GoHooper Web Design

BACKGROUND

Introduce your business and what you do there.

I am the VP Controller at Excelsior Capital, a private equity commercial real estate company. We deal in investment opportunities in the office space world. Our team raises money to go out and buy office properties and then do all of the asset management involved.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with GoHooper Web Design?

We are a split-off of a current company and we wanted to get up and running with a website pretty quickly. In some sense, we’re a startup because we are just now rebranding and we wanted a site to push forward that new brand. We wanted the site to be simple and informative so that potential investors would know exactly where to go.

SOLUTION

What was the scope of their involvement?

GoHooper Web Design developed and designed a website completely from scratch. We had already created a logo and came up with a name so we just turned them loose on the website. They were willing to listen to everything that we wanted for the website, which is important because there are lots of limitations in our industry.

Our site didn’t require too much functionality, and they didn’t try to upsell us. The site displays the properties that we’re involved with, the management team, and a bit about us and our story. Our site uses a Juniper Square CRM, which allows our investors to log in on their side. They go in and update and keep track of the website.

What is the team composition?

I worked directly with John (Founder & CEO, GoHooper Web Design), who spearheaded our project.

How did you come to work with GoHooper Web Design?

They did a website for a similar sister company back in 2012 and the owners of that were really pleased with it. We have mutual connections with them, and they suggested GoHooper Web Design. We looked into a couple of other web design firms, but it felt like everywhere else was trying to sell us on things we didn’t need and not listening to the fact that we didn’t need as much functionality. John and his team really listened to us and provided us what we asked for at a great price.

How much have you invested with them?

We spent about $2,500 on the website and a $50 monthly maintenance fee.

What is the status of this engagement?

Our ongoing engagement with GoHooper Web Design began in June 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

My team is highly pleased with the results. I’d give it a 10/10. I am looking forward to continuing our monthly relationship with GoHooper Web Design. They got our site up and running right when we needed to. We discussed the timeline early on and we’re super appreciative of them sticking to the schedule.

How did GoHooper Web Design perform from a project management standpoint?

We primarily communicated over email, especially as we were getting into edits. Around the last two weeks of the project, I’ve had a lot of phone calls with John to make sure we were being as efficient as possible. We’re really pleased with their communication.

What did you find most impressive about them?

Their team stood out because they listened to what we were looking for. They never tried to sell us on things we didn’t need. I’m sure John and his team could have made us a fancy website, they’re very talented. It meant a lot to us that they took what we needed into account and gave us an extremely reasonable price.

Are there any areas they could improve?

No, they did a great job. 

Do you have any advice for potential customers?

Check GoHooper Web Design out! Do your homework but I 100% recommend them.

BACKGROUND

Introduce your business and what you do there.

I’m an executive of TraceFree, a virtual private browser. Users can hide their identity, device, and location from any website and their browsing history is concealed from their internet provider.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with GoHooper Web Design?

We needed help conveying our brand to the public with a new website. We also hired GoHooper Web Design for SEO support to set our business apart from others in the industry.

SOLUTION

What was the scope of their involvement?

To begin the project, GoHooper Web Design researched our company and field to better understand our product. They also compared our solution to offers from other providers. After having a full grasp on the material, they helped us formulate a way to convey our business to the average consumer. Their team manages our social media accounts and consults us on the best approach for each medium, including posting strategies and online marketing.

From there, GoHooper Web Design developed our website using WordPress. They built graphics for the platform and implemented SEO techniques to the site. This process included requesting user testimonials, performing market research, and developing a list of keywords based on that information. The keywords and content on the site are all related to our mission of educating visitors about our place in the industry.  

What is the team composition?

Though there are several teammates from the SEO, programming, and marketing departments, we’ve also been in contact with the owner.

How did you come to work with GoHooper Web Design?

We searched for companies online and looked at their past work. GoHooper Web Design had a proven record of creating professional websites. Additionally, we were swayed by the fact that they were local to us, so it was an easy decision.

How much have you invested with them?

