href Agency

BACKGROUND

Please describe your company and position.

I am the Creative Director of The Dairy

Describe what your company does in a single sentence.

Marketing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire href Agency to accomplish?

• Web development

SOLUTION

How did you find href Agency?

Referral

Why did you select href Agency over others?

• High ratings
• Great culture fit
• Company values aligned
• Other

How many teammates from href Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We've worked with Href for several years on a number of web build projects. As a creative agency, we specialise in designing high performance, user-centric platforms for our client base, but do not have a web development resource in-house. We use Href as an extension of our team, providing web development support and building our client's sites (and our own) from our supplied designs. The quality, precision and attention to detail in their builds is of an incredibly high standard.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They have a highly skilled development team, who take the time to understand our requirements, asking the right questions and offering the best solutions to any complex build issues or queries from our team. The quality of their work and attention to detail is outstanding and we can always rely on them to meet the creative vision for our designs and surpass our expectations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management and communication from Href has always been excellent. Their account managers are professional and easy to do work with. They listen to our requirements carefully and communicate very effectively, reacting quickly to our requests and providing regular progress updates throughout the duration of the projects. Their tried and tested processes for delivering these projects are efficient and reliable and ensure timescales are always met, equaling our own high standards when managing projects for our own clients.

What was your primary form of communication with href Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their efficiency, communication and project management skills and their ability to understand our requirments, meeting our creative visions and producing high quality output which delivers the right results.

Are there any areas for improvement or something href Agency could have done differently?

Not particularly. Just continue being a reliable partner and producing excellent work!