# Hive Digital Hive Digital Reviews (14), Pricing, Services & Verified Ratings - 4.8 out of 5 average review rating - 0 connections joined Hive Digital's Network [Visit Website](http://www.hivedigital.com) [Get a Custom Proposal](https://clutch.co/profile/hive-digital) **Industry Leading Digital Marketing Services** Hive Digital empowers globally responsible companies, organizations, and individuals by amplifying their message through industry-leading innovation and digital marketing expertise. Hive Digital was recently awarded The People's Choice Award for _Best Digital Marketing Agency_ _of 2022_ and two Web Excellence Awards for _Best Google Ad Campaign_, and _Best Marketing and SEO Campaign._ In 2021Hive Digital was awarded _Best Small SEO Agency_ and _Best SEO Campaign_ in the United States by the US Search Awards, and was shortlisted for the Global Search Awards in both categories. Hive Digital is a Benefit Corp who has been a part of the internet marketing industry for almost 20 years. We utilize empirically proven and effective digital marketing techniques to help our clients identify and achieve greater exposure online through the highest quality consultation, implementation, management, and support services for paid advertising, organic search optimization, website analytics, customer conversion, and social media marketing strategies. We are not only passionate about the clients we work with, but we are also passionate about our team members and fully support them in their quest to live a happy, healthy, and fully alive life. Hive Digital works closely with every client to develop and execute custom digital marketing programs with interactive white-glove service and dedicated support staff. Hive Digital's commitment to excellence enables us to deliver top results that will bring a higher return on investment to any digital asset. ## Company Information - Minimum project size: $5,000+ - Hourly rate: $200 - $300 - Number of employees: 10 - 49 - 1 Locations: - Holly Springs, NC (Headquarters) - Founded in 2002 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 25% Pay Per Click - 25% Search Engine Optimization - 20% Content Marketing - 15% Digital Strategy - 10% Conversion Optimization - 5% Social Media Marketing ### Focus Areas - PPC Focus: - 80% Google Adwords - 10% Bing Advertising - 10% YouTube Advertising - SEO Focus: - 20% Content development - 20% Link earning & development - 20% Local search - 20% On site optimization - 10% Other SEO - 5% Mobile optimization - 5% Multilingual SEO ### Industries - 10% Financial services - 5% Information technology - 5% Consumer products & services - 35% eCommerce - 5% Advertising & marketing - 5% Energy & natural resources - 5% Legal - 5% Education - 5% Medical - 5% Business services - 15% Non-profit ### Clients - 25% Small Business (<$10M) - 40% Midmarket ($10M - $1B) - 35% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.7 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Hive Digital's pricing varies significantly, with projects costing from $3,000 to $100,000 depending on the complexity and duration. Clients report good value for cost, highlighting effective SEO and digital marketing strategies that yield substantial traffic increases and lead generation. **Most Common Project Size**: $10,000 to $49,000 based on 11 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Search Engine Optimization: $10,000 to $49,000 based on 7 reviews - Other Digital Marketing: $10,000 to $49,000 based on 3 reviews - Pay Per Click: $10,000 to $49,000 based on 2 reviews - Conversion Optimization: Confidential based on 1 review - Digital Strategy: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Hive Digital Review Insights Overall Review Rating: 4.8 - Quality: 4.6 - Schedule: 4.8 - Cost: 4.7 - Willing to Refer: 4.9 ### Top Mentions - Knowledgeable (4 mentions) - Great project management (3 mentions) - High-quality work (3 mentions) - Puts the customer first (3 mentions) - Timely (3 mentions) - Unique expertise (3 mentions) - Experienced (2 mentions) - Helpful (2 mentions) - Honest (2 mentions) - Professional (2 mentions) - Transparent (2 mentions) - Understands their clients' needs (2 mentions) - Well-organized projects (2 mentions) - Accommodating (1 mentions) - Communicative (1 mentions) - Creative (1 mentions) - Customized support (1 mentions) - Exceeds expectations (1 mentions) - Patient (1 mentions) - Trustworthy (1 mentions) ### Review Highlights **Strong Expertise in SEO and PPC** Clients consistently praise Hive Digital for their deep knowledge and effective execution in SEO and PPC campaigns, leading to improved search rankings, increased traffic, and better-quality leads. Their ability to boost visibility and engagement is frequently highlighted. **Transparency and Honesty** Clients appreciate Hive Digital's transparency and honesty, especially in reporting and communication. They do not upsell unnecessary services and provide clear, straightforward insights into project performance and outcomes. **Proficient in Handling Large and Complex Projects** Hive Digital's capability to manage extensive projects, such as websites with thousands of pages, is noted. They provide comprehensive SEO strategies that cater to complex client needs, ensuring sustained improvements in visibility and traffic. **Effective Project Management** Hive Digital is commended for excellent project management, delivering on time, and maintaining smooth communication. Clients appreciate their organized approach and regular updates, which ensure projects stay on track and objectives are met. **Competitive Pricing with High ROI** Clients find Hive Digital's services cost-effective, with many reporting a strong return on investment. While some mentioned high costs, they generally agreed that the quality and results justify the expenditure. **Potential for More Proactive Strategic Input** Some clients expressed a desire for Hive Digital to take a more proactive role in suggesting strategic improvements and guiding campaigns, rather than waiting for client direction. This could enhance project outcomes. **Genuine Client Care and Alignment** Clients value Hive Digital's genuine interest in their missions and goals, highlighting the company's cultural alignment and the human connection they bring to their partnerships, which enhances collaboration and project outcomes. **Room for Improved Communication** While communication is generally strong, a few clients suggested Hive Digital could improve by offering more proactive updates and strategic insights, especially for clients who are less familiar with SEO and digital marketing. **Deep Industry Connections** Hive Digital's connections in the industry, such as access to insights from Google's team, are seen as a valuable asset that enhances their ability to deliver effective SEO strategies and stay ahead of industry trends. ### Hive Digital Reviews #### SEO & Conversion Optimization for Nonprofit Organization **The Project** - Services: Conversion Optimization, Digital Strategy, Search Engine Optimization - Project size: Confidential - Project length: Oct. 2003 - Ongoing **Project Summary**: Hive Digital provides SEO and conversion optimization services for a nonprofit organization. The team is responsible for keyword research, website optimization, content strategy guidance, and analytics. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 4.5 **The Reviewer** Marketing Team Lead, Nonprofit Organization - Industry: Non-profit - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Nov 14, 2024 **Feedback Summary**: Thanks to Hive Digital's efforts, the client has doubled the number of ranking keywords and seen an increase in web traffic. The client's overall ranking has improved, and the team is deeply connected to the client's mission. Hive Digital delivers work on time and communicates via biweekly meetings. ""What stands out most about Hive Digital is how deeply connected and inspired they are by our mission."" **BACKGROUND** Please describe your company and position. I am the Marketing Team Lead of a non-profit company Describe what your company does in a single sentence.Our organization partners with low-income communities to provide sustainable solutions through healthcare, education, and development, empowering local leaders and addressing the root causes of poverty. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Hive Digital to accomplish?Increase LeadsIncrease TrafficImprove Google Ranking **SOLUTION** How did you find Hive Digital?Online SearchWhy did you select Hive Digital over others?Great culture fitCompany values alignedHow many teammates from Hive Digital were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Keyword Optimization: Researching and implementing targeted keywords to improve our search engine rankings.Website Optimization: Enhancing website performance, structure, and content to align with SEO best practices.Content Strategy: Providing guidance on content creation and optimization to increase traffic and engagement.Traffic Analysis: Regularly reporting on website traffic, user behavior, and search engine performance to inform strategies.Analytics Support: Setting up and managing analytics tools, interpreting data, and identifying actionable insights to improve user experience and conversions.Conversion Optimization: Implementing strategies to increase website conversions, such as lead generation and volunteer registration. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Keyword Performance: We doubled the number of ranking keywords, significantly improving our visibility on search engines.Increased Traffic: Our website experienced increase in traffic, reflecting improved search engine optimization and content strategy.Higher Search Rankings: Overall ranking on Google improved, positioning our organization more prominently in search results.Lead Generation: Leads generated from our blogs tripled, showcasing the effectiveness of the optimized content strategy in driving meaningful engagement.Describe their project management. Did they deliver items on time? How did they respond to your needs?Their project management has been excellent. We have biweekly meetings to ensure everything stays on track, and they consistently deliver items on time. Communication is smooth, and they are always approachable and responsive to our needs. Even when we have questions or challenges that aren't directly tied to our current projects, they go above and beyond to provide guidance and support, demonstrating their commitment to our success.What was your primary form of communication with Hive Digital?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What stands out most about Hive Digital is how deeply connected and inspired they are by our mission. They genuinely care about what we’re trying to achieve, and that human connection makes all the difference. Their approach during meetings is incredibly comfortable and encouraging—they never make us feel bad for not knowing something. Instead, they are always open, friendly, and eager to share their expertise in a way that empowers us. This combination of professionalism and genuine support is truly unique.Are there any areas for improvement or something Hive Digital could have done differently?One area for improvement might be adjusting the pace of explanations during more technical discussions. SEO optimization can be highly technical and sometimes challenging to grasp, especially for clients like us, where the majority of the team are not native English speakers. While their communication is generally excellent, going a bit slower and simplifying explanations could help reduce the need for redundant questions and make the learning process smoother. It’s not a major issue—just a suggestion to ensure clients who need a little more patience feel fully supported and confident. 😊 --- #### SEO & PPC for CPA Sales Firm **The Project** - Services: Pay Per Click, Search Engine Optimization - Project size: $10,000 to $49,999 - Project length: Jan. 2020 - Ongoing **Project Summary**: Hive Digital spearheaded both SEO and PPC initiatives for a company that sells CPA firms. They conducted a site audit, monitored their client’s performance, and reported upon their work to suggest improvements. **Review Rating**: 4.5 - Quality: 4.0 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Poe Group Advisors - Industry: Business services - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 2, 2020 **Feedback Summary**: Hive Digital drove results. Thanks to their efforts, the client’s 2020 web traffic exceeded their previous year’s total traffic by July. They were transparent and straightforward in their reporting, so the client never had to worry about being upsold or deciphering vague outcomes. ""They’re transparent, honest, and don’t fluff up their numbers." " **BACKGROUND** Introduce your business and what you do there. I’m the owner and founder of Poe Group Advisors, and we sell CPA firms. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Hive Digital? We wanted to boost our search rankings and were looking for a company that specialized in organic SEO. **SOLUTION** What was the scope of their involvement? They spearheaded our organic SEO initiatives. They conducted a site audit and monitored and reported upon our performance to help us improve it. Once we talked with them, we discovered that we could take advantage of their expertise in paid search. Since then, we’ve relied on them for Google Ads management. What is the team composition? We had two primary points of contact. Fred (Paid Search Analyst) handles our paid ads, and Tripp (SEO Specialist) manages our organic SEO. How did you come to work with Hive Digital? We found them through a google search. We talked with several SEO firms, but we liked that Hive Digital was rated by Moz. This, along with the fact that they focused heavily on SEO,  compelled us to work with them. They didn’t try to upsell us on any extra services. How much have you invested with them? We spend around $3,000 a month, which comes to around $30,000 so far. What is the status of this engagement? They worked with us starting in January 2020, and the relationship is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We’ve seen an increase in our total web traffic. By the end of July 2020, we’d already exceeded the traffic we’d seen in all of 2019.   How did Freeport Metrics perform from a project management standpoint? They were very responsive and did a good job, generally speaking. The results are there, and that’s most important to me. What did you find most impressive about them? They don’t try to hype up their results. They’re transparent, honest, and don’t fluff up their numbers. Are there any areas they could improve? They could’ve established a more consistent cadence of meetings and reports. I’d appreciate it if we could have brief check-ins once in a while. A little more communication and guidance would go a long way. Do you have any advice for potential customers? Try to set a rhythm of meetings when you formulate an agreement with them. I strongly recommend them. --- #### SEO Services & Research for Pet Food Company **The Project** - Services: Search Engine Optimization - Project size: $10,000 to $49,999 - Project length: May 2020 - Ongoing **Project Summary**: Hive Digital provided SEO consulting services to a pet food retailer. They analyzed the competitive landscape, determined effective keywords, and provided feedback on blog content to focus on selected keywords. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Manager, Pet Food Company - Industry: Other industries - Client size: 501-1,000 Employees - Review Type: Phone Interview - Verified **The Review** — Sep 22, 2020 **Feedback Summary**: While still early in the project, the partner is impressed with their depth of e-commerce expertise and ability to meet project milestones according to schedule. They've laid a strong foundation to track organic leads and progress sustainably. Communication is clear through weekly meetings. ""They’re a thorough team that goes above and beyond when given a task." " **BACKGROUND** Introduce your business and what you do there. I’m the brand marketing manager of a pet food company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Hive Digital? We were launching two B2C e-commerce sites to support third-party vendor sales. It was important for us to have foundational SEO work prior to launch in order to rank for keywords that could support our sales channel.   **SOLUTION** What was the scope of their involvement? We wanted them to pull competitor rankings to give our team an understanding of their SEO strategies. Additionally, I wanted to understand which keywords we should be targeting and using for our marketing strategy. Lastly, we also tackled blog post content and scheduling for the two sites. They advised on all the content and reviewed pieces after we wrote them in-house.  What is the team composition? We had a sales director, account manager, and two other SEO teammates.  How did you come to work with Hive Digital? I created an RFP, looking for a partner that would be a good culture fit and could work within our budget. They popped up in a Google search I did for the work.  How much have you invested with them? We’ve invested about $20,000 so far.  What is the status of this engagement? We’ve been working together since May 2020. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? It’s still early into our engagement together, so I don’t have success metrics yet. However, their process is strong and they’re meeting all of our execution milestones. They’ve completed a search console reporting format that we’ll be using in the future to track our SEO success.   How did Hive Digital perform from a project management standpoint? They’re an organized team that always made it easy to track progress, budget, and deliverables. That allowed me to conduct conversations with the project manager more efficiently, eliminating any confusion. We communicate through Basecamp and a weekly update email that details progress and next steps.  What did you find most impressive about them? They’re a thorough team that goes above and beyond when given a task. They offer quick turnaround times, even when they are tasked with a lot of behind-the-scenes work. It was great to know that they had e-commerce experience in the past, so we could rely on them for suggestions and direction.   Are there any areas they could improve? It may be helpful for them to break down their timetables more specifically, especially for clients who aren’t experts in SEO.   Do you have any advice for potential customers? Align with them on key deliverables and timelines proactively. --- #### SEO & Link Audit for Costa Rican Travel & Tour Agency **The Project** - Services: Search Engine Optimization - Project size: $10,000 to $49,999 - Project length: May 2013 - Ongoing **Project Summary**: Hive Digital provided SEO and website organization consultation to a travel agency and tour operating company for Costa Rica, helping them to migrate their site to a new URL and implement https and AMP. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Owner, My Costa Rica & CostaRica.org - Industry: Hospitality & leisure - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 16, 2020 **Feedback Summary**: The recommendations and site improvements provided by the Hive Digital team have been transformational in the success of their client’s company, multiplying their site traffic, increasing their online legitimacy, and helping to protect them against future Google Algorithm updates. "“It feels like they are accountable for what they say they’ll deliver, and they really care about you being successful.” " **BACKGROUND** Introduce your business and what you do there. I’m the owner and manager of CostaRica.org and My Costa Rica. We are a travel agency in the US and web marketing company, as well as a tour operator that does custom vacation packages in the capital, San Jose. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Hive Digital? We have a huge website with over 3000 pages that we’ve migrated across multiple domains in the 16 years we’ve been in business. We were having some site issues and needed help recovering and decided to purchase a new domain we needed expert insight on setting up our SEO and URLs the right way. **SOLUTION** What was the scope of their involvement? They helped us from start to finish on the process. There was a lot of work on our end putting the site together and restructuring the URLs, but they gave us a step-by-step process that we could follow that guided us through the entire process. Their insight helped us significantly with redirecting DNSs so that our website didn’t crash when we made the switch. They also helped us set up AMP and securing https for our sites and a lot of other little things that we might have overlooked or just not known how to do otherwise. What is the team composition? I worked primarily with Dominic (Vice President, Marketing). How did you come to work with Hive Digital? Their team was referred to us by someone else in our industry who vouched for the quality of their work. How much have you invested with them? We’ve spent about $10,000 on their work in total. What is the status of this engagement? The partnership started around May 2013 and we’ve worked together on a variety of projects over the years since then. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The impact of their work on our business has been fairly transformational. We had the site vacationstocostarica.com and could never make it gather much traffic, but when we did the whole site redirect and meticulously set up all of the new links to costarica.org, we saw a huge spike in traffic overall. Our organic traffic went from around 20,000 to nearly 100,000 from the variety of changes that we implemented all at once. How did Hive Digital perform from a project management standpoint? Our workflow for the project was excellent. I have an inhouse developer, so they just gave us to-do lists and we went through them one by one. When we actually pulled the trigger to make the switch, they guided us through the whole process, which helped us to be really successful. What did you find most impressive about them? I’ve looked into other SEO companies in the past and gotten terribly burned, gaining nothing from the engagements. With Hive Digital, it feels like they are accountable for what they say they’ll deliver, and they really care about you being successful. They pick their clients wisely, and it’s important for them that they are invested in the projects they work on because it allows them to deliver a much higher quality of service than you find at most other companies. Are there any areas they could improve? Our most recent engagement didn’t feel quite as productive in terms of developing a game plan to recover some lost rankings and really singling out the issues that we had. I got some good ideas about ways to improve, and SEO can be hard to get specific with a lot of the time, but I do wish it could have been a little bit more directive. Do you have any advice for potential customers? I think being clear about your goals while still managing your expectations and understanding that you’re making a long-term investment is the best thing you can do for yourself in a situation like this. It’s so important to be patient and understand that legitimate tactics take time to show results. If you trust the advice that they give you, the results will pay out in a big way eventually. --- #### SEO & Content Marketing For Real Estate Firm **The Project** - Services: Search Engine Optimization - Project size: $10,000 to $49,999 - Project length: Jan. 2014 - Ongoing **Project Summary**: Hive Digital provides ongoing SEO services and conversion funnel improvements for the website of a real estate firm. They help create content, build backlinks, and optimize code for SERPs. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Real Estate Firm - Industry: Real estate - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 10, 2020 **Feedback Summary**: The website has seen consistent increase in business since the beginning of the engagement, in large part attributed to the work Hive Digital has provided for them. The team is creative and independent, coming up with good ideas and executing them without requiring too much work from the client. "“Their whole team is incredibly knowledgeable and always comes up with good ideas.” " **BACKGROUND** Introduce your business and what you do there. I own a real estate firm with about five realtors. We do about 150 sales per year. