globalsoft

BACKGROUND

Please describe your company and position.

I am the Director of Sales of Hyqoo

Describe what your company does in a single sentence.

EOR solution

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire globalsoft to accomplish?

• I hired Globalsoft to develop the MVP for our business application. Our primary objectives were to build a functional and scalable front-end using React and JavaScript, alongside a reliable back-end developed in Go. We needed a high-quality, user-friendly product that could attract early users, allowing us to validate our concept and gather feedback for further development. Globalsoft's technical expertise and understanding of our vision were key factors in choosing them for this project.

SOLUTION

How did you find globalsoft?

• Online Search
• Clutch Site
• LinkedIn

Why did you select globalsoft over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned
• Other

How many teammates from globalsoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project spanned approximately six months, encompassing the following phases:

1. Planning and Requirements Gathering (1 month): Collaborated with Globalsoft to define project objectives, scope, and technical specifications.
2. Design and Prototyping (1 month): Developed wireframes and prototypes to visualize the application's user interface and experience.
3. Development (3 months): Implemented the front-end using React and JavaScript, and the back-end with Go, ensuring integration and functionality.
4. Testing and Quality Assurance (1 month): Conducted comprehensive testing to identify and resolve bugs, ensuring a stable MVP.
5. Deployment and Launch: Deployed the MVP to our target environment, making it accessible to early users for feedback and validation.

Throughout the project, Globalsoft maintained effective communication and adhered to the established timeline, delivering the MVP as scheduled.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Timely Delivery: The MVP was delivered on schedule, meeting our initial timeline goals and allowing for a timely launch.
• Functionality Coverage: The MVP met 100% of the core feature requirements, meaning all essential functionalities were implemented as planned.
• User Engagement Metrics: Early users showed high engagement, with metrics such as time spent on the platform averaging X minutes per session and a low bounce rate, indicating a positive user experience.
• System Stability and Performance: Post-launch, the app maintained a high uptime rate and performed smoothly even under load, with average response times within optimal ranges.
• User Feedback and Iteration: Feedback gathered from early users was overwhelmingly positive, with specific praise for the app’s ease of use and interface. This feedback also guided further refinements and feature prioritization.
• Scalability: The MVP’s back-end, built with Go, demonstrated strong scalability in initial load tests, providing a stable foundation for future growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Globalsoft's project management was highly effective and responsive throughout our collaboration. They consistently delivered project milestones on time, adhering to the agreed-upon schedule. Their team maintained open lines of communication, promptly addressing our needs and incorporating feedback into the development process. This proactive approach ensured that the project remained aligned with our objectives and progressed smoothly.

What was your primary form of communication with globalsoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Globalsoft's standout feature is their exceptional technical expertise and attention to detail. Their team's deep understanding of various technologies enabled them to deliver a high-quality, scalable product that met our specific requirements. Additionally, their proactive communication and responsiveness to our needs ensured a smooth and efficient development process.

Are there any areas for improvement or something globalsoft could have done differently?

Cannot think of anything.

BACKGROUND

Please describe your company and position.

I am the CEO of zeroissues (ZIC d.o.o.)

Describe what your company does in a single sentence.

Our company is smart home integrator. We develop, deliver, install and commision smart home installation. As well we offer technicall protection solutions to our clients. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire globalsoft to accomplish?
Develop a custom dashboard for KNX managment

SOLUTION

How did you find globalsoft?

Referral

Why did you select globalsoft over others?

Referred to me

How many teammates from globalsoft were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Globalsoft was contracted to develop a custom KNX management dashboard. They did everything from requirements gathering to support after the launch. The team delivered high-quality code, which was clean, well-documented, and optimized for performance. Key deliverables included the following: a fully functional dashboard with real-time monitoring and intuitive controls, seamless integration with existing systems and structured codebase to provide a scalable, maintainable, easily updatable base for future development.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our client had requested a personalized dashboard with graduated instructions. globalsoft's UI/UX designer came up with something innovative. The dashboard globalsoft developed was not only delivered to meet but even exceed expectations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The experience was professional throughout the partnership. Their project manager was an expert, ensuring that every milestone was met on time and communicated everything clearly, providing us with full transparency throughout the process.

