# i2i Fulfillment i2i Fulfillment Reviews (9), Pricing, Services & Verified Ratings - 5.0 out of 5 average review rating - 0 connections joined i2i Fulfillment's Network [Visit Website](https://www.i2i.ca/) [Get a Custom Proposal](https://clutch.co/profile/i2i-fulfillment) **From Inventory to Information (i to i)** Transparency. Security. Commitment. This is our promise to you. When you work with i2i fulfillment, you benefit from advanced digital infrastructure, real-time inventory data feeds, historical statistics, and inventory trend reports. Our services include everything from quality assurance and reverse logistics, to freight management, customized systems, and more. ## Company Information - Number of employees: 10 - 49 - 2 Locations: - Delta, Canada (Headquarters) - Mississauga, Canada - Founded in 2004 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 65% Fulfillment - 25% Warehousing & Distribution - 5% Freight forwarding - 5% Logistics & Supply Chain Consulting ### Focus Areas - Supply Chain Mile Stage: - 60% Last Mile Logistics - 20% First Mile Logistics - 20% Middle Mile Logistics - Fulfillment Services Focus: - 20% Dropshipping - 20% Pick and Pack Fulfillment - 20% Retail Fulfillment - 20% Subscription Box Fulfillment - 20% eCommerce Fulfillment ### Industries - 10% Dental - 5% Education - 50% Medical - 10% Information technology - 10% Other industries - 15% Supply Chain, Logistics, and Transport ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.8 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Clients praise i2i Fulfillment for their fair pricing and exceptional value for cost, often highlighting affordability and budget fit. They provide reliable services with high efficiency and accuracy, making them a preferred choice for businesses of various sizes. **Most Common Project Size**: $50,000 to $199,999 based on 3 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Fulfillment: $50,000 to $199,999 based on 3 reviews - Warehousing & Distribution: $50,000 to $199,999 based on 3 reviews - Logistics & Supply Chain Consulting: $200,000 to $999,999 based on 2 reviews - Digital Engineering: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### i2i Fulfillment Review Insights Overall Review Rating: 5.0 - Quality: 4.9 - Schedule: 4.9 - Cost: 4.8 - Willing to Refer: 5.0 ### Top Mentions - Professional (3 mentions) - Timely (3 mentions) - Efficient (2 mentions) - High-quality work (2 mentions) - Personable (2 mentions) - Accessible (1 mentions) - Communicative (1 mentions) - Detail-oriented (1 mentions) - Easy to work with (1 mentions) - Exceeds expectations (1 mentions) - Exceptional performance (1 mentions) - Proactive (1 mentions) - Receptive (1 mentions) - Transparent (1 mentions) ### Review Highlights **Alignment with Company Values** Clients value the alignment of i2i Fulfillment's company values with their own, fostering a strong cultural fit and reinforcing the partnership through shared principles and goals. **Competitive Pricing** Clients appreciate the competitive pricing offered by i2i Fulfillment, which aligns with their budgets while delivering good value for cost, making their services accessible and cost-effective. **Geographic Advantage** The geographic location of i2i Fulfillment is advantageous for many clients, offering convenience and reduced shipping costs, which enhances the efficiency of their supply chains. **No Major Improvement Areas Noted** Most clients did not identify significant areas for improvement, indicating general satisfaction with the services provided by i2i Fulfillment. Any suggested improvements were minor and specific to individual preferences. **Reliable Long-Term Partnerships** Several clients have maintained long-term partnerships with i2i Fulfillment, highlighting their reliability and consistent performance over many years, which fosters trust and loyalty. **Efficient Order Fulfillment** i2i Fulfillment consistently delivers efficient order processing and accurate shipments, resulting in high customer satisfaction across various industries. Clients commend their ability to meet deadlines and maintain high standards of service. **High Professionalism and Expertise** i2i Fulfillment is recognized for their high professionalism and expertise in logistics management, which is evident in their meticulous attention to detail and operational excellence. **User-Friendly Technology** i2i Fulfillment's platform, IBIS, is highlighted for its user-friendliness and strong reporting capabilities, providing clients with real-time visibility into inventory and operations, enhancing the overall logistics experience. ### i2i Fulfillment Reviews #### Logistics & Supply Chain Consulting for Pharmaceutical Firm (Featured Review) **The Project** - Services: Logistics & Supply Chain Consulting, Warehousing & Distribution - Project size: Confidential - Project length: Nov. 2018 - Ongoing **Project Summary**: i2i Fulfillment provides third-party logistics services for a pharmaceutical firm. The team is responsible for warehouse, inbound, and outbound fulfillment services. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of Operations, Formative Pharma Inc. - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jan 9, 2025 **Feedback Summary**: i2i Fulfillment has been critical to the client's supply chain success. They've consistently delivered exceptional services, with 100% on-time fulfillment and 99.99% accuracy. Moreover, the team is responsive, proactive, and dedicated to swiftly resolving issues, making the client feel valued. ""They've demonstrated high professionalism, reliability, and expertise, making them a standout in the 3PL industry."" **BACKGROUND** Please describe your company and position.I am the Director of Operations of Formative Pharma Inc.Describe what your company does in a single sentence.Medical Device and Pharmaceutical Company that cares the PEOPLE first always. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire i2i Fulfillment to accomplish?Accurate inventory managementOn-time fulfillment of the shipping orderAffordable price **SOLUTION** How did you find i2i Fulfillment?ReferralWhy did you select i2i Fulfillment over others?High ratingsPricing fit our budgetGreat culture fitReferred to meCompany values alignedHow many teammates from i2i Fulfillment were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.3rd party Logistics service that covers warehouse, inbound and outbound services. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?On-time fulfillment: 100% over last five years.Accuracy 99.99% over last five years.Describe their project management. Did they deliver items on time? How did they respond to your needs?Their response time is always the same day, no matter what inquiries we have. If they need more information from me, they will happily call or receive our call to discuss further. They always find a solution.What was your primary form of communication with i2i Fulfillment?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?We have partnered with i2i for our medical device logistics for the past five years, and their service has consistently exceeded our expectations. From day one, they've demonstrated high professionalism, reliability, and expertise, making them a standout in the 3PL industry.Their commitment to accuracy in order fulfillment and inventory management is remarkable. We recently completed a physical inventory count with our auditor and passed with zero discrepancies, a testament to i2i’s meticulous attention to detail and operational excellence. They ensure our products are handled with the utmost care and precision, giving us complete confidence in their service.Beyond accuracy, their customer service is exceptional. The team is always responsive, proactive, and dedicated to resolving issues swiftly, making us feel valued and well-supported as clients. Whether it’s a routine inquiry or a complex logistical challenge, they respond quickly and efficiently, ensuring smooth operations every step of the way.What truly sets i2i apart is its problem-solving mindset and its ability to adapt to our unique operational needs. It doesn’t just manage logistics—it finds effective and creative solutions to ensure our supply chain runs smoothly.A key feature that has greatly enhanced our experience with i2i is its outstanding online portal. It lets us enter shipping orders directly while providing real-time visibility into inventory and inbound and outbound activities. Each shipping order includes detailed tracking information and links to the actual packaging documents, which are easily downloadable. This level of transparency and accessibility has made managing our logistics more efficient and hassle-free.A special acknowledgment goes to MJ and Angelo, who have been absolute standouts throughout our collaboration. Their professionalism, responsiveness, and genuine care for our business make working with i2i pleasurable. They consistently go above and beyond, ensuring our logistics needs are met with the highest service standards and attention to detail.In addition to their exceptional service quality, i2i offers fair and transparent pricing, which has made them a truly valuable partner for our business.If you’re looking for a reliable, trustworthy, and high-performing 3PL partner, I cannot recommend i2i highly. They have been a critical part of our supply chain success, and we are confident they will deliver the same exceptional service to any other company seeking professional logistics support.Are there any areas for improvement or something i2i Fulfillment could have done differently?There isn't anything I can suggest to improve the service quality even further from currently. --- #### Warehousing & Fulfillment for Guidebook Publisher **The Project** - Services: Fulfillment, Warehousing & Distribution - Project size: Confidential - Project length: Jan. 2016 - Ongoing **Project Summary**: i2i Fulfillment provides warehousing and fulfillment services for a guidebook publisher. The team warehouses the client's book inventory and ships orders to retailers using an electronic distribution portal. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner & President, High Col Press Ltd - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jan 10, 2025 **Feedback Summary**: i2i Fulfillment's efforts have resulted in cost savings and improved efficiency for the client. The team ships orders with clockwork precision, and their customer service is excellent. i2i Fulfillment has been a pleasure to work with, and the team is fantastic and consistently on their game. ""i2i Fulfillment is worth every penny."" **BACKGROUND** Please describe your company and position.I am the Owner / President of High Col Press LtdDescribe what your company does in a single sentence.High Col develops and publishes guidebooks for mountaineering and rock climbing across western Canada. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire i2i Fulfillment to accomplish?To distribute, ship books to retail stores as required by High ColTo warehouse book inventory **SOLUTION** How did you find i2i Fulfillment?Online SearchWhy did you select i2i Fulfillment over others?Close to my geographic locationPricing fit our budgetGreat culture fitGood value for costCompany values alignedDescribe the scope of work in detail. Please include a summary of key deliverables.Pretty simple: High Col sends books to i2i Logistics direct from the printer. They warehouse and inventory the books.High Col issues ship orders to retailers via i2i's Electronic Distribution Portal.i2i then send the book shipments to the retail store destinations **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Efficiency and cost saving for High Col.  i2i Fulfillment is worth every penny.Describe their project management. Did they deliver items on time? How did they respond to your needs?Very good. Orders are shipped out with clockwork precision. Delays only occur when there are issues that High Col has to resolve. Customer service is excellent. These comments address a time span of 10 years of collaboration with i2i.What was your primary form of communication with i2i Fulfillment?In-Person MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The owner, Michael. Fine man, and a pleasure to work with. Always on it, and he upholds excellent staff who are consistently on their game.Are there any areas for improvement or something i2i Fulfillment could have done differently?Probably, they have done everything I've requested.  --- #### Logistics & Supply Chain Consulting for Pharmaceutical Firm **The Project** - Services: Logistics & Supply Chain Consulting, Warehousing & Distribution - Project size: Confidential - Project length: Nov. 2018 - Ongoing **Project Summary**: i2i Fulfillment provides third-party logistics services for a pharmaceutical firm. The team is responsible for warehouse, inbound, and outbound fulfillment services. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of Operations, Formative Pharma Inc. - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jan 9, 2025 **Feedback Summary**: i2i Fulfillment has been critical to the client's supply chain success. They've consistently delivered exceptional services, with 100% on-time fulfillment and 99.99% accuracy. Moreover, the team is responsive, proactive, and dedicated to swiftly resolving issues, making the client feel valued. ""They've demonstrated high professionalism, reliability, and expertise, making them a standout in the 3PL industry."" **BACKGROUND** Please describe your company and position.I am the Director of Operations of Formative Pharma Inc.Describe what your company does in a single sentence.Medical Device and Pharmaceutical Company that cares the PEOPLE first always. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire i2i Fulfillment to accomplish?Accurate inventory managementOn-time fulfillment of the shipping orderAffordable price **SOLUTION** How did you find i2i Fulfillment?ReferralWhy did you select i2i Fulfillment over others?High ratingsPricing fit our budgetGreat culture fitReferred to meCompany values alignedHow many teammates from i2i Fulfillment were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.3rd party Logistics service that covers warehouse, inbound and outbound services. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?On-time fulfillment: 100% over last five years.Accuracy 99.99% over last five years.Describe their project management. Did they deliver items on time? How did they respond to your needs?Their response time is always the same day, no matter what inquiries we have. If they need more information from me, they will happily call or receive our call to discuss further. They always find a solution.What was your primary form of communication with i2i Fulfillment?