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Hive Digital? We have a website, but I wanted to increase the number of people who were finding me online, so I hired them to help me with improving SEO and conversion. **SOLUTION** What was the scope of their involvement? They provided a range of services for us, from helping to create content or hiring a third-party company to create content for the site to providing technical SEO work by changing the formatting of the code on our backend. Their team also adjusted titles and meta-descriptions on the site to make them more appealing. On top of that, they conducted a couple of blog linking campaigns in which they would write blogs and link to other people in order to encourage them to link back to us. Overall, they have been able to provide a lot of different recommendations for tactics to improve the site. What is the team composition? I’ve worked with a number of different people from their team, but my main point of contact is Tripp (Sr. SEO Consultant & Product Manager), who has been there consistently along the way. How did you come to work with Hive Digital? Tripp was actually looking for a house, so we met him through our business originally but then got to know him and decided we could make use of the services he provided. How much have you invested with them? My best estimate is that we’ve spent around $40,000 in total. What is the status of this engagement? We started working with them in January 2014, so the relationship has been going on for quite some time now. We usually loop back every six months or so to do some improvement work with them, but we’ve been doing that regularly since the beginning. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Since we started working with them, my website has gradually increased in visitors and grown the number of leads coming in through that funnel by about 10%-15% each year. It’s hard to pinpoint the exact results of their work, but part of that continued success is absolutely due to what they’ve provided for us. How did Hive Digital perform from a project management standpoint? At this point in the relationship, project management is incredibly easy for me to handle because they are able to take care of pretty much everything on their own. They come to me with a plan and I’ll sign off on it, and then I check in with them in a couple of weeks to see how everything is going. Whenever I contact them to start on another initiative, we usually have our first meeting in person, and then the rest is done over email. They check in with me if they have questions and vice versa, but in general, it’s a very productive but laid-back process. What did you find most impressive about them? Their whole team is incredibly knowledgeable and always comes up with good ideas. Every time I meet up with them, it’s clear that that they have a great handle on what they do. And beyond that, the fact that they’ve kept up that level of creativity and service over so many years is a true testament to their ability. Are there any areas they could improve? I don’t really have any particular things I wish they would improve. If anything, a little bit of extra communication around updates on what they’re doing or what has changed along the way would be nice. They do all of that and I’m not unhappy by any means, but everyone could always communicate a little bit more. Do you have any advice for potential customers? You really have to know what you want. In any web development or improvement project, the most important thing is to have an idea of how you want to improve. Even if you came in with no idea, they would still be able to help, but to get the most out of the engagement you should be able to translate to them how you want to stand out from the competitors in your industry. --- #### SEO & Analytics Project For Branding and Design Firm **The Project** - Services: Search Engine Optimization - Project size: $50,000 to $199,999 - Project length: May 2016 - Ongoing **Project Summary**: Hive Digital provides SEO and an inbound linking strategy for a branding consultant’s third-party client. Their work includes page writing consultation and ad campaign set-up. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder, C&C Branding - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 8, 2020 **Feedback Summary**: Hive Digital’s work was revered with high praise. A true partner, their work approaches SEO from a big picture vantage point. Their work contributed to the client’s high ranking keywords. Knowledgeable and adept, customers can expect a collaborative team that works to exceed expectations. ""The ability to understand the industry we were in well enough to make informed decisions is invaluable." " **BACKGROUND** Introduce your business and what you do there. I'm a branding consultant. I was tasked by a financial services firm to bring more traffic to the website in 2016. I've been working with that client for years prior. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Hive Digital? I hired them to do SEO and linking strategy. **SOLUTION** What was the scope of their involvement? They provided an inbound linking strategy. Their organic team gave us pointers on how to write the pages. Their ad team also set up all the ad campaigns. When I needed it, they could even go into WordPress and do something I didn't know how to do. What is the team composition? We worked with 7-8 people from their team. How did you come to work with Hive Digital? I went to Moz.com and vetted three vendors from their list. To me, Hive was the most transparent and the most confident in what they were selling. They also offered a more collaborative approach. How much have you invested with them?     We've invested roughly $100,000. What is the status of this engagement? We began working together in May 2016, and our engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Our ad spend is always becoming more and more efficient. We also landed in the top results for our keywords, and we stayed there for years. How did Hive Digital perform from a project management standpoint? They did an excellent job. They always had the chops to surpass my expectations. I even challenged them at times, but they always justified their actions. They met with us weekly to describe what was going on based on what they were seeing. What did you find most impressive about them? The ability to understand the industry we were in well enough to make informed decisions is invaluable. The other SEO firms I've worked with are in a silo; they're good at specific things, but they don't see the big picture. Are there any areas they could improve? They brought in someone with deep experience in analytics, who I wish they brought on sooner. It rounded out the whole offering. Do you have any advice for potential customers? My advice is to know what your business goals are and be open to the hypothesis that Hive will come with once they've seen the data. You have to know how much money to make off a given client, but you also need to be adaptable. --- #### Digital Marketing for Software Provider **The Project** - Services: Pay Per Click - Project size: $10,000 to $49,999 - Project length: Mar. 2017 - Ongoing **Project Summary**: Hive Digital is developing PPC campaigns to increase exposure through Google Ads. **Review Rating**: 5.0 - Quality: 4.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Manager, Symphonic Source - Industry: Information technology - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 24, 2019 **Feedback Summary**: Their efforts have boosted campaign performance and increased user engagement. Responsive, engaging, and highly skilled, the Hive Digital team thinks creatively and develops custom solutions. They communicate seamlessly and provide critical guidance in navigating the complex realm of Google Ads. "“Hive Digital’s services, communication, and pricing set them apart.” " **BACKGROUND** Introduce your business and what you do there. I’m the marketing manager at Symphonic Source, a software provider. We deliver a full range of Salesforce data-quality tools and services, such as data cleansing, integration and migration, and deduplication, so that users can realize the full potential of Salesforce. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Hive Digital? My company hired Hive Digital to improve our PPC campaigns. We’d been working with a freelancer who was not delivering satisfactory results. We needed a vendor that could improve our ROI and increase our exposure through Google Ads.    **SOLUTION** What was the scope of their involvement? Hive Digital initially did an SEO audit, but they have primarily focused on optimizing our Google Ads account. What is the team composition? Dom (Director of Business Development, Hive Digital) was our initial point of contact, and he helped establish the partnership. Our first account rep left the company; for the past year, we’ve worked with Fred (Paid Advertising Specialist, Hive Digital).     How did you come to work with Hive Digital? I searched for vendors that specialize in Google Ad and received quotes from three companies. Hive Digital’s services, communication, and pricing set them apart. How much have you invested with them? My company has spent $15,000. What is the status of this engagement? We began working together in March 2017, and the collaboration is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Hive Digital’s work has improved our Google Ads campaign performance and boosted user engagement. The number of trials that people do drives our business, and we have seen an increase in trial numbers that directly correlates to our Google ads. How did Hive Digital perform from a project management standpoint? Hive Digital is phenomenal, and it is clear that they are experts at what they do. The team responds quickly to our questions. We have monthly progress calls that are very fruitful; we also communicate via email. Fred is continually proposing new ways to improve our PPC campaign. What did you find most impressive about them? Hive Digital’s communication has been on point. They provide crucial expertise and guidance on Google Ads, which we don’t know much about. The team thinks outside of the box to offer tailored solutions that benefit our business. Are there any areas they could improve? No, I can’t think of anything; they’re great. Any advice for potential customers? Make sure Hive Digital understands your business and your customers. I wasn’t clear enough in this regard, so it took some time to figure out how to customize our campaigns to the appropriate audiences. --- #### Digital Marketing for Tattoo Removal Store **The Project** - Services: Other Digital Marketing - Project size: $10,000 to $49,999 - Project length: Nov. 2017 - Ongoing **Project Summary**: Hive Digital manages digital marketing, including SEO, paid search, and Facebook ads. They also collaborate with the in-house team on marketing ideas. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 4.5 **The Reviewer** Owner, Bare Tattoo & Hair Removal - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 19, 2019 **Feedback Summary**: Hive Digital is professional and highly skilled, doing work that exceeds stakeholders’ expectations. Sales have strongly increased from the previous year. Their costs are a bit high, but they’re still an excellent partner. "“They’re highly responsive and always follow up on projects.” " **BACKGROUND** Introduce your business and what you do there.  I’m the owner of Bare Tattoo & Hair Removal. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Hive Digital? We needed a partner to help with our SEO, paid ads, and social media ads. **SOLUTION** What was the scope of their involvement? Hive Digital manages our digital presence. They started with keyword research then moved into SEO and paid search on Google, Bing, and Yelp. They also work with our social media, mainly Facebook ads. Beyond those services, they also provide consulting services; we collaborate on different digital marketing ideas. What is the team composition? We work with about seven people. How did you come to work with Hive Digital? I wanted a firm that specialized in small businesses and multi-location brick and mortar stores. They appeared fairly high on my search, so I thought they’d be a good fit. How much have you invested with them? We’ve spent about $40,000. What is the status of this engagement? We began working in November 2017, and the work is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The past four months alone have exceeded prior years, and our sales have been much stronger. We’re extremely happy with their work. How did Hive Digital perform from a project management standpoint? We have monthly phone calls to recap progress and regularly email one another. They’re highly responsive and always follow up on projects. What did you find most impressive about them? They do a lot more work than the freelancers I used to work with. I feel confident knowing that I’m working with professionals who are experts in their field. Are there any areas they could improve? Their rates could be a bit better. For the money we spend each month, I’d like to see more getting finished. --- #### SEO & Paid Advertising for Financial Management Firm **The Project** - Services: Other Digital Marketing - Project size: Confidential - Project length: May 2015 - Ongoing **Project Summary**: Hive Digital, Inc. is managing SEO and paid advertising campaigns while using Google Analytics and AdWords. They’ve revised web content, created links, and completed integrations as part of analytics tracking. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** National Marketing Manager, Summit Financial Resources - Industry: Financial services - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Aug 22, 2018 **Feedback Summary**: Traffic and leads have significantly increased in numbers and quality. Targeted keywords now rank higher and are more relevant than previous terms. The team uses a lean approach to provide accessible and responsive service. Customers can expect an easy partnership and great results, even with a smaller budget. "“I recommend Hive without reservation; they provide excellent results and service.” " **BACKGROUND** Introduce your business and what you do there. I’m the National Marketing Manager of Summit Financial Resources. We’re a commercial finance company that does accounts receivable and helps companies get cash through the assets that are tied up in their unpaid accounts receivable. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Hive Digital, Inc.? We launched a new website several years ago and internally ran our Google Ads without managing them fully. At a later point, we wanted a vendor to do both paid advertising and SEO for the site. **SOLUTION** What was the scope of their involvement? We have the two SEO and ad branches in place, but we’re no longer managing them ourselves. Hive Digital, Inc. does the keyword changes, targeted marketing, and budget management. We talk every week and they provide reporting and feedback on what we should adjust. For SEO, the team changes pages perpetually to include items such as downlinks. They’ve also partially integrated our CRM and fully integrated our online forms to make analytics tie into those documents. They use Google Analytics, Google AdWords, and a heat mapping tool. What is the team composition? We primarily interact with ad and SEO specialists, but have other contacts as well. The exact dynamic has changed over time. We also interface with Jeffrey (President and CEO, Hive Digital, Inc.). How did you come to work with Hive Digital? My web designer found Hive Digital, Inc. on my behalf through a combination of online searches and word-of-mouth. We chose Hive Digital, Inc. because they had the right amount of support for both paid advertising and SEO at a price point that made sense for our team. What is the status of this engagement? We started working with them in May 2015 and the partnership is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Our page rankings have gone up dramatically. That metric impresses me the most because it’s not a pay-to-play scenario; Hive Digital, Inc. accomplished those results with inbound links, keywords, and rewritten web content. We’re above the fold now for the keywords we want to use; previously, we had been page three or four. In addition, we’ve experienced more and better-quality traffic and leads. We used to get odd results for search terms that didn’t relate to our business, that happens less often now. I review those numbers because calls are difficult to