IKM

BACKGROUND

Please describe your company and position.

I am the VP of Communications and Marketing of AHAM

Describe what your company does in a single sentence.

Trade association that represents the home appliance industry.  

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IKM to accomplish?

• Refresh branding for the association
• Become our go-to primary resource for creative design

SOLUTION

How did you find IKM?

Online Search

Why did you select IKM over others?

• Good value for cost
• Exceptional design year after year

How many teammates from IKM were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

IKM has worked on several breative projects including a brand refresh and designing all assocaited creative elements such a stationary, notecards, pop up banners, a suite of signature line graphics etc. In addition they have been retained for the past 4 years for creative brand develpment for our annual conference.  They start with brand/ logo development and apply it to all aspects of the meeting such a web site develoment and icons for our meeting app, pop up banners for on site registration, staging design, programs, signage, social media promotion etc.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Wowing our audience year after year with a very creative, immersive experience unlike other groups.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They're extremely responsive, on time, and organized.

What was your primary form of communication with IKM?

Virtual Meeting

What did you find most impressive or unique about this company?

They way to push our group into completely new creative pathways while maintaining consistency of our brand.

Are there any areas for improvement or something IKM could have done differently?

no

BACKGROUND

Please describe your company and position.

I am an executive of Integrity Telematics Advisors

Describe what your company does in a single sentence.

Provide technology related consultancy services to manufacturing, warehouse and distribution operations. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IKM to accomplish?

• Design a webiste
• Implement a website
• Provide creative designs e.g. logo

SOLUTION

How did you find IKM?

I worked with IKM in the past

Why did you select IKM over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned
• Experience and creativity

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope included:

• developing the initial design concepts (e.g. company branding)
• designing the website
• building the website
• implementing the website

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Regular calls to review/agree design ideas, excellent follow up via email/web meetings ensured that progress was on track and delivered on time and on budget.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We agreed an outline timeframe. IKM provided regular updates and setup calls as needed to review progress, next steps, design approvals etc. IKM were very responsive to my needs and provided great insights and ideas.

What was your primary form of communication with IKM?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

IKM are very easy to work with and provided excellent creative ideas to get the best output. They were very responsive and incredibly helpful.

Are there any areas for improvement or something IKM could have done differently?

Nothing comes to mind on areas of improvement.

BACKGROUND

Please describe your company and position.

I am the Managing Director of an HR search firm

Describe what your company does in a single sentence.

HR Search Firm

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IKM to accomplish?

• Create company website
• Redesign logo

SOLUTION

How did you find IKM?

Referral

Why did you select IKM over others?

Pricing fit our budget

How many teammates from IKM were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

IKM created out first ever company website and redesigned our company logo.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We love how our website came out! They understood our vision and stuck to our branding (colors/theme). Extremely quick turn around with a check point mid way through. I highly recommend IKM!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivered on time!

What was your primary form of communication with IKM?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Awesome to work with and high quality work!

Are there any areas for improvement or something IKM could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Senior Marketing Manager of Appian

Describe what your company does in a single sentence.

I worked for a process automation company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IKM to accomplish?

Website redesign

SOLUTION

How did you find IKM?

Referral

Why did you select IKM over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from IKM were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

IKM was hired to rebrand and redesign our corporate website.  

This redesign included, a new navigation, style guide, colors, fonts, pages, wireframes, icons, and photography.

This redesign included 100 pages and took about seven months.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

IKM was hired to rebrand and redesign our corporate website. Within eight months, IKM helped redesign two websites for our company. 

This included a web and mobile style guide. 

The website was delivered on-time and on-budget. We received a beautiful new website that functions to the highest performance. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

IKM was great to work with. They listened to our ideas, recommended changes, and was a professional consultant for our brand.

They always responded to our needs in a timely manner.

What was your primary form of communication with IKM?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

IKM has a great vision and moves fast to execute. 

Are there any areas for improvement or something IKM could have done differently?

Improved project management around follow-up notes, activities, and dates.

UPDATED REVIEW

This review was published on 7/7/2023.

Kevin Harrington
Executive Creative Director & Producer, AppianSoftware

McLean, Virginia

1,001-5,000 Employees

Mar 2023 - Ongoing

$50,000 to $199,999

Project summary
IKM is developing a brand update of a software company's corporate website. They also assist with graphic design projects and digital ad creation.

Feedback summary
Although the website is still in production, the click rate on several digital ads has already increased. IKM collaborates effectively via weekly check-ins, meetings, and email updates. They are flexible, easy to work with, and talented. Customers can expect a transparent team.

BACKGROUND

Please describe your company and position.

I am the Executive Creative Director / Producer of Appian

Describe what your company does in a single sentence.

Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IKM to accomplish?

• Corporate Website
• Branding Projects

SOLUTION

How did you find IKM?

Previous work experience

Why did you select IKM over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from IKM were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

IKM, along side the creative, marketing and business technology teams, is developing a brand update of our corporate website. They are also assisting our creative team in on-going graphic design projects and digital ad creation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website is still in production so I can't comment on that yet, however the click rate on a number of the digital ads has increased as reported by our digital team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have weekly check-in's with the key stakeholders from various internal teams, and we manage to keep the site work going, even when and if priorities shift.

What was your primary form of communication with IKM?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Great working relationship, with experienced and talented team of graphic and digital designers, who not only understand our space, but are extremely flexible and easy to work with. We appreciate their transparency and skills.

Are there any areas for improvement or something IKM could have done differently?

Not at this time.
STAR RATINGS
Overall rating: 5

Quality: 5

Cost: 5

Schedule: 5

Willing to refer: 5

BACKGROUND

Please describe your company and position.

I am the COO & Co-Fonder of Monod Bio, Inc.

Describe what your company does in a single sentence.

Monod Bio is a biotechnology company developing novel laboratory tools and clinical diagnostics using a proprietary de novo protein platform and biosensor technology.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IKM to accomplish?

• Establishing logo
• Establishing basic brand materials
• Establishing initial website

SOLUTION

How did you find IKM?

Online Search

Why did you select IKM over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from IKM were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Website
2. Logo
3. Business cards and collateral
4. Presentation template

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Website
2. Logo and collateral
3. Presentation template
4. Signage

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always on time. Very responsive

What was your primary form of communication with IKM?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their hands-on and creative approach is impressive

Are there any areas for improvement or something IKM could have done differently?

There were times when we wondered about their bandwidth for managing our project.