Identity Solutions is an AI-powered software house based in Alexandria, Egypt. Since 2018, we've shipped 30+ products across 7+ countries for founders, startups, and SMBs in MENA, the US, and Europe.
What AI-Native means in practice
AI accelerates the work. Our people direct every outcome. We use AI to cut the slow, repetitive parts of development while architecture, judgment, and taste stay in expert hands. The result is software genuinely built for your use case, your market, and your users.
What we build
Mobile: iOS and Android, native (Swift, Kotlin) or cross-platform (Flutter)
Web: React, Next.js, Node.js, Python
AI products: LLM integration, RAG pipelines, and computer vision
UI/UX design in Figma, with a clickable prototype before any code is written
Ongoing support retainers and continuous feature development
Verticals we know deeply
Sports Tech: Fanzword, 1M+ downloads. CARA, 92% computer vision accuracy over a 4-year partnership.
Events: Enrollio, 70+ events and 17,000+ athletes managed.
Marketplaces: Lagait, $2M+ in GMV. Pance Gifts, 210+ vendors in Saudi Arabia.
On-Demand: Bazz and Sayar, both active in the GCC.
How we work
Instant quote via a short questionnaire, no call required
One discovery call to align on scope
Clickable prototype before design or development begins
Full UI/UX design tailored to your brand
Build with live demos and a UAT window
Production launch plus a post-launch support retainer
NDAs signed from day one. Unit tests and security reviews on every project.
Recognition: Clutch Champion and Clutch Global (Spring 2024), Top App Development and Top Web Developers Egypt (2026), Top Rated on Upwork, Creditsafe Low Risk.
Clients say we treat every project as if it were our own. That's exactly the point.
Identity Solutions offers good value for cost, with clients noting that their pricing fits budgets. Specific project costs mentioned include $10,000 for one app and $90,000-$100,000 for another. Clients appreciate the quality of work and timely delivery, suggesting overall satisfaction with pricing.
The team effectively utilized communication tools like Slack, Zoom, and virtual meetings to maintain transparency and collaboration, which was highly valued by clients.
Excellence in UX/UI Design
Identity Solutions was praised for delivering intuitive and user-friendly designs that met client expectations. Their ability to translate complex requirements into seamless user experiences stood out.
Potential for Service Expansion
A suggestion for service expansion into SEO and related marketing services was noted. This could enhance their offerings by integrating website performance and marketing optimization.
Strong Project Management Skills
Clients noted Identity Solutions for effective project management, timely deliveries, and excellent communication. They efficiently used tools like Slack, GitHub, and Trello to coordinate tasks, ensuring projects stayed on schedule.
Successful Data Migration and System Integration
The team successfully managed data migrations and system integrations, ensuring seamless transitions and functionality enhancements. This was crucial for projects involving platform rebuilds and system updates.
Positive Client Relationships
Identity Solutions fostered strong relationships with clients through attentive listening and understanding of their goals. Clients appreciated their dedication and proactive approach to project requirements.
Mobile App Development for Audio E-Learning Platform
Featured Review
Mobile App Development
Kotlin
+4
$50,000 to $199,999
Aug. 2019 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They’re a good team, and our expectations have been exceeded."
Feb 1, 2022
Co-Founder & CTO, Voctag UG
Anonymous
Verified
Education
Germany
1-10 Employees
Phone Interview
Verified
Identity Solutions has developed and updated the iOS and Android applications for an audio courses educational platform. They’ve used Swift and Kotlin to create the native apps, and they provide maintenance.
The applications have been recognized for their quality, and they both have high scores on their ratings. Identity Solutions stands out for their code architecture and development quality, and they deliver on time and within budget. Also, their communication is far above their competitors.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there?
I’m the co-founder and CTO of Voctag. We’re an educational platform that offers audio courses. We currently have over 1,000 mentors.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Identity Solutions?
We needed to update our apps.
SOLUTION
What was the scope of their involvement?
We initially provided the design, technical requirements, and new features to be implemented. Identity Solutions developed and updated the mobile apps for iOS and Android using Swift and Kotlin, respectively, to create the native apps. Their team also developed a website, and they currently provide ongoing maintenance and support.
Users can register, log in, and explore the courses offered. They can search by category or by mentor and purchase the desired courses. Also, there are detailed course pages, and the audio player allows them to listen to lessons, which are available offline.
Additionally, the platform has a community section for comments and a mentor section, where our mentors produce articles. The mentors can also create closed communities within the app.
What is the team composition?
