HELPY Media

BACKGROUND

Please describe your company and position.

I am the Inspector of Precisco, Home/Building inspector

Describe what your company does in a single sentence.

Precisco, Building Inspector for presale, prebuy, maintenance log for condo complexe and water and air tests.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HELPY Media to accomplish?

Promo videos for advertising

SOLUTION

How did you find HELPY Media?

Referral

Why did you select HELPY Media over others?

Referred to me

How many teammates from HELPY Media were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

I came in with a video idea, script with directions to follow and a series if pictures.

We filmed the concept in French, as this is my primary language. After the first take, Louis-Paul gave me pointers to modify my line delivery. As we adapted the tone of the video, we were able to make a solid take. After the French version, Louis suggested we do a second, shorter script on the spot to highlight my work and have a quick call to action to the variety of clients I address.

Louis helped build the script with me, we filmed it and he asked if I wanted an English version. We translated both scripts and shot the English versions.

Within a week, I had a total of 6 videos for all format of advertising in two languages with higher production value than I had in mind at a very amazing price. He edited following my feedback rapidly and all the process was done inside of 7 days.

Highly impressive, professional and warm-hearted. Louis showed me how to maximize my presence in front if the camera to highlight my best qualities and I am grateful for his respectful guidance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I recieved versions after versions for my videos in which I could point out recommandations for modifications directly on the video with timestamps. It was intuitive and simple.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They made things simple to understand and interact with. He remained available to feedback and creative vision I had. The whope project was delivered within a after multiple modifications. He was easy to reach out to and I could ask any questions pertaining to the project and he demonstrated  great wisdom in how he offered counseling.

What was your primary form of communication with HELPY Media?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

How simple and warm he was. I wa reffered to him by a highly trusted friend and Louis delivered above and beyond my expectations.

Are there any areas for improvement or something HELPY Media could have done differently?

I saw myself in the video version1 and saw some flaws in my face colors (light spots and screens reflections). I think having some light makeup might've helped to make my face colors more uniformed BUT, Louis fixed it in post production, which positively surprised me.

BACKGROUND

Please describe your company and position.

I am the President of Velocity Distribution 2020 inc

Describe what your company does in a single sentence.

Velocity Distribution delivers top-tier bicycles and accessories globally, catering to all cyclists with a commitment to fast delivery, customer satisfaction, and quality.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HELPY Media to accomplish?

• Marketing
• Brand awareness

SOLUTION

How did you find HELPY Media?

Referral

Why did you select HELPY Media over others?

• High ratings
• Pricing fit our budget
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work
Brand Audit and Market Analysis

• Conducted brand audit and competitor analysis.

Brand Strategy Development

• Created a cohesive brand strategy and defined positioning.

Digital Marketing Campaigns

• Ran online ads on Google, Facebook, and Instagram.
• Optimized PPC campaigns.

Social Media Management

• Managed social media accounts and created a content calendar.

Content Marketing

• Produced SEO-optimized content (blogs, videos, infographics).

Email Marketing

• Developed targeted email campaigns and segmented the customer database.

Analytics and Reporting

• Monitored performance using analytics tools and provided regular reports.

Main Expected Outcomes

Increased Brand Awareness

• Improved brand recognition and increased web traffic.

Enhanced Customer Engagement

• Growth in social media followers and engagement rates.

Sales Growth

• Higher conversions and sales through targeted ads.
• Improved customer retention and lifetime value.

Improved ROI

• Maximized return on advertising spend.
• Efficient resource use to achieve marketing goals.

In summary, Helpy Media's multi-channel strategy aimed to enhance brand awareness, engage customers, and drive sales growth for Velocity Distribution.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcome
Increased Brand Awareness

• Web Traffic: A 40% increase in website visits over six months.
• Brand Recognition: 30% growth in brand recall in customer surveys.

Enhanced Customer Engagement

• Social Media Growth: 
• 50% increase in Instagram followers.
• 60% increase in Facebook page likes

Engagement Rates: 

• 45% higher interaction on posts (likes, comments, shares).
• 25% increase in video views and watch time.