track with analytics. Their team tracks forms and email leads. How did Hive Digital, Inc. perform from a project management standpoint? We have direct access to Jeff, who is an invaluable contact for us. I know I can email Jeff for anything, but I’ve never had to. As a whole, the team is fun, responsive, and proficient. They have good mechanisms in place for customer service and tracking. Whenever I email Hive Digital about something specific—such as SEO—they copy customer service on everything and then track internally. What did you find most impressive about them? The results are better than I expected. The team has improved our rankings significantly while accommodating our budget. We’ve had more than one project manager, but Digital Hive, Inc. handles the turnover exceptionally well. Their small team and lean approach created a seamless transition enabled to me to email anyone on their team and get a quick response. I don’t think another company could match their performance. Are there any areas they could improve? The team already makes everything so easy. They can jump in and get to work with no issue. --- #### Outsourced Digital Marketing for Bar Events Services Company **The Project** - Services: Other Digital Marketing - Project size: Confidential - Project length: June 2018 - Ongoing **Project Summary**: Hive Digital provides a broad range of marketing services, from SEO to social media strategy and digital advertising. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive Director, The Bartender Company - Industry: Arts, entertainment & music - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Aug 21, 2018 **Feedback Summary**: Hive Digital's digital marketing services have significantly boosted website traffic and online social engagement. Experts in their field, their staff is highly capable and proactive about delivering results and updating clients on progress. Their services have proven well worth the investment. "“Hive's efforts have increased our website traffic by about 30%.” " **BACKGROUND** Introduce your business and what you do there. I'm the executive director of the Bartender Company, a provider of high-end private bar event services in the Bay Area, Calif. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Hive Digital? We hired Hive Digital to provide marketing services, including SEO and social media strategy. **SOLUTION** What was the scope of their involvement? Hive Digital provides a broad range of digital marketing services, including SEO, social media strategy, and digital advertising. They've conducted a website audit to help improve SEO, and utilize a variety of Google tools to track progress, including Analytics, Search Console, Tag Manager, and AdWords. A specialist is assigned to each specific type of digital marketing task as we take on new projects.  What is the team composition? I've worked directly with five or six people, depending on the task. In addition to working with an account manager, we've worked with specialists in SEO, social media, web design, and so on. How did you come to work with Hive Digital? We thoroughly researched the top SEO companies we could find that were applicable to a company of our size. After calling upwards of 30 vendors, we narrowed our options down to five and reviewed presentations from each. Hive stood out for three reasons: they're experts in their field, they value the social component of our mission, and they take a consultative approach in their working relationships. What is the status of this engagement? We started working together around June 2018 and the relationship is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Hive Digital's efforts have increased our website traffic by about 30%. We're extremely thrilled with their results. We're also seeing some improvements in our social media engagement. How did Hive Digital perform from a project management standpoint? The project manager we work with has been incredibly helpful in ensuring deadlines are met. They generally reach out to me every week to keep me updated on their progress, which makes me feel like they're constantly making improvements and our continual spend is worthwhile. What did you find most impressive about them? Their level of knowledge in their industry and approach to project management sets them apart. Do you have any advice for potential customers? Hive Digital offers a paid reporting service, an in-depth analysis of your company's strategic marketing approach, that I highly recommend taking advantage of. We were hesitant at first to make a commitment to utilizing it, but we've found it to be extremely worthwhile in the long run. --- #### SEO & AdWords Management for Nonprofit **The Project** - Services: Search Engine Optimization - Project size: Less than $10,000 - Project length: Dec. 2018 - Ongoing **Project Summary**: Hive Digital administrates a variety of SEO and Google AdWords campaigns to publicize events and programs.  **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 4.5 **The Reviewer** Strategy Associate, Human Rights Foundation - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — May 4, 2018 **Feedback Summary**: Campaign performance has improved to the point that it can successfully maintain grant funding. Although Hive Digital could be more proactive in suggesting ideas, their timely deliveries, friendly attitude, and methodical approach greatly benefit the project. ""Their team is well-organized and happy to help with any aspect of the project." " **BACKGROUND** Please describe your company and your position there. I am a strategy associate currently managing our social media platforms, email marketing, and Google Analytics. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Hive Digital? We hired Hive Digital to help administer our Google AdWords grant and improve our SEO. What were your goals for this project? Our goals were to make the best use of our available funds to increase awareness of the programs and events we offer. We have focused so far on Flash Drives for Freedom, a program that disrupts the North Korean regime through information, and the Oslo Freedom Forum, our flagship human rights conference. **SOLUTION** Describe the project in detail. The Hive representative regularly checks in with me over email about the status of our advertising campaigns and asks for any information she needs to effectively administer them. We also have phone calls as needed. What was the team composition? The team consists of me and a project analyst at Hive. **RESULTS & FEEDBACK** Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement? Our campaigns are running at the levels needed to maintain our grant, which is an improvement over our past performance. How did the Hive Digital perform from a project management standpoint? Our Hive representative is very timely, professional, and helpful. What impresses you about the Hive Digital? Their team is well-organized and happy to help with any aspect of the project. Are there any areas for improvement? The Hive team could be more proactive, since they are the SEO experts, rather than waiting for our direction about how to proceed with the campaign. We would like to receive more strategic input rather than just implementation based on our vision. --- #### Oasis Wellness Digital Marketing **The Project** - Services: Other Digital Marketing - Project size: $50,000 to $199,999 - Project length: Jan. 2004 - Ongoing **Project Summary**: The team initially provided web development and design for an e-commerce nutraceutical company. Hive Digital now performs SEO services through link building and paid search in an ongoing relationship. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Oasis Advanced Wellness - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Aug 19, 2014 **Feedback Summary**: The relationship has lasted for over 10 years, and there has been a visible return on investment, with high rankings on dozens of keywords. Hive Digital has integrity and holds themselves accountable for all aspects of the project. Occasionally, there is a miscommunication, but the team always responds quickly.  ""We've always received a good return on our investment."" **BACKGROUND** Please describe your organization and your role and responsibilities. The company is a nutraceutical company. We sell supplements and vitamins over the Internet as well as providing consulting services. I am the owner and founder. **OPPORTUNITY / CHALLENGE** What was your goal for working with Hive Digital? We've been with Hive Digital ever since 2004, which is when we began operations. We use them for SEO services. **SOLUTION** Please describe the scope of their work. We used them for SEO work. Back then, they were doing some Web work and Web design for us. We worked very closely with their SEO team, using link building and paid search, which we continue to do with them to this day. We've been very satisfied. What was your process for selecting Hive Digital with which to work? I also worked with them before at another job, for a couple of years. We sourced them because we knew what they could do from where I worked before. We also wanted a company that we were familiar with and one that we had already established and proved to be reliable with us. We knew how they worked. We knew their commitment, honesty, and reliability. Can you provide a ballpark dollar figure for the size of the work that they’ve done for you? Through the years, our investment has been in the thousands of dollars, maybe the hundreds of thousands. We've always received a good return on our investment. If there were ever times that I thought things could be better, they've always been very open to hearing what I had to say. We would talk about ways that we could implement new ideas. They were always very open to providing us with services that were cost effective for a smaller firm. We shared our budget with them, and they were able to work with us. I can't think of a time when they haven't been able to work within our budget. We are a small company and, in the beginning, we spent about $1,000 a month with them. Our return on investment was much more than that. When was the project completed? It is still ongoing work now. It’s all SEO [search engine optimization] work and the Web design and development concluded years ago. **RESULTS & FEEDBACK** Do you have any statistics or metrics to track improvement from the project? They helped us achieve much higher rankings for dozens of keywords. Is there anything unique about them that really makes them stand out, compared to other companies? I haven't worked with any other companies as closely as I've worked with Hive Digital. In my personal opinion, SEO companies are lot like going to a car dealership. You never know when the salesman is telling you the truth. We had already established a relationship with Hive Digital, and I've worked with them in some form for about 15 years. It is very important to me that a company I work with has honesty and integrity. Has everything always been perfect? No. They have owned up to anything that needed to be changed. If there was something that they missed, they owned up to it and didn't try to wax it over with something or even blame it on the customer. That integrity piece is tremendously meaningful to me. I need to know that people tell me the truth, whether it's what I want to hear or not. Hive Digital has always been good at doing that. Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently? There may have been times when I thought that there had been specific instances of small details being missed. I don't really know what to say specifically since those issues were minor and forgettable. We've had a very open relationship. There have been times, as with any company, when you get a little frustrated. However, I've always felt that I could go to them and say that we need to do better on a particular item or that we need to find a solution to a challenge. There was one time that I was a little concerned about the communication aspect. Because we know them very well, a lot of our communication is through email. It's quick for me, and it's quick for them. There was one time that I felt that they weren't understanding me or they were passing it around. I mentioned it one time, and it was taken care of. It wasn't something they were doing on purpose, but they heard a customer complaint and they did something about it. --- #### Digital Marketing for Major Nonprofit **The Project** - Services: Other Digital Marketing - Project size: $200,000 to $999,999 - Project length: **Project Summary**: Hive Digital initially performed SEO for a grant-making nonprofit centered around education and entrepreneurship. The relationship has now expanded to include consulting on analytics and web metrics. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Director of Digital Marketing at Non-Profit - Industry: Other industries - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Aug 12, 2014 **Feedback Summary**: Hive Digital has run a successful SEO campaign which has improved keyword searches overall. The team shows great knowledge of SEO and Google analytics. Because they are a boutique firm, there can sometimes be issues with juggling clients, but overall, they are very responsive.  ""Hive Digital has a great depth of knowledge on the topic in a way that only people who specialize in it can know."" **BACKGROUND** Please describe your company. I work for a major nonprofit foundation. We have about a $2 billion endowment. We do grant making primarily around entrepreneurship and education. Education is mostly Kansas City-based. Entrepreneurship we look more nationally. What is your role and responsibilities? My role is director of digital strategy, so I handle oversight of Web, social media, email, and all related activities.  **OPPORTUNITY / CHALLENGE** What was your goal for working with Hive Digital? We've been using them for quite a while, maybe 10 years or so. Our original engagement was for search engine optimization, and they still help us in this area. We were not showing up in search results for keywords around entrepreneurship, and so they looked at our primary website and suggested some changes, so that was the start of it. At this point, we still use Hive Digital for SEO [search engine optimization] for several of our sites and they provide consulting on analytics and Web metrics.  **SOLUTION** Please describe the scope of their work. We have done some paid search engagements with them the past couple of years. Currently, we're not doing any advertising. We have had a few engagements for consulting here and there on social media. A small percentage of their work is related to content marketing and Google authorship. What was your process for selecting Hive Digital with which to work? It probably wasn't that scientific. Since we look at entrepreneurs, we had heard of their founder because he started Hive Digital from his dorm room basically. We'd done a series of articles about young founders, so we just decided to give him a try and stuck with him since then. Can you provide a ballpark dollar figure for the size of the work that they've done for you? We're below $100,000, but above $10,000 annually pretty consistently during the past 10 years more or less.  **RESULTS & FEEDBACK** What were the results of the project? The SEO and analytics are ongoing and successful. Do you have any statistics or metrics to track improvement from the project? It's an ongoing SEO effort. It never stops. We have been well represented for entrepreneurship-related terms. There was a while when we had several results on the first page of returns for entrepreneurship. I think it's gotten a bit more competitive since then, but we still show well. In that regard, it's been great. It's really hard to quantify anything on the analytics and metric side of things because that's just sort of pulling together key performance indicator sheets and ongoing discussions about what's performing well and what isn't. We have done some split testing projects like trying to drive more signups for our e-newsletter. I don't remember the exact percentage but, in time, we were able to bump the sign up rates at least several percentage points compared to where they had been through Hive Digital's efforts. Is there anything unique about them that really makes them stand out, compared to other companies? It's hard for me to compare since I've been using them for so long, but my sense is that it feels like a unique team, especially on