Genetrix Technology is at the forefront of the Marketing Technology space, dedicated to providing enterprise-level marketing automation solutions with precision and innovation. We specialize in leading platforms such as Salesforce Marketing Cloud, Pardot, Braze, Klaviyo, Eloqua, and Adobe Marketo Engage. Our mission is to help businesses streamline their marketing efforts, enhance customer engagement, and drive measurable growth through cutting-edge technology and strategic expertise. Partner with us to elevate your marketing to new heights.
1) Flexibility Without Commitment : Enjoy the freedom to scale your marketing initiatives without being tied down by lengthy contracts. 2) 14 Day Risk-Free Evaluation : Experience the power/credibility of Genetrix firsthand with our risk-free evaluation period – satisfaction guaranteed! 3) Efficiency On Demand : Our agile approach ensures swift and efficient delivery of results, precisely when you need them. 4) Micro-task Management : From minor tweaks to major overhauls, we handle every task with meticulous attention to detail, ensuring nothing falls through the cracks. 5) 24/7 Support : Experience seamless collaboration with our team of dedicated professionals, working tirelessly to bring your vision to life. 6) Results-Driven Marketing : Pay only for results - guaranteed conversions and growth.
Our Services:
1) MarTech Implementation 2) MarTech Platform Support 3) MarTech Platform Development 4) Marketing Automation 5) Marketing Strategy 6) Platform Migration 7) Integration 8) Training 9) Data Modelling 10) Campaign Management
Explore our Unique Advantages Hub
1) Plug-and-play Accelerator Kits 2) Quick Start Packages 3) Free Health Check 4) Proof of Concept Services 5) Bite-Size Offerings
Genetrix Technology offers good value for cost, with projects consistently completed on budget. Clients appreciate their flexibility and expertise, especially in Salesforce Marketing Cloud. They are noted for timely deliveries and strong communication, making them a reliable choice for various project sizes.
One client noted early communication challenges where there was confusion about roles and responsibilities. However, these issues were quickly resolved through discussions, and no further problems were reported.
Successful Client Training and Support
Genetrix Technology excels in training and supporting clients post-implementation. Their efforts ensure clients are well-equipped to use the systems effectively, leading to successful project outcomes and high client satisfaction.
Flexibility and Customization
Genetrix Technology is praised for their ability to customize and adapt solutions to meet specific project needs. They can tailor Salesforce Marketing Cloud to integrate seamlessly with existing systems, showcasing their technical and strategic expertise.
Positive Culture and Value Alignment
Clients appreciate the cultural fit and alignment of values with Genetrix Technology. The company's values and positive culture contribute to strong, collaborative partnerships.
Timely Deliveries and Accurate Estimates
Clients consistently praise Genetrix Technology for their ability to deliver projects on time and provide thorough and accurate estimates. They are proactive in managing complexities and adjusting timelines when necessary to keep projects on track.
High Client Satisfaction with Project Outcomes
Clients express high satisfaction with the outcomes of their projects, noting improvements in customer engagement, satisfaction, and marketing operations efficiency. Genetrix Technology's dedication and professionalism are key to these successes.
Genetrix Technology has collaborated with a tech solutions company, assisting them with tasks related to the Salesforce Marketing Cloud, including optimizing implementations and creating custom APIs.
Genetrix Technology has assisted the client in supporting over 20 mutual clients. The team has delivered all tasks on time, provided accurate estimations, and seamlessly responded to challenges. They've also increased efforts when needed and exhibited demonstrated knowledge and expertise.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Marketing of a Tech Solutions Company
Describe what your company does in a single sentence.
We implement and customize technology solutions for our clients.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Genetrix Technology to accomplish?
Salesforce Marketing Cloud Expertise
Salesforce Marketing Cloud Support
SOLUTION
How did you find Genetrix Technology?
LinkedIn
Why did you select Genetrix Technology over others?
High ratings
Pricing fits our budget
Great culture fit
Company values aligned
How many teammates from Genetrix Technology were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We’ve been working with Genetrix for the last 3 years. We consider them an extension of our team.
