Growth marketing that's out of this world.

We work closely with channel best practices to provide a world-class digital marketing program , from strategy through day-to-day execution. From SEO, to Google Ads, to Facebook, to display re-marketing, content strategy, search marketing, and everything in between, we're ready to help you grow.

 
$5,000+
 
$100 - $149 / hr
 
50 - 249
 Founded
2017
Show all +
Chicago, IL
headquarters
  • 4856 S Evans Ave
    Chicago, IL 60615
    United States

Portfolio

Key clients: 

Shell, Kay Jewelers, Varo Money, HVMN

Reviews

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SEO, PPC & Strategy for B2B SaaS Company

"We appreciated their reliability and flexibility in using the available resources to reach our goals."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2020 - Ongoing
Project summary: 

Galactic Fed undertook an SEO and PPC advertising project with a B2B SaaS company. They played a key role in strategic keyword targeting while managing Google Ads and LinkedIn marketing.

The Reviewer
 
51-200 Employees
 
Boston, Massachusetts
Head of Growth & Marketing, B2B SaaS Company
 
Verified
The Review
Feedback summary: 

The team impressed internal stakeholders with an influx of qualified leads and quality traffic to the site paired with a decrease in cost per lead. Their willingness to take a creative approach to problems has yielded innovative solutions. They were accommodating and open to all feedback.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the head of global marketing at a B2B SaaS company that helps organizations purchase things they need.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Galactic Fed?

We wanted to scale our PPC and Google Ads account to drive demand.

SOLUTION

What was the scope of their involvement?

We engaged them for SEO and PPC work through Google Ads and LinkedIn. However, they also advised on our overall strategy in addition to operating our advertising dashboards and identifying target keywords.   

What is the team composition?

I worked with Jack (CEO & Founder), Sam (Director of Advertising), Vic (Growth Marketing Manager), and Camilla (Growth Marketing Manager). 

How did you come to work with Galactic Fed?

They came highly recommended by a mentor of mine. Their approach to understanding the landscape and willingness to grow in the engagement appealed to us.   

How much have you invested with them?

We’ve spent between $25,000–$50,000. 

What is the status of this engagement?

We’ve been working together since January 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re tracking quality traffic to the website as well as lead volume and conversion to demo requests in comparison to spend. They’re constantly working to learn with us, iterate, and improve. We’re pushed to try new things because of our relationship. They’re also very receptive to feedback and feel like an extension of our team.  

How did Galactic Fed perform from a project management standpoint?

There have been times when they’ve worked over the weekend to make sure we completed last-minute projects. They were transparent and always willing to go the extra mile when we wanted to make changes to the project.  

What did you find most impressive about them?

They bring industry knowledge that allows us to move quickly through processes. We appreciated their reliability and flexibility in using the available resources to reach our goals. 

Are there any areas they could improve?

We probably could’ve done a more comprehensive ramp-up period and taught them about our business earlier on in the partnership. 

Do you have any advice for potential customers?

Teach them your industry to give them a good understanding of the space and your goals. Once you set forth those goals clearly, they’ll meet them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Organic SEO Strategies for Telecommunications SaaS Provider

"GF kept us in the loop non-stop and was always a pleasure to work with."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2017 - Oct. 2018
Project summary: 

Galactic Fed conducted SEO for a telecommunications-focused SaaS company. In order to drive targeted inbound leads for the client's product, they targeted keywords, built backlinks, and generated content.

The Reviewer
 
51-200 Employees
 
Austin, Texas
Chris Woodard
Former VP Marketing, Tenfold
 
Verified
The Review
Feedback summary: 

Galactic Fed's efforts resulted in a seven-fold increase in site traffic during the engagement. They delivered amazing results and encouraged the client's significant growth. The team maintained exceptional communication and was always a pleasure to work with. They're knowledgeable and data-driven.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I led the marketing dept. at Tenfold. While at Tenfold, 

  1. We raised over $30M from investors such as Andreessen Horowitz and Salesforce Ventures
  2. We grew revenue from $400k --> $7.5M ARR in just over 2 years
  3. 87% of total company ARR came through leads generated from inbound marketing channels
  4. Customers we acquired included T-Mobile, Western Union, Staples, BBVA, Adobe, Transamerica, and 400+ others
OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Galactic Fed?