the SEO side. Hive Digital has a great depth of knowledge on the topic in a way that only people who specialize in it can know the topic, all the ins and outs, how the Google algorithm is operating, etc. It would be hard for me to find another firm that understands Google analytics and the various KPIs [key performance indicators] as well as Hive Digital. They're a small company, so I get that type of close relationship. I never feel like I'm lost among a crowd of clients. They're very familiar with what we're trying to do. That seems unique compared to a lot of companies in this space. Looking back on the work so far, is there any area that you think they could improve upon or something that you might do differently? On the flip side of being a boutique, there's not a lot of bench strength, so there's times when they are pretty stretched to get the amount of attention or the immediate response because I know they're juggling a lot of clients with just a few employees. I'd say this is a fairly minor issue. When I really need to get attention, it will happen without question. --- #### University Health System SEO **The Project** - Services: Search Engine Optimization - Project size: $1,000,000 to $9,999,999 - Project length: **Project Summary**: Hive Digital provided SEO for a training hospital for over 10 years on a website with over 40,000 pages. The team worked on special campaigns to increase the visibility of specific programs and offerings. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Online Marketing, University Health Center - Industry: Other industries - Client size: 5,001-10,000 Employees - Review Type: Phone Interview - Verified **The Review** — Aug 11, 2014 **Feedback Summary**: There was a huge increase in site visitors once Hive Digital began to work on SEO. The team had high-up connections in the field through which they were able to get results. They were knowledgeable on new tools and techniques to help with SEO, although did not upsell their ideas enough.  ""I think the thing that makes Hive Digital stand out is that they are 100 percent focused on SEO."" **BACKGROUND** Please describe your company. I work for a major training hospital run by a state university. We treat patients for every disease and have specialists for many hard-to-treat ailments. What is your role and responsibilities, please? I am the director of digital marketing. I am responsible for the website and online marketing.  **OPPORTUNITY / CHALLENGE** What was your goal for working with Hive Digital? We used them for about 10 years, so we had many projects in that timeframe, but I was essentially looking for a very highly qualified partner who could help us with search engine optimization for the long term. We used them for general search engine optimization techniques that could apply to our website across all 40,000 pages of content and then we used them for very specific campaigns where we needed to get higher visibility for very specific programs and services that we offer. **SOLUTION** Please describe the scope of their work. We wanted to get more patients in our hospitals who had particular conditions because we have certain specialists that might be the best in the country for treating certain conditions. Some doctors are focused on these very small, narrow categories of conditions, so we are incentivized to make sure these doctors are getting the right patients to them. That’s where having a good search engine marketing company comes into play; they can help to draw people with specific illnesses to the right doctors. What was your process for selecting Hive Digital with which to work? I love this story. When I was looking for SEO [Search Engine Optimization] companies back when Hive Digital was called Virante, I came across this blog post. It showed how Virante had gotten six subdomains listed in the top four spots on Google and their URLs wrote out you.virante.com, should.virante.com, use.virante.com, us.virante.com. I was blown away. It demonstrated to me that there was a group of guys who actually understood, in a very real way, how to do search engine optimization. That’s when we started talking to them. We had them managing our AdWords accounts for many years and it was consistent month over month, our expenses stayed the same, but our cost per click went down and the number of clicks we got went up. I really can't ask for anything more. Can you provide a ballpark dollar figure for the size of the work that they've done for you? Our overall search engine marketing budget was around $250,000 a year, and they managed the budget. A large portion of the money was for the ongoing management of several thousand Google AdWords and hundreds of different groups and accounts. They charged a management fee based on the amount of money we were spending with Google.  **RESULTS & FEEDBACK** What were the results of the project? We ended the engagement about a year ago for a variety of reasons. We wanted to move the management of the SEO to a company that handles other aspects of digital marketing for us. Do you have any statistics or metrics to track improvement from the project? On some pages, we went from one or two visitors a month coming to our website because they found us on Google for that keyword to 20 or 30 visitors coming to our site and that would be a success. Even getting one or two of those patients a month would more than cover our expenses with Hive Digital in that case, so it's a very different mindset when that's your end game. Is there anything unique about them that really makes them stand out, compared to other companies? I think the thing that makes Hive Digital stand out is that they are 100 percent focused on SEO. That’s their laser beam focus. They do lots of other stuff, but that's their true focus. These guys are laser beam focused and they have important contacts in the industry. They could reach out to Matt Cutts [head of Google's Webspam team] and ask a question and get an answer from him. It's not something they use all the time, but when we saw something very unusual happen, they were able to get an answer from Cutts. They pointed me to cutting-edge tools and techniques that I was able to use for my website years before anybody else was using them.   Looking back on the work so far, is there any area that you think they could improve upon or something that you might do differently? I think that they weren't good at doing a lot of the proactive upsells. You know, a real sales company is going to keep coming to you with all sorts of add-ons and ideas and things like that. They were so focused on executing the stuff that they do really well. Months would go by, and I wouldn’t really hear from them. That's one area they could have been a more professional in. Hive Digital could be the perfect complement to a person like me who is always being proactive with their web presence. They might not be the best company if you have no in-house knowledge of the Web. --- ## Portfolio & Awards ### Industry Recognitions - Biz Community - Vanity Stardom - Business Journal - Pr Newswire - Marco Polis - Start Up Guide - Republic - Web Excellence Award - Google Ad Campaign (2022) - Best Digital Marketing Agency (2022) - Web Excellence Award - Marketing & SEO (2022) - Best Small PPC Agency - Search Awards (Runner up) ## Key Clients - CafePress ## Packages ## About the Team ### Our Story Hive Digital is an award winning digital marketing agency founded in 2002. Our team specializes in SEO, paid advertising, analytics, and AI driven marketing strategies that help organizations increase visibility and generate measurable growth. We partner with companies, nonprofits, and institutions across many industries, providing data driven strategies and transparent reporting that connect marketing efforts to real business results. ## Locations (1) ### Holly Springs, NC (Headquarters) - 300 S Main St Suite 212, Holly Springs, NC 27540 - Holly Springs, NC 27540 - United States - 10 - 15 employees - Phone: 1-800-650-0820 ## Contact Hive Digital [Send a message](https://clutch.co/profile/hive-digital) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/hive-digital-inc/?viewAsMember=true) - [Facebook](https://www.facebook.com/HiveDigitalInc/) - [X](https://twitter.com/hivemarketing)