GruffyGoat

BACKGROUND

Please describe your company and position.

I am the VP, Creative of a recycling nonprofit.

Describe what your company does in a single sentence.

Solving recycling's toughest challenges

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GruffyGoat to accomplish?

• Ongoing web support for a nonprofit without internal web dev. capacity
• web development of our site in 2017

SOLUTION

How did you find GruffyGoat?

Referral

Why did you select GruffyGoat over others?

• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Website development when we began working together in 2017. After that project they have proveded ongoing hosting, plug-in updates, web page development, coordinated with us on ways to refresh the site with css styles. Truly operating as an extension of our team for anything and everything for our websites.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

There hasn't been any downtime in any of our sites in all the years we've worked together. (Not to jinx this.) Our domain authority is super high - and they've helped us avoid leaving any 404 errors - as the site has evolved. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their support team is smart and quick. They have very reasonable timelines - and often deliver ahead of time. 

What was your primary form of communication with GruffyGoat?

Email or Messaging App

What did you find most impressive or unique about this company?

I keep saying this - but I can't overstate the value of being able to lean on the GruffyGoat team as an extension of our team. 

Are there any areas for improvement or something GruffyGoat could have done differently?

I don't have anything - but you do need to get your projects on their radar ahead of time. They are a busy team.