# Future Processing Future Processing Reviews (51), Pricing, Services & Verified Ratings - Premier Verified - 4.7 out of 5 average review rating - 6 connections joined Future Processing's Network [Visit Website](http://www.future-processing.com/?utm_source=clutch&utm_medium=referral&utm_campaign=profile) [Get a Custom Proposal](https://clutch.co/profile/future-processing) **Transform your ambitions into measurable outcomes** We are a **tech strategy advisor** and **tech delivery partner** with 25+ years of experience. With our **consulting mindset** and **domain expertise in** insurance, finance, media, energy & utilities, we are obsessed with transforming your **business ambitions into measurable results**. We proceed according to unique, **AI-enabled advisory & delivery framework** grounded in technological heritage, AI roots and continuously optimised to deliver faster. We design our solutions on the basis of clients’ technology foundations and data infrastructure with **high quality, governance and compliance standards** to scale safely. We can modernise even complex, legacy systems and operate in regulated industries. Our competences and value-added services are tailored to solve clients' key business challenges. - **AI & Automation** \- Transform into an AI-boosted business. Discover how our services will cut costs, improve productivity, test your ideas, and maximise ROI. - **Data Science & Engineering** \- Enrich your data-driven operations, unlock insights, and drive efficiency with modern data science and engineering solutions. - **Infrastructure & Security** \- Design and manage resilient infrastructure while strengthening your security posture, including support for regulatory requirements. We assist clients with **AI & ML**, **Cloud, Consulting**, **Cybersecurity**, **Data Solutions**, **Digital Product**, and **Software Development**. **Get to know us better here: www.future-processing.com** ## Company Information - Minimum project size: $25,000+ - Hourly rate: $50 - $99 - Number of employees: 250 - 999 - 6 Locations: - Gliwice, Poland (Headquarters) - Ternopil, Ukraine - London, England - Düsseldorf, Germany - Stockholm, Sweden - Plano, TX - Founded in 2000 - 3 languages: English, German, Polish ## Services, Focus Areas, Industries, and Clients ### Service Lines - 25% Cloud Consulting & SI - 25% Custom Software Development - 10% AI Consulting - 10% AI Development - 10% BI & Big Data Consulting & SI - 10% Cybersecurity - 10% Web Development ### Focus Areas - BI & Big Data Solutions: - 50% Power BI & data solutions - 30% Microsoft BI & data solutions - 20% Snowflake - Frameworks and CMS: - 42% .NET - 21% Spring MVC - 13% Angular - 13% React - 6% NodeJS - 5% React Native - Cloud Computing Focus: - 40% AWS Cloud Consulting & Implementation - 40% Azure Cloud Consulting & Implementation - 20% Google Cloud - Programming & Scripting: - 40% C# - 20% Java - 20% JavaScript - 10% SQL - 6% PHP - 2% C - 2% C++ - AI Consulting Focus: - 35% AI Maturation - 30% AI Strategy - 25% AI Security Management - 10% AI Deployment - AI Expertise: - 30% Machine Learning - 20% Natural Language Processing - 15% Chatbots & Conversational AI - 15% Computer Vision - 10% AI Recommendation Systems - 10% Voice and Speech Recognition - AI Technologies & Models: - 30% Open AI GPT-3 - 20% Anthropic - 20% Hugging Face Bloom - 10% Cohere - 10% GPT-J - 10% GPT-Neox - Application Platforms: - 30% Windows server - 25% Amazon Application Development Framework - 25% Azure Platform - 10% Linux server - 10% Other app platform - AWS Consulting Services: - 25% AWS DevOps - 25% AWS Development - 25% AWS Managed Cloud - 25% AWS Migrations - Azure Consulting Services: - 25% Azure DevOps - 25% Azure Development - 25% Azure Management & Governance - 25% Azure Migrations ### Industries - 10% Advertising & marketing - 45% Financial services - 15% Information technology - 10% Supply Chain, Logistics, and Transport - 10% Media - 10% Insurance ### Clients - 35% Small Business (<$10M) - 50% Midmarket ($10M - $1B) - 15% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.4 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Future Processing offers competitive pricing and good value for cost, as highlighted by clients who appreciate their budget-friendly rates and quality service. Project costs vary, with investments ranging from $22,000 to over $5 million, reflecting flexibility and scalability in their offerings. **Most Common Project Size**: $200,000 to $999,999 based on 34 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Custom Software Development: $200,000 to $999,999 based on 22 reviews - Mobile App Development: $1,000,000 to $9,999,999 based on 4 reviews - IT Staff Augmentation: $1,000,000 to $9,999,999 based on 3 reviews - DevOps Managed Services: Confidential based on 2 reviews - Other IT Consulting and SI: Less than $10,000 based on 1 review - Cybersecurity: Less than $10,000 based on 1 review - Microservices Architecture Services: $1,000,000 to $9,999,999 based on 1 review - Cloud Consulting & SI: $1,000,000 to $9,999,999 based on 1 review - API Development: $1,000,000 to $9,999,999 based on 1 review - Application Testing: Less than $10,000 based on 1 review - BI & Big Data Consulting & SI: $50,000 to $199,999 based on 1 review - Web Development: $1,000,000 to $9,999,999 based on 1 review - Blockchain: Confidential based on 1 review - Computer Engineering: Confidential based on 1 review - Corporate Training & Coaching: Confidential based on 1 review - UX/UI Design: $1,000,000 to $9,999,999 based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Future Processing Review Insights Overall Review Rating: 4.7 - Quality: 4.7 - Schedule: 4.6 - Cost: 4.4 - Willing to Refer: 4.9 ### Top Mentions - High-quality work (17 mentions) - Timely (15 mentions) - Communicative (12 mentions) - Flexible (11 mentions) - Professional (10 mentions) - Great project management (9 mentions) - Exceptional performance (5 mentions) - Proactive (5 mentions) - Transparent (5 mentions) - Collaborative (4 mentions) - Team players (4 mentions) - Unique expertise (4 mentions) - Exceeds expectations (3 mentions) - Great team (3 mentions) - Knowledgeable (3 mentions) - Easy to work with (2 mentions) - Efficient (2 mentions) - Experienced (2 mentions) - Innovative (2 mentions) - Reasonable pricing (2 mentions) ### Review Highlights **Cultural Fit and Professionalism** Clients appreciate Future Processing's cultural fit and professionalism, which have contributed significantly to successful collaborations. Their commitment to understanding