We’ve spent between $10,000–$25,000 on the project so far.

What is the status of this engagement?

We’ve been working together from November 2018 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The new website has received a significant amount of traffic. Additionally, the keywords have successfully attracted customers looking for our product and have supported an increase in overall visitors.

How did GoHooper Web Design perform from a project management standpoint?

GoHooper Web Design manages the project perfectly. They’ve been very responsive to any questions or feedback my team has. We hear from them immediately whenever it’s needed.

What did you find most impressive about them?

The professional website GoHooper Web Design created is incredibly impressive. They exceeded my expectations and fully satisfied us.

Are there any areas they could improve?

There isn’t a single bad thing I could say about this company—they’ve done a fantastic job.

Do you have any advice for potential customers?

Define your overall goals before entering the engagement and GoHooper Web Design will be able to achieve them.

BACKGROUND

Please describe your company and your position there.

I am the president of Stevison Meat Company, a meat processor, distributor, and exporter.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GoHooper Web Design?

We needed an outside vendor to completely overhaul our website.

What were your goals for this project?

We wanted our sales staff and our customers, along with potential private label opportunities, to learn about our capabilities and understand more about our company and products. Our ambition was to create new sales and improve product development.

SOLUTION

How did you select this vendor?

After researching over 15 vendors, we chose four to contact directly. We were impressed by GoHooper Web Design’s full-service offerings for design, build, hosting, marketing, and staff training. Their personal and thoughtful approach convinced us to choose them.

Describe the project in detail.

They developed the site framework, including dialog, visuals, and other functions. They were careful to ensure compliance with deadlines.

What was the team composition?

Our team used an internal project manager to work with our staff in the areas of product development, production, food safety, quality assurance, and our company history. Each team member helped to write the dialog and direction of their departments.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’ve received many calls from other businesses interested in our products, which our sales staff attributes to the new website. Following a recent product launch, we received phone calls with questions and comments referencing our website, which we expect to drive up sales.

How effective was the workflow between your team and theirs?

The workflow was effortless. They uploaded a large pile of documents, photos, and other materials on company history, food safety, quality, and product development. They built a functional website that is easy to navigate and understand.

What did you find most impressive about this company?

They function as a small business with unparalleled service while performing as well as a larger and better-equipped company.

Are there any areas for improvement?

Our only issues were on our side, as we did not provide all the information as quickly as expected. Therefore, some of the aspects of the site were not ready as soon as we would have liked.

BACKGROUND

Please describe your company and your position there.

I’m the owner of Fast Forward Traffic School. We administer in-class and behind the wheel defensive driving lessons.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GoHooper Web Design?

We hired GoHooper to create our website and automate certain parts of our registration process.

What were your goals for this project?

We wanted a user-friendly website that allowed customers to register seamlessly for a defensive driving course.

SOLUTION

How did you select this vendor?

We found GoHooper via a Google search.

Describe the project and the services they provided in detail.

They provide hosting, web design, tech support, and troubleshooting on an ongoing basis.

What was the team composition?

We work closely with their owner.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Thanks to GoHooper, we’re the online leader in the defensive driving school market. As long as we continue to respond to customer feedback and innovate with GoHooper, our success will continue.

How was project management arranged and how effective was it?

We communicate via email or phone, and they respond to our requests quickly. They make all necessary changes and meet all deadlines.

What did you find most impressive about this company?

Their people are most impressive. They truly invest in each client and foster friendships and partnerships.

Are there any areas for improvement?

No, not at this time.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a human resources consulting firm serving North America and expanding globally.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GoHooper Web Design?

We were evolving from a statewide professional development firm into a global brand with a cutting-edge web and social media presence. We hired GoHooper Web Design to audit our current platform and build an advanced web solution that integrated with social media and web-based training. 

What were your goals for this project?

Our goals were to determine costs and timelines for our online modules and future applications, while implementing new SEO for our niche market sector.

SOLUTION

How did you select this vendor?

