Ghost Agency Review Insights

Overall Review Rating

5.0

Quality 5.0
Schedule 5.0
Cost 5.0
Willing to Refer 5.0

Top Mentions

Review Highlights

Desire for Increased Capacity

While clients are extremely satisfied with Ghost Agency's work, some express a desire for the agency to increase their capacity to handle more projects, indicating a high demand for their services.
Comprehensive Service Offering

The agency provides a wide range of services, including website development, brand strategy, and multimedia content creation. Their comprehensive service offering allows them to manage projects from concept to execution.
Significant Business Impact

The agency's work has led to substantial business results, including increased revenue, lead generation, and brand growth. For instance, Myriad Genetics saw double-digit lead growth and a high conversion rate, highlighting Ghost Agency's effectiveness in driving business success.
Seamless Integration with Teams

Ghost Agency integrates seamlessly with client teams, collaborating effectively with internal marketing, sales, and operations teams, as well as external partners. This collaborative approach enhances project success.
Strong Client Relationships

Ghost Agency is noted for its family-run business vibe and personal touch, fostering strong partnerships with clients. Their company culture and expertise make them a preferred choice for long-term engagements.
Exceptional Creative Expertise

Ghost Agency is highly praised for delivering exceptional creative concepts and products. Their work is considered the best in the creative media industry, resulting in significant recognition and awards, such as the 'Best in Class' award for their Google Cloud project.

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UX/UI Design Video Production Web Design
2D Animation 3D Animation Other Animation Motion Graphics
$200,000 to $999,999
Oct. 2020 - Apr. 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The Ghost team consistently delivers the best creative product of any team I have worked with."

Apr 27, 2026

COO, Quantum XPR

Kris Matheney

Advertising & marketing
Los Angeles, California
1-10 Employees
Online Review
Verified

Ghost Agency designed 2D and 3D visuals for an advertising and marketing company's Google Cloud project. The team created a 3D model of a 100,000-square-foot space and produced interactive content.

The project won the "Best in Class" award from an association three years in a row, bringing in thousands of end clients and generating billions of dollars in revenue. Ghost Agency's team was responsive, communicative, and willing to go the extra mile. Their creative products were second to none.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the COO of Quantum XPR

Describe what your company does in a single sentence.

At Quantum XPR, we bridge the gap between R & D, through storytelling and experiences. We are a team of futurists, strategists, creatives and technologists who use emerging technologies to solve today's problems.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ghost Agency to accomplish?

Inspire our clients with beautiful visuals of super future-forward creative concepts
Deliver extensive, deep creative assets in multiple form factors
Stay on the forefront of creative technologies and executions

SOLUTION

How did you find Ghost Agency?

We worked together at a previous company

Why did you select Ghost Agency over others?

They literally produce the best creative

How many teammates from Ghost Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have worked with Ghost Agency on dozens of projects over the years. This particular project, for Google Cloud, involved many layers of concepting, design and production. We worked with the Ghost team to develop creative concepts for large-scale experiential installations in Google Cloud's headquarters in Sunnyvale. Ghost worked with us to design visuals in 2D and 3D of physical spaces, which included activations like full-scale vehicles, LED curtains, a technology "tree" showcase, 30-foot LED walls, and industry vignettes in healthcare, manufacturing, supply chain, retail, finance, AI and sustainability. The Ghost team then built the 3D model for the vision of the entire 100,000 foot space, which became a guide for project stakeholdes and fabrication teams. The Ghost team also produced interactive content for several industry demos, including extremely detailed two-layer animations for a transparent screen hologram simulation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

This project for Google Cloud won the "Best in Class" award three years in a row from the Association of Briefing Program Managers. Google Cloud has brought thousands of clients, generating billions of dollars in revenue, to the center for experiential tours of our work.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Ghost team is extremely responsive, and available for regular status check-ins and updates. They are extremely communicative in their deliverables progress, and very willing to go the extra mile to deliver on time.

What was your primary form of communication with Ghost Agency?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The Ghost team consistently delivers the best creative product of any team I have worked with in my 35+ years in the creative media industry.

Are there any areas for improvement or something Ghost Agency could have done differently?

I personally would love it if they increased their capacity so I could hire them on more projects. :)

RATINGS

5.0

Broadcast Video UX/UI Design Web Development
Confidential
Jan. 2016 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They feel like a family-run business with a very personal touch and true partnership approach."

Apr 7, 2026

COO, Myriad Genetics

Mark Verratti

Medical
Salt Lake City, Utah
1,001-5,000 Employees
Online Review
Verified

Ghost Agency has designed and implemented a website for a molecular diagnostics company. The team has also provided ongoing support and created a lead generation funnel.

The website has been used by over three million people and seen by over two million annually. It has generated over 100,000 patient leads and 20,000 provider leads. Ghost Agency has delivered a best-in-class website, and their communication and timeliness are exemplary.

BACKGROUND

Introduce your business and what you do there.

I’m the COO of Myriad Genetics, a molecular diagnostics company that helps guide treatment decisions and improve patient care across various medical specialties.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ghost Agency?

We needed help creating our first website to enable lead generation and reach millions of patients and providers treating mental illness in the US.

SOLUTION

What was the scope of their involvement?

Ghost Agency has designed, implemented, and provided ongoing support for our Genesight.com website and lead generation funnel. The team has also partnered with our internal marketing, sales, and operations teams and our external PR firm and other agencies. Ghost Agency has been responsible for content creation, technical development, design, and ongoing modifications and support.

