ImageX Review Insights

Overall Review Rating

4.9

Quality 4.9
Schedule 4.9
Cost 4.8
Willing to Refer 5.0

Top Mentions

Review Highlights

Flexibility and Adaptability

ImageX demonstrated flexibility in adjusting to client needs and project changes. Their ability to adapt and provide tailored solutions was a significant advantage in many client engagements.
Expertise in Drupal Development

Many clients praised ImageX for their deep expertise in Drupal development, consistently delivering high-quality solutions. They were seen as reliable partners for complex projects, often exceeding expectations in terms of functionality and user experience.
High-Quality Design and Aesthetics

ImageX’s design capabilities were often highlighted, with clients appreciating the modern, visually appealing, and functional designs they delivered. Their design work contributed to improved brand perception and user engagement.
Strong Project Management

ImageX is commended for their effective project management, maintaining clear communication and meeting deadlines. Clients appreciated their organized approach, proactive updates, and ability to manage complex tasks seamlessly.
Support and Maintenance Excellence

Several clients highlighted ImageX’s ongoing support and maintenance services, which were characterized by quick issue resolution and regular updates. Their commitment to post-launch excellence was well-received.
Challenges with Initial Turnover

Some clients mentioned challenges with initial team turnover at ImageX, which impacted project continuity. However, these issues were typically resolved, leading to stable and effective collaborations.

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ImageX Reviews

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Search Engine Optimization Web Development
Confidential
Jan. 2022 - July 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were very responsive on updates and fixes, typically delivering very quickly."

Jul 17, 2023

Web Content Manager, YMCA of Middle Tennessee

Anonymous

Other industries
Nashville, Tennessee
1,001-5,000 Employees
Online Review
Verified

ImageX provided website optimization and support to a nonprofit organization. They updated the client's Drupal-based sites, provided SEO guidance, offered general site improvements, and fixed technical issues.

ImageX improved the quality of the website's functionality. Their team impressed the client with their responsiveness, timeliness in resolving issues, and effective communication on various improvements and changes. They also contacted the client via email, messaging apps, and virtual meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Web Content Manager of YMCA of Middle Tennessee

Describe what your company does in a single sentence.

Exercise and wellness

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ImageX to accomplish?

Keep Drupal updated
Address technical issues
Assist in functionality improvements of web presence

SOLUTION

How did you find ImageX?

preexisting service provider

Why did you select ImageX over others?

High ratings
Pricing fits our budget
Good value for the cost
Referred to me

How many teammates from ImageX were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Service and support for Drupal-based websites
Offer SEO support and suggestions
Offer general web improvements

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

General quality of website functionality
Timeliness in resolving issues
Communication on various improvements and changes

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive on updates and fixes, typically delivering very quickly. In the rare instance of a rush fix, our service rep is extremely responsive.

What was your primary form of communication with ImageX?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their responsiveness is strong, and they get back to you when they say they will.

Are there any areas for improvement or something ImageX could have done differently?

There are times when scheduling updates can be challenging, but that's not really on the ImageX end. They've shown great flexibility.

RATINGS

5.0

Web Design Web Development
$10,000 to $49,999
Mar. 2019 - Ongoing

5.0

Quality: 4.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The team is attentive to our needs, and we appreciate knowing they are there if something goes wrong."

Mar 21, 2023

Senior Marketing Director, YMCA of the Suncoast

Cristin Jackson

Other industries
Clearwater, Florida
501-1,000 Employees
Online Review
Verified

ImageX has helped a nonprofit organization migrate their website to the Open Y platform. The team has worked on multiple deliverables and provides website maintenance for the client.

The website is now easier to navigate, has better aesthetics, and connects to a CRM, thanks to ImageX's work. The team has been attentive to the client's needs, always supporting them when issues arise. Their members are always available and accessible; they're easy to work with, kind, and patient.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Senior Director of Marketing of YMCA of the Suncoast

Describe what your company does in a single sentence.

YMCA of the Suncoast is a non-profit organization serving 4 counties on the west coast of Florida.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ImageX to accomplish?

improve website
website maintenance

SOLUTION

How did you find ImageX?

Referral

Why did you select ImageX over others?

High ratings
Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included moving the Suncoast YMCA to a new template on the Open Y website platform. It was a multi-month process with many meetings and key deliverables along the way.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Ease of navigation of website
Improved aesthetics of website
connectivity to CRM

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is attentive to our needs, and we appreciate knowing they are there if something goes wrong.