SEO targeted keyword ranking as well as backlink building and other tasks (guest blogging, marketplace review building, and more).

What were your goals for this project?

To organically rank for top keywords that our customers were searching for in order to drive targeted inbound leads for our product.

SOLUTION

How did you select this vendor?

I reached out to them after doing some digging around and tons of research.

Describe the project in detail.

Galactic fed not only found what keywords our customers were looking for, they then spent time ranking number one for all of those which resulted in and dramatic increase in inbound leads that turned into paying customers.

What was the team composition?

Galactic Fed's team is amazing at communication and always kept us in the loop with real-time data and results from their daily efforts.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

If you look at a product like SEMRush and search Tenfold.com, you will see that from during the time we used Galactic Fed (starting in June 2017 and ending in Oct 2018 - because I left the company), our site traffic per month increased from 4,089 in June 2017 to 27,410 in Oct 2018. Just amazing results and growth during their time with us.

How effective was the workflow between your team and theirs?

Tremendous. GF kept us in the loop non-stop and was always a pleasure to work with.

What did you find most impressive about this company?

Their knowledge, experience, and focus on actual results/data (vs. most agencies that are a lot of fluff).

Are there any areas for improvement?

Not that I can think of during my time with them, no.

5.0
Overall Score Highly recommend working with them!
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    Extremely likely.

Digital Marketing & Web Dev for Travel Platform

“They feel like a part of the team both culturally and goal-wise.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2020 - Ongoing
Project summary: 

Galactic Fed built ten web pages, integrated a payment system, established email cadences, and tested paid ads on Facebook and Instagram. They also managed a freelance designer.

The Reviewer
 
11-50 Employees
 
Washington, DC
Sam Pessin
CEO, Remote Year
 
Verified
The Review
Feedback summary: 

Within the first few weeks of the project, dozens of new people signed up for the program and the conversion rate increased. Galactic Ged jumped right into their work and were passionate about the project. They were readily available when needed.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of travel company that offers work & travel programs to remote workers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Galactic Fed?

We brought Galactic Fed on because we didn't have a marketing team, and needed help getting the product flow / pages built, getting payment integrated, setting up email cadences, and testing a budget for paid ads on Facebook / Instagram.

What were your goals for this project?

We want to get existing customers and also new customers signed up for our newest product / experience.

SOLUTION

How did you select this vendor?

The CEO of Galactic Fed was a customer of ours, and has worked with us for the last years on marketing services.

Describe the scope of their work in detail.

We had a few goal setting calls, followed by jumping right in to help us build. Their people take a really practical approach to building, ensuring that we only create what we really need to get the MVP off the ground, saving us time and money. They also helped manage a freelance designer and made that contractor feel like a part of the team. Together we built out about 10 webpages, send a 3-part email drip to our following, started paid ads to promote the program to new customers.

What was the team composition?

1 email marketing / tech + 1 paid marketing specialist

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We had 40 people sign up for the new program in the first two weeks, which was a really exciting result. We also had really strong conversion to a digital purchase from this new funnel, when previously we had a human sales team instead of digital conversion.

How effective was the workflow between your team and theirs?

Really easy, entirely on Slack, and always available.

What did you find most impressive about this company?

They feel like a part of the team both culturally and goal-wise. They jump right in and work with a passion as if they were a full-time member of our team. And they take a scrappy, MVP approach that saves time and money on the project.

Are there any areas for improvement?

