GEEKLY DIGITAL LTD

BACKGROUND

Please describe your company and position.

I am the Director of Home Energy Services

Describe what your company does in a single sentence.

Home Energy Service provides reliable emergency plumbing, electrical, and boiler repair services across Greater Manchester. Whether you need a local plumber, qualified electrician, or expert boiler engineer, our team is ready to help 24/7.
 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GEEKLY DIGITAL LTD to accomplish?

• Calls
• Lead Generation

SOLUTION

How did you find GEEKLY DIGITAL LTD?

Online Search

Why did you select GEEKLY DIGITAL LTD over others?

• High ratings
• Close to my geographic location
• Great culture fit

How many teammates from GEEKLY DIGITAL LTD were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work includes developing and executing a structured calls and lead generation program designed to attract, qualify, and convert prospects into booked sales appointments. Services cover target audience identification, messaging and script development, CRM and tracking setup, outbound and/or inbound lead generation campaigns, call handling and appointment setting, and ongoing performance optimization. Key deliverables include qualified lead lists, scheduled sales calls, outreach scripts and templates, CRM tracking systems, and regular performance reports with measurable KPIs such as leads generated, booked appointments, and conversion rates.
 
 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project demonstrated clear progress in lead generation and call performance. These included an increase in qualified leads generated per month, a higher number of booked sales appointments, improved lead-to-appointment conversion rates, and a reduction in cost per lead (CPL). Additionally, call connection rates and response rates from outreach campaigns improved, no-show rates decreased due to structured follow-ups, and overall pipeline value increased. Performance tracking through CRM reporting and weekly analytics confirmed consistent growth in outreach efficiency, lead quality, and appointment-setting success.
 
 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was organized, proactive, and results-driven. They established clear timelines, milestones, and reporting structures from the outset, ensuring transparency throughout the engagement. Deliverables—including campaign setup, scripts, CRM configuration, and reporting dashboards—were completed on schedule, and outreach initiatives launched as planned. Communication was consistent, with regular updates and performance reviews. They responded quickly to feedback, adjusted strategies based on lead quality and conversion data, and were flexible when priorities shifted. Overall, they were dependable, met deadlines consistently, and remained highly responsive to evolving business needs.
 
 

What was your primary form of communication with GEEKLY DIGITAL LTD?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most was their strategic approach combined with hands-on execution. They didn’t just generate leads—they built a structured, data-driven system that consistently improved performance over time. Their ability to quickly analyze call data, refine messaging, and optimize campaigns based on real results was especially impressive. They were proactive, highly communicative, and focused on measurable outcomes rather than vanity metrics. The combination of strong process, adaptability, and accountability made their approach both unique and highly effective.
 
 

Are there any areas for improvement or something GEEKLY DIGITAL LTD could have done differently?

Overall, the experience was very positive, but there are a few areas where GEEKLY DIGITAL LTD could enhance their service. Providing even more detailed performance forecasting at the beginning of the project would help set clearer expectations around ramp-up timelines. Additionally, offering more proactive strategic recommendations for scaling beyond the initial scope—such as testing new acquisition channels earlier—could further accelerate growth. While communication was strong, a more structured monthly executive summary with high-level insights could add additional clarity for leadership teams.
 
 

BACKGROUND

Please describe your company and position.

I am the Director of Manchester Energy Grants Ltd

Describe what your company does in a single sentence.

We’ve been working with Geekly Digital and have had a great experience so far. Their communication is always clear and consistent, which makes collaboration smooth and efficient. They set realistic timelines and deliver according to expectations, which we really appreciate. What stands out most is their transparency about the business, strategy, and results. We always feel informed and confident in the process. We’re very happy with their work and would highly recommend them.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GEEKLY DIGITAL LTD to accomplish?

• Lead Generation
• Target CPA

SOLUTION

How did you find GEEKLY DIGITAL LTD?

Referral

Why did you select GEEKLY DIGITAL LTD over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from GEEKLY DIGITAL LTD were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work focuses on lead generation with the goal of achieving and maintaining a target CPA. Geekly Digital manages campaign strategy, audience targeting, ad creation, and ongoing optimization to drive high-quality leads efficiently. Key deliverables include campaign setup and management, performance tracking, regular optimization, and clear reporting on results and CPA performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered consistent, measurable improvements in lead generation performance. We saw an increase in qualified leads while maintaining and optimizing toward our target CPA. Campaign efficiency improved over time through ongoing optimization, resulting in more cost-effective lead acquisition and stronger overall return on ad spend. Regular performance tracking and reporting clearly demonstrated steady progress and sustainable growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management has been very organized and reliable. They set clear timelines at the beginning of each phase and consistently delivered items on time. Communication has been proactive and transparent, with regular updates on progress and performance.

They were always responsive to our needs, quick to address questions, and open to feedback. When adjustments were required, they acted promptly and provided clear recommendations, making the overall process smooth and efficient.

What was your primary form of communication with GEEKLY DIGITAL LTD?

In-Person Meeting

What did you find most impressive or unique about this company?

What we found most impressive about Geekly Digital is their transparency and realistic approach. They don’t overpromise results—instead, they set clear expectations, back their strategy with data, and focus on sustainable growth. Their communication is consistently clear and honest, which builds a strong sense of trust. The combination of strategic thinking, performance focus, and straightforward reporting truly sets them apart.

Are there any areas for improvement or something GEEKLY DIGITAL LTD could have done differently?

Overall, our experience has been very positive. If anything, even more frequent performance insights or additional proactive testing ideas could add further value—but they have consistently been responsive and open to suggestions. We’re very satisfied with their work and approach.