What was your primary form of communication with ImageX?

Virtual Meeting
Email
Messaging App

What did you find most impressive or unique about this company?

The availability and accessibility of the team when needed is very impressive. Everyone we have worked with - Samantha, Richard, Kylie, Purnima, Brent - developers - has been so easy to work with - patient, attentive, and kind.

Are there any areas for improvement or something ImageX could have done differently?

In the beginning, we went through a few AEs; it has been really nice to have had a single one for the past 2 years.

RATINGS

5.0

Web Design
$50,000 to $199,999
Apr. 2013 - Ongoing

4.5

Quality: 4.5

Schedule: 4.5

Cost: 4.5

Willing to Refer: 4.5

"We're impressed with their responsiveness."

Oct 1, 2021

Director of Communications, UC Irvine

Anonymous

Education
Irvine, California
10,001+ Employees
Online Review
Verified

ImageX provides web development and design services for a university. They've been tasked to rebuild a Drupal-based website from scratch and provide maintenance efforts.

ImageX has successfully redesigned the website in accordance with the client's needs. The team continues to utilize Basecamp in managing and tracking tasks and keeping everyone on the same page. The team also responds in a timely manner — which the client greatly appreciates.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the communications director for the school.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ImageX?

To rebuild and design a website for the school, as well as provide ongoing maintenance.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for drupal experts in the area of higher education websites.

Describe the project in detail and walk through the stages of the project.

Project required developing a drupal based website from scratch.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a lot of different team members over the years. Currently, project manager Travis.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

ImageX redesigned a large university school of engineering website, migrating an old Drupal site to an updated one. They also provide maintenance on the site.

How effective was the workflow between your team and theirs?

Fairly good with the use of basecamp.

What did you find most impressive or unique about this company?

We're impressed with their responsiveness.

Are there any areas for improvement or something they could have done differently?

Not have so much turnover in the beginning of our working together. Turnover rate has since seemed to stabilize.

RATINGS

4.5

Showing 91-93 of 93 Reviews

Premier Verified means Clutch independently confirmed ImageX is a legally registered business,
financially sound (Creditsafe: Very Low Risk), and backed by 93 verified client reviews averaging 4.9 stars.

Learn More

Verified Client Reviews: 93

Overall Review Rating: 4.9

Source: Clutch

Last Updated: October 28, 2026

Business Entity

Business Entity Name	Image X Media Inc.
Source	Canada's Business Registries
Jurisdiction of Formation	Canada
Date of Formation	April 18, 2019
Status	Active
Last Updated	March 6, 2022
ID	888184710RC001

Credit Report Results

International Credit Risk Assessment	Very Low Risk
Source	Creditsafe
Last Updated	January 1, 2022

Learn More About The Clutch Verification Process

Locations (2)

410 West Georgia Street Vancouver, Canada V6B 1Z3

41 - 49

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Aegeantic

(1)

Gökhan Girgin

Burnsville YMCA

(1)

Sarah Halby, M.B.A.

City of Burnaby

(1)

Heather Manning

Gadre Infotech Pvt. Ltd.

(1)

Shalaka Teli

Hygiena

(1)

David Choi

ICTC-CTIC

(1)

Aziz Agzamov

YMCA of Northern Alberta

(1)

Tanbir Chahal

YMCA of Southwestern Ontario

(1)

Shannon English

Additional Connections

(5)

ImageX

Enterprise Drupal, Simply Delivered.

5 Languages that we service

17 Timezones that we service

2 Locations

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Reviews

ImageX Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Flexibility and Adaptability

Expertise in Drupal Development

High-Quality Design and Aesthetics

Strong Project Management

Support and Maintenance Excellence

Challenges with Initial Turnover

Reviews mentioning:

ImageX Reviews

Website Optimization & Support for Nonprofit Organization

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Website Migration & Maintenance for Nonprofit Organization

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Ongoing Website Redesign & Maintenance for University

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

Verification

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Credit Report Results

Location

Locations (2)

Contact

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Connections

Aegeantic

Burnsville YMCA

City of Burnaby

Gadre Infotech Pvt. Ltd.

Hygiena

ICTC-CTIC

YMCA of Northern Alberta

YMCA of Southwestern Ontario

Additional Connections