It would be nice to see a project tracker more often to see where we stand in terms of progress, time, etc. This happened informally along the way, but less so in a consistent and weekly basis.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

SEO & PPC for On-Demand Healthcare Platform

"Galactic Fed is very responsive and generous with their knowledge."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2019 - Ongoing
Project summary: 

Galactic Fed runs organic and paid digital marketing campaigns on Google and Facebook for an on-demand healthcare platform. They perform keyword research, backlinking, and consulting as needed.

The Reviewer
 
1-10 Employees
 
New York, New York
Amber Theurer
Head of Communications, Ivee
 
Verified
The Review
Feedback summary: 

In three months, the client achieved first-page ranking for 10 keywords and grew their referring domains sixfold and their organic keywords eightfold. Galactic Fed has proven to be a valuable digital marketing partner thanks to their transparency, responsiveness, and goal-oriented mindset.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the head of communications for Ivee. We deliver on-demand IV therapy as a decentralized platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Galactic Fed?

We were looking to build a sustainable digital marketing campaign and acquire new users through paid advertising and organic search.

SOLUTION

What was the scope of their involvement?

We have worked alongside Galactic Fed to implement our Google Ads, Facebook Ads, and SEO strategy. We have a synergistic workflow in which our in-house team creates content and together we iterate on strategy and execution.

What is the team composition?

We communicate most directly with Zach and Irina (Managing Partners). There are also account managers for our SEO efforts, which has a team of 10 people, and for paid ads, which comprises 15 individuals.

How did you come to work with Galactic Fed?

They were recommended to us by a friend. She had worked with Galactic Fed with a previous company and gave us glowing reviews (which we can surely now attest to!).

How much have you invested with them?

Our yearly spend is about $150,000.

What is the status of this engagement?

We've been working with Galactic Fed since November 2019 and will continue to do so for the foreseeable future.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Over the past three months, Galactic Fed built 69 links and increased our referring domains by 520% and organic keywords by 700%. We’re listed on the first page for 10 of our targeted keywords. Our blog has also seen really high returns on backlinking endeavors. We expect our paid ads to reap the same level of results once turned on upon our hard launch.

How did Galactic Fed perform from a project management standpoint?

Galactic Fed is very responsive and generous with their knowledge.  We communicate mainly through Slack, which leads to instant replies to comments or concerns. 

Galactic Fed also created a dashboard for our marketing efforts. This makes tracking progress easy and efficient.

What did you find most impressive about them?

Their expertise in the space truly stands out. With Galactic Fed, all of their projects and advice look at our short-term goals and set the stage for long-term success within the company.

Are there any areas they could improve?

The communication between our content team and Galactic Fed was a little rocky at first, but once we established what each party is responsible for and when, it’s been running super smoothly.

Any advice for potential customers?

Be very open and honest about what you’re looking to improve. Even if you only articulate your goals and don’t know how to get there, Galactic Fed is good at looking in between and paving a way to find users in most spaces.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    We’ve referred a number of our partners to Galactic Fed.

Google & Apple Search Ad Management for Fintech Firm

"Our contact at Galactic Fed is knowledgeable, proactive, responsive, and easy to work with."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May 2019 - Ongoing
Project summary: 

Galactic Fed launched and managed the paid Google and Apple Search ads for a San Francisco-based fintech company. Leading various initiatives, they worked to reduce the client's customer acquisition cost (CAC).

The Reviewer
 
201-500 Employees
 
San Francisco, California
Kasia Mikoluk
GM, Growth, Varo Money Inc.
 
Verified
The Review
Feedback summary: 

Galactic Fed successfully lowered the client's CAC by 11%, allowing for increased spend on the channels they manage. The team scaled the client's Google Ads budget to an impressive six-figures all within a few months. They were quick to onboard the company and were always accessible in a pinch.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm a GM of Growth at a fin-tech company. I'm responsible for user acquisition and engagement.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Galactic Fed?

We hired Galactic Fed to launch Google Search for us and to manage / scale Google UAC and Apple Search Ads. Over the last year of working with them, we've leaned on Galactic Fed to cover gaps in in-house coverage and to augment our in-house team.

What were your goals for this project?

