Greydient Lab

BACKGROUND

Please describe your company and position.

I am the Manager of DesignSingapore Council

Describe what your company does in a single sentence.

Leading the national through Design.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Greydient Lab to accomplish?

• Set up a website for Learning by Design initiative and able to provide a smooth user experience to the general education schools.

SOLUTION

How did you find Greydient Lab?

Other

Why did you select Greydient Lab over others?

Other

How many teammates from Greydient Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Provide a seemless user experience to targeted users 
• Interactive design that piques users interest and encourages revisits
• Overall web design has to be relevant to targeted users in the General Education industry (i.e. Educators, Parents)

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The monthly page views as it presents the users engagement and visits from both new and old users
• Feedback from target audiences
• Recognition from different awards

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Greydient Lab team were very responsive to our queries and were helpful to bring us through their proposals as well as during the user testing stage. Figma was a challenge for our team as it was a new application that we had not used before. Greydient Lab brought us through each of the areas within the web design. They were open to feedback and provide their suggestions to address to our concerns. Overall it was an enjoyable working experience with them.

What was your primary form of communication with Greydient Lab?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Each of the team members had different expertise to bring to the table. The designs provided by the designers were interesting, and they understood the brief clearly. 

Are there any areas for improvement or something Greydient Lab could have done differently?

No.

UPDATED REVIEW

This review was published on July 20, 2023
Elias Teo
Community Lead, DesignSingapore Council
Government
Singapore
11-50
Oct 2021 - Mar 2022
$50,000 to $199,999
Verified
Project summary
Greydient Lab designed and developed a website for a design agency. The team was responsible for UI/UX design, frontend web app development, features implementation, testing, and CMS integration.

Feedback summary
Greydient Lab created a unique website that accentuated the brand and personality of the end client. The team was highly agile, extremely detailed, patient, and responsive, and internal stakeholders were impressed with Greydient Lab's design expertise and solutions.

BACKGROUND

Please describe your company and position.

I am the Community Lead (School of X) of DesignSingapore Council

Describe what your company does in a single sentence.

National agency supporting the design industry in Singapore.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Greydient Lab to accomplish?

Design and develop the School of X website

SOLUTION

How did you find Greydient Lab?

Responded to Open Tender on TenderBoard

Why did you select Greydient Lab over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Greydient Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work: 

• Design and Development of User Interface (UI) and User Experience (UX)
• Development of Front-end Web Application
• Development of Back-end Application 
• Set-Up and Deployment of Web Application on Server Environment
• User Acceptance Testing (UAT) and Security Testing 
• Professional Services for Maintenance and Technical Support
• Project Management Services Deliverables
• Landing page and key visuals of the Portal
• Category page and unique viewing page
• Calendar of events
• Push posts from social feed
• Connections of assets within and out of the Portal
• Web analytics
• Integration with other websites/ microsites/ webpages, backend engines, and Content Management Systems (CMS)

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. A unique website experience that accentuates the brand and personality of the client
2. Post-project, client should be able to independently maintain and make changes to the contents and website design

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Greydient's project management was exemplary. All items were delivered on time, even with short turn around times. The team was always willing and able to respond to all needs, even with short notice, or presented with mid-project changes in design direction.

What was your primary form of communication with Greydient Lab?

Virtual Meeting

What did you find most impressive or unique about this company?

I was most impressed by Greydient's constant pushing of design boundaries, and their determination to present solutions that are uniquely delightful for users and onbrand with the client.

Are there any areas for improvement or something Greydient Lab could have done differently?

Greydient has been a highly agile partner, extremely detailed, patient, always surprising us with their design vision at each developmental milestone, and an overall huge delight to work with.

STAR RATINGS

Overall rating: 5.0 

Quality: 5.0

Cost: 5.0

Schedule: 5.0

Willing to refer: 5.0

----------------
This review was published on August 14, 2023
Tamsin Greulich-Smith
Director, Design Promotion Agency
Government
Singapore
51-200
Oct 2021 - Apr 2023
$50,000 to $199,999
Verified
Project summary
Greydient Lab designed and developed a website for a design promotion agency. The team was responsible for front- and backend web development, user acceptance testing (UAT), and maintenance services. 

