Galactic Fed

BACKGROUND

Please describe your company and position.

I am the President of Lumije

Describe what your company does in a single sentence.

We are an e-commerce company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Galactic Fed to accomplish?

• To drive more customers to our website
• To improve our email strategy
• Get more sales

SOLUTION

How did you find Galactic Fed?

Referral

Why did you select Galactic Fed over others?

Referred to me

How many teammates from Galactic Fed were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To increase Lumije.com traffic to it's website and to increase conversions of this traffic

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased traffic to the website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Galacticfed was very thorough and responsive

What was your primary form of communication with Galactic Fed?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were a pleasure to deal with.

Are there any areas for improvement or something Galactic Fed could have done differently?

Nope

BACKGROUND

Please describe your company and position.

I am the Ecommerce Marketing Manager of Bronson Vitamins

Describe what your company does in a single sentence.

Through the years, our heritage has grown across multiple generations of families through a dedication to customer service, in addition to a staff dedicated to science. The Bronson Laboratories team recognizes the commitment customers make to their health and the trust they place in our products. That’s why our team of health experts come from fields of nutrition and research, product development, chemistry, and microbiology.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Galactic Fed to accomplish?

• Create organic content on TikTok

SOLUTION

How did you find Galactic Fed?

Online Search

Why did you select Galactic Fed over others?

• High ratings
• Good value for cost
• Other

How many teammates from Galactic Fed were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Galactic Fed developed a multi-faceted organic content strategy in order to achieve Bronson Vitamin's goals. That included an extensive research into which Bronson products were most likely to align with online trends and popular concepts on TikTok. Galactic Fed then created organic content, embracing the platforms most popular content styles.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased followers to our TikTok store and TikTok Shop as well as increased sales.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is organized and detail oriented. All content is delivered on time and if there are any updates that need to be made, they are also handled in a timely manner.

What was your primary form of communication with Galactic Fed?

Email or Messaging App

What did you find most impressive or unique about this company?

The team at Galactic Fed has a wide range of talent and abilities. The team is able to create organic content for us from scratch as well as handle any TikTok Shop issues that come up as well as extensive knowledge in Advertising on TikTok.

Are there any areas for improvement or something Galactic Fed could have done differently?

Galactic Fed did a great job managing our TikTok account and getting our brand seen on TikTok.

BACKGROUND

Please describe your company and position.

I am the General Manager of PURPOSE Jewelry

Describe what your company does in a single sentence.

Non-profit that employs survivors of human trafficking - we focus on rebuilding lives after rescue for women around the world. We also sell handmade PURPOSEJewelry - and made by ther women we employ.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Galactic Fed to accomplish?

• Spend Google Ad monies
• Generate Sales from ads

SOLUTION

How did you find Galactic Fed?

Referral

Why did you select Galactic Fed over others?

Referred to me

How many teammates from Galactic Fed were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We are super happy with the team at Galactic Fed. They are professional and work hard to spend out google ad money and bring in sales for our non-profit. I love the easy to read, but very thorough, monthly reports.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increases out google ad grant monies by up to 70%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Galactic Fed has been very responsive. They send a report at the end of each month, what they worked on and their focus for the following month.highlighting. They also list red flags and send us issues we need to work on.thorough

What was your primary form of communication with Galactic Fed?

Virtual Meeting

What did you find most impressive or unique about this company?

Great team. Very responsive and open to ideas.

Are there any areas for improvement or something Galactic Fed could have done differently?

not really -they are amazing! ..... but all marketing companies can always offer more ideas or suggestions.

BACKGROUND

Please describe your company and position.

I am the Editor-in-Chief of a software company

Describe what your company does in a single sentence.

We're a full-service payroll and workers' comp insurance service for small and medium businesses with hourly workers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Galactic Fed to accomplish?

Make us cool and famous

SOLUTION

How did you find Galactic Fed?

Referral

Why did you select Galactic Fed over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Galactic Fed were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

GF was key in helping us build out our digital strategy for our blog. They advised us on how to create high-quality content and reach thousands of viewers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw our blog traffic grow immensely and we came to deeply understand SEO strategy so we could make our blog even better.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are always on time, responsive and professional.

What was your primary form of communication with Galactic Fed?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

GF specializes in blog development. They don't take any shortcuts and instead advise you on creating high-quality content so you can get lasting readership. It's truly the only sustainable way to make a great blog.

Are there any areas for improvement or something Galactic Fed could have done differently?

They're great! We love working with Galactic Fed.

BACKGROUND

Please describe your company and your position there.

Garbo is a new kind of online background check on a mission to proactively prevent harm through technology, tools, and education.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Galactic Fed, and what were your goals?

We were looking for a partner to manage and optimize our Google Ads campaigns to bring high quality traffic to our site and improve our conversion rates.

SOLUTION

How did you select this vendor and what were the deciding factors?

We work with Galactic Fed as part of their Galactic Good Foundation that provides affordable marketing services to nonprofits.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Galactic Fed manages all of our GoogleAds campaigns and provides us with monthly reporting and optimization plans.

How many resources from the vendor's team worked with you, and what were their positions?

We work with an account manager (Rachel), who is wonderful!

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our CTR and conversion rates have improved quite a bit since working with Galactic Fed.

How effective was the workflow between your team and theirs?

Galactic Fed sends us monthly reporting as we're pretty hands off, but they're quick to respond if we need anything or want to chat through specifics.