- Launch and scale Google Search - Manage, lower CAC, and increase spend for existing Apple Search Ads and Google UAC channels

SOLUTION

How did you select this vendor?

I had worked with the founder of Galactic Fed at a previous company and knew first-hand that he was knowledgeable about performance marketing.

Describe the project in detail.

We asked Galactic Fed to launch and scale Google Search from 0 to 6-figures in a few months. We've also had them manage existing Google UAC and Apple Search Ads campaigns. The goals have been to increase spend while lowering CAC and improving the quality of the customers we get from these channels.

What was the team composition?

We work with a Director of Paid Media on the Galactic Fed team. He manages all of the work on our account.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Galactic Fed has lowered CAC and increased spend for the channels they've managed. For example, they've lowered our Google UAC CAC by 11%, and they've scaled Google Search budgets from 0 to 6-figures in the first few months since launch.

How effective was the workflow between your team and theirs?

It's been great. We mostly communicate on slack and have calls as needed. Our contact at Galactic Fed is knowledgeable, proactive, responsive, and easy to work with.

What did you find most impressive about this company?

They were able to onboard very quickly. When we reached out to them we were in a pinch and needed someone to start managing the channels right away. They were able to deliver on that.

Are there any areas for improvement?

We haven't had any issues. At our scale, it makes sense for us to have an in-house acquisition team manage most of our spend, but in situations when we can't cover a channel in house, Galactic Fed has been perfect.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Google Ads Management for Outsourcing Dev Platform

"They are very responsive, and our team is very happy with the workflow."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2020 - Ongoing
Project summary: 

Galactic Fed set up the Google Ads account and, now, actively manages the campaigns. They work with the internal team to identify keywords, optimize landing pages, and define the overall spend strategy.

The Reviewer
 
1-10 Employees
 
Dallas, Texas
CEO, Development Outsourcing Platform
 
Verified
The Review
Feedback summary: 

Since implementing the campaigns, there has been a dramatic increase in lead volume and quality. It's clear that Galactic Fed puts in the effort to learn their clients' business. They take a hands-on approach to digital marketing.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a software development outsourcing company. Startups leverage our platform and expertise so they can focus on building their business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Galactic Fed?

We were looking to start doing digital marketing, starting with Google Ads. They set up our accounts and actively manage them

What were your goals for this project?

We wanted to increase our pipeline of high quality leads through our website.

SOLUTION

How did you select this vendor?

We evaluated building an in-house team to manage our digital marketing strategy but ended up deciding to outsource it. We searched around for different agencies but heard good things about this one from a close friend

Describe the scope of their work in detail.

After we selected them we had a kickoff call to learn more about our company and goals. We worked with their team to come up with keywords, optimize our landing pages and an overall spend strategy. They give us a weekly update on campaigns and hop on calls whenever our team has questions.

What was the team composition?

I've worked closely with one account manager, but i am aware that they have a few other people working on aspects of our account. The account manager is very responsive and knowledgable.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have seen a dramatic increase in leads through our website after they implemented the campaigns. We continually increase lead quality as well week over week as we tweak our campaigns. Very happy with progress so far.

How effective was the workflow between your team and theirs?

We communicate through slack and sometimes Google hangouts to talk through issues. They are very responsive, and our team is very happy with the workflow.

What did you find most impressive about this company?

They have a great knowledge of the space and even our industry. We can tell that they are making an effort to understand our business. They are very hands on as well and take as much time as necessary to make sure that everything is transparent

Are there any areas for improvement?

Honestly this has been a great experience, nothing comes to mind here

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Outsourced Digital Marketing for Health Startup

"They have worked with us to deliver results."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2020 - Ongoing
Project summary: 

Galactic Fed successfully created a digital marketing program. The team created tracking and paid search programs. 

