Grapdes

BACKGROUND

Please describe your company and position.

I am the Founder of sh!thappens

Describe what your company does in a single sentence.

sh!thappens makes swappable, reusable patches that let you turn everyday outfits, sneakers and bags into wearable expressions of your mood, mess and personality.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Grapdes to accomplish?

• Create a website experience that clearly explains our swappable, reusable patch concept and makes product discovery easy.
• Set up a smooth online purchase journey with product pages, checkout and brand storytelling aligned with our personality.

SOLUTION

How did you find Grapdes?

Online Search

Why did you select Grapdes over others?

Great culture fit

How many teammates from Grapdes were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project included the end-to-end development of the sh!thappens e-commerce website, from understanding the brand concept to creating a smooth customer journey. Grapdes worked on the website structure, user experience, product flow, content placement, key pages, and overall navigation so that the idea of swappable and reusable patches could be communicated clearly.

Key deliverables included website design and development, product page setup, homepage flow, content structuring, customer journey mapping, checkout flow, mobile responsiveness, and basic creative direction to ensure the website felt aligned with the brand’s personality. They helped translate a new and slightly unconventional product category into a simple, engaging, and easy-to-shop online experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project helped us move from an idea-led brand to a structured e-commerce experience with clear product pages, smoother navigation, mobile-friendly browsing and a more defined customer journey.

Since launch, the website has supported product discovery, customer enquiries, direct purchases and brand credibility. It has also made it much easier to explain our concept through content, visuals and product flow, which was one of the most important outcomes for us.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Responsive, approachable and easy to work with throughout the project. Since sh!thappens was a new and unconventional concept, there were many rounds of feedback around product flow, content, customer journey and creative direction, and the team was open to understanding the brand before executing.

They managed the project well, kept communication clear, and responded quickly whenever changes or refinements were needed. Overall, they were collaborative and flexible, and helped us bring the website together in a way that felt aligned with what we wanted to build.

What was your primary form of communication with Grapdes?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most was how naturally the team understood the brand, the ask and the overall thought process behind sh!thappens. Since the brand is not a conventional e-commerce concept, it needed more than just website execution — it needed someone who could understand the personality, tone, customer mindset and the kind of journey we wanted to create.

Grapdes felt like a strong culture fit from the beginning. Their thinking was aligned with ours, they understood feedback quickly, and they were able to translate a slightly chaotic, new-age brand idea into a website experience that felt clear, functional and true to us.

Are there any areas for improvement or something Grapdes could have done differently?

The overall experience was very positive. One area where Grapdes could add even more value is by being slightly more proactive with recommendations on what could work best from a website, UX and conversion point of view.

Since they understood the brand well, it would have been helpful to receive a few more strategic suggestions or key pointers during the process — for example, what to prioritise, what to simplify, or what could improve the customer journey further. That said, they were very receptive to feedback and collaborative throughout.

BACKGROUND

Please describe your company and position.

I am the VP of a bicycle parts company.

Describe what your company does in a single sentence.

We're a premium distributor of bicycle parts and accessories in North America. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Grapdes to accomplish?

• Our primary goal was to move beyond just engagement and actually drive trackable revenue from our Instagram and Facebook traffic.
• We needed a more cohesive, high end look for our product posts to better compete with larger brands in the e-commerce space.

SOLUTION

How did you find Grapdes?

• Online Search
• Clutch Site

Why did you select Grapdes over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Grapdes were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project began with a comprehensive audit of our existing scial footprint and a cmpetitor analysis within our niche. Grapdes took over the complete management of our Instagram, Facebok, and Tik Tok accounts. Their primary focus was bridging the gap between ur brand identity and our sales goals, ensuring that every post served a purpose in the customer journey. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The result were visible within the first 60 days, particularly in how our social channels began to function as a legitimate sales funnel rather than just a digital gallery. We saw a 40% increase in our total media refrerred traffic to the website, which was a major win for our organic strategy.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was seamless and highly proactive. They used organised tracking tloos to ensure all ontent and ad campaighns were delivered on time. Communication was excellent, always responsive via slack and quick to adapt to ur last minute inventory changs. It felt like they were a true extension of our team.

What was your primary form of communication with Grapdes?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us the most was their "sales first" approach to social media. Unlike other agencies that only focus on metrics like likes, Grapdes genuinely understood our e-commerce bottom line. They didn't just post pretty pctures they built a cohesive startegy that turned our social feeds into a consistent revenue stream.

Are there any areas for improvement or something Grapdes could have done differently?

There weren't any major issues. If I had to pick smeting, I'd say that during the initial onboarding, the data gathering phase was quite intensive and took a bit longer than we expected.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing manager of Petromin Express, an automotive services company. We offer quick and reliable automotive services such as oil changes, tire services, and maintenance at HPCL fuel stations in Bengaluru and Chennai, focusing on honest pricing, genuine parts, certified technicians, and warranty coverage.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Grapdes to accomplish for your business?

We hired Grapdes for creative content management.

SOLUTION

What was the scope of their involvement?

Grapdes provides us with a monthly set of creatives, website development, and video production. The team has created social media and offline content and developed our entire website.

What is the team composition?

We work with 2–5 teammates from Grapdes.

How did you come to work with Grapdes?

We found Grapdes through an online search. We chose them over other options because they had high ratings, a great culture fit, and good value for the cost.

What is the status of this engagement?

We started working with Grapdes in January 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Grapdes has increased our social media engagement and lead generation.

How did Grapdes perform from a project management standpoint?

We communicate with Grapdes via email and messaging apps.

What did you find most impressive about them?