What was your primary form of communication with globalsoft?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Transparency through the process.

Are there any areas for improvement or something globalsoft could have done differently?

No improvements needed.

BACKGROUND

Please describe your company and position.

I am the CEO of a consumer products & services company 

Describe what your company does in a single sentence.

Leading reseller of sunglasses/glasses in Bosnia and Herzegovina from 2007.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire globalsoft to accomplish?

• Developer terminal based software for virtual try-ons
• Increase sales of out-of-stock glasses
• Reduce product return rates (once we order it for customers they return it if they don't find)

SOLUTION

How did you find globalsoft?

Referral

Why did you select globalsoft over others?

• Close to my geographic location
• Pricing fit our budget
• Referred to me

How many teammates from globalsoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included:

• Software Development: Creation of a terminal-based application, designed to facilitate virtual try-on of glasses using the terminal camera.
• UI/UX Design: Development of a sophisticated, user-friendly interface that is consistent with our brand.
• Facial Recognition: Implementation of precise facial recognition software to ensure optimal fitting of virtual glasses on various face shapes and sizes.

Key Deliverables:

• Fully functional, terminal-based application for virtual try-ons.
• Sophisticated, user-friendly interface design.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in increased sales of out-of-stock glasses and a reduction in product returns. Additionally, customer engagement and satisfaction significantly improved, with consistently positive feedback on the virtual try-on experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered all items on time, adhered to the project timeline meticulously, and were highly responsive to our needs. They provided regular updates and accommodated any changes or additional requests efficiently.

What was your primary form of communication with globalsoft?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their creativity, technical expertise, and commitment to delivering a high-quality product.

Are there any areas for improvement or something globalsoft could have done differently?

None that I can think of.

BACKGROUND

Please describe your company and position.

I am the Project Manager of a digital marketing company.

Describe what your company does in a single sentence.

Building Wordpress/Shopify website/shops, Digital Marketing and Graphic Design.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire globalsoft to accomplish?

• Helped us integrate POS product stock from one of our customers into the WooCommerce store we created.

SOLUTION

How did you find globalsoft?

Referral

Why did you select globalsoft over others?

Referred to me

How many teammates from globalsoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We built a WordPress/WooCommerce shop for a customer who wanted to connect his POS app and stock to the new site. With around 50 retail shops, the customer needed a reliable solution, but we lacked experience in this domain. We turned to globalsoft for help. They conducted a professional meeting, asking detailed questions about the POS/stock app and the customer’s requirements.

After their initial offer, the project began, and they delivered a middleware service (backend API) that seamlessly communicates between our WordPress site and the customer’s stock service.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The real-time stock synchronization led to a 95% reduction in stock discrepancies, ensuring accurate inventory levels across all platforms. 
• The integration streamlined the process of syncing stock levels between the POS and the WooCommerce store, reducing manual updates.
• Time Savings
• Customer Satisfaction

Describe their project management. Did they deliver items on time? How did they respond to your needs?

globalsoft's project management was excellent, delivering all milestones on time and being highly responsive to our needs and concerns throughout the process.

What was your primary form of communication with globalsoft?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Their friendly communication and thorough understanding of our challenges were most impressive.

Are there any areas for improvement or something globalsoft could have done differently?

None that come to mind.

BACKGROUND

Please describe your company and position.

I am the CEO of Digiteach Academy GmbH

Describe what your company does in a single sentence.

The Digiteach Academy develops online theoretical and practical courses, as well as annual safety training for various industries. The courses consist of video tutorials that can be accessed on demand. Professional speakers present the courses clearly, supported by visuals and practical videos.

Additionally, the lessons can be displayed with subtitles and dubbing in any language upon request. Each course can be completed with a test. Upon passing, participants receive a certificate that confirms their participation and successful completion of the course.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire globalsoft to accomplish?

• Programming of an e-learning platform (backend & frontend) for facility management.
• Possibility of white label solutions.
• Programming of an e-learning platform (backend & frontend) for the casino industry.