The Reviewer
 
11-50 Employees
 
New York, New York
Head of Marketing, Health Company
 
Verified
The Review
Feedback summary: 

Galactic Fed improved inbound leads and audiences and support. The communication and results were great and they established KPI dashboards. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Head of Marketing at Alma, a venture backed, New York-based mental health company on a mission to simplify access to high quality, affordable care. We support providers with everything they need to start, run, and grow a private practice, including connecting them to clients seeking care.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Galactic Fed?

We hired Galactic Fed to be our digital marketing "team" and help us accelerate top-of-funnel leads to both our provider membership network and our client lead gen directory via paid search and paid social.

What were your goals for this project?

2-3x the number of inbound provider leads; 2-3x the number of inbound client leads

SOLUTION

How did you select this vendor?

I was connected to Galactic Fed on the recommendation of our marketing advisor at Sound Ventures. We had previously been working with another vendor, and hired Galactic Fed to audit and improve on that work.

Describe the scope of their work in detail.

Galactic supports us in digital strategy, creative direction, and campaign creation and optimization for all paid search and paid social (Facebook, IG, Linkedin) for both of our audiences. They also support on KPI dashboards, tracking, and reporting.

What was the team composition?

One point person for search and social, respectively, plus the ongoing support of leaders from the organization.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Galactic successfully 3x inbound leads for both audiences and continues to support us on bringing down CPL / optimizing campaigns for continued success / scaling to new markets.

How effective was the workflow between your team and theirs?

Very! Super collaborative, iterative, and generous. Galactic is a GREAT partner.

What did you find most impressive about this company?

Galactic is transparent about what they can and cannot deliver, and exhibit true partnership in their approach to goal-setting and execution. Being able to trust the vendor is delivering their best is essential in getting the leverage I need to focus on other areas of the business.

Are there any areas for improvement?

One area for improvement WAS communication and synthesis of results, but they have worked with us to deliver results and recommendations in a format that works ongoing for me and monthly for leadership.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    Vendor is always going to be a bit more expensive than resourcing in house, but if you're not ready for that, this is a great alt.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Ongoing Digital Marketing Services for Agency

"We also hear and see the fantastic feedback that the clients say about their work ethic, results, and communication."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2019 - Ongoing
Project summary: 

A digital ad agency hired Galactic Fed to augment their teams to support their digital marketing efforts for clients, in mediums such as paid search. They managed all areas of the projects they took on.

The Reviewer
 
1-10 Employees
 
Chicago, Illinois
Bradley Klein
Director of Paid Social, Growth Marketing Agency
 
Verified
The Review
Feedback summary: 

The team at Galactic Fed was able to lower the cost per lead by a significant percentage in the first three months of working with the client. They receive stellar reviews from clients about their communication, responsiveness, and work.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Director of Paid Social for a digital ad agency. We were founded by an ex-Google employee and we partner with our clients to drive long-term, sustainable growth. We specialize in Google ads, social media ads, SEO, Google Analytics, and Conversion Rate Optimization.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Galactic Fed?

We worked together on a number of clients supporting one another on all facets of digital advertising. We supported the paid social efforts while Galactic Fed worked on all other digital marketing mediums such as Paid Search.

What were your goals for this project?

Scale the client in terms of customer growth, improving ROAS, and lowering CPA while increasing budget.

SOLUTION

How did you select this vendor?

Our CEOs knew one another and found an opportunity for us to collaborate on some great clients.

Describe the scope of their work in detail.

Galactic Fed managed all areas of our projects, from client communication and weekly reporting to executing the strategy on Paid Search and often website development. They were thorough in their analysis and preparation for each client meeting so that we could come with actionable strategies to continue scaling the client.

What was the team composition?

I have worked closely with several members of their account management and digital team along with client strategy conversations with their CEO.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Galactic Fed was able to lower the cost per lead by a significant percentage in the first three months of working with the client. We also hear and see the fantastic feedback that the clients say about their work ethic, results, and communication.

How effective was the workflow between your team and theirs?

Workflow between our teams is excellent and shows no sign of diminishing. We communicate effectively and it shows in the level of detail we are able to provide the end client in terms of transparency and results.

