Heptagon Global Services

BACKGROUND

Please describe your company and position.

I am the Owner of R-Techno

Describe what your company does in a single sentence.

Leading Manufacturer in Crushing, screening, Grinding, Sand making and washing Equipment in Gujarat, India.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Heptagon Global Services to accomplish?

• Online Reputation Management
• Brand Awareness
• Product Marketing
• Website Design and Development
• Responsive and User friendly website

SOLUTION

How did you find Heptagon Global Services?

Online Search

Why did you select Heptagon Global Services over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Heptagon Global Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Thanks to the SEO and social media marketing efforts of Heptagon Global Service, our company has achieved top rankings with relevant keywords and outranked our competitors. HGS make our website responsive and user-friendly. The team's work has significantly increased our website traffic and generated more inquiries and sales. They have consistently provided high-level service, always willing to help whenever we need them.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

HGS led thorough on-page, off-Page, and technical SEO and content audits of the client and competitors. We corrected issues in the sitemap, URL structure, site speed, redirection, page layouts, and SEO & deployed a consumer-centric content strategy.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have communicated with Heptagon Global Services primarily through phone calls and emails, and their responses have been quick. Moreover, they are willing to hold discussions over the phone calls to handle any complex requirements or identify areas for improvement to achieve better outcomes. The team also provides us with reports every 15 days and every month, which enables us to assess the effectiveness of our campaign.

What was your primary form of communication with Heptagon Global Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What makes HGS stand out is their genuine willingness to help their customers and effectively meet all their needs. The team is not only highly knowledgeable and skilled but also very friendly to work with, consistently providing a high level of service. Additionally, Heptagon Global Services constantly strives for improvement and has been able to deliver exceptional results for Jaw crushers, stone crushers, mobile plants, HSI, and more.

Are there any areas for improvement or something Heptagon Global Services could have done differently?

We experienced slight issues in getting direct client calls from the website. However, the team at Heptagon Global Services efficiently resolved all problems that arose.