SOLUTION

How did you find globalsoft?

Referral

Why did you select globalsoft over others?

• Good value for cost
• Referred to me

How many teammates from globalsoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• research and administrative planning 
• server setup
• course overview
• implement underlying pages on homepage
• registration an login forms
• visual changes (themes, logos)
• self-registration / account registration
• course layout design (ovierview + details)
• navigating through course
• certificates after passing a test
• course management
• mail automation for passwords
• reporting for accounts, courses and sales
• mail automation for certificate

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• A well-functioning, reliable platform.
• Consistently good performance of the site.
• Happy customers who enjoy working on our platform.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Global Soft consistently provided excellent support. They delivered the programming work on time and met all deadlines. They listened to our needs and suggestions, and the quality of their programming was outstanding. We are very pleased to work with such a professional team! Their responsiveness and dedication made the entire process smooth and enjoyable. We highly recommend their services!

What was your primary form of communication with globalsoft?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were very impressed with the way Global Soft worked. We also appreciated that we could document tasks and track progress in a shared tool which always gave us a clear overview.

Are there any areas for improvement or something globalsoft could have done differently?

No, we are quite satisfied with everything.

BACKGROUND

Please describe your company and position.

I am the Deputy CEO of TT Cables LLC

Describe what your company does in a single sentence.

Producer of low voltage electrical cables

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire globalsoft to accomplish?

• Implementation of DMS and BPM

SOLUTION

How did you find globalsoft?

local reference

Why did you select globalsoft over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from globalsoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of work consisted of set up of a:

• Document Management System as a part of our digitalization processes and consequently 
• Business Process Management System in order to secure transparency, traceability and accountability for a selected set of processes in our business. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Global soft assisted us in selecting and implementing our DMS and BPM systems (including process mapping) in accordance with ISO 27001:2022 which we are presently implementing.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very well informed on various DMS and BPM options on the market including necessary steps needed in adapting existing solutions to our specifics.  There knowledge of requirements for ISO 27001 (which they had previously been certified for) was of great assistance in conceptualizing.  They were quick to respond to all requests and inquiries and delivered on time. 

What was your primary form of communication with globalsoft?

In-Person Meeting

What did you find most impressive or unique about this company?

They are agile in solving problems and responding to queries and are available to meet all our needs regarding these projects.

Are there any areas for improvement or something globalsoft could have done differently?

None to mention.

BACKGROUND

Please describe your company and position.

I am the CEO of MarketFORCE, Inc.

Describe what your company does in a single sentence.

Strategic Marketing and Sales for clients

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire globalsoft to accomplish?

• Consult on a CRM/App/POS project

SOLUTION

How did you find globalsoft?

Online Search

Why did you select globalsoft over others?

Company values aligned

How many teammates from globalsoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

While working on a ground-breaking software product designed to re-energize an industry in the US, I came across globalsoft, a company with ample experience in the category, that could offer consulting services to ensure we were approaching the market with a viable software product that would perform transformative results. 

We were not disappointed…our US development team was extremely grateful for the insight and direction offered by globalsoft. It not only enhanced our software product, but gave management an alternate route into the market and saved money as well. 

I highly recommend globalsoft. They're more interested in creating value for their clients than enriching themselves. In so doing they have created a deep and enduring relationship that will pay dividends well into the future. Reach out to schedule a call with Luka and see for yourself!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Ongoing

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Perfect response on an ongoing basis

What was your primary form of communication with globalsoft?

Virtual Meeting

What did you find most impressive or unique about this company?

It's CEO Luka. A class individual who does what he says.

Are there any areas for improvement or something globalsoft could have done differently?

None at the moment.

BACKGROUND

Please describe your company and position.

I am the CEO of Userwerk GmbH

Describe what your company does in a single sentence.

With our smart e-commerce solution, we expand individual customer journey for retailer in a meaningful way. We offer target group-relevant offers and services that delight customers. As a retailer, you benefit from monetization of your traffic. For brands, we open up previously untapped target groups and touchpoints for acquiring new customers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire globalsoft to accomplish?

