Hi Interactive

BACKGROUND

Please describe your company and position.

I am the Application Programmer of a government company

Describe what your company does in a single sentence.

We are a local government entity responsible for governing and providing essential services to the residents and businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hi Interactive to accomplish?

• Standardization of development
• Uniform design
• rebrand website
• improve user expereince
• improve development experience

SOLUTION

How did you find Hi Interactive?

Referral

Why did you select Hi Interactive over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Hi Interactive were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop 3 reactive applications. Develop and install theme and templates for development.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved user experience quicker development process with pre-defined templates accessibility compliance uniformity and branding

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Hi Interactive was very efficient and organized. They were very organized and responsive during the entire project from planning, defining project scope and requirements, monitoring progress identifying potential risks or delays to delivering on time. They were always available and very responsive and adaptable to our requirements.

What was your primary form of communication with Hi Interactive?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Exceptional customer service. Both Ricardo and David were very organized, responsive, detail oriented and highly professional. They not only understood our requirements but also guided us to follow the best practices and delivered a better product than we anticipated. They were also very flexible and communicative.

Are there any areas for improvement or something Hi Interactive could have done differently?

We are very satisfied by their service.