Feedback summary
The website Greydient Lab created exceeded the client's expectations, and the project was completed within the timeline and budget. The team was professional and responsive throughout the process and organized in their approach. Greydient Lab went above and beyond to ensure client satisfaction. 

BACKGROUND

Please describe your company and position.

I am the Director of a design promotion agency.

Describe what your company does in a single sentence.

We promote the adoption of design and seek to increase the value of design in the national economy.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Greydient Lab to accomplish?

• Co-design a website for a new entity
• Adapt our brand guidelines and voice into a creative style for the website
• Build and publish the website

SOLUTION

How did you find Greydient Lab?

Call for vendors

Why did you select Greydient Lab over others?

• Great culture fit
• Good value for cost
• Company values aligned
• Strong portfolio and proposal

How many teammates from Greydient Lab were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Design and Development of User Interface (UI) and User Experience (UX)
• Development of Front-end 
• Web Application Development of Back-end 
• Application Set-up and Deployment of Web Application on Server Environment 
• User Acceptance Testing (UAT) and Security Testing (In-Project) 
• Professional Services for Maintenance and Technical Support Project Management Services Custom illustrations and unique UX inspired by brand guidelines

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website was designed and built within the specified timeline and agreed budget, and the result exceeded our expectations. All required features of the website were built and enabled, with additional features prepared for later utilisation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was highly professional and helpful throughout the process. They were responsive to our requests and suggestions, and were very thorough in terms of project management, keeping all of us on track with a clearly defined timeline of actions and deliverables, so that we all knew what we needed to do, by when, in order to keep the project on track. 

This was an agile timeline, which Greydient managed carefully, in response to changes in the brief and design that came about as a result of wider stakeholder requests. They managed the project extremely well and with excellent customer service throughout. The project was completed within the specified timeline, despite factors beyond our control forcing additional work to be undertaken and revisions to be made along the way.

What was your primary form of communication with Greydient Lab?

Virtual Meeting

What did you find most impressive or unique about this company?

Greydient were an absolute joy to work with from start to finish. They went above and beyond to ensure that our website truly reflected our brand, and would resonate with our audiences. They brought true passion and expertise to the project, and created some stunning unique visuals for us, which we could not have envisaged without them. They were highly professional, expert, and agile. Just as importantly, they were friendly, positive and engaging, which helped the co-design process flourish.

Are there any areas for improvement or something Greydient Lab could have done differently?

I cannot fault the Greydient team. In our interactions with them, they were professional and helpful at all times, and delivered more than we had expected, with a moderate budget and a short timeline. Even beyond completion of the project, they stand out by staying in touch, proactively sharing with us useful suggestions and championing us to others.

STAR RATINGS

Overall rating: 5.0 Working with the team was hassle-free, enjoyable, and produced fantastic results

Quality: 5.0 The quality of work and creativity was even better than we had hoped for

Cost: 5.0 Great value for high quality, passion-fuelled work

Schedule: 5.0 everything was delivered on schedule

Willing to refer: 5.0 I will use them again for any design projects or digital design solutions, and wouldn't hesitate to recommend them to others

BACKGROUND

Please describe your company and position.

I am the Business Development manager of NUS DIC

Describe what your company does in a single sentence.

DIC - Design Research and development.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Greydient Lab to accomplish?

• Exhibition website development
• Aligned passion to support young talents/designers

SOLUTION

How did you find Greydient Lab?

Referral

Why did you select Greydient Lab over others?

• Close to my geographic location
• Referred to me
• Company values aligned

How many teammates from Greydient Lab were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Co-organise The Nature of things exhibition at LKCNHM. Contributions from Greydient Lab includes:

• Web development, including UX/UI
• Online store platform for sales of selected exhibits 
• Promotion of exhibition and products on sale
• Passion and networks to share the event!!