What is the team composition?

We’ve worked with 6–10 teammates from Ghost Agency.

How did you come to work with Ghost Agency?

Someone referred Ghost Agency to us. We chose them over other options because they had high ratings, a great culture fit, good value for cost, aligned company values, and expertise in the area we needed.

What is the status of this engagement?

We started working with Ghost Agency in January 2016, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since we started working with Ghost Agency, the Genesite product has been used by over three million people. Our website is seen by over two million people annually, and we create over 100,000 patient leads and over 20,000 provider leads on an annual basis. Our website, cost per lead, and conversion numbers have been measured multiple times by world-class companies and have been considered best in class.Overall, all of our classic digital measures have improved, including impressions, website visits, time on page, A/B testing, number of leads, cost per lead, and lead conversion to order. Our patient lead conversion is close to 15%, and our provider lead conversion is over 30%. This project has been a highlight in my career and directly impacts hundreds of thousands of people struggling with mental illness annually.

How did Ghost Agency perform from a project management standpoint?

Ghost Agency always delivers on time. They communicate clearly and effectively regarding deliverables, check-ins, and due dates. We communicate via in-person and virtual meetings.

What did you find most impressive about them?

Ghost Agency’s company culture and very specific areas of expertise clearly make them stand out. They feel like a family-run business with a very personal touch and true partnership approach, yet they bring years of experience and world-class talent to any project.

Are there any areas they could improve?

No, they absolutely excel.

Do you have any advice for potential customers?

I recommend going to their website to see the difference they can make.

RATINGS

5.0

Advertising UX/UI Design Web Development
Broadcast video advertising Other advertising Print advertising
Confidential
Apr. 2020 - Dec. 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

“I enjoyed working with them.”

Apr 3, 2026

Executive, Myriad Genetics

Anonymous

Medical
Salt Lake City, Utah
1,001-5,000 Employees
Online Review
Verified

Ghost Agency provided full-service creative marketing for a medical company. Their work included website and TV ads, brand strategy, experiential pilot, and print marketing.

Ghost Agency's work led to significant brand growth and double-digit lead growth, which translated into increased revenue. They delivered on time and provided regular updates. The team consistently brought creative ideas based on insights and emotions.

BACKGROUND

Introduce your business and what you do there.

I'm an executive at Myriad Genetics, a medical company that develops molecular diagnostic tests that assess disease risk and progression, helping guide treatment decisions and improve patient care across various medical specialties.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ghost Agency to accomplish for Myriad Genetics?

We hired Ghost Agency to deliver both emotional and functional messaging, improve the consumer experience with us, and build the business.

SOLUTION

What was the scope of their involvement?

Ghost Agency handled many items end to end, from the idea to the creative execution. They did a range of deliverables, including website, TV, brand strategy, experiential pilot, and print across brands.

What is the team composition?

We worked with 10 teammates from Ghost Agency.

How did you come to work with Ghost Agency?

We found them through a referral. We chose them over other options because their pricing fit our budget, they had a great culture fit, and they offered good value for the cost.

What is the status of this engagement?

We worked together from April 2020-December 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We saw significant brand growth for the key pillars of our partnership . We also saw double-digit lead growth, which was sustained and translated into increased revenue.

How did Ghost Agency perform from a project management standpoint?

They delivered on time and provided regular updates. We mainly communicated through virtual meetings.

What did you find most impressive about them?

Ghost Agency was always up to date on the latest tech and opportunities. The team consistently brought creative ideas that were based on insights and emotions.

Are there any areas they could improve?

No, I enjoyed working with them.

RATINGS

5.0

Showing 1-3 of 3 Reviews

Our Story

With over 20 years of experience, many of our core team members have been involved since the company started. We are trusted by some of the worlds most well-known brands and tend to keep our clients for a very long time.

As a small, independent agency, we pride ourselves on high-end work and the quality of our endeavors is reflected by the pedigree of our staff.

We don't have a B team.

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Verified Client Reviews: 3

Overall Review Rating: 5

Source: Clutch

Last Updated: April 27, 2026

Business Entity

Business Entity Name	The Ghost Agency, Inc.
Source	California Secretary of State
Jurisdiction of Formation	California
Date of Formation	June 27, 2006
Status	Active
Last Updated	January 25, 2026
ID	C3060873

Credit Report Results

International Credit Risk Assessment	Low Risk
Source	Creditsafe
Last Updated	January 25, 2026

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Locations (1)

P.O. 1122 Via Mirabella Thousand Oaks, CA, United States 91320

10 - 15

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Gadre Infotech Pvt. Ltd.

(1)

Shalaka Teli

Myriad Genetics

(1)

mark Verratti

Quantum XPR

(1)

Kris Matheney

Ghost Agency

Small team. Huge clients. Decades of trust.

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Ghost Agency Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Desire for Increased Capacity

Comprehensive Service Offering

Significant Business Impact

Seamless Integration with Teams

Strong Client Relationships

Exceptional Creative Expertise

Reviews mentioning:

Ghost Agency Reviews

2D & 3D Visuals Production for Advertising & Marketing Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Web Design, Dev & Support for Molecular Diagnostics Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Full-Service Creative Marketing for Medical Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

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Gadre Infotech Pvt. Ltd.

Myriad Genetics

Quantum XPR