Grapdes is kind, polite, and creative.

Are there any areas they could improve?

Grapdes could provide more creative quality in their videos.

BACKGROUND

Introduce your business and what you do there.

I’m the director of branding at Medicaps University, an educational institution focused on providing quality technical and management education. We blend academic excellence with industry exposure to develop skilled professionals.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Grapdes?

We needed to design a brand identity that could highlight the legacy of our brand without diluting its value. We also wanted to build something that resonated with our customers of today.

SOLUTION

What was the scope of their involvement?

Grapdes provided rebranding, positioning, and strategic advisory services. The team conducted an audit, research, and analysis to gain insights into our brand. They also provided an inward transfer of knowledge and developed a brand positioning and strategy. The team created an identity launch plan and delivered organizational visual identity rebranding. This included a parent/corporate logo, sub-brand logo adaptation, corporate business collateral, wayfinding design and guide, brand collateral copywriting and design, and a brand visual identity guide.

What is the team composition?

We worked with 10-12 teammates from Grapdes.

How did you come to work with Grapdes?

We found Grapdes through an online search. Their pricing fit our budget, and they were a great culture fit. Their company values aligned with ours. Additionally, the first call with them made me feel like they understood where I wanted to take the project and the vision I had for it.

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We worked with Grapdes from January 2023–March 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

With the rebrand, we saw more pride in the identity and a higher association with the brand. The brand looked fresher, and the new identity truly conveyed the values of our organization. There was a sync between what we said and how we looked.

How did Grapdes perform from a project management standpoint?

Grapdes always delivered on time. We communicated through in-person and virtual meetings.

What did you find most impressive about them?

Grapdes' team worked completely remotely, but they always met the timelines. Their strategists and business teams were the strongest.

Are there any areas they could improve?

No, we were happy with the complete project.

BACKGROUND

Please describe your company and position.

I am the Marketing Head of Eppeltone Engineers

Describe what your company does in a single sentence.

Manufacturer of energy meters 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Grapdes to accomplish?

• Redesigning company's marketing material

SOLUTION

How did you find Grapdes?

Referral

Why did you select Grapdes over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Grapdes were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved deisgning marketing materials like firm profile, brochure, etc.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Project milestones achieved on time. Deliverables of great quality

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. They adhered to our delivery timelines. Team was responsive. 

What was your primary form of communication with Grapdes?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Turn around time and they were always available.

Are there any areas for improvement or something Grapdes could have done differently?

None 

BACKGROUND

Introduce your business and what you do there.

I’m a senior associate at DMD Advocates, a full-service law firm specializing in litigation, arbitration, corporate, tax, competition, and intellectual property matters. We serve domestic and international clients across various sectors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Grapdes to accomplish for your law firm?

We hired Grapdes for website and collateral design.

SOLUTION

Can you describe the scope of work Grapdes handled for this project with DMD Advocates? Please include the main deliverables if you can.

Grapdes handled the development of our website, including the overall visual identity and UX design. The team also delivered letterheads, business cards, envelopes, a firm profile, and an email signature.

What is the status of this engagement?

We worked together from September 2023–October 2024.

How did you communicate?

We used virtual meetings, emails, and messaging apps.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Grapdes delivered a good website that increased our traffic and improved client engagement. We also received positive comments from our firm seniors.

How did Grapdes perform from a project management standpoint?

Grapdes had a dedicated and proactive team that delivered on time.

What did you find most impressive or unique about them?

Grapdes was professional and dedicated.

Are there any areas they could improve?

No, everything was good.

BACKGROUND

Introduce your business and what you do there.

I’m the director of Mosaram Shivramdas Group, a diversified enterprise with six business verticals. We serve multiple industries across North India and focus on rural development through innovative products, services, and social initiatives.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Grapdes?

We needed help with rebranding our diversified business.

SOLUTION

What was the scope of their involvement?

Grapdes helped us with rebranding. The team designed our parent logo, sub-identity logos, company profile, website, business cards, email signatures, envelopes, and letterheads. Grapdes also planned our social media strategy and created posts. The team created content for our website and social media channels.

What is the team composition?

We worked with 2–5 teammates from Grapdes.

How did you come to work with Grapdes?

We found Grapdes through an online search. We chose them over other options because they had high ratings.

What is the status of this engagement?

We worked together from July 2021–September 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Grapdes’ work led to changes in our brand recognition. We measured this through positive feedback from our clients.

How did Grapdes perform from a project management standpoint?

Grapdes’ project management was good. We communicated through virtual meetings.

What did you find most impressive about them?

Grapdes’ organized work was impressive.

Are there any areas they could improve?

I can’t think of anything for Grapdes to improve.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a jewelry manufacturing company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Grapdes to accomplish for your jewelry manufacturing business?

We hired them for a rebranding project.

SOLUTION

Can you describe the scope of work Grapdes handled for this project? 

Grapdes revamped our website, stationery, business collaterals, and overall online and offline presence. The team also redesigned our logo, created brochures, and handled our social media.

What is the team composition?

We worked with 2–5 teammates from Grapdes.

How did you come to work with Grapdes?

We found them through an online search. Grapdes had high ratings and was referred to me.

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We started working together in November 2024, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Grapdes has done everything as we discussed. The team has improved our brand recognition.

How did Grapdes perform from a project management standpoint?

Grapdes has delivered on time. We communicate through in-person meetings, virtual meetings, and email or messaging apps.

What did you find most impressive or unique about them?

Grapdes is good at what they do, including communication, timelines, and creativity.

Are there any areas they could improve?

No, there aren’t any.