They are truly experts in the Salesforce Marketing Cloud space. They build creative solutions - whether our mutual clients are dealing with tight timelines or budgets, the team can always offer a flexible path forward and in the right direction. Time and time again, we’re brought in to clean up and optimize an existing implementation. This leaves our clients in a position for success and growth.
We collaborate well on uncovering marketing needs and utilizing marketing best practices to solve for those needs. Usually leveraging the Salesforce, Marketing Cloud, and Data Cloud platforms, but we’ve extended our solutions across websites, form builders, and even custom built APIs.
I personally appreciate how much the team has taught me - both in terms of cool, new features and things to avoid that might cause more of a headache than they’re worth.
Our team is thrilled with the partnership we’ve established and we look forward to many years of working together in the future!
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We've been able to successfully launch and support more than 20 mutual clients.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The team does deliver items on time. They are thorough with estimates and if complexities arise, they are quick to call out that an extension or increase in effort is required to manage expectations and keep projects on track.
What was your primary form of communication with Genetrix Technology?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
There hasn't been a single thing we've asked of them that they were unable to do. Their knowledge and expertise in the Salesforce Marketing Cloud platform runs beyond just the platform. It includes complementary plug-ins, custom solutions, best practices. They are always learning and keeping up with enhancements and product releases.
Are there any areas for improvement or something Genetrix Technology could have done differently?
Very early on in our working relationship, we experienced some communication challenges - where I'd be expecting the team to own an area and they were expecting my team to own it, which led to some internal confusion and delays. We resolved those after a few quick discussions about roles and responsibilities. Absolutely no issues since then. Their team is fantastic.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Digital Marketing Strategy for Salesforce Consultancy
Email MarketingOther Digital MarketingSocial Media Marketing
Marketing automation
$50,000 to $199,999
Jan. - Dec. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their team's dedication and professionalism were pivotal to our success."
Apr 28, 2024
Director, Salesforce Consultancy
Anonymous
Verified
Other industries
Spain
1-10 Employees
Online Review
Verified
Genetrix Technology has developed a digital marketing strategy using Salesforce Marketing Cloud (SFMC) for a Salesforce consultancy. This includes conducting analyses and crafting mobile and SMM campaigns.
Genetrix Technology has significantly increased the client's customer engagement and satisfaction, as well as marketing operations efficiency. The service provider has met all deadlines and ensured stellar communication via weekly updates. Their adaptability and strategic expertise are unparalleled.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of a Salesforce Consultancy
Describe what your company does in a single sentence.
We provide support on Salesforce Marketing Cloud projects
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Genetrix Technology to accomplish?
SFMC Project Support
SOLUTION
How did you find Genetrix Technology?
Online Search
Why did you select Genetrix Technology over others?
High ratings
Pricing fits our budget
Good value for cost
Company values aligned
Describe the scope of work in detail. Please include a summary of key deliverables.
This project involves developing and implementing a comprehensive digital marketing strategy using Salesforce Marketing Cloud (SFMC) to increase customer engagement and drive sales growth for a retail client. Objectives:
Enhance the effectiveness of marketing campaigns across multiple channels.
Increase customer engagement through personalized communication.
Improve customer retention rates.
Drive higher conversion rates through targeted marketing efforts.
Scope of Work: 1. Strategy Development:
Task: Conduct a thorough analysis of the current marketing practices and performance.
Deliverable: A strategy document outlining recommended approaches for segmentation, personalization, and automation.
2. SFMC Setup and Integration:
Task: Configure SFMC to integrate smoothly with existing CRM systems and data sources.
Deliverable: A fully configured SFMC environment with documented integrations and data flow diagrams.
3. Campaign Design and Execution:
Task: Design and deploy targeted email, mobile, and social media marketing campaigns.
Deliverable: Campaign plans and schedules, including creative and copy for each campaign element.
4. Journey Builder Implementation:
Task: Develop and implement customer journey maps to guide personalized customer interactions.
Deliverable: Customer journey maps and a detailed implementation plan within SFMC’s Journey Builder.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Improved Customer Engagement
Enhanced Customer Satisfaction
Efficiency in Marketing Operations
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Timeliness of Deliveries: Ability to meet and sometimes exceed deadlines has been impressive.