client needs and aligning with their values has been a key strength. **Challenges with Language Barriers** While generally effective in communication, there have been instances of language barriers with some developers. Improving language proficiency could further enhance client interactions. **Long-term Partnerships and Trust** Future Processing has built long-term partnerships with many clients, who trust them for their reliability and dedication. Their focus on client success and mutual growth has strengthened these relationships over time. **Strong Project Management Skills** Clients have consistently praised Future Processing's project management, noting their ability to deliver projects on time and within budget. Their use of tools like Jira and Confluence facilitates effective communication and tracking, ensuring project success. **Effective Communication and Collaboration** Future Processing is noted for their excellent communication and collaboration skills, adapting to client needs and maintaining open lines of communication. This has fostered strong working relationships and efficient project execution. **High Client Satisfaction with UI/UX Design** Future Processing's UI/UX design capabilities have been highly praised, with clients noting the intuitive and user-friendly interfaces that enhance the usability of their applications. **Room for Improvement in Cost Estimation** Some clients have noted that Future Processing's cost estimation processes could be improved, as initial estimates sometimes differ from final project costs. Addressing this could enhance client satisfaction. **Flexibility and Scalability** Future Processing is praised for their flexibility and scalability, being able to adjust team size and resources according to project demands. This adaptability has been crucial in meeting the evolving needs of their clients. **High-Quality Deliverables** The quality of Future Processing's work is frequently highlighted, with clients noting the robustness of the solutions provided and the thoroughness of their QA processes. This has resulted in successful project outcomes and high client satisfaction. **Expertise in Diverse Technologies** Future Processing has demonstrated proficiency in a variety of technologies, including Java, AngularJS, .NET, Python, and AWS. Their capability to design and develop complex systems using these technologies has been praised by clients across various industries. ### Future Processing Reviews #### Digital Platform Transformation for Temporary Staffing Firm (Featured Review) **The Project** - Services: Custom Software Development - Project size: Confidential - Project length: Aug. 2019 - Ongoing **Project Summary**: Future Processing works with a temporary staffing firm to digitally transform their system using several technologies like .NET and Azure. They've migrated it to a microservices ecosystem and automated testing. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Head of Digital Operations, Temporary Staffing Company - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jun 14, 2022 **Feedback Summary**: Future Processing's seamless product innovation has led to the complete transformation of the client's processes, which has been delivered with short time to market. Their agile, proactive team ensured the collaboration was a success; they were flexible and in constant communication with the client. ""We see the collaboration as a success."" **BACKGROUND** Please describe your company and your position there. I work as a Head of Digital Operations for an HR company providing an online staffing platform for temporary workers. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Future Processing, and what were your goals? We were looking for rapid product innovation. As we were expecting significant growth, we needed to modernise our solution’s architecture and technology with a view of gaining flexible system framework. **SOLUTION** How did you select this vendor and what were the deciding factors? We engaged in initial discussions which led to Future Processing formulating their recommendations. There was a series of meetings and short workshops at the beginning. We liked their ideas, and so the project kicked off with a few months’ long transition from our previous software supplier. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. The team’s idea was to clean up, stabilise and digitally transform the system through redesigning existing processes and refactoring the code. Future Processing team has worked alongside our in-house Tech and Product Teams on the design of new features and system upgrades. To avoid high costs associated with changing the existing monolithic application, the team migrated it to a microservices ecosystem. They also added automated testing and deployment to the process. Key technologies: .NET, Azure, Xamarin, Microservices, SQL. How many people from the vendor's team worked with you, and what were their positions? At peak times we had three teams with Future Processing - two development teams and one data team, with around 20 engineers in total. Roles included Scrum masters, Architects, Developers, Data (BI) Engineers and a Business Analyst. This team composition eased the management of day-to-day operations, supported our Product Team, delivered needed features, and provides clear high - quality data which is so valuable in making business decisions. On the business side, Future Processing assigned a dedicated Client Engagement Managers to facilitate strategic planning of the partnership. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? The collaboration has led to a digital transformation of our existing processes. The team delivered continuous and seamless product innovation and delivered it with short time to market. Future Processing were operationally agile, allowing us to rapidly scale the team up and down and adjust its competences to changing requirements. Describe their project management style, including communication tools and timeliness. Our day-to-day work has been based on flexibility and constant flow of information between us and Future Processing. We have enjoyed our engagement with Future Processing and together we’ve made a well-working, proactive team of experts who regularly met, attended workshops together and shared a similar work ethic. We see the collaboration as a success. What did you find most impressive or unique about this company? They are proficient in various technologies and frameworks, challenged us and suggested better ways of doing things, are operationally agile, can be trusted as a partner, have strong work ethic, ensured predictable and high-quality delivery, are an easy-going and highly-flexible partner, gave us great customer experience, have an agile mindset Are there any areas for improvement or something they could have done differently? All good. --- #### Cybersecurity Services for Carbon Removal Crediting Platform **The Project** - Services: Cybersecurity - Project size: Confidential - Project length: Oct. 2025 - Jan. 2026 **Project Summary**: Future Processing conducted an independent technical security audit for a carbon removal crediting platform. The team assessed internal tools, cloud infrastructure, customer-facing tools, and API interfaces. