Impact Group has stepped in as our CIO. They’ve helped us with managed IT services and cybersecurity. We’ve had an introductory call and an interview process. We’ve let them know what we need and the problems we’re having. They’ve come up with a proposal. Once we’ve pulled the trigger and said go, we’ve gone through a series of orientation calls.We’ve broken the project into 3–4 different stages, and we’ve tackled one stage at a time. There’s a team of individuals, and each team member has a different stage of the project. There’s a group call with the entire team, and as each team member’s responsibility comes on, they take over the lead and take us through what we need to do. This includes changing our email provider, adopting a new cybersecurity policy, and creating a new network for our office.They offer both remote and on-site services. For our needs, they have only been remote for the time being. If we need them on-site, we can call them out, but they can do most of what they need remotely.What is the team composition?We work with three individuals plus the company owner. Ryan has helped us navigate through the whole process. Joe has also helped us along as we’ve been onboarded. Cory has done a lot of hands-on work to help us get our machines and computers up and running.How did you come to work with Impact Group?I found them through a referral. I looked everywhere for a company that could bolt onto our company and serve us in the way we needed. Since we’re a small business, we either had IT providers that were one-man shops and couldn’t perform as we needed them to, or the IT services were too big for what we needed. Impact Group was able to come on, and they had a good support team. They were able to right-size their offering to what we needed and grow with us as we grew, which was a big appealing factor for why we chose them.How much have you invested with them?We’ve spent about $11,000.What is the status of this engagement?We started working together in March 2024, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Impact Group has helped us save money because they have the solutions we need. We would have spent closer to $18,000 over the same time frame if we hadn’t adopted them, so we’ve saved $7,000. Their work has exceeded my expectations.How did Impact Group perform from a project management standpoint?Their communication has been very clear. They tell us what they’re going to do, and they do it. They’re on standby whenever we need them. Any slowdown in the process is our fault for not responding on time. Whenever we’re ready to move, they’re ready and waiting. They deliver the work on time.They have ticket management, but we haven’t had any tickets to manage because they’ve done such a good job. Are there any employees from the service provider's team that you would like to give a shout-out to in this review?I’d like to give a shout-out to Ryan. He’s really helped us out with navigating through the whole process.What did you find most impressive about them?We don’t have many issues that need resolving because Impact Group has done such a good job setting everything up to begin with.Are there any areas they could improve?We’ve talked about knowing who to call for what reason. Getting a better picture of the team structure would be an opportunity for improvement.Do you have any advice for potential customers?Don’t drag your feet. If you need an IT group to grow with you, they’re the best solution I’ve found by far. I’ve been through three different IT groups that said they would do something, and they turned out to be more smoke and mirrors than actual help. --- #### Info Security Risk Assessment for Printing & Mailing Company **The Project** - Services: IT Managed Services - Project size: Less than $10,000 - Project length: July 2019 - July 2020 **Project Summary**: Impact Group provided a risk assessment for a commercial printing and mailing company. The assessment includes a questionnaire, a physical security check, and in-depth reporting. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Chief Information Security Officer, The John Roberts Company - Industry: Manufacturing - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 4, 2020 **Feedback Summary**: Impact Group’s work meets the mark every time. Their reporting is detailed and provides great risk assessment insights. Customers can expect a personable team that doesn’t try to upsell their clients on needless solutions. "“They’re professional, easy-going, and knowledgeable with IT.” " **BACKGROUND** Introduce your business and what you do there. I’m the chief information security officer at a commercial printing and mailing company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Impact Group? We needed a risk assessment to fulfill one of our requirements. **SOLUTION** What was the scope of their involvement? As part of the assessment, they reviewed our policies and procedures. Part of the process is online with a basic questionnaire. Then, they checked our physical security. Finally, they gave us a report with a single score of how we stand in terms of security compared to other companies. They also gave us an action plan on areas that may need attention based on the scoring. We’ve done two risk assessments since then.   What is the team composition? We worked with three people from their team, including a salesperson, a facilitator, and a network technician. How did you come to work with Impact Group? We asked around and looked online. We wanted a local company that we could have face-to-face contact with. They gave us a proposal that worked for a company of our size. How much have you invested with them? We’ve spent about $10,000 so far. What is the status of this engagement? Our first assessment spanned July 2019–August 2019. We started another in April 2020 and wrapped up in July 2020. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Their action plan is very well designed and checks a lot of boxes for risk assessment. It’s very useful when auditors ask how we’re addressing risks. How did Impact Group perform from a project management standpoint? They use technologies that allow them to be efficient. Their project management portal has come a long way since the last time we used it. I was very impressed. What did you find most impressive about them? They were very easy to work with. They’re professional, easy-going, and knowledgeable about IT. The whole team understood our needs and didn’t try to sell us a product we didn’t need. Are there any areas they could improve? They could be more aggressive in selling some of their other services. They might have other solutions that we might be interested but they haven’t brought them up. It could be a benefit to their organization. Do you have any advice for potential customers? Be honest about where you are in the process. Be comfortable with an automated portal process. It makes it a lot easier for everyone. --- #### 0365 & Azure Support for IT Consultancy Firm **The Project** - Services: IT Staff Augmentation - Project size: Less than $10,000 - Project length: Mar. - Apr. 2020 **Project Summary**: An IT consultancy firm hired Impact Group to provide o365 and Azure support. Their goal is to implement a two-factor authentication to meet their state's contract requirements. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 3.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President, Exicipio Consulting, LLC - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Dec 1, 2020 **Feedback Summary**: Impact Group already provides tier I desktop support for the company so the transition was already a non-factor. The team's workflow is efficient and seamless as they only needed a handful of meetings to fine tune the scope of the project. Clients noted their cost-effectiveness as a benefit. ""The goal was defined for Impact, and they executed it with little involvement from Excipio's team." " **BACKGROUND** Please describe your company and your position there. IT consulting firm specializing in data center facilities, data center strategy, data center migrations, operations, cost management, and disaster recovery planning **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Impact Group? We don't have a full-time IT resource to support our O365/Azure environment What were your goals for this project? Implement two-factor authentication to meet many of our state contract requirements **SOLUTION** How did you select Impact Group? They already provide Tier I desktop support to our team Describe the project in detail. Already explained What was the team composition? This was a turn-key project. The goal was defined for Impact, and they executed it with little involvement from Excipio's team **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Uh, it works!? How effective was the workflow between your team and theirs? Very seamless. It took onlu a couple of meetings to define and refine the scope. What did you find most impressive about this company? Again, this was already an existing service provider. Price point was excellent. Are there any areas for improvement? None --- ## Portfolio & Awards ### Secure endpoint backup and recovery Simple, secure endpoint backup and recovery Continuous file and folder backup protects mission-critical business documents against ever-present threats such as human error, hardware failure, ransomware, and lost or stolen devices. With the ability to backup over any Internet connection, it protects user’s valuable business data wherever they are, whether they’re in the office or on the move. Download the brochure to learn more about Datto File Protection's simple, automated, and fully monitored business-grade backup solution: https://www.impactgroupmn.com/file-protection-from-datto/ ### Cybersecurity Assessment for organizations S2Org is a comprehensive, risk-based measurement of information security assigned to your company based on a proven and thorough assessment process. Once completed, S2Org will identify critical vulnerabilities, control gaps/ deficiencies, and applicable threats to the security of your organization. In addition, we offer S2Vendor - vendor risk management assessment to help you identify risks associated with an organization's vendors.    ### Minneapolis Managed IT Services Are you looking for the right vendor-partner to outsource some or all of your IT? A good managed IT services provider can help you with: A proactive approach to managing your IT environment Freeing your internal staff for strategic work while we take care of your day-to-day operations Improving security Cost savings Financially predictable IT model Strategic planning Simplified IT process Bringing professional technology expertise into your growing operation Professional Service Desk support for your users or customers Application Management Support Click here to find out more and to get a FREE consulting session and a FREE security scan from IMPACT Group: https://www.impactgroupmn.com/managed-services-minneapolis/ ### Clutch Awards - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_company_minnesota_2021_award.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_it_services_company_dental_united_states.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_digital_transformation_company_minnesota_2026.svg) ### Industry Recognitions - Top 100 Managed Service Providers - Impact Group featured in CIO Review ## Packages ## Locations (2) ### Plymouth, MN (Headquarters) - 605 U.S. 169 Frontage Road, Ste 1050 - Plymouth, MN 55441 - United States - 50 - 75 employees - Phone: (651) 764-7078 ### Oakdale, MN - 3503 High Point Drive North - Oakdale, MN 55128 - United States - 10 - 15 employees ## Contact Impact Group | IT Consulting, IT Support and Managed IT Services [Send a message](https://clutch.co/profile/impact-group-it-consulting-it-support-managed-it-services) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/impact-group-mn/) - [Facebook](https://www.facebook.com/impactgrouptechnology) - [X](https://twitter.com/ImpactGroupMN)