What did you find most impressive or unique about this company?

Their PPC expertise is very impressive and the reporting they provide is in-depth (but easy to understand) and they always have plans for future improvements.

Are there any areas for improvement or something they could have done differently?

Not really! They've been a great partner for the past couple of years.

BACKGROUND

Please describe your company and your position there.

I am the marketing director for a local internet provider. We recently purchased the Kansas City network from a national provider.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Galactic Fed, and what were your goals?

Being a brand new brand, we needed help with logo development and brand book development

SOLUTION

How did you select this vendor?

We reviewed the quotes of 3 vendors and chose Galactic for their expertise and value.

Describe the scope of their work in detail, including any steps and the final deliverables.

Galactic interviewed key leaders to get a sense for what we wanted our brand to be. Based upon these interviews and submitted surveys, Galactic developed brand assets consistent with our value proposition.

How many people from the vendor's team worked with you, and what were their positions?

A total of three people worked with us. They ranged from management to designers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Because of the project, we are able to efficiently communicate our brand guidelines to marketing partners developing marketing materials for the company.

Describe their project management style, including communication tools and timeliness.

Extremely organized and very communicative. Also, very courteous and accommodating.

What did you find most impressive or unique about this company?

We were impressed by how personable and warm they are.

Are there any areas for improvement or something they could have done differently?

Nothing.

BACKGROUND

Please describe your company and your position there.

I'm the co-founder and CEO of a high tech company based in NY

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Galactic Fed?

SEO, SEM, paid media, GAds, Email marketing and CRO

SOLUTION

How did you select this vendor and what were the deciding factors?

Interviewed 12 agencies, shortlisted 3 and finally picked GF based on personal interactions and references from past customers

Describe the project in detail and walk through the stages of the project.

They onboarded in a smooth and straightforward manner, provided excellent templates, and showcased their knowledge.

How many resources from the vendor's team worked with you, and what were their positions?

BD, project managers

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Grew organic search and paid search impressions considerably

How effective was the workflow between your team and theirs?

They wery effective! bi-weekly meetings, day-to-day communication on slack

What did you find most impressive or unique about this company?

streamlined process and transparent communication.

Are there any areas for improvement or something they could have done differently?

Nothing really

BACKGROUND

Please describe your company and your position there.

I'm a marketing manager at a high growth B2B SaaS startup.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Galactic Fed, and what were your goals?

We wanted to launch new ad campaigns and needed dedicated team to manage the strategy and execution.

SOLUTION

How did you select this vendor and what were the deciding factors?

We asked our network for referrals to great marketing agencies for growing startups. Looked for a team that can lead the way and provide quick impactful results.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

We set up campaign goals and strategy. Set up weekly syncs and worked on setting up campaigns and optimizations on a weekly cadence.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with 2 account managers, 1 director, 1 operations specialist and other members as well. We also had access to copywriting and creative.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

86% increase in impressions 106% increase in clicks 82% increase in leads 78% increase in lead to qualified lead conversion rate

How effective was the workflow between your team and theirs?

We held weekly syncs alongside a dedicated slack channel and a PM tool to manage tasks.

What did you find most impressive or unique about this company?

They were a one-stop shop for all our paid media needs. Handled testing and new campaigns from inception through execution, including copy and creative ideation,

Are there any areas for improvement or something they could have done differently?

Could have done a more extensive discovery/audit process.

BACKGROUND

Please describe your company and your position there.

VP of Operations at a CPG company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Galactic Fed?

Facebook Advertising and Strategy

What were your goals for this project?

Successfully launch Facebook ads within the parameters of Facebooks guidelines and run a successful campaign

SOLUTION

How did you select Galactic Fed?

Through recommendations from industry peers.

Describe the scope of their work in detail.

Facebook Advertising

• Ad Strategy
• Content Strategy
• Copywriting
• Ad Optimization

What was the team composition?

We were provided a few points of contact, all of whom were extremely active in terms of team communication and problem solving.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were able to launch our ad campaign on time and the team at Galactic was extremely responsive when trouble shooting was required.

How effective was the workflow between your team and theirs?

Very effective, they communicate within Slack quite efficiently and provide up to date analytics each week as well as any suggestions around optimization

What did you find most impressive about this company?

Their communication was free-flowing and data was consistently updated so we could make most of our decisions based on real-time data.

Are there any areas for improvement?

N/A

BACKGROUND

Please describe your company and your position there.

I am the owner of a on line retail company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Galactic Fed, and what were your goals?

We are a small company. We wanted to expand our Google sales options. I had no idea where to start. I needed someone to advise and help me set up everything necessary.

SOLUTION

How did you select Galactic Fed and what were the deciding factors?

Galactic Fed was right there with knowledge and expertise every step of the way. They solved every problem. They handled it all for me.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We had some set up done, but there were other steps necessary in order to connect our web site and get all of our products approved.

How many people from the vendor's team worked with you, and what were their positions?

I worked mainly with one person at Galactic Fed. Vik handled everything for me. Having one main point of contact was great as I didn't have to try to manage multiple projects and multiple people.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I consider the project a success. Everything is set up and I know what I need to do to continue.

Describe their project management style, including communication tools and timelines.

We used Slack to communicate. Everything was clear and quick.

What did you find most impressive or unique about this company?

They clearly knew exactly what they were doing. The level of knowledge was impressive.

Are there any areas for improvement or something they could have done differently?

We can't see anything that they could have done better.