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Technology, Carbon Removal Crediting Platform - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Feb 5, 2026 **Feedback Summary**: Future Processing delivered a detailed audit report with practical recommendations. They demonstrated professionalism and deep expertise, providing valuable insights and elevating the client's security posture. The team's communication was also clear and effective throughout the engagement. ""The team was extremely professional and provided highly valuable information and technical security suggestions."" **BACKGROUND** Introduce your business and what you do there.I am the Head of Technology at the leading crediting platform for engineered carbon removal, assisting companies worldwide in their science-based journey to net-zero and accelerating the carbon removal economy. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Future Processing?We engaged Future Processing to provide an independent, expert assessment of the technical security posture of our platform. The objective was to validate that our security controls and practices meet a high standard, identify any improvement opportunities, and give us clear, actionable recommendations so we can continuously strengthen our overall security baseline. **SOLUTION** What was the scope of their involvement?Future Processing supported us by conducting an independent technical security audit of our platform. The audit covered several key components, including internal operational tooling, our cloud infrastructure setup, customer-facing online tools, and the interfaces exposed via our APIs. The primary deliverable was a detailed audit report summarizing the findings and providing practical recommendations to strengthen security where needed.How did you find Future Processing?Referral.Why did you select Future Processing over others?We chose Future Processing because of their high ratings, pricing that fit our budget, good value for cost, and because they were referred to me.What is the status of this engagement?The project started in October 2025 and ended in January 2026.How many teammates from Future Processing were assigned to your project?2-5 people from Future Processing were assigned to our project. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?I prefer not to disclose specific outcomes or improvements resulting from the audit.What was your primary form of communication with Future Processing?Email or messaging app.How did Future Processing perform from a project management standpoint?I have been involved in many security audits over the course of my career, and this has genuinely been one of the most valuable and impactful ones I have experienced. There are many ways to conduct an audit, and Future Processing did a remarkable job of helping us elevate our security posture in a very practical and constructive way. Their highly professional approach combined with deep expertise truly made a difference.What did you find most impressive about them?The team was extremely professional and provided highly valuable information and technical security suggestions.Are there any areas they could improve?No. --- #### IT Staff Aug & Software Dev for Academic Publishing Company **The Project** - Services: Custom Software Development, IT Staff Augmentation - Project size: Confidential - Project length: Jan. 2020 - Ongoing **Project Summary**: Future Processing has deployed software architects, software developers, DevOps experts, and ScrumMaster experts to assist an academic publishing firm's team in creating customer-facing digital products. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Deputy Director of Academic Tech, Academic Publishing Co - Industry: Other industries - Client size: 5,001-10,000 Employees - Review Type: Online Review - Verified **The Review** — Nov 27, 2024 **Feedback Summary**: Future Processing has delivered high-quality software design and development support. They've also integrated well with the client's in-house team, showing strong team dynamics and receiving positive feedback about their work and working patterns. Moreover, their staff turnover is well-managed. ""There has been a very strong cultural fit and understanding between both organizations."" **BACKGROUND** Please describe your company and position.I am the Deputy Director of Academic Technology of an academic publishing company.Describe what your company does in a single sentence.We are a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Future Processing to accomplish?High end technical skillsAbility to scale development (up and down)Blended team model **SOLUTION** How did you find Future Processing?Online SearchWhy did you select Future Processing over others?Great culture fitCompany values alignedHow many teammates from Future Processing were assigned to this project?20+Describe the scope of work in detail. Please include a summary of key deliverables.Future Processing have provided web application development resource - software architects and developers - who work in a blended model with our own teams developing our industry leading customer facing digital products and services.They have also provided SRE/DevOps expertise to help in the operational aspects of supporting these development functions and the operational aspects of running the services. We have also had ScrumMaster expertise provided at various stages during the time we have been working together.