Communication and Coordination: The communication from Genetrix side was exemplary. Weekly updates and immediate reporting on issues ensured that client team was always informed and prepared.
Overall Satisfaction: Overall, client is satisfied with the management and execution of this project. Their team's dedication and professionalism were pivotal to our success.
What was your primary form of communication with Genetrix Technology?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The degree of customization and adaptation to fit the specific needs of a project is often a highlight. A company that can tailor SFMC to work seamlessly with existing systems and processes, creating a truly integrated marketing solution, showcases unique technical and strategic expertise.
Are there any areas for improvement or something Genetrix Technology could have done differently?
Nothing to mention here.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Salesforce Implementation for Data Integration Platform
CRM Consulting and SI
CRM Customer Support
+3
Confidential
Jan. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Genetrix Technology's team members were responsive and proactive."
Jun 5, 2024
Director, Hapi
Anonymous
Verified
Information technology
Miami, Florida
51-200 Employees
Online Review
Verified
A data integration platfom has hired Genetrix Technology to implement their apps on Salesforce and Salesforce Marketing Cloud for end clients. The team offers consulting and support after implementation.
Genetrix Technology has met the end clients' nuanced needs and trained them to use the client's system post-implementation. The team is responsive and proactive in project management. They're consistently willing to approach unique requirements and offer solutions that leverage their expertise.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am a Director at Hapi
Describe what your company does in a single sentence.
Hapi is a data-integrations platform that effectively improves the process of extracting, cleaning and normalizing data for a number of stakeholders, allowing them to innovate faster.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Genetrix Technology to accomplish?
Implementing the Hapi Guest apps in Salesforce and Marketing Cloud
Supporting our products
Consulting with customers on Salesforce products
SOLUTION
How did you find Genetrix Technology?
Other
Why did you select Genetrix Technology over others?
Referred to me
How many teammates from Genetrix Technology were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Working with and in the frame of our Hapi Guest apps, implementing Salesfroce and Marketing Cloud for new customers, providing consulting to meet the specific needs of customers, and supporting them after the implementation is complete with training and additional consulting.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Implementations completed on budget
nuanced needs of clients met
clients well trained to use system post implementation
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Genetrix Technology's team members were responsive and proactive.
What was your primary form of communication with Genetrix Technology?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Team members were always willing and able to approach very unique requirements with a variety of solutions and leverage their internal knowledge to collaborate with our teams and clients.
Are there any areas for improvement or something Genetrix Technology could have done differently?
n/a
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software Dev & Email Mktg for Cloud Services Company
Custom Software DevelopmentEmail Marketing
Salesforce Lightning
Confidential
June 2022 - May 2023
5.0
Quality
4.5
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"We were particularly pleased with their skill set and commitment."
May 6, 2024
CEO & Founder, IntelliCloud Solutions
Manika Goyal
Verified
Information technology
Pune, India
11-50 Employees
Online Review
Verified
A cloud services company hired Genetrix Technology to implement a Salesforce marketing cloud for an end client. Genetrix Technology also designed and executed email marketing campaigns for the end client.
Genetrix Technology successfully delivered high-caliber results on time, meeting the end client's satisfaction. Genetrix Technology communicated via email, virtual meetings, and other messaging apps. Their skill set and dedication were key elements of their work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO, Founder of IntelliCloud Solutions
Describe what your company does in a single sentence.
Intellicloud Solutions excels in delivering specialized services and innovative solutions with unparalleled agility and speed across diverse cloud platforms. Our commitment to excellence ensures clients receive tailored, cutting-edge support, establishing us as a trusted partner for optimizing operations and achieving success in the ever-evolving digital landscape.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Genetrix Technology to accomplish?
Implementation of Salesforce Marketing Cloud for our client
End to End ownership of the project
SOLUTION
How did you find Genetrix Technology?
Referral
Why did you select Genetrix Technology over others?
