Gilmedia

BACKGROUND

Please describe your company and position.

I am the Marketing Director of a home services company

Describe what your company does in a single sentence.

Appliance Repair Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gilmedia to accomplish?

• Generate more leads
• Rank higher on SEO
• Rank better on AI Search

SOLUTION

How did you find Gilmedia?

• Online Search
• Referral

Why did you select Gilmedia over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Gilmedia were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Gilmedia to handle our SEO, AI optimization, and lead generation for our appliance repair company. They delivered exactly what they promised and have been a key part of our company's growth. Since working with them, we've seen increased online visibility, more qualified leads, and steady business growth. Their team is professional, responsive, and results-driven. If you're looking for a marketing agency that follows through on its commitments and produces real results, we highly recommend Gilmedia.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Within 6 months, our website traffic increased by 60%, lead volume grew by 40%, and we achieved first-page rankings for several key appliance repair keywords. These improvements resulted in a noticeable increase in service bookings and revenue.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Gilmedia's project management was excellent throughout our engagement. They consistently delivered tasks and milestones on time and kept us informed about progress every step of the way. Their team was highly responsive whenever we had questions or requests, and they were proactive in suggesting improvements to help us achieve better results. Communication was clear, professional, and timely, making the entire process smooth and stress-free. We always felt that our goals were understood and prioritized, and they quickly adapted to our needs as our business grew.

What was your primary form of communication with Gilmedia?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most about Gilmedia was their ability to combine SEO, AI optimization, and lead generation into a strategy that produced real business results. Unlike many marketing agencies that focus only on rankings or traffic, they focused on generating qualified leads and helping our appliance repair company grow.

Are there any areas for improvement or something Gilmedia could have done differently?

We had a very positive experience working with Gilmedia and did not encounter any significant issues. They delivered on their commitments, communicated effectively, and produced strong results. At this time, we don't have any major areas for improvement to suggest.

BACKGROUND

Introduce your business and what you do there.

I’m a senior manager at Appliance Repair Winnipeg, a household appliance repair service.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gilmedia?

We needed a simple website that performed well and converted customers. We also needed constant lead generation and great reporting and visibility to stats.

SOLUTION

What was the scope of their involvement?

Gilmedia has designed and developed our website. The team is also responsible for our digital marketing and website maintenance. The team has handled our SEO, GEO, AEO, and Google Ads.

What is the team composition?

We’ve worked with 2–5 teammates from Gilmedia.

How did you come to work with Gilmedia?

We found Gilmedia through an online search and a referral. We chose them over other options because they had high ratings, were close to our geographic location, and their company values aligned with ours.

What is the status of this engagement?

We started working together in June 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen a 200%–300% increase in our bottom line and more clients a few months after the project’s completion.

How did Gilmedia perform from a project management standpoint?

Gilmedia’s project management is very good. The team delivers on time. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Gilmedia is unique. The team listens, thinks outside the box, and is nice to work with.

Are there any areas they could improve?

No, there aren’t any.