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?High quality software design and development.Integrted blended teams demonstrating strong team dynamics between in-house and Future Processing team members. Well managed staff turnover (low level as a base, rapid replacement when turnover occurred).Positive feedback from team members about work and working patterns.Describe their project management. Did they deliver items on time? How did they respond to your needs?Future Processing developers joined Agile teams managed by our in-house Scrummasters (mainly). So in most cases "project management" was not provided by Future Processing.Where Scrummaster resource has been provided by Future Processing it has been of very high quality. Management of the overall engagement has been outstanding. Their understanding of our needs around team fit has been exceptional and the working relationship between both parties has remained strong since the outset several years ago.What was your primary form of communication with Future Processing?Virtual MeetingWhat did you find most impressive or unique about this company?Their ability to genuinely understand our needs and to work with us on a less common operating model around blended teams. There has been a very strong cultural fit and understanding between both organisations. Are there any areas for improvement or something Future Processing could have done differently?Nothing significant. --- #### Penetration Testing for Financial Services Company **The Project** - Services: Application Testing, Cybersecurity - Project size: Less than $10,000 - Project length: April 2023 **Project Summary**: Future Processing provided penetration testing services for a financial services company. They tested the client's APIs, which included endpoint security testing, data security, and business logic testing. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CTO, Yordex Ltd - Industry: Financial services - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jul 2, 2024 **Feedback Summary**: Thanks to Future Processing, the client identified a number of vulnerabilities and implemented remediation measures, improving API performance. The team delivered the project on time and met the client's needs. Moreover, they delivered custom solutions and offered excellent value for the money. ""What sets Future Processing apart is their ability to tailor their services to our specific needs."" **BACKGROUND** Please describe your company and position.I am the CTO of Yordex LtdDescribe what your company does in a single sentence.We make it easy for any business to issue their own cards and bank accounts **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Future Processing to accomplish?Pen Testing **SOLUTION** How did you find Future Processing?ReferralWhy did you select Future Processing over others?High ratingsReferred to meCompany values alignedHow many teammates from Future Processing were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.To pen test our APIs. e.gEndpoint Security Testing: Authentication, authorization, input validation, and error handling.Data Security: Data encryption, sensitive data exposure, data storage.Business Logic Testing: Business logic flaws, workflow bypass.Rate Limiting and Throttling: Protection against brute force and DDoS attacks.Deliverables:Pre-Engagement Documentation: Initial agreement, scope definition document.Interim Reports: Status updates during testing.Final Report: Detailed findings, risk ratings, and remediation recommendations.Post-Engagement Support: Assistance with understanding the report, retesting, and validating fixes. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Number of Vulnerabilities IdentifiedVulnerability CategoriesTime to Discover VulnerabilitiesRemediation MetricsImpact AnalysisRisk MetricsAPI Performance ImpactDescribe their project management. Did they deliver items on time? How did they respond to your needs?The project was delivered on time and it met our needsWhat was your primary form of communication with Future Processing?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Exceptional Expertise and MethodologyFuture Processing brings a wealth of expertise and a proven methodology that ensures comprehensive and thorough testing. Their team of seasoned cybersecurity professionals employs both automated tools and manual techniques to uncover vulnerabilities that others might miss. Their approach aligns with the latest industry standards, such as OWASP API Security Top 10 and NIST guidelines, guaranteeing that every aspect of our API security is meticulously evaluated.Customized Testing SolutionsWhat sets Future Processing apart is their ability to tailor their services to our specific needs. They took the time to understand our unique business requirements, API architecture, and potential threat landscape. This customization ensured that the testing was not just a generic check, but a deeply insightful process that identified critical vulnerabilities relevant to our operations.Actionable Insights and ReportingFuture Processing provided us with detailed, actionable insights that went beyond merely listing vulnerabilities. Their comprehensive reports included clear risk ratings, practical remediation recommendations, and a thorough impact analysis. This empowered our team to prioritize and address the most pressing issues effectively, enhancing our overall security posture.Outstanding Value for MoneyIn addition to their technical prowess, Future Processing offers remarkable value for money. Their services are competitively priced without compromising on quality. The return on investment is evident in the robust security improvements we've achieved post-engagement. The combination of high-quality service and cost-effectiveness makes them an invaluable partner in our cybersecurity journey.Commitment to Client SuccessFuture Processing is deeply committed to their clients' success. They provided ongoing support throughout the testing process and were readily available to answer questions, offer clarifications, and assist with remediation efforts. Their dedication to ensuring that we understood the findings and could effectively implement the solutions was instrumental in our success.Innovative and Future-ReadyFuture Processing stays ahead of the curve by continually updating their methodologies and tools to tackle emerging threats. Their innovative approach means we are not only protected against current vulnerabilities but are also prepared for future challenges. This forward-thinking attitude gives us confidence in our long-term security strategy.Stellar Client FeedbackOur positive experience with Future Processing is echoed by many others in the industry. Their stellar reputation for delivering exceptional service, maintaining high ethical standards, and achieving measurable outcomes is well-documented. Client testimonials consistently