Great culture fit
Good value for cost
Company values aligned
How many teammates from Genetrix Technology were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Genetrix team and Intellicloud Team engaged together deliver Salesforce Email Marketing capabilities for a Digital Marketing Agency. The aim of the project was to design & execute the Email marketing campaigns for this digital marketing agency.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The project was succesfully executed with satisfactory compliments from the client.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Project deliverables were on time. They did follow the client timelines in delivering the best fit solutions.
What was your primary form of communication with Genetrix Technology?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
We were particularly pleased with their skill set and commitment.
Are there any areas for improvement or something Genetrix Technology could have done differently?
None
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Salesforce Cloud Development for Healthcare Company
Cloud Consulting & SICustom Software Development
$10,000 to $49,999
Mar. - May 2022
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"They were a small firm but held core industry expertise."
Dec 5, 2022
Salesforce Architect, Goethe Institute
Anonymous
Other industries
Germany
5,001-10,000 Employees
Online Review
Genetrix Technology implemented a Salesforce marketing cloud platform for a healthcare company.
Genetrix Technology worked closely with the client to fully develop the successful platform within tight timeframes. They did a great job of managing the project. They had weekly and biweekly meetings, where they held fluent communication.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I was the technical architect for the firm
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Genetrix Technology?
We hired them for the implementation of a scratch Salesforce Marketing Cloud Org.
SOLUTION
How did you select this vendor and what were the deciding factors?
We selected them based on prior experience with a few of their resources
Describe the project in detail and walk through the stages of the project.
We are really satisfied with our partner. Almost at the end of the project, we encounter some issues after we start using it and they worked closely with us to solve the issue within the time frame that we have. The Genetrix team does a very good job of managing the project and keeping our focus.
How many resources from the vendor's team worked with you, and what were their positions?
3 Consultant resources
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
The journeys have been running successfully without any bug or discrepancies
How effective was the workflow between your team and theirs?
We had weekly and biweekly meetings. The communication was fluent.
What did you find most impressive or unique about this company?
They were a small firm but held core industry expertise.
Are there any areas for improvement or something they could have done differently?
At times there was a delay in email responses but that was compensated by weekly meetings
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-5 of
5 Reviews
UNIQUE ADVANTAGES HUB
1) Plug-and-play Accelerator Kits
2) Quick Start Packages
3) Free Health Check
4) Proof of Concept Services
5) Bite-Size Offerings
Small
Rapid Start
$2,999
/total
Account Setup
Data Model Setup
Configuration of out-of-the-box Preference and Subscription Center with Salesforce Integration
Consultation
Account Walkthrough/Training
Medium
Advanced Pro+
$3,999
/total
Account Setup
Data Model Setup
Configuration of out-of-the-box Preference and Subscription Center with Salesforce Integration
Consultation
Account Walkthrough/Training
Large
Comprehensive+
$5,999
/total
Account Setup
Data Model Setup
Configuration of out-of-the-box Preference and Subscription Center with Salesforce Integration
Consultation
Account Walkthrough/Training
Features
Small
$2,999
/total
Medium
$3,999
/total
Large
$5,999
/total
Account Setup
Data Model Setup
Configuration of out-of-the-box Preference and Subscription Center with Salesforce Integration
Consultation
Account Walkthrough/Training
Build of Email Templates
Contact Builder Setup
–
Automation Setup
–
Journey Setup
–
Tracking /Reporting
–
–
Small
$2,999
/total
Account Setup
Data Model Setup
Configuration of out-of-the-box Preference and Subscription Center with Salesforce Integration
Consultation
Account Walkthrough/Training
Build of Email Templates
Contact Builder Setup
–
Automation Setup
–
Journey Setup
–
Tracking /Reporting
–
Medium
$3,999
/total
Account Setup
Data Model Setup
Configuration of out-of-the-box Preference and Subscription Center with Salesforce Integration
Consultation
Account Walkthrough/Training
Build of Email Templates
Contact Builder Setup
Automation Setup
Journey Setup
Tracking /Reporting
–
Large
$5,999
/total
Account Setup
Data Model Setup
Configuration of out-of-the-box Preference and Subscription Center with Salesforce Integration
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