Hrenko Digital Agency

BACKGROUND

Please describe your company and position.

I am the Tourism manager of Eger City Tourism Ltd.

Describe what your company does in a single sentence.

Our company is responsible for Eger's tourism positioning and communication, including the management of marketing campaigns, publications, and online platforms, as well as the operation of the city's tourist information office.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hrenko Digital Agency to accomplish?

• The main objective was to create a modern, high-performance tourism portal that highlights local programs and attractions while significantly improving organic visibility and user engagement.

SOLUTION

How did you find Hrenko Digital Agency?

Referral

Why did you select Hrenko Digital Agency over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Hrenko Digital Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The agency delivered a comprehensive strategic and technological solution for Eger’s tourism communication. We designed and developed a new tourism website that balances a clean, user-friendly structure with the city’s youthful and vibrant character. The platform reflects Eger’s core values while ensuring a seamless user experience across all devices. Instead of relying on templates, we implemented a custom-developed solution tailored specifically to local needs, covering everything from initial design to long-term maintenance.

Key Deliverables:

• UX/UI Design: A reimagined, youthful brand identity and clean interface.
• Custom Web Development: A unique Laravel-based framework (not a template).
• "My Eger" Feature: A custom function allowing users to plan trips and download personalized PDF itineraries.
• Responsive Functionality: Full optimization for mobile, tablet, and desktop.
• Search Integration: Advanced program search module. 
• Support & Maintenance: VPS Cloud hosting infrastructure and ongoing technical support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website was completed on schedule in less than six months, despite significant time pressure and a limited budget, and has been operating smoothly ever since thanks to ongoing maintenance. According to our measurements, both the city's residents and visitors are satisfied with the site, which now receives around 2 million page views annually. The website has enabled more effective outreach to tourists interested in Eger.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The agency was highly responsive and immediately available throughout the project, addressing all our needs with impressive speed. We maintained a hybrid communication model during development: while most interactions took place online for efficiency, they also made several personal visits to Eger to ensure alignment. We continue to be in frequent contact to this day, primarily communicating online, which reflects their long-term commitment and reliable support.

What was your primary form of communication with Hrenko Digital Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their helpfulness, expertise, and speed. They consistently provided professional solutions to any problems that arose, demonstrating a high level of problem-solving capability and dedication to the project's success.

Are there any areas for improvement or something Hrenko Digital Agency could have done differently?

I honestly cannot identify any areas for improvement; I am perfectly satisfied with their work. Several agencies competed for this project, but Hrenko clearly stood out among them, and their performance confirmed they were the right choice.

BACKGROUND

Please describe your company and position.

I am the Head of Tourism of Esztergom-Budapest Archdiocese Tourism Office

Describe what your company does in a single sentence.

 The work of the Esztergom- Budapest Archdiocese Tourism Office consist of developing alliances between built and intangible religious heritage as well as the cultural and leisure establishments belonging to the archdiocese and present them within a unified tourism concept.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hrenko Digital Agency to accomplish?

• The primary objective was to create a modern, user-friendly tourism platform with a unique design and a flexible CMS that effectively showcases the Archdiocese’s religious, historical and cultural sites.

SOLUTION

How did you find Hrenko Digital Agency?

• Online Search
• Referral

Why did you select Hrenko Digital Agency over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Hrenko Digital Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Branding: Logo and slogen: The idea was to create a logo that reflects the values and the heritage of the Archdiocese,  and while being elegant and modern at the same time.

Webdesign:  We wanted to create an easy to use webpage presenting more than 1000-year-old historical, cultural and religious heritage of the archdiocese to a wider audience with the aim to make all of our treasures better known. The webpage design follows the tourism trends of presenting destination. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Key indicators of success included higher visitor engagement, improved content-management efficiency through the Synergy Fox CMS, and increased user satisfaction with the platform’s structure and performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working with Hrenko Digital Agency has been exceptionally effective, both professionally and personally. Both the visual identity and the website were completed on schedule, with attention to every detail. I would especially highlight the team’s helpfulness and creativity. 

What was your primary form of communication with Hrenko Digital Agency?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I would especially highlight the team’s helpfulness and creativity.

Are there any areas for improvement or something Hrenko Digital Agency could have done differently?

I was absolutely delighted with their work.