DIC contributions:

• Provide all exhibits
• Identity design, key visuals and marketing materials 
• Exhibition catalog design
• Printing of project display materials
• Logistics - set up, moving, etc

LKCNHM:

• Venue sponsorship 
• Exhibition fabrication & setup
• Printing of exhibition catalog
• Opening event set up - Stage, seatings, space planning, etc.
• Reception during Opening event - guest registration, refreshments, ushers, etc. 
• Manpower to guard the exhibits during exhibition period

list is non-exhaustive. These are the main deliverables. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Number of visitors
• Positive feedbacks from visitors, esp when they learnt or understood the values of design to bring change to our environment.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, everything was managed well and delivered on time. The team is professional, passionate about their work, consistently following up, eager to push boundaries, and committed to delivering on time.​ They were also flexible and able to suggest workarounds for requests, which we really appreciate.

What was your primary form of communication with Greydient Lab?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their mix of multicultural teams was interesting; it brought different perspectives to the table. Seamless teamwork and coordination across countries are also some of the best!

Are there any areas for improvement or something Greydient Lab could have done differently?

Greydient lab may consider more structured guidance provided to student intern (Leon) during web development would be preferred. As student is still learning the ropes to be a designer and project manager, more hand holding and structured learning can come in play to provide better guidance. Other than that, all is good!! 

BACKGROUND

Please describe your company and position.

I am the Co-founder & CEO

Describe what your company does in a single sentence.

Weh help businesses build trust through security compliance and get insured against cyber risk.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Greydient Lab to accomplish?

• To develop product design strategy
• To refresh and drive brand optimisations

SOLUTION

How did you find Greydient Lab?

• Referral
• Past Working Relationship

Why did you select Greydient Lab over others?

• High ratings
• Great culture fit
• Flexible Working Arrangement

What was the size of Greydient Lab’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have successfully collaborated on a variety of projects, including UX/UI design for the company's product, marketing website, and continuous brand updates. The partnership between the two organizations has been marked by positive engagement, resulting in designs that have been well-received by stakeholders. 

As a testament to their fruitful collaboration, we have extended a retainer with Greydient Lab, further solidifying their working relationship and ensuring continued design support for the foreseeable future.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Co-design, development and launch of website 
• Co-design, iteration on UI/UX of core product 
• Development of brand guideline for company 
• Improving brand consistency

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Work was completed on time, within budget and the team is responsive to evolving needs.

What was your primary form of communication with Greydient Lab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed with our thought partnership during the design phase of the engagement, maintaining brand-centricity across digital touch points.

Are there any areas for improvement or something Greydient Lab could have done differently?

With the benefit of more time, we would have worked with Greydient Lab to dedicate more time to adapt to evolving design trends and emerging technologies. We can see the agency is continuously learning and staying up-to-date with the industry, which is essential in the ever-changing world of design. However, due to tight execution timelines, we enjoyed just some of the benefits in this area.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of dtcpay

Describe what your company does in a single sentence.

Fintech company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Greydient Lab to accomplish?

• Rebranding
• Web Revamp

SOLUTION

How did you find Greydient Lab?

Referral

Why did you select Greydient Lab over others?

High ratings

What was the size of Greydient Lab’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Assist in rebranding and web revamp

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Positive feedback from audiences about the color, new logo and website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. They were very responsive throughout the project.

What was your primary form of communication with Greydient Lab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The rebranding color

Are there any areas for improvement or something Greydient Lab could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the CEO

Describe what your company does in a single sentence.

eVoucher solution in Japan and South east asia.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Greydient Lab to accomplish?

• To localize our service website
• Good experience in web design
• Affordable pricing

SOLUTION

How did you find Greydient Lab?

Referral

Why did you select Greydient Lab over others?

Pricing fit our budget, Great culture fit, Good value for cost

What was the size of Greydient Lab’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• 1 x Landing page website design 
• Sales powerpoint deck in Google Slides 
• Social media templates

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We received high-quality designs on time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It was on time.

What was your primary form of communication with Greydient Lab?

Virtual Meeting

What did you find most impressive or unique about this company?

Quickness of understanding our design code and implementing into new designs

Are there any areas for improvement or something Greydient Lab could have done differently?

We are very satisfied with the outcome.