What did you find most impressive about this company?

I have been thoroughly impressed by their communication and response rate. Even though their team is not always in the same location, you would not know it as they do not let any detail fall through the cracks.

Are there any areas for improvement?

Not at this time. They do an outstanding job of asking for feedback and taking any recommended improvements to heart.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Easy to get in contact with and excellent communication via Slack, email, and phone.
  • 5.0 Cost
    Value / within estimates
    They do an excellent job of providing a lot of value for what they charge.
  • 5.0 Quality
    Service & deliverables
    They are detail oriented and it shows in the quality of their work.
  • 5.0 NPS
    Willing to refer
    If we have a service that we cannot fulfill but they can, they will be the first place we turn to.

Facebook Marketing for Politics-Focused App

"They are highly skilled at acquiring users cheaply, which is something few can deliver on."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Dec. 2019 - Ongoing
Project summary: 

To kick an app off the ground, Galactic Fed worked to establish a politics-based app's first user base. They were particularly tasked with reducing cost-per-download to increase the app's investor appeal.

The Reviewer
 
1-10 Employees
 
Washington, DC
Jake Sandler
CEO, ChangeRoots
 
Verified
The Review
Feedback summary: 

Galactic Fed has acquired over 3,500 users while maintaining an impressively low ad spend. They've contributed to the client's astonishing monthly growth of 77%. They've effectively established the product's market fit. They're responsive and highly proficient in generating users at a low cost.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm CEO of ChangeRoots, an app that empowers people to incentivize politicians prioritize our wellbeing over party loyalty. People reward politicians with micro-donations based on statements we publish on our feed. Users can also fund a politicians challenger to disincentivize toxic statements.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Galactic Fed?

We hired Galactic Fed to help us acquire our initial user base. We needed to acquire users at a low cost per download to get our app off the ground and demonstrate to investors we were a good bet.

What were your goals for this project?

Our goals were to get a cost-per-download (CPI) below $5 within 6 months of running facebook ads. We beat that goal within the first month, obtaining a $2.50 CPI in under three months.

SOLUTION

How did you select this vendor?

We had worked with another agency and were not happy with the result. I got recommended to Galactic Fed through a professional connection.

Describe the scope of their work in detail.

We did a discovery process where they learned as much as they could about our app, audience, brand and goals. That lasted 2 - 3 hour long meetings. In those meetings we mapped out what the process would be between our two teams.

Then it took about a month of onboarding, getting them approved to run ads on our Facebook account, trading concepts for ad creative and copy back forth and providing feedback on good potential audiences. We launched a email acquisition campaign in advance of our app launch to build our email list. Through that Galactic Fed tested different ads to see what was performing.

They made recommendations on changes to the way we acquired emails in our landing page. We tested multiple landing pages and ad sets to determine what worked best. When we launched the app, we launched our app download campaign. For that we had already determined an effective ad with effective copy.

We tested one set with a landing page and one without. We immediately got a strong cost per download below $4 and have optimized from that. It's been under 4 months as of writing this review (June 2020) and our cost per download has decreased each month.

What was the team composition?

We work primarily with a project manager who runs the process and an facebook ad specialist who executes the campaign. They are both very professional, great communicators and highly effective at their jobs. It has been a pleasure to work with everyone on the Galactic Fed team each step of the partnership.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since our app launch (under 4 months), we've acquired over 3,500 users spending under $20,000 on facebook ads. Our cost per download is at $2.50. Our monthly growth is 77%. These metrics are strong indicators that we have product market fit and are very attractive to investors that we are current courting.

How effective was the workflow between your team and theirs?

The project manager had been great. We get updates once a week every Monday that are thorough. We are immediately notified if any issue arises and Galactic Fed troubleshoots with us efficiently until all issues are resolved. Communication is clear and Zach (founder) checks in on us periodically to see if they can be doing anything better. I feel like we are in great hands with Galactic Fed.

What did you find most impressive about this company?