Sales Growth

• Online Sales: 35% increase in online sales through targeted ad campaigns.
• Conversion Rates: 20% improvement in conversion rates from PPC campaigns.
• Customer Retention: 15% increase in repeat customers and a 10% rise in average customer lifetime value.

Improved ROI

• Advertising ROI: 50% increase in return on ad spend (ROAS).
• Cost Efficiency: 25% reduction in customer acquisition cost (CAC) while achieving better campaign results.

These outcomes collectively highlight significant progress and success across various marketing metrics for Velocity Distribution.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Helpy Media Project Management

Project Delivery and Timeliness

• Consistently met deadlines and delivered milestones on time.

Responsiveness and Adaptability

• Maintained effective communication with quick response times.
• Understood client needs and tailored strategies accordingly.
• Demonstrated strong problem-solving and flexibility with changes.
• Delivered high-quality work that met professional standards.

Summary
HELPY Media is reliable, responsive, and adaptable, ensuring timely delivery and high-quality outputs while effectively addressing client needs and challenges.

What was your primary form of communication with HELPY Media?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Helpy Media was its exceptional reliability and adaptability. They consistently met deadlines, maintained excellent communication, and tailored their strategies to meet client needs. Their ability to deliver high-quality work while being flexible and responsive to changes was particularly impressive.

Are there any areas for improvement or something HELPY Media could have done differently?

With HELPY Media, we found no areas for improvement. They excel at what they do.

BACKGROUND

Please describe your company and your position there.

I am an independent business development consultant and VP-Sales at a consulting company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire HELPY Media, and what were your goals?

I wanted to produce Moutain Biking related content, be it videos, social media marketing and brand awareness.

SOLUTION

How did you select this vendor and what were the deciding factors?

I was refered to Helpy Media via an existing client , made contact and really liked how they were willing to help, had creative ideas and a professional approach technically and delay wise.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

The first of 12 videos was shot at a ski resort that also doubles as a mountain bike park. They wanted promotion for their new bike park and I wanted to create attraction for them as much as for my project ,so this was a perfect first project.

We started with the introduction at the base of the site, then moved on to shoot action shots of bike riders, and Helpy Media was very creative in the process, brought some great ideas for these shots, while letting me assist with my own vision and shot locations and sequences. The editing process was quick and the final results were stunning.

The next 11 videos were just as much fun to create .

Who did you work with and what was the feedback process like?

I worked with Louis. He is a true artist and not only his creativity but his technical abilities really put him at the top of my videast collaborators. Any detail I needed to change or adapt to my own vision was executed flawlessly.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The first video was seen by over 56000 people and attracted 4 times more visitors on the inaugural day than what the park owners were expecting.

The series of videos we published after that were seen by 15-25000 people and really had the impact I wanted for my project, given that they were in french, they reached way more viewers than I had expected.

Describe their project management style, including communication tools and timeliness.

Timeliness is impeccable, always faster than expected, with amazing visuals and audio, beyond my expectations on all levels.

What did you find most impressive or unique about this company?

The ability to create very appropriate visuals no matter the subject, the friendliness of the team, the constant updates and request for reviews. Their flexibility and respect for the project's vision were impressive.

Are there any areas for improvement or something they could have done differently?

Since they went beyond my expectations and beyond my own creativity for my vision, it is difficult for me to find negative points.

BACKGROUND

Introduce your business and what you do there.

I own an epoxy flooring company. I conduct garage makeovers mainly on floors, but I also do walls and so on.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with HELPY Media?

I was looking to build my online presence.

SOLUTION

What was the scope of their involvement?

HELPY Media manages our social media accounts. In addition, they've designed our logo and created video content for us. Most of their efforts are on Facebook.

What is the team composition?

I mainly work with Louis-Paul (CEO).

How did you come to work with HELPY Media?

My father referred HELPY Media to me.

How much have you invested with them?

I’ve spent about $10,000 CAD (approximately $8,000 USD).

What is the status of this engagement?

The project started in November 2019 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I measure the project's success based on how effectively they've helped me. HELPY Media has quickly set up my accounts and managed them very professionally. In the last year, I've gotten more leads through Facebook, which has never happened before.

I'm not very knowledgeable about social media, but HELPY Media explains things in a thorough and straightforward manner that is easy for me to understand.