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?We have partnered with i2i for our medical device logistics for the past five years, and their service has consistently exceeded our expectations. From day one, they've demonstrated high professionalism, reliability, and expertise, making them a standout in the 3PL industry.Their commitment to accuracy in order fulfillment and inventory management is remarkable. We recently completed a physical inventory count with our auditor and passed with zero discrepancies, a testament to i2i’s meticulous attention to detail and operational excellence. They ensure our products are handled with the utmost care and precision, giving us complete confidence in their service.Beyond accuracy, their customer service is exceptional. The team is always responsive, proactive, and dedicated to resolving issues swiftly, making us feel valued and well-supported as clients. Whether it’s a routine inquiry or a complex logistical challenge, they respond quickly and efficiently, ensuring smooth operations every step of the way.What truly sets i2i apart is its problem-solving mindset and its ability to adapt to our unique operational needs. It doesn’t just manage logistics—it finds effective and creative solutions to ensure our supply chain runs smoothly.A key feature that has greatly enhanced our experience with i2i is its outstanding online portal. It lets us enter shipping orders directly while providing real-time visibility into inventory and inbound and outbound activities. Each shipping order includes detailed tracking information and links to the actual packaging documents, which are easily downloadable. This level of transparency and accessibility has made managing our logistics more efficient and hassle-free.A special acknowledgment goes to MJ and Angelo, who have been absolute standouts throughout our collaboration. Their professionalism, responsiveness, and genuine care for our business make working with i2i pleasurable. They consistently go above and beyond, ensuring our logistics needs are met with the highest service standards and attention to detail.In addition to their exceptional service quality, i2i offers fair and transparent pricing, which has made them a truly valuable partner for our business.If you’re looking for a reliable, trustworthy, and high-performing 3PL partner, I cannot recommend i2i highly. They have been a critical part of our supply chain success, and we are confident they will deliver the same exceptional service to any other company seeking professional logistics support.Are there any areas for improvement or something i2i Fulfillment could have done differently?There isn't anything I can suggest to improve the service quality even further from currently. --- #### Warehousing & Shipping Services for Health Products Co **The Project** - Services: Fulfillment, Warehousing & Distribution - Project size: Confidential - Project length: Jan. 2014 - Ongoing **Project Summary**: i2i Fulfillment provides warehousing and shipping services for a health products distributor. The team helps the client distribute products, integrating with the client's online ordering catalog. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, SportsFleets - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Nov 8, 2024 **Feedback Summary**: The client has been working with i2i Fulfillment for 18–19 years and has been consistently satisfied with the team's work. The team is knowledgeable, resourceful, and accommodating. They are also dependable and consistent in performing required activities to ensure client satisfaction. ""These i2i folks are the high bar if you really want to minimize distribution headaches."" **BACKGROUND** Please describe your company and position.I am the Owner of SportsFleetsDescribe what your company does in a single sentence.Distributor of health oriented products which subscribe to being eco-friendly **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire i2i Fulfillment to accomplish?warehousingshippingintegrating with our online ordering cataloguekitting and overlabelling **SOLUTION** How did you find i2i Fulfillment?ReferralWhy did you select i2i Fulfillment over others?Pricing fit our budgetReferred to meDescribe the scope of work in detail. Please include a summary of key deliverables.We're a small distributor nationally, our needs aren't a project, they are ongoing operations of receiving, warehousing, packing our orders and a myriad of quirks that come from specific customers with special requirements and we have been fortunate that i2i has been superb in their broad knowledge of shipping to so many different entities. Its really a wealth of skill and resourcefulness this staff has and many have been there for years so literally expert/consultant quality people handing our products in and out. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Is this simple, we're a small entity, we tried renting warehouse space and found the many facets of self warehousing were economically unfeasible for us. We first heard of logistics from a trade show and our first 3PL was one of the countries largest at the time. These folks were brutal! They put stock outside on a daily basis because they ran out of room, they couldn't meet ship deadline, they were mispacking and all round about as helpful as bag of cats. An industry consultant put me on to i2i who were just down the road and we met face to face and got er' done, as they say! I'd say we are working with them now some years, 18 or 19. We're still small, they still treat us like we're an equal customer. Forget everything you read on 3PL websites, its all fluff and blowfish, you have to go there, see the facility and ask all the questions. These i2i folks are the high bar if you really want to minimize distribution headaches.Describe their project management. Did they deliver items on time? How did they respond to your needs?I'm being redundant if I add anything more here than I already have. For us, these i2i folks are guru's of distribution and accommodating to the nth degree. I cannot recall the last time we asked for something quirly, odd, or convaluted and they just roll in and took care of the need!What was your primary form of communication with i2i Fulfillment?In-Person MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?100% dependability and reliability on all fronts. Long term staff know us and to a large extent, a lot of our customers so they are consistent in performing the necessary activities without us having to get our blood pressures up!Are there any areas for improvement or something i2i Fulfillment could have done differently?I'm not certain anything stands out. We did lose use of their MDEL which costs us $5000 a year now but that was a regulatory change from the federal government. A customer christmas party with fabulous prizes might be nice. --- #### Fulfillment & Distribution for Watch & Accessories Retailer **The Project** - Services: Fulfillment, Warehousing & Distribution - Project size: Confidential - Project length: Jan. 2011 - Ongoing **Project Summary**: i2i Fulfillment provides order fulfillment services for a watch and accessories retailer. The team handles inbound receipts, inventory management, return processing, and other distribution needs. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Director of Distribution & Service Center, Nixon - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Mar 11, 2025 **Feedback Summary**: i2i Fulfillment has demonstrated efficient processing times and order accuracy, resulting in high customer satisfaction. The team is responsive, supportive, and efficient. Moreover, their user-friendly platform has strong reporting capabilities and is highly compatible. ""Their team is very efficient and constantly provides high-quality service."" **BACKGROUND** Please describe your company and position.I am the DIRECTOR OF DISTRIBUTION & SERVICE CENTER of NixonDescribe what your company does in a single sentence.Nixon is the go-to accessories shop for premium watches and much more.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire i2i Fulfillment to accomplish?Order FulfilmentVarious Distribution Needs **SOLUTION** How did you find i2i Fulfillment?ReferralWhy did you select i2i Fulfillment over others?High ratingsPricing fit our budgetGood value for costHow many teammates from i2i Fulfillment were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Order fulfillment and processing within an agreed-upon timeframe; inbound receipts and inventory management; return processing; various projects and tasks.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Efficient processing times and order accuracy. High-level customer support and customer satisfaction. Describe their project management. Did they deliver items on time? How did they respond to your needs?I2I has done an exceptional job managing our business needs. Their team is very efficient and constantly provides high-quality service. What was your primary form of communication with i2i Fulfillment?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their platform IBIS is user-friendly, has strong reporting capabilities, and is very compatible. Are there any areas for improvement or something i2i Fulfillment could have done differently?Nothing comes to mind --- #### Logistics & Fulfillment for Medical Supplies Co **The Project** - Services: Fulfillment, Logistics & Supply Chain Consulting, Warehousing & Distribution - Project size: $200,000 to $999,999 - Project length: Jan. 2015 - Jan. 2025 **Project Summary**: i2i Fulfillment provides logistics services for a medical supplies company. The team has received international containers, unloaded products, inspected goods, palletized items, and managed inventory. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Project Manager, Medical Depot - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Jan 14, 2025 **Feedback Summary**: i2i Fulfillment has increased operational efficiency and order processing times by 20% and reduced transportation costs by 25%. The team has managed the project with a well-structured approach and held weekly progress meetings. The team has demonstrated a strong commitment to meeting objectives. ""They were highly responsive to our needs throughout the project."" **BACKGROUND** Please describe your company and position.I am the Project Manager of Medical DepotDescribe what your company does in a single sentence.We import and distribute medical supplies to end users. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire i2i Fulfillment to accomplish?Receive international containers, unload products, inspect for damaged goods, palletize items accordingly, and stack them on pallet racks, ensuring they are ready for sale.Utilize customized software, accessible by our staff in multiple countries, for various purposes including inventory management.Pick and pack all orders after cross-checking the best prices through their laser measuring software to identify the most suitable courier for the required location. **SOLUTION** How did you find i2i Fulfillment?ReferralClutch SiteWhy did you select i2i Fulfillment over others?Pricing fit our budgetGreat culture fitGood value for costCompany values alignedDescribe the scope of work in detail. Please include a summary of key deliverables.Receive international containers, unload products, inspect for damaged goods, palletize items accordingly, and stack them on pallet racks, ensuring they are ready for sale. Utilize customized software, accessible by our staff in multiple countries, for various purposes including inventory management and checks. Pick and pack all orders after cross-checking the best prices through their laser software to identify the most suitable courier for the required location. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Increased operational efficiency: The implementation of the customized software improved order processing times by 20%, reducing overall fulfillment time.Cost savings: By utilizing the laser measuring software to compare couriers, we were able to optimize shipping routes, reducing transportation costs by 25%.Inventory accuracy: The integration of the software resulted in a improvement in inventory tracking and accuracy, minimizing stock discrepancies.Global collaboration: With staff in multiple countries able to access and use the software, the process of managing orders and inventory became more efficient across our international locations.These results demonstrate significant progress toward our goals of streamlining operations, reducing costs, and improving service delivery.Describe their project management. Did they deliver items on time? How did they respond to your needs?The project was managed with a clear and well-structured approach. Regular milestones were set, and the project was divided into manageable phases to ensure smooth execution. Weekly progress meetings allowed for real-time updates and adjustments, keeping everyone aligned.The team delivered all items on schedule, with no significant delays. Any minor setbacks, such as supply chain disruptions, were promptly communicated and resolved, and deadlines were adjusted accordingly to minimize impact. In instances where adjustments were necessary, they demonstrated excellent foresight in managing timelines effectively.They were highly responsive to our needs throughout the project. When new requirements or changes arose, they quickly adapted and provided actionable solutions. Their flexibility in addressing our evolving demands helped keep the project on track and ensured we were consistently satisfied with their level of service. They also proactively suggested improvements based on our feedback, demonstrating a strong commitment to meeting our objectives.What was your primary form of communication with i2i Fulfillment?Virtual MeetingWhat did you find most impressive or unique about this company?Access to the onwer!Are there any areas for improvement or something i2i Fulfillment could have done differently?i2i Fulfillment could consider introducing more sustainable packaging such as eco-friendly materials or carbon offset programs for deliveries. --- #### Third-Party Logistics for Beauty & Wellness Supplements Co **The Project** - Services: Fulfillment, Warehousing & Distribution - Project size: $50,000 to $199,999 - Project length: Jan. 2018 - Ongoing **Project Summary**: i2i Fulfillment provides third-party logistics services for a beauty and wellness supplements company. The team handles inventory management, ships orders within Canada, and implements various projects. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Manager of Sales & Partnerships, Bend Beauty - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Nov 25, 2024 **Feedback Summary**: i2i Fulfillment has helped the client achieve accurate orders and efficient shipping. Their courier prices are excellent. The team is professional, timely, and receptive to the client's needs. Moreover, they have an amazing team and are a pleasure to work with; overall, the engagement is successful. ""We love working with i2i Fulfillment."" **BACKGROUND** Please describe your company and position.I am the Manager of Sales & Partnerships of Bend BeautyDescribe what your company does in a single sentence.Bend Beauty sells beauty and wellness supplements direct to consumers and B2B partners. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire i2i Fulfillment to accomplish?Order efficiencyOrder accuracyShipping expertise **SOLUTION** How did you find i2i Fulfillment?Online SearchWhy did you select i2i Fulfillment over others?Close to my geographic locationPricing fit our budgetGreat culture fitGood value for costCompany values alignedHow many teammates from i2i Fulfillment were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.I2I is our 3PL we rely on to ship all of our orders within Canada. They provide inventory management, extremely timely/responsive communications, additional support as needed. They have been very receptive to various projects we have asked them to implement (kitting, etc.).  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Order accuracy Efficient shippingExcellent courier pricesDescribe their project management. Did they deliver items on time? How did they respond to your needs?The person who initially set up the account with i2i is no longer with the company. But, I can imagine the process was very similiar to all interactions/requirements we've had since then. Very timely, professional, and receptive. What was your primary form of communication with i2i Fulfillment?Email or Messaging AppWhat did you find most impressive or unique about this company?AMAZING team there. We love working with i2i Fulfillment. They are pros and make our jobs much easier.Are there any areas for improvement or something i2i Fulfillment could have done differently?No. --- #### Fulfillment for Beauty & Cosmetics **The Project** - Services: Digital Engineering, Fulfillment, Warehousing & Distribution - Project size: Confidential - Project length: Jan. 2021 - Ongoing **Project Summary**: i2i Fulfillment provides warehousing and fulfillment services for a haircare company. The team is in charge of simplifying shipping to the client's Canadian customers and reducing operations costs. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Senior Director of Strategy and Operations, Haircare Company - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Nov 8, 2024 **Feedback Summary**: Thanks to i2i Fulfillment's efforts, the client's customers receive their orders faster, and the client pays significantly lower shipping fees. i2i Fulfillment is responsive, helpful, and quick to accommodate requests. Their friendly and solutions-oriented approach ensures an ongoing partnership. ""They are a friendly and solutions-oriented team."" **BACKGROUND** Please describe your company and position.I am the Senior Director of Strategy and Operations of a beauty & cosmetics company Describe what your company does in a single sentence.High-end haircare brand.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire i2i Fulfillment to accomplish?Simplify shipping to Canadian customersReduce operations costs of Canadian business **SOLUTION** How did you find i2i Fulfillment?Online SearchWhy did you select i2i Fulfillment over others?Company values alignedConfidence in LeadershipHow many teammates from i2i Fulfillment were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.i2i is our exclusive warehousing and fulfillment partner in Canada. We use both of their locations for maximum cost efficiency and best consumer experience. We rely on them to ship the correct items, on time, in great condition, at an acceptable speed to our loyal customers.   **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Our customers received orders faster than when we shipped from the USA. We also pay significantly lower shipping fees. Describe their project management. Did they deliver items on time? How did they respond to your needs?Their team helped us get set up quickly in one location, and when we decided to expand, they quickly got us into their second. The team is incredibly responsive and helpful, even in moments where we make slightly unorthodox requests. What was your primary form of communication with i2i Fulfillment?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?They are a friendly and solutions-oriented team. I'm never concerned about hearing back from them, or getting the help I need.Are there any areas for improvement or something i2i Fulfillment could have done differently?N/A --- #### Fulfillment, Storage & Shipping for Snowsport Gloves Store **The Project** - Services: Fulfillment, Logistics & Supply Chain Consulting, Warehousing & Distribution - Project size: $1,000,000 to $9,999,999 - Project length: Jan. 2004 - Ongoing **Project Summary**: i2i Fulfillment provides customer fulfillment, inventory management, shipment, and storage for a snowsport gloves wholesaler. Moreover, the team offers real-time data and reports to the client. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** VP, Swany Canada - Industry: Consumer products & services - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Mar 26, 2024 **Feedback Summary**: i2i Fulfillment’s work has been met with positive acclaim. The team performs quick receiving, on-time shipping, and accurate reporting. The team manages the project efficiently, meets deadlines, and provides prompt customer service. Their dedication to the client's business stands out. ""They very much care about our business."" **BACKGROUND** Please describe your company and position.I am the Vice President of Swany CanadaDescribe what your company does in a single sentence.wholesale snowsport gloves and DTC **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire i2i Fulfillment to accomplish?customer fulfillmentinventory management and storage **SOLUTION** How did you find i2i Fulfillment?ReferralWhy did you select i2i Fulfillment over others?High ratingsPricing fit our budgetGreat culture fitGood value for costHow many teammates from i2i Fulfillment were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.receive and ship inventory. Manage inventory storage.Provide real time data on shipping and inventory. Provide real time reporting and reports **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?quick receiving. On time shipping. Accurate reporting.Describe their project management. Did they deliver items on time? How did they respond to your needs?Professional and efficient management. Met agreed upon deadlines. Prompt and expedient customer serviceWhat was your primary form of communication with i2i Fulfillment?In-Person MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Personal and friendly service. They very much care about our business.Are there any areas for improvement or something i2i Fulfillment could have done differently?always searching for better freight rates. --- #### Warehousing, Packing & Shipping for Supplements Distributor **The Project** - Services: Fulfillment, Warehousing & Distribution - Project size: Confidential - Project length: Jan. 2013 - Ongoing **Project Summary**: i2i Fulfillment warehouses products for a supplements distributor. The team packs, ships, and tracks packages for the client. They’re also in charge of updating SOPs and maintaining a facility for the client.  **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Executive, Promedics Nutraceutical Ltd - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Mar 5, 2024 **Feedback Summary**: The client is happy with i2i Fulfillment’s services, which meet expectations. The team is responsive to the client’s needs and communicates effectively. Their personalized services have also been remarkable. Overall, their reliability has resulted in a successful partnership with the client.  "“I have always been impressed with their personalized service."" **BACKGROUND** Please describe your company and position.I'm an executive at Promedics Nutraceutical LtdDescribe what your company does in a single sentence.Distribution of supplements **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire i2i Fulfillment to accomplish?ship orders to our customers **SOLUTION** How did you find i2i Fulfillment?Online SearchOtherWhy did you select i2i Fulfillment over others?Close to my geographic locationGood value for costCompany values alignedHow many teammates from i2i Fulfillment were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.I to I warehouses our products and picks/packs/ships orders to our customers. They also track packages and maintain a Health Canada approved facility which includes keeping retains and up-to-date SOPs. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?order shipping times (from receiving order to shipping)Describe their project management. Did they deliver items on time? How did they respond to your needs?They have always responded promptly to any request that we have made. The communication between both staff and management is excellent.What was your primary form of communication with i2i Fulfillment?Email or Messaging AppWhat did you find most impressive or unique about this company?I have always been impressed with their personalized service. Dealing in Health Canada's regulatory environment is difficult and they have always proved to be up to the task.Are there any areas for improvement or something i2i Fulfillment could have done differently?None --- ## Packages ## Locations (2) ### Delta, Canada (Headquarters) - 1442 Cliveden Avenue - Delta, BC V3M 6L9 - Canada - Phone: +1.604.777.1470 ### Mississauga, Canada - 75 Aventura Court - Mississauga, ON L5T 2Y6 - Canada - Phone: +1.905.362.1603 ## Contact i2i Fulfillment [Send a message](https://clutch.co/profile/i2i-fulfillment)