Results. They are highly skilled at acquiring users cheaply, which is something few can deliver on.

Are there any areas for improvement?

If I had to nitpick on something, I would say the onboarding process could have been a bit smoother. It took longer than we anticipated to get them up and running and ready to run ads for us, partially because we needed to get unusual approvals from Facebook since we run political ads. I don't think Galactic Fed built in that unexpected time leading to us starting a few weeks later than we desired.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    It has been worth every dollar we've paid Galactic Fed. I just can't give a 5 star cause things could always been cheaper :)
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Outsourced PPC for Marketing Agency

"Not every agency is able to communicate and truly care about the end client like them."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
June 2019 - Ongoing
Project summary: 

Galactic Fed serves as an outsourcing partner providing PPC for a marketing agency's third-party clients. They manage ads on Facebook, Google, and LinkedIn to generate high-quality traffic for end-customers.

The Reviewer
 
1-10 Employees
 
Menomonee Falls, Wisconsin
Evan Laird
Partner, Webspearmint LLC
 
Verified
The Review
Feedback summary: 

The collaboration has been an absolute success. Thanks to Galactic Fed's results-driving work, the client has seen their average customer retention surpass six months. The team's workflow — which includes prompt communication and skillful applications of expertise — has been flawless thus far.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm a Co-Founder and Partner at Webspearmint. Webspearmint focuses on the technical aspects of Digital Marketing including landing page development & optimization, conversion rate optimization, back-end funnels, and attribution.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Galactic Fed?

We've worked with Galactic Fed as our paid media partner since mid-2019, this includes Facebook Ads, Google Ads, and Linkedin Ads for all our clients and partners that are in need of paid media services. With Galactic Fed, we are able to bring our clients their paid media expertise and bring in individuals to our funnels at a lower cost with higher quality traffic.

What were your goals for this project?

Our goal was to increase client trust and retention, both succeeding. This has a direct impact on our bottom line and keeps strengthening the relationship with clients when we recommend and work directly with Galactic Fed as they have done a fantastic job.

SOLUTION

How did you select this vendor?

We searched Google and fed some Facebook ads from several different agencies. After interviewing, none seemed trustworthy enough to bring onto our projects. We decided on Galactic Fed after hearing from a trusted resource and making a mutual connection.

Describe the scope of their work in detail.

Their scope revolves around paid media campaigns for clients in multiple different industries. There main objective is to decrease their average cost per conversion or lead cost by optimizing front of funnel ad campaigns using paid media channels such as Facebook, Google, and Linkedin. They set up and launch the campaigns from start to finish and manage the campaigns to increase results and lower costs.

What was the team composition?

I've worked closely with their account managers and a few specialists on the paid media side. The communication usually runs through the head of paid media or our direct account manager. This is streamlined and simple for each project through a slack channel and limited phone calls which I love.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Client retention has increased to over 6 months since using Galactic Fed, this is our main goal with working with another agency for paid media and has been an absolute success.

How effective was the workflow between your team and theirs?

The workflow is flawless. We communicate and work directly through slack and slack channels for individual projects in order to keep things separate. This is easy and streamlined for myself and all clients.

What did you find most impressive about this company?

I was impressed with their level of communication and expertise. Many agencies have great expertise and skills but not every agency is able to communicate and truly care about the end client like them, who acted as part of the company.

Are there any areas for improvement?

I have been happy with Galactic Fed and have very little negative comments to say about them as paid media partners. Working on the campaigns and communication has been great since the first few months of working together.

5.0
Overall Score Great communication, results, and value.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Very limited phone calls which is great. Just like us, they focus on written communication.
  • 5.0 Cost
    Value / within estimates
    Not an overpriced and bloated corporate agency but not the cheapest agency out there. A great value for their services and expertise.
  • 5.0 Quality
    Service & deliverables
    Hit all goals and even when goals aren't hit (which happens) they communicate and act.
  • 5.0 NPS
    Willing to refer
    I've already referred them to a few different businesses that are in need.