The team has grown from two developers to four developers; we communicate regularly with them. Also, we interact with eight people from their team, including a project manager.
How did you come to work with Identity Solutions?
We found them on Upwork.
How much have you invested with them?
We’ve spent between $90,000–$100,000.
What is the status of this engagement?
We began working together around August 2019, and our relationship is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We’ve received achievements in the German market — for example, Google and a German publisher recognized us as one of the best apps. Our overall rating on development is 4.9 for the iOS version and 4.5 for the Android version. There haven’t been any big crashes, just the usual minor bugs, which they quickly resolved. In general, they’re a good team, and our expectations have been exceeded.
How did Identity Solutions perform from a project management perspective?
Communication is excellent, and they deliver on time and within budget. When things have taken longer than estimated, they haven’t asked for more money.
We meet every other day and communicate via Slack. We also use Asana for task management.
What did you find most impressive about them?
Communication is far better than anything we’ve experienced with other agencies. Their code architecture and development quality are also excellent.
Are there any areas they could improve?
No.
Do you have any advice for potential customers?
Give them the freedom to do what they do.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App Dev & Design for Sports App
Mobile App DevelopmentUX/UI DesignWeb Development
Kotlin
+1
Confidential
Aug. - Oct. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They had a very satisfying response time whenever we needed their support."
Apr 28, 2024
Executive, Handegy
Anonymous
Verified
Sports
Egypt
1-10 Employees
Online Review
Verified
Identity Solutions was hired to build a sports mobile app that caters to handball enthusiasts. The team handled the development and UI/UX design work and also created an iOS and Android version of the app.
The resulting app turned out great — in fact, it positively impacted the handball community and received good ratings from users. Identity Solutions always delivered items on time and impressed the internal team with their responsiveness and excellent post-launch support.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am an executive of Handegy
Describe what your company does in a single sentence.
Handegy is a simple mobile app to help digitizing the handball rankings and scores in Egypt Leagues
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Identity Solutions to accomplish?
Development of ios and android mobile apps and dashboard
SOLUTION
How did you find Identity Solutions?
Referral
Why did you select Identity Solutions over others?
High ratings
Close to my geographic location
Pricing fit our budget
Referred to me
How many teammates from Identity Solutions were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Their team was responsible for the ux design and development of the mobile app for iOS and Android. The deliverables were the mobile app and a dashboard to manage matches and competitions shown in the application.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The application had great impact on the community of handball players and fans in Egypt. We have very good ratings on the stores. Currently, it has a potential to integrate with the handball association in Egypt.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
We needed to start as early as possible according to the schedule of the Egypt handball league. They managed to deliver on time. We had smooth engagement during the project development phase and we had great communication.
What was your primary form of communication with Identity Solutions?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They had a very satisfying response time whenever we needed their support, especially after deploying the application.
Are there any areas for improvement or something Identity Solutions could have done differently?
Nothing I could mention for now
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Development for Sneaker Marketplace
Web Development
Confidential
Dec. 2023 - Mar. 2024
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"They were always keen to make things work rather than take the easy way out."
Apr 17, 2024
Executive, Lagait.com
Anonymous
Verified
eCommerce
Dubai, United Arab Emirates
1-10 Employees
Online Review
Verified
Identity Solutions rebuilt a website for a sneaker marketplace. The team developed the platform using the client's designs, enhanced the UX, migrated data from the old site, and optimized site performance.
The engagement resulted in the successful migration of all user data into the new website. Identity Solutions delivered a platform with functional design features and a revised user flow. They were highly responsive and proactive in identifying solutions. Their effective communication stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am an executive of Lagait.com
Describe what your company does in a single sentence.
We are a sneaker marketplace in the UAE for people to buy and sell collectable sneakers.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Identity Solutions to accomplish?
To rebuild our platform to optimize its performance and enhance the UX.
SOLUTION
How did you find Identity Solutions?
Referral
Why did you select Identity Solutions over others?
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
How many teammates from Identity Solutions were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We worked with Identity Solutions to rebuild our website. We had the new designs already prepared and needed Identity Solutions to build the platform around these designs, taking into consideration the new UX and user flow. We had to retain all user details from the old website and migrate it over, while ensuring all the new design elements and features work optimally.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Successful migration of all user data from old website. Functionality of all requested design features and the revised user flow.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Salma is highly responsive and very clear and professional in her communication. All needs are noted and addressed, even understanding our implied need that we may not have explicitly communicated ourselves. She is extremely proactive in identifying possible future challenges and working to solve them in advance which gave us a lot of comfort and confidence in her and the team that our project is in excellent hands.