How did HELPY Media perform from a project management standpoint?

Their project management is outstanding — The HELPY Media team has truly maintained a smooth process. We communicate via phone calls and email.

What did you find most impressive about them?

They're a communicative and professional team — HELPY Media does precisely what they say they're going to do, which is very rare nowadays.

I plan on working with them for a long time. I'm happy that I've found a partner as reliable and honest as they are.

Are there any areas they could improve?

No, I honestly don't have anything critical to say about the HELPY Media team. They've done a great job, and I appreciate their work.

Do you have any advice for potential customers?

I highly recommend them to everyone.

BACKGROUND

Introduce your business and what you do there.

I’m the VP and CEO of iFeelVirtuel, a VR video production company in Montreal, Canada.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with HELPY Media?

We called in HELPY because we needed help on a project we were completing for a client. We handled the VR content, but we needed another video production team to film everything in HD and produce a few videos for social media. 

SOLUTION

What was the scope of their involvement?

HELPY assists with our video production. They take charge of everything from sourcing equipment, setting a timeline, set direction, and editing and audio mixing. They generally film one-hour videos using their video equipment. 

HELPY also handles captioning and rendering for our clients. 

What is the team composition?

I worked with two teammates from HELPY.

How did you come to work with HELPY Media?

They were working with my previous employer while they were working as consultants. They were great advisors, and so I hired them for my VR company. 

How much have you invested with them?

We’ve spent over $50,000 CAD (approximately $39,000 USD) with HELPY. 

What is the status of this engagement?

I’ve worked with HELPY on several projects, beginning in July 2021. Our partnership is ongoing, and when my client needs HD video production, we put together a contract with them. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our customers are very pleased with the quality of their content and professionalism. HELPY works within our client’s budgets and will push to ensure their standards are met — they want a certain level of quality and want to support our customer’s business. 

How did HELPY Media perform from a project management standpoint?

HELPY is very professional and is a great producer. Their team is excellent and has a lot of expertise; they are here to listen. We communicate over email, text messages, and phone calls.

What did you find most impressive about them?

It’s always a pleasure to work with HELPY because they deliver to our expectations. They’re great at finding a solution for our customers — it’s always a great experience.

It’s easy to see that they care; they’re not just there to pick up the phone and collect money. 

Are there any areas they could improve?

I would love it if HELPY started working on VR production with us.

Do you have any advice for potential customers?

HELPY will find solutions that customers don’t have, and if there’s anything their team can’t handle, they’ll be upfront about it. 

If customers want high-quality images, HELPY Media is an excellent company to work with. 

BACKGROUND

Please describe your company and position.

I am the director of Production Promo-Acces

Describe what your company does in a single sentence.

We are a multimedia production company promoting places, services, and events that are accessible to people with reduced mobility.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HELPY Media to accomplish?

• Video production
• audio capture
• color correction

SOLUTION

How did you find HELPY Media?

Referral

Why did you select HELPY Media over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from HELPY Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• capture video and audio in a promotional video project.
• Take 40 profesional pictures of this same project

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Good image quality and image mouvement, very good audio. Picture with great quality fiting to my expectation. My client was very please with Helpy Media work and want to work with us again.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They was here on time, prepare their gear very quickly and was ready to deal with any problems.

They send the footage the next morning. Very weel organized

What was your primary form of communication with HELPY Media?

Virtual Meeting

What did you find most impressive or unique about this company?

They are very versatile and organized. No stress with them. Huge knowlege on video camera, audio sofware and color correction.

Are there any areas for improvement or something HELPY Media could have done differently?

May be have a solution with more cameras and cameramen for a equivalent price with a small drop a quality.

Have another system to send the footage.

UPDATED REVIEW

This review was published on November 16, 2023.

Arnaud Gendreau
Director, Production Promo-AccesAdvertising & marketing

Mascouche, Quebec

1-10 Employees

Aug 2023 - Nov 2023

Less than $10,000
Project summary
A video production company hired HELPY Media to produce a short movie. The team was responsible for the video and audio.