• New platform with increased performance kpis
• migrate from old to new platform

SOLUTION

How did you find globalsoft?

Online Search

Why did you select globalsoft over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from globalsoft were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The switch to the Polar platform from Spryker for our checkout marketing initiatives has marked a significant milestone of achievement. Polar's exceptional speed and flexibility ensured a fluid transition, reducing downtime while enhancing efficiency. The rapid deployment of Polar not only facilitated a smooth changeover but also unlocked numerous new opportunities.

With its sophisticated features, the platform has empowered us to craft tailored marketing strategies. To summarize, our move to Polar has taken our checking marketing efforts to an unprecedented level, exceeding our expectations and establishing a solid base for continued success. The platform's innovative features have positioned us advantageously in the ever-evolving e-commerce arena, boosting customer satisfaction and driving our business's growth to unparalleled heights.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Reduce loading time (TTFB)
2. Better conversion rates
3. Improved system management
4. Existing platform maintenance
5. Migration to a new platform

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Globalsoft team is Agile, and they used Scrum very effectively. There were no delays, despite continuous changes that emerged during our transition.

What was your primary form of communication with globalsoft?

Virtual Meeting

What did you find most impressive or unique about this company?

They were extremely flexible when it comes to our requests, and adopted very quickly to whatever we wanted to build. We loved their mindset which was never negative, but rather very positive as every unexpected problem that came up was another challenge they gladly accepted.

Are there any areas for improvement or something globalsoft could have done differently?

Our continuous collaboration is a testament that globalsoft does an amazing job, and I have absolutely no complaints, and would recommend them to everyone looking for a software development partner.

BACKGROUND

Please describe your company and position.

I am the CEO of OceanBuddy

Describe what your company does in a single sentence.

OceanBuddy is a scuba diving community marketplace platform. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire globalsoft to accomplish?

• Platform Development and Functionality:

SOLUTION

How did you find globalsoft?

Referral

Why did you select globalsoft over others?

• Close to my geographic location
• Pricing fit our budget

How many teammates from globalsoft were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

User Profiles and Account Management:

• Customizable profiles for dive instructors and dive masters to showcase skills, experience, certifications, and ratings.
• Account creation and verification processes, allowing both professionals and regular users to sign up and manage their profiles.
• Profile settings for account privacy, availability, and notifications

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Percentage of completed features based on the project roadmap (e.g., 100% of core features like profiles, marketplace, and booking were delivered).
• Number and severity of bugs resolved per testing phase, aiming for a high resolution rate before launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

globalSoft consistently delivered project milestones on time and was very communicative.

What was your primary form of communication with globalsoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Trust

Are there any areas for improvement or something globalsoft could have done differently?

No

BACKGROUND

Please describe your company and position.

 I am the CEO of an information technology company 

Describe what your company does in a single sentence.

Our multi-party application framework, MEDIAS, accelerates the ability of leading organizations in industries such as financial services, sport institutions, insurance, supply chain management, and healthcare to work across traditional boundaries. 

Digital Asset designs and delivers technology that reshapes image rights and workflows into efficient, secure, and interconnected applications. MEDIAS, Digital Asset’s core technology, is a platform for building multi-party applications on blockchain reserving image rights for there IP's.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire globalsoft to accomplish?

• Develop user friendly management app

SOLUTION

How did you find globalsoft?

Referral

Why did you select globalsoft over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from globalsoft were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope included requirements analysis, custom software development, system integration with existing platforms, UI/UX design, testing, and deployment with ongoing maintenance. Deliverable was a fully functional MVP.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project led to improved efficiency, reduced errors, faster turnaround times, and easier management of multiple clients. Our employees can now work more effectively, further enhancing overall productivity.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was proactive. Despite our limited availability for meetings, they took the initiative to keep the project on track, anticipating our needs and providing regular updates through emails.

What was your primary form of communication with globalsoft?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Communication

Are there any areas for improvement or something globalsoft could have done differently?

Better preparation on design face before getting into development.