Public Relations
$10,000 to $49,999
May 2018 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They understand a lot of the cultural nuances and details that are important for a company like ours."

Jul 11, 2018

CEO, Entertainment Company

Anonymous

Arts, entertainment & music
Los Angeles, California
1-10 Employees
Phone Interview
Verified

Gramophone Media manages PR, focusing specifically on increasing online exposure for Asian artists in the U.S. Their work includes press releases and interview setup.

The passion Gramophone Media puts into their work results in top-notch deliverables that exceed expectations. Their regular, responsive communication makes the collaboration a smooth one. Integrating them into the internal team and strategic planning adds still more value.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of an entertainment company bridging East and West Asia and the U.S. We work with artist labels and brands.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gramophone Media Inc.?

We needed to hire a PR agency.

SOLUTION

What was the scope of their involvement?

They create media opportunities for our artists by writing and issuing press releases and setting up interviews with online media outlets.

What is the team composition?

I work with three team members.

How did you come to work with Gramophone Media Inc.?

I considered a few companies and had heard about Gramophone Media from several people in the industry. We knew of their expertise and success—especially in dealing with Asian artists in the U.S. We also shared the same vision and goals for artists. After meeting with their CEO, we felt his passion and knew there was a synergy between us.

How much have you invested with them?

We’ve spent over $10,000 so far.

What is the status of this engagement?

We started working together in May 2018 and the collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work is superb. The quality of the publications we're getting coverage in has surpassed our expectations. I’m very satisfied.

How did Gramophone Media Inc. perform from a project management standpoint?

They’re amazing in this regard, providing daily emails. They’re responsive and prompt across the board.

What did you find most impressive about them?

I appreciate their passion. They understand a lot of the cultural nuances and details that are important for a company like ours. The follow-through around those details shows they’re very passionate about their work.

Do you have any advice for potential customers?

Treat them as part of your team. When you utilize a PR service, you only get as much as you give. You need to be willing to incorporate them into your planning and your team to keep them engaged. This way, you’ll get a lot more out of the experience.

RATINGS

5.0

"It’s been an amazing experience and I hope to work with them a lot longer."

Gramophone Media Inc.