Ideal User

BACKGROUND

Please describe your company and position.

I am the Princial of Brand Premise

Describe what your company does in a single sentence.

Brand Premise specializes in branding, strategy, marketing, and advertising solutions tailored to the unique needs of the real estate, hospitality, start-up, and tech sectors. Our expertise helps clients elevate their brand presence and drive impactful results across diverse industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ideal User to accomplish?

• Create a community website with diverse communication needs
• Elevate their events with the ability to promote them
• Take our UI designs and build out the complete site
• Wordpress platform

SOLUTION

How did you find Ideal User?

Online Search

Why did you select Ideal User over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Ideal User were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Community Website rebuild to combine several independent sites into a single site. Update the platform to WordPress, increase UX capabilities for events, calendars and lead generation. Take UI designs and work through the buildout process with the client. 

• Complex multi-level design attributes needed
• Calendar and event functionality
• Promotion and feed of news throughout the site
• Parralax design
• WordPress platform 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

His problem-solving for technical issues that arose was well thought out and achievable. His communication and availability are fantastic. We have worked with Sunny for close to 8 years now and he continues to deliver excellent products and solutions for my clients. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

As always, Sunny brought this project in on time and on budget. Their team continually meets our deadlines.

What was your primary form of communication with Ideal User?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their technical ability makes them agile and flexible enough to solve almost every technical, business, and innovative idea our clients have. 

Are there any areas for improvement or something Ideal User could have done differently?

None. 

BACKGROUND

Please describe your company and position.

I am the CEO of Armada Digital

Describe what your company does in a single sentence.

We are a digital marketing agency for service-based businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ideal User to accomplish?

• Our primary goal was to develop user-friendly, mobile optimized websites that are simple to maintain.
• Our secondary goal is for the project to be delivered on time and on budget.

SOLUTION

How did you find Ideal User?

Referral

Why did you select Ideal User over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Ideal User were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our agency has worked with Ideal User as our WordPress development resource since 2021. Sunny and his team consistently deliver and communicate well throughout the course of each project. The team is detail-oriented and dedicated to quickly resolving any bugs or QA issues as soon as they arise.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Each development project has checkpoints along the way to ensure we will meet our target website launch date. The Ideal User team is great at delivering ahead of schedule and on the rare occasion that deadlines are missed, we know ahead of time and can then update the timeline accordingly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I can move about my workday with the confidence that timelines will be met and that I will be notified as soon as any issues or questions arise. I feel the Ideal User team is responsive to shifting needs and is willing to get creative when problem-solving. 

What was your primary form of communication with Ideal User?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their responsiveness, fair pricing, and quality of work are all exactly where we need them to be in order to deliver on our client guarantees. 

Are there any areas for improvement or something Ideal User could have done differently?

I like that the Ideal User team is willing to adapt to our workflow and processes, but would not mind if there were suggestions or directives on when to defer to their development expertise.

BACKGROUND

Please describe your company and position.

I am the Owner of Frozen Fire

Describe what your company does in a single sentence.

Digital marketing, websites and video production.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ideal User to accomplish?

Website Build

SOLUTION

How did you find Ideal User?

Online Search

Why did you select Ideal User over others?

Pricing fit our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

Sunny has been very easy to work with and his is on top of communication.   I have nothing negative to say about my experience with Ideal User.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fully functioning website with the plugins that the client needed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, their deliverables were on time, and they always accommodated my requests and needs.

What was your primary form of communication with Ideal User?

Email or Messaging App

What did you find most impressive or unique about this company?

Willingness to make sure my team and client was satisfied.

Are there any areas for improvement or something Ideal User could have done differently?

Grammatical errors, just a couple, before they went on the website.

BACKGROUND

Please describe your company and position.

I am the president of orange marketing

Describe what your company does in a single sentence.

we are a marketing and branding firm

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ideal User to accomplish?

• programming emails and website shopping cart

SOLUTION

How did you find Ideal User?

Referral

Why did you select Ideal User over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Ideal User were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Programs emails for Marketing Cloud

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The emails are technically sound and work well in Marketing Cloud

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are responsive and deliver when they said they would.

What was your primary form of communication with Ideal User?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We appreciate their responsiveness and willingness to help.

Are there any areas for improvement or something Ideal User could have done differently?

none