What was your primary form of communication with Identity Solutions?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The quality of their delivery as well as their effective communication and "can-do" attitude. They were always keen to make things work rather than take the easy way out.
Are there any areas for improvement or something Identity Solutions could have done differently?
Considering the quality of the work, it is hard to fault Identity Solutions, and I do strongly recommend them to anyone looking to execute a web project. Having said this, the only thing that comes to mind is delivery time projection. Granted there were several unexpected challenges that caused some delays so that is understandable.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
iOS Mobile App Development for Productivity App Provider
Mobile App Development
Confidential
Jan. 2022 - Dec. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They are deeply invested in understanding our goals and objectives thoroughly."
Apr 14, 2024
CEO, Swift Habits
Igor Dobrovolskiy
Verified
Other industries
Cary, North Carolina
11-50 Employees
Online Review
Verified
Identity Solutions is developing an iOS application for a productivity app provider. The team builds the app's backend architecture, sets up a test environment, and provides iterative improvements.
Identity Solutions has successfully delivered an easy-to-use and reliable backend and established test and production environments. The app is bug-free, user-friendly, and consistently functional. Identity Solutions delivers work on schedule and responds promptly to the client's needs.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Swift Habits
Describe what your company does in a single sentence.
Swift Habits is a mobile app company that enhances productivity by enabling users to track and reflect on their habits.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Identity Solutions to accomplish?
Create an Apple mobile app
SOLUTION
How did you find Identity Solutions?
Upwork
Why did you select Identity Solutions over others?
High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
They care about the quality of their work
How many teammates from Identity Solutions were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The app development team coded the Swift Habits app from scratch to its launch and continues to provide iterative improvements and optimizations. The team handled all coding aspects. Key deliverables included constructing the backend architecture, setting up a test environment, launching the production version of the app, and offering ongoing support and maintenance.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The measurable outcomes from the project that highlight our progress and success include the development of an easy-to-use and reliable backend, the establishment of both a test and a production environment, and the delivery of an app that is virtually bug-free, lag-free, consistently functional, and user-friendly. These achievements ensure that the app operates smoothly and reliably at all times, enhancing user experience and operational effectiveness.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The project management from the development team was highly effective. They consistently delivered items on schedule and responded promptly to our needs, addressing every issue that arose. Their communication was exemplary, ensuring that all aspects of the project progressed smoothly and efficiently. This level of attentiveness and dedication significantly contributed to the project's success.
What was your primary form of communication with Identity Solutions?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What stood out most impressively about this company was their genuine commitment to our project. They are deeply invested in understanding our goals and objectives thoroughly, ensuring they grasped every detail. Their diligent approach involved asking numerous questions and proposing various solutions, demonstrating their proactive stance in delivering precisely what we envisioned. This level of dedication and attention to detail was both unique and invaluable in achieving our desired outcomes.
Are there any areas for improvement or something Identity Solutions could have done differently?
When considering areas for improvement or aspects that Identity Solutions could have done differently, I find it challenging to pinpoint any specific shortcomings. Their performance throughout the project met all our expectations, leaving no notable areas that required enhancement. Their commitment and execution were commendable.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web & Mobile App Dev for Women's Competitive Cheerleading Co
"Their dedication to the final product is evident in all of the projects they've completed for us."
Jun 21, 2023
Executive Director, Nfinity Athletic
Grace Chalk
Verified
Other industries
30318 Atlanta, GA
11-50 Employees
Online Review
Verified
Identity Solutions has designed and developed web and mobile apps for a women's competitive cheerleading company. The mobile app will connect athletes and coaches, and the web app is to manage events.
The client is satisfied with Identity Solutions' work. The team has delivered a functional and intuitive app within time and budget. Moreover, they're clear, responsive, and committed. They communicate effectively and stand out for their attention to detail and ability to manage tasks.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Executive Director of Nfinity Athletic
Describe what your company does in a single sentence.
Nfinity Athletic services all areas of women's competitive cheerleading from competitions, camps, and combines to uniforms, accessories and footwear.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Identity Solutions to accomplish?
Create a mobile app for our college combine events to rate athletes and connect them with coaches
Create a web app for cheerleading events to handle registration, scheduling, payment and judging
SOLUTION
How did you find Identity Solutions?
Upwork
Why did you select Identity Solutions over others?