highlight their professionalism, reliability, and the significant impact of their services.In summary, Future Processing has proven to be an indispensable partner in our cybersecurity efforts. Their exceptional expertise, customized solutions, actionable insights, outstanding value, commitment to client success, innovative approach, and stellar reputation make them a standout choice for penetration testing. We highly recommend Future Processing to any organization seeking to enhance their security posture with a trusted and capable partner.Are there any areas for improvement or something Future Processing could have done differently?None --- #### Custom Sofware & Blockchain Dev for Trading Solutions Co **The Project** - Services: Blockchain, Custom Software Development - Project size: Confidential - Project length: Feb. 2022 - Ongoing **Project Summary**: Future Processing provides custom software development services for a trading solutions company. The team's tasks include requirement engineering, smart contract development, software design, and QA. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** CTO, 21.finance AG - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jun 18, 2024 **Feedback Summary**: Future Processing has successfully achieved all major project milestones and delivered quality outputs that met the client's satisfaction. The team has demonstrated agile project management, fostered a trustworthy partnership, and provided effective solutions even in the most challenging situations. ""Overall, we are very satisfied with the deliverables."" **BACKGROUND** Please describe your company and position.I am the CTO of 21.finance AGDescribe what your company does in a single sentence.21X will operate a DLT Trading and Settlement System based on the EU DLT Regime - enabling regulated trading and settlement of tokenized securities. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Future Processing to accomplish?Custom Software Development **SOLUTION** How did you find Future Processing?ReferralWhy did you select Future Processing over others?Great culture fitCompany values alignedHow many teammates from Future Processing were assigned to this project?10+Describe the scope of work in detail. Please include a summary of key deliverables.We have a combined project team where the employees of future processing take over dedicated tasks and responsibilities within the project. As all team members they need to deliver the workpackages based on our development process. This includes amongst others, Requirementsengeneering, Smart Contract development, SW-Design, Quality assurance. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?All major milestones achieved so far - progress visible in the current version of the product.Describe their project management. Did they deliver items on time? How did they respond to your needs?We did not have a dedicated project manager from future processing and are running in a mutual agile setup. Some of the Future Processing employees took over feature / component responsibility. Overall, we are very satisfied with the deliverables.What was your primary form of communication with Future Processing?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Future processing is not just a service provider but aiming for a long term partnership. Based on this mentality we have been able to develop a real trustful partnership and were able to also find great solutions in challenging business situations.Are there any areas for improvement or something Future Processing could have done differently?No specific point to mention. Of course in each team there is improvement potential in one or the other aspect - but Future Processing is always focusing on solving issues whenever they occur! --- #### IT Staff Aug for Parking Services Company **The Project** - Services: API Development, IT Staff Augmentation, Microservices Architecture Services - Project size: $1,000,000 to $9,999,999 - Project length: Oct. 2022 - Ongoing **Project Summary**: Future Processing provides IT staff augmentation for a parking services company. The engineers' tasks include bug fixing, API rewriting, data gathering, app development, cookies management, and analytics. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Software Delivery, Interparking - Industry: Consumer products & services - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — Dec 12, 2023 **Feedback Summary**: Future Processing's engineers have successfully integrated into the client's team, providing excellent support, professionalism, and technical expertise and allowing the client to complete their projects. The team is always ready to provide specialized resources depending on the client's needs. ""We are pleased with the flexibility and diversification of services offered by Future Processing."" **BACKGROUND** Please describe your company and position.I am the Head of Software Delivery of InterparkingDescribe what your company does in a single sentence.Interparking is a leading European company specializing in parking services, with a focus on improving service quality, offering innovative transportation solutions, and maintaining an environmentally responsible approach across a network of 1,001 sites and 419,119 parking spaces in nine countries. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Future Processing to accomplish?Filling the competency gaps in our internal team with the knowledge and expertise of external specialists from Future Processing, allowing them to work alongside our team **SOLUTION** How did you find Future Processing?Clutch Sitefuture processingWhy did you select Future Processing over others?Close to my geographic locationHow many teammates from Future Processing were assigned to this project?14Describe the scope of work in detail. Please include a summary of key deliverables.Future Processing specialists support us in current tasks and contribute to many of our projects. In most cases, one or two specialists from their team are involved, with a focus on developers and a business analyst.Tasks they are involved in include ongoing support, bug fixing, customer card migration/renewal, rewriting the API for parking space reservations from synchronous to asynchronous communication, adding support for an external supplier's API, gathering data from various systems and presenting them in an aggregated version.Their tasks also include co-creating an application that collects invoice data available in SAP, and subsequently allows the retrieval of a list of invoices and the invoices themselves in PDF format, standardization of cookies management and analytics tools, introduction of OneTrust and Matomo and more. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Future Processing specialists are part of our internal teams. They support us in current tasks and contribute to our projects. There are projects where their expertise is crucial, but overall, it can be said that they serve as a complement. What is certain is that, thanks to Future Processing specialists, we can fill the skill gap and successfully complete our projects.Describe their project management. Did they deliver items on time? How did they respond to your needs?When a need for a new specialist arises for us, we report it to the leader at Future Processing, who, based on the details and specifics provided by us, sends a few candidates. These are not random individuals but those who have been pre-screened by Future Processing to match our preliminary requirements. There is no need to set deadlines as Future Processing reacts very quickly.We appreciate that, thanks to them, we have access to specialists from various areas. Additionally, we value the fact that regular meetings are conducted with each tribe lead to assess the performance and satisfaction of the individuals with whom we have chosen to collaborate.What was your primary form of communication with Future Processing?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Above all, the expertise and professionalism of FP’s Engineers employees. Technological proficiency, willingness to learn, and a proactive approach have distinctly set the company apart from other providers. We are pleased with the flexibility and diversification of services offered by Future Processing, especially when it comes to delivering the right specialists tailored to our specific needs.The ability to scale resources according to project requirements has made collaboration efficient. Additionally, we appreciate their pro activeness reflected in the flexible response to our changing needs. They approach our issues holistically and meet our needs by proposing additional services (such as UX or security).Are there any areas for improvement or something Future Processing could have done differently?I think there is always room for improvement. Better orientation in dynamic business realities, where our goals are not always straightforward, could be enhanced for individuals with whom we collaborate. However, I must admit that Future Processing has been very open to feedback and has always been adjusting personnel in accordance with our needs. --- #### UX Design & Frontend Web Dev for Nonprofit Organization **The Project** - Project size: Less than $10,000 - Project length: Apr. - June 2023 **Project Summary**: Future Processing provided UX design and frontend development services for a nonprofit organization. They utilized Figma and React for the design and development. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Cancer Central - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 5, 2023 **Feedback Summary**: Future Processing went above and beyond the client's expectations. Their work received very positive feedback, and the live testers were impressed. The team is exceptional due to their skills and enthusiasm to fully understand the client's industry and goals. ""I knew Future Processing had the expertise to support us, and they've just blown me away with what they have produced."" **BACKGROUND** Introduce your business and what you do there.I'm the founder of Cancer Central. Our organization is creating a technology platform to help people affected by cancer find the support and information they need.Our organization operates differently as it's run entirely by volunteers. We've been fortunate to receive more than 70,000 hours of donated time from various companies and individuals. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Future Processing?We sought professional assistance for UX and frontend development for our new website. While we had already built the backend with the help of volunteers, Future Processing was very keen to assist us in achieving our goals. **SOLUTION** What was the scope of their involvement? We began with a lean product canvas to reconfirm what we were trying to achieve. The team brainstormed UX ideas and built upon our previous work. I already defined my user personas, but they did a check-through and a refresh with me. They interviewed individuals impacted by cancer to ensure the UX design was effective. Upon approval, they then implemented the changes. Following that, they had a fantastic software developer who then changed specific pages of our site and connected it to our new backend part of the platform. They did everything from design, checking it through user experience, to delivering the change on our site, which has been excellent. They utilized Figma for the design and React for the development. There was a particular piece of our site where there was an issue. We had UX support from others and were given ideas on what to bring forward. I presented numerous suggestions to the Future Processing team and made them aware of the issues. The developer who assisted us actively listened, made revisions, and devised a straightforward method to integrate everything. It impressed both me and my CTO. The solution was almost obvious, but he still managed to come up with something extraordinary.We'd developed the backend engine, but needed to understand the APIs connecting the frontend to the backend. Our software developer did a great job of adjusting the frontend to match the desired user experience and analyzing the necessary APIs. Together with our other developer, they determined the optimal approach for transferring diverse sets of information. Overall, their work was outstanding and valuable.What is the team composition?One UX designer and a senior software developer were dedicated to the project. Others from the Future Processing team joined us for the workshop, including the heads of UX and marketing. Are there any employees from the service provider's team that you would like to give a shout-out to in this review?Jan (UX/UI Designer) was brilliant in finding the solution to our problem. I can't speak more highly of him.  How did you come to work with Future Processing?I knew of them through my network. How much have you invested in them?They graciously completed the work for us pro bono.What is the status of this engagement?We worked with Future Processing from April–June 2023.