We spoke to a lot of good web development firms, but GoHooper Web Design asked questions that made us think. During our initial conversations, they gave us a global, enterprise-level perspective. Their audit and proposal covered all the bases and earned our trust.

Describe the project in detail.

Once we signed our service agreement, the CEO welcomed us and guaranteed our satisfaction. They conducted extensive interviews with each department and began designing and implementing the platform, keeping us informed every step of the way.

We’ve retained them to guide us through an aggressive content creation and marketing strategy. If they have a question, they ask it. If they have a solution, they implement it. 

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We're thrilled with the branding, content creation, exposure, and direction. Within a short time, our content views, web traffic, and online revenue generation have picked up, and our clients have commented on the clarity of our vision and mission.

How effective was the workflow between your team and theirs?

It's exceptional and refreshing. Because they know our vision so well, they feel like part of our team. We trust their opinion and judgement, which takes the stress out of web design and marketing. We never repeat ourselves, and our interactions are outstanding.

What did you find most impressive about this company?

I'm impressed by their experience, knowledge, and attention to detail, which are consistent across all departments. Each team member makes you feel heard, understood, and cared for. They put the humanity back into IT. 

Are there any areas for improvement?

Every company can improve, but they authentically share how they’re always improving.

BACKGROUND

Please describe your company and your position there.

Christian speaker, life coach, author, blogger.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GoHooper Web Design?

to develop a new website.

What were your goals for this project?

Increase exposure and to open opportunites to speak and sell my book.

SOLUTION

How did you select this vendor?

Have used him before and have been happy with his service.

Describe the project and the services they provided in detail.

Develop a new website that is designed to professionally promote my non-profit ministry.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

My book sales have increased and people are commenting on the effect the blog is having on their lives.

What did you find most impressive about this company?

They have solid values and good creativity.

Are there any areas for improvement?

No

BACKGROUND

Please describe your company and your position there.

We provide intellectual property, business litigation, and legal advisory services. I'm the founder and principal member.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GoHooper Web Design?

We had started a law firm and were looking for a modern, clean, informative website.

What were your goals for this project?

We wanted to show clients our identity and create opportunities for positive engagement. 

SOLUTION

How did you select this vendor?

We spoke with multiple developers in the U.S. and consulted with a few developers outside the U.S.

Describe the project in detail.

GoHooper Web Design & Marketing Agency designed our website and built our web presence.

What was the team composition?

We worked directly with the CEO and his team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our clients often comment on the quality and appearance of our website.

How effective was the workflow between your team and theirs?

They had a very effective workflow. Our initial rough design was too washed out, and didn't "pop" as I had initially envisioned. We started from scratch and developed solid content to improve the visual appeal.

What did you find most impressive about this company?

The CEO offered highly responsive, personal service. Once we finalized the design, they got our website up and running quickly.

Are there any areas for improvement?

No, I am pleased. 

BACKGROUND

Please describe your company and your position there.

I'm the VP of sales at Bluetooth Proximity Marketing For All. We drive business to small businesses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GoHooper Web Design?

We needed a new brand, website, web app, and digital marketing strategy. 

SOLUTION

How did you select this vendor?

GoHooper Web Design has worked with us for years, and we've only had the best experiences. We first hired them in 2007 for video production.

Can you go into detail about the services they provided and the scope of the project?

They designed, developed, and coded our website. I gave them our content, and they offered great ideas. Their full-service digital agency did studio video production with their talent. They even had their talent put on shirts with our logo. Their marketing team still delivers our web and social media branding.

What was the team composition?

The project team included about eight members, from graphic designers and web developers to videographers. Everyone worked together to complete our project. 

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

GoHooper delivered a website beyond our expectations! We've had a great experience. Leads are already coming in, and we expect to be in full profit mode by the end of the year.

How was project management arranged and how effective was it?

GoHooper's project management is second to none. The team is just over a dozen strong, but they move like a single unit. I love that I can always talk to their CEO. 

What did you find most impressive about this company?

I'm always impressed by their follow-through and attention to detail.