Great culture fit
Company values aligned
How many teammates from Identity Solutions were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Title: Scope of Work for Nfinity Combine App
**Project Overview:** The Nfinity Combine App is intended to be a comprehensive mobile solution that will serve as a platform for athletes and coaches. The aim is to streamline the interaction between them, enabling Nfinity to record and track athlete performance, and coaches to monitor and assess their development.
**Functional Requirements:**
**User Registration & Profile Management:** Users (athletes and coaches) will be able to register and create a profile. Athletes should be able to add, edit, and manage personal details.
**Performance Recording & Tracking:** The app will record and track athlete performance across various metrics during combine events. It should then aggregate that data and display a score/rank in an easy-to-understand visual format.
**Coach Monitoring & Assessment:** The app will provide coaches with the ability to monitor the performance of athletes and make assessments. Features for providing feedback to the athletes should be included.
**Data Security & Privacy:** The app will ensure that user data is secure and privacy is maintained, complying with all relevant laws and regulations.
**Post-Deployment Support:** After the successful deployment of the app, Identity Solutions will provide post-deployment support for a period agreed upon, addressing any bugs or issues and helping with user adoption.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
A functional, beautiful, intuitive app was delivered on time and on budget.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Excellent project management and on time delivery. Regular meetings, very fast response times, and thorough/constant communication
What was your primary form of communication with Identity Solutions?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Mohammad's ability to communicate effectively was key to the success of these projects. He was always clear, responsive, and able to understand complex requirements with ease. His attention to detail was also commendable, ensuring that no aspect of the projects was overlooked. Their dedication to the final product is evident in all of the projects they've completed for us.
They are user-friendly, with intuitive designs and seamless navigation. It's clear that Mohammad really understands the needs of the users and can create applications that meet those needs effectively. One aspect of Mohammad's work that I particularly appreciated was his commitment to meeting deadlines. Despite the complexity of the projects, he consistently delivered on time, showing his ability to manage tasks effectively.
Overall, my experience with Mohammad and Identity Solutions has been highly positive. I would recommend Mohammad and Identity Solutions to anyone in need of quality app development services. Their work is reliable and their dedication is admirable.
Are there any areas for improvement or something Identity Solutions could have done differently?
None, it was as easy a process as could possibly be hoped for
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Dev for Flower & Gift Delivery Company
Mobile App DevelopmentWeb Development
$50,000 to $199,999
Nov. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The project management was so professional and met all the requirements we asked for."
Jun 11, 2023
Executive, Pance
Anonymous
Verified
Business services
Saudi Arabia
11-50 Employees
Online Review
Verified
Identity Solutions has developed an online platform for a flower and gift delivery company. They have built a platform that integrates flowers and gifts.
Identity Solutions has delivered the project on time, and the client successfully launched the app on Google Store. They have communicated frequently and promptly via email and virtual meetings, ensuring an effective workflow. Their simple and timely delivery has been a hallmark of their work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am an executive at Pance
Describe what your company does in a single sentence.
Pance a flowers and gift’s company
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Identity Solutions to accomplish?
Build an online platform for glowers and gifts delivery
Driver and florist application
SOLUTION
How did you find Identity Solutions?
Online Search
Referral
Why did you select Identity Solutions over others?
High ratings
Pricing fit our budget
Good value for cost
Referred to me
How many teammates from Identity Solutions were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Our main scope was to build an online platform which combines between Flowers and Gifts, which help the customer to have an easy experience and have it delivered as soon as possibl.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
To have 2 apps one for flowers and gifts and the other for partners and delivery, one app on the app store and the other on 2 are on google play Also to have a website similar to the app and a dashboard to control the app and the website
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The project management was so professional and met all the requirements we asked for. All the items where delivered on time and all the needs have been accomplished
What was your primary form of communication with Identity Solutions?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The communication in the meetings were smooth, and simple all that a request were done on time.
Are there any areas for improvement or something Identity Solutions could have done differently?
So far so good keep up the good work
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App Dev for Triathlon Retail & Coaching Company
Mobile App DevelopmentUX/UI Design
$10,000 to $49,999
Jan. 2020 - Dec. 2021
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
4.5
"The developers always listened to what I had to say and made me feel very comfortable with the process."
Aug 31, 2022
Head Coach, PLAYTRI
Morgan Johnson
Verified
Other industries
Dallas, Texas
51-200 Employees
Online Review
Verified
Identity Solutions built a triathlon training app for a triathlon retail and coaching firm. Before the development, they reviewed the client's extensive notes about their system and designed the app's UI/UX.