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?We are currently doing live testing, but we have received very positive feedback. The live testers are super impressed with it.Future Processing exceeded our expectations. It was an incredible experience with a fantastic team. I knew Future Processing had the expertise to support us, and they've just blown me away with what they have produced. How did Future Processing perform from a project management standpoint?They performed exceptionally well when it comes to project management. We used email and Zoom calls for communication.What did you find most impressive about them?The most impressive thing was their innovation. They grasped the concept and found the best way to deliver. Future Processing was incredibly generous. The team donated time and expertise pro bono because they're aware of the growing number of people affected by cancer.Are there any areas they could improve?There are no areas for improvement. Do you have any advice for potential customers?Be extremely open with the problem you are facing. Future Processing is there to help you find the right solution. --- #### Custom Software Development for Mortgage & Brokerage Startup **The Project** - Project size: $200,000 to $999,999 - Project length: Mar. 2022 - Mar. 2023 **Project Summary**: Future Processing provided software development for a mortgage and brokerage startup. The team built an MVP for a tool that could match end customers’ cases with bank rules, regulations, and interest rates. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 3.5 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Executive, Mortgage & Brokerage Startup - Industry: Financial services - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — May 31, 2023 **Feedback Summary**: The client was happy with Future Processing’s work; the team built the product according to requirements. Although there were delays in the schedule, the team stayed within the budget despite working extra days. The client also appreciated the helpfulness of Future Processing’s discovery workshop. "“The entire team did a really good job.”" **BACKGROUND** Introduce your business and what you do there.I'm an executive at a startup in Switzerland's mortgage and brokerage market. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Future Processing?We hired them to create a software solution to compare end customers' cases.  **SOLUTION** What was the scope of their involvement?Future Processing provided us with software development. We had an initial call, and then we had a two-day workshop to discuss the requirements further. Future Processing built the MVP of a tool where we could type in each individual client’s case, including the affordability of the property, and the solution matched the client with rules and regulations from each bank and interest rates. What is the team composition?We worked with 5–6 teammates from Future Processing, including programmers and a business line manager. How did you come to work with Future Processing?I did online research and found them on Clutch; since Future Processing had very good reviews, I decided to meet them. After the workshop, we had a really good feeling about Future Processing.How much have you invested with them?We spent roughly $400,000.What is the status of this engagement?We worked together from March 2022–March 2023.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The entire team did a really good job; Future Processing built the MVP we wanted. Since the project was only finished a couple of months ago, we don’t have any quantitative metrics about its impact yet.How did Future Processing perform from a project management standpoint?They respected the budget. Although the delivery was late, the issue wasn’t only on Future Processing’s end; there were features we didn’t think of from the beginning that took time to develop. What did you find most impressive about them?Future Processing was so keen on staying within the budget that they didn’t bill us for a couple of days’ work, which we appreciated. Are there any areas they could improve?As strategic advice for Future Processing, they would make more sense as a partner for more established companies rather than startups or companies with a limited budget. Do you have any advice for potential customers?I recommend doing Future Processing’s workshop; even though it has a cost, it will enable you to compare offers from other providers and better understand each other on a personal level. Additionally, I wouldn’t suggest going with Future Processing if you have a limited budget.  --- #### Staff Augmentation for Data Transportation Collection Co **The Project** - Project size: Confidential - Project length: June 2022 - May 2023 **Project Summary**: A transportation data collection company hired Future Processing for staff augmentation. The developers provided support on multiple projects, and primary technologies included Java and Angular. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Head of Software Engineering, Ito World - Industry: Other industries - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — May 23, 2023 **Feedback Summary**: The client was very satisfied with the developers from Future Processing, and the team delivered on the expected outputs. The team quickly onboarded and made contributions to the project. The client was impressed with the developers' quality and ability to adapt to the company culture.  "“What really stood out was how quickly they started contributing.”" **BACKGROUND** Introduce your business and what you do there. I am the head of software engineering at Ito World. We work with public transport data that we collect from cities around the world, and then we process that data, clean it up, and provide that to subscribers for use in journey planning tools like Google Maps.  We also provide analytics tools so that public transit operators and local authorities can see how their public transport network performs. I oversee all of our products' software development and QA. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Future Processing? We wanted to augment our teams with extra people to give us more capacity. We had existing products that we wanted to do more work on, so we brought in Future Processing to work alongside our teams to give us that extra capacity. **SOLUTION** What was the scope of their involvement?  