Feedback summary
Although the project is yet to be released, HELPY Media has been successful in making the client happy. The team has a lot of expriences and knows how to deal with stress and small problems. They have been very good with the video and colorcorrection.
BACKGROUND

Please describe your company and position.

I am the Director of Production Promo-Acces

Describe what your company does in a single sentence.

Production multimedia

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HELPY Media to accomplish?

• Make video
• Color correction
• Take photo

SOLUTION

How did you find HELPY Media?

Referral

Why did you select HELPY Media over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from HELPY Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We need to do a short movie. I asked Helpy media to take care of the video and audio as director of photography and audio engineer. They did a great job and gave me the footage on a ssd drive. After the editing done Helpy media took care of the color corrections. They send me the final cut.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project is not yet released so we don't know for the audience, but for us it's agreat success making the maker of the project very happy and they want to work with us for another project with bigger budgets.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very on point and effective. They have a lots a tools making them very fast and have a solution for everything. They did a great job for me

What was your primary form of communication with HELPY Media?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are very professional, have a lot of experience, and know how to deal with stress and small problems. Very good with the video and the colorcorrection

Are there any areas for improvement or something HELPY Media could have done differently?

More screens on set
Star Ratings
Overall rating: 4
go for it !

Quality: 4
know what they do

Cost: 4
reasonable price

Schedule: 5
very fast to respond

Willing to refer: 5
they are trustworthy and do a great work

BACKGROUND

Please describe your company and position.

I am the Communications director of Excellence industrielle Saint-Laurent

Describe what your company does in a single sentence.

Economic development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HELPY Media to accomplish?

• Create video
• Photo

SOLUTION

How did you find HELPY Media?

Referral

Why did you select HELPY Media over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Corporative photo and video plus a vox-pop live

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Several video testimonials have been created to showcase our service offering.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Helpy team are very professional. All photos and videos were delivered on time, and they didn't hesitate to send us images the same day for our official publications. The team is available and responded very quickly to all our needs.

What was your primary form of communication with HELPY Media?

Virtual Meeting

What did you find most impressive or unique about this company?

Professional, diligent, attentive to customer needs. Helpy does not hesitate to share its recommendations, even when this is not part of the initial mandate. 

Are there any areas for improvement or something HELPY Media could have done differently?

Everything was perfect!

BACKGROUND

Please describe your company and position.

I am the Vice-President of GND services financiers Inc.

Describe what your company does in a single sentence.

Financial services provider

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HELPY Media to accomplish?

• Photoshoot
• media content for brand awarness

SOLUTION

How did you find HELPY Media?

Referral

Why did you select HELPY Media over others?

• High ratings
• Close to my geographic location
• Pricing fits our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from HELPY Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• head shot photos, 
• group photos, 
• live style photos

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• professional looking pictures.  
• great quality,  
• quick delivery, 
• really good past experience

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• quick and creative ideas.  
• less than 1 week.  
• faster then expected 

What was your primary form of communication with HELPY Media?

Virtual Meeting

What did you find most impressive or unique about this company?

We were pleased with their quality, professionalism, and up-to-date equipment.

Are there any areas for improvement or something HELPY Media could have done differently?

it's perfect like this!!!  Louis P. is the perfect guy for this kind of project and more

BACKGROUND

Please describe your company and position.

I am the Executive of ExoTwiin Metaverse Identity

Describe what your company does in a single sentence.

We create realistic 3D Digital Twins.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HELPY Media to accomplish?

• 3D video animation of a digital twin in Unreal Engine.

SOLUTION

How did you find HELPY Media?

Referral

Why did you select HELPY Media over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from HELPY Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed to have a few digital twins animated in a Unreal Engine scene and rendered in 4K to be projected on a giant LED wall.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We received a few screenshots to choose the environnement and a few tests to select the animation we desired before they delivered the final video renders.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It was delivered on time and within budget. Everyone was amazed by the work when they saw it on the giant screen at the event!

What was your primary form of communication with HELPY Media?

Virtual Meeting

What did you find most impressive or unique about this company?

They were able to find a solution for our very specific needs. The project manager and his team are very talented and quickly understood what we needed.

Are there any areas for improvement or something HELPY Media could have done differently?

Nothing we can think of!