The app developed by Identity Solutions boasted a seamless UI/UX despite being a fairly unique concept. It recorded good traffic on the App Store and paid purchases within the app. The client appreciated how the vendor listened to their ideas and made them feel that their app was the priority.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the Coaching Director of a triathlon retail, coaching and event production brand.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Identity Solutions?
We hired them to create the UI/UX for our triathlon training application, and then subsequently hired them for the remainder of the app development.
SOLUTION
How did you select this vendor?
They were recommended by our internal consultant.
Describe the project in detail and walk through the stages of the project.
Their team worked alongside me to translate our individual athlete training system into a dynamic program for athletes preparing for specific types of multisport events. They began by going through my extensive notes about each aspect of our system, and through a series of meetings and review created a user-friendly program that took athletes from starting the program to completing their race.
How many resources from the vendor's team worked with you, and what were their positions?
My team worked with a single representative from Identity Solutions, I do not remember his official title, but he managed their team on all aspects of our project.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
The UX/UI created was fantastic for an initial iteration of the app, specifically since it is a fairly unique concept. The app has had good traffic on the App Store, as well as paid purchases within the app.
How effective was the workflow between your team and theirs?
The workflow was well-managed, and consisted of a combination of meetings, emails, and Slack conversations.
What did you find most impressive or unique about this company?
I did not have any prior experience in app development, and the developers always listened to what I had to say and made me feel very comfortable with the process. I always felt that our mission for the app was the first priority.
Are there any areas for improvement or something they could have done differently?
Not that I can think of.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.5
NPS
App Development for Socialization App
Mobile App Development
Consumer Mobile App Development
+1
Less than $10,000
Nov. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their clear communication has helped us get to where we need to be."
Mar 7, 2022
Founder, Soshlly
Josh Spry
Verified
Other industries
Santa Monica, California
1-10 Employees
Phone Interview
Verified
Identity Solutions is developing a socialization app. They’ve used another vendor’s UX designs to build the app’s version one. They iterate based on the client’s feedback.
Identity Solutions has successfully delivered a functional app on time and within expectations. Their collaborative, communicative, and professional approach results in a smooth working relationship. Beyond their top-notch project management skills, they are detail-oriented.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the founder of Soshlly, and it’s an app that helps isolated people feel more socially connected by helping them track the number of social connections they get.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Identity Solutions?
I needed help building my app’s first version.
SOLUTION
What was the scope of their involvement?
I hired a freelance UX designer to build the app’s design. Once we’ve gotten to a point where we can start coding something, I’ve engaged with Identity Solutions.
Initially, I provided the UX designs to Identity Solutions and asked them to scope the project’s cost and timeline. They’ve then built the app over the course of 6–10 weeks.
What is the team composition?
Mohamed (Software Engineer) is my point of contact, but a larger team works behind the scenes.
How did you come to work with Identity Solutions?
I found Identity Solutions on Upwork. I received around 60 applications and interviewed about 20 vendors, including Mohamed.
I chose Identity Solutions because they asked the best and most detailed questions about the project. Although they weren’t the cheapest, I was confident that they could deliver within the quote they provided.
How much have you invested with them?
I’ve spent about $10,000.
What is the status of this engagement?
We’ve been working together since November 2021, and our collaboration is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Identity Solutions has delivered a functional app on time and within budget, and I’m impressed with the quality of their work. We’ve had no bugs or customer-facing issues, and the app is running smoothly.
How did Identity Solutions perform from a project management standpoint?
Identity Solutions has facilitated an iterative process, and they’ve been super quick to implement fixes. They’ve been very professional throughout our partnership. We communicate through Slack, and they’ve been very collaborative. Their clear communication has helped us get to where we need to be.
What did you find most impressive about them?
Identity Solutions’ detailed questioning is impressive — they dive into the specifics of how to build something.
Are there any areas they could improve?
I can’t think of anything.
Do you have any advice for potential customers?
If you prefer to use project management tools, set that out at the beginning.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Android App Dev for ERP Solutions Provider
Mobile App Development
$50,000 to $199,999
Jan. 2018 - July 2020
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"They were professional and committed and always cared about the project as if it was their own."
Jan 26, 2022
Director, ERP Solutions Provider
Felix Devarajan
Verified
Other industries
India
11-50 Employees
Online Review
Verified
An ERP solutions provider hired Identity Solutions to develop an Android app where parents could manage children's school schedules, attendance, and homework. The team also created a school staff admin panel.
Identity Solutions' mobile app has been launched on Google Play and is now being used by seven different schools. The team took great ownership of the project and exhibited a great dedication towards evolving the product into its most excellent form.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm the director of the company providing ERP solutions to schools and colleges.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Identity Solutions?
We hired them to develop a school platform called Ricktelz. Our main goal was to create a parent Android app and an admin dashboard for the app admins. Later on, this goal extended to include another staff mobile app and a super admin panel to control schools.
SOLUTION
How did you select this vendor and what were the deciding factors?
We shortlisted them through Upwork. Our first task for them was just a proof of concept for a multi-tenant application using Firebase, it was a small task that they did perfectly so we decided to assign them the whole project development.
Describe the project in detail and walk through their service package.
We used Firebase database mainly for the mobile apps and native Android. The scope of work included 5 components:
Android Parent app for parents to follow up their students timetable, homework, attendance ..etc. -
Android Staff app for teachers to do attendance, homework ..etc.
Super admin panel to onboard new schools and general configuration.
School admin panel for each school to manage its data.
Reports admin panel to show more reports and charts for each school.
How many resources from the vendor's team worked with you, and what were their positions?
There were around 4 - 5 team members: Android Developer, Project Manager, Backend Developer, QA Tester. I was mainly dealing with the project manager alone.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
In cooperation with the team we could successfully onboard more than 7 schools in India into our platform on the play store however we put the project on hold when COVID-19 hit.
How effective was the workflow between your team and theirs?
They were professional and improving their way of management over the time. We used Slack for constant communication, Google meetings, and Trello for tracking the support issues from our side. I believe the deadlines were perfectly met even in some timely tight ones sometimes.
What did you find most impressive or unique about this company?
They always helped to make our features better and more consistent, not just implemented the feature, they discussed it and put it in its best form. This was the best about them and the quality of work was really good.
Are there any areas for improvement or something they could have done differently?
I don’t think so.
RATINGS
5.0
"They were professional and committed and always cared about the project as if it was their own. I definitely would work again with the team in future projects"
Quality
5.0
Service & Deliverables
"The level of quality was excellent."
Schedule
5.0
On time / deadlines
"In general, we were not behind our schedule because of them at any time."
Cost
4.5
Value / within estimates
"The cost was in middle and very good regarding the level of quality they are maintaining."
Willing to Refer
5.0
NPS
"Strongly recommend that.
iOS & Android App Dev for Football App
Mobile App Development
$10,000 to $49,999
May 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They have exceeded our expectations because of their dedication to meeting our goals."
Jan 20, 2022
Founder & CEO, Football App
Ibrahim El Mohdar
Verified
Other industries
Dubai, United Arab Emirates
1-10 Employees
Online Review
Verified
Identity Solutions provides mobile app development services for a football app. They have built the client's app for both iOS and Android devices.
Identity Solutions has completed the app and the client has been satisfied with the results. The team communicates via GitHub, Google Meet, Trello, and more. So far, the client has been impressed by the team's dedication, exceeding their expectations.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm the CEO of a Football App, we are based in Dubai, UAE
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Identity Solutions, and what were your goals?
We wanted to develop a mobile application on IOS & Android, after interviewing companies from India, Ukraine, Georgia and finally we decided to go ahead with Identity Solutions
SOLUTION
How did you select this vendor and what were the deciding factors?
After having a couple of calls with Mohammad from Identity Solutions we were confident to go ahead with them and assign the project as they were the most professional and showed a lot of understanding to what we wanted to build
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The project included the development of native apps for IOS and Android and we decided to work with the agile methodology.
How many people from the vendor's team worked with you, and what were their positions?
There were 6+ people working on the project including:
Project Manager
IOS Developer
Android Developer
Backend Developer
UI/UX Designer
QA Tester
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We were very satisfied with the outcome and the delivery provided by Identity Solutions. We always had checkpoints with the team to ensure we are aligned and when the tasks are done we are usually satisfied and if there is any comments, the team works on it easily
Describe their project management style, including communication tools and timeliness.
The project management was great specially compared to other vendors, we used a lot of tools to ensure we always communicate and stay up to date. We used Github, Google Meet, Trello and others
What did you find most impressive or unique about this company?
They have exceeded our expectations because of their dedication to meeting our goals. The team's dedication is amazing. they basically work on the project as if it is their own project.
Are there any areas for improvement or something they could have done differently?
I believe that the company is growing rapidly and they would have to hire more people to keep up to speed with the same quality of work
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-10 of
15 Reviews
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