We’ve worked with Future Processing on several small projects and brought in developers with different skills. The prime areas that we worked with Future Processing on were Angular and Java. What is the team composition? We engaged with developers and a business analyst for a short period of time. How did you come to work with Future Processing? We looked at a number of alternatives, using Clutch to identify potential candidates. We originally met with Jamie (Business Development Manager), who introduced us to the business and what they could provide, and we talked about what we wanted. We wanted to bring in some software and quality engineers and be involved in the selection process.  The people that were presented to us had already gone through the Future Processing selection process, and had been identified as people they thought would be a good fit in terms of our culture, the skills we needed, and their overall ability. We then had a 30-minute interview to confirm that. What is the status of this engagement? We worked together between June 2022–May 2023. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? There was that aspect of making sure that we were delivering what we were setting out to deliver according to the timescales we set out for the project. In terms of the developer's abilities, output, and the way they fit into the team, we had a very positive experience with Future Processing.  In general, culture is very important to us, and we wanted to ensure that we had people who were invested in and supported our culture to maintain it. The people that Future Processing provided were fantastic in terms of their engagement with the team and how they gelled and became one with the team. They really fit in with the culture.  How did Future Processing perform from a project management standpoint? All of our development was done using the Scrum methodology. We had agile teams as part of the scrum process, and we measured the team's performance and what they were able to deliver.  The developers would meet daily with the teams for the scrum stand-ups through Slack and Microsoft Teams, and we communicated with managers through these channels.  Everything was online because we were working remotely.  The nature of our engagement meant that the budget was not really a measure we looked at because we were engaging with them for a period of time. They were augmented within our team, and we were managing that team, so it wasn’t like a piece of work we had sent them to deliver within a specific timescale. What did you find most impressive about them? For me, it was the quality of the people we engaged with. We like to get people engaged with the teams as early as possible so they can get up and running to learn from the team. Future Processing was a nice and supportive team that always helped get people started, but what really stood out was how quickly they started contributing.   Are there any areas they could improve? I think there were a few little things because everyone was learning all the time, especially when we were taking on new people. We pointed out a few things for some of the individuals to consider, but there was nothing that troublesome. It was very standard advice that developers get as they continue their careers. It was nice to give that feedback, and Future Processing was very open to hearing it and learning.  Do you have any advice for potential customers? Initially, we wanted to have oversight of the selection process to ensure people fit for us. As we progressed further and grew that relationship with Future Processing, I am sure we would have been able to step back and feel confident that they knew what we wanted. For us, that was a good approach that worked well.  --- #### Custom Software Dev for Software Solutions Company **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: May 2021 - Ongoing **Project Summary**: Future Processing has provided a software solutions company with Magento development resources and services. They’ve developed the backend, and QC tested 20 websites for the client’s customers. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Web Services Manager, OGL Computer Services Group Limited - Industry: Other industries - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — Sep 29, 2022 **Feedback Summary**: Future Processing has provided the client with capable, efficient development resources who’ve met expectations. The team has been flexible and accommodating to the client’s changing needs; they’ve managed tasks using Jira and GitHub. ""We’ve been impressed by their ability to take our requirements and deliver high-quality, practical solutions."" **BACKGROUND** Introduce your business and what you do there. I’m the web services manager at a software solutions company. We provide ERP and e-commerce solutions to companies in the UK. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Future Processing? We were struggling to identify and onboard Magento developers, so we engaged Future Processing to provide developers to work alongside our team. **SOLUTION** What was the scope of their involvement? Future Processing has helped us deliver 20 websites to our customers. They’ve been responsible for developing the backend of each site using Magento and conducting QC testing pre-launch. Each website development project has had bespoke requirements, which we’ve communicated to the team in a brief. They’ve worked alongside our developers to build the required functionality of each site.  What is the team composition? We’ve worked with three Magento developers, a PHP developer, two QA specialists, a business analyst, and a project lead.  How did you come to work with Future Processing? Our new managing director had worked with Future Processing before and recommended their services.  How much have you invested with them? We’ve invested roughly £375,000 (approximately $415,000 USD) in the partnership with Future Processing.  What is the status of this engagement? We’ve worked with Future Processing since May 2021, and the partnership is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Future Processing has taken a lot of groundwork off our plate by identifying the right resources with the necessary skills to achieve our development goals. We’ve measured success by evaluating the timeline and quality of their deliverables and monitored their success when identifying and addressing bugs. Overall, they’ve met our timeline and quality expectations, and the partnership has been successful.  How did Future Processing perform from a project management standpoint? We’ve been pleased with Future Processing’s communication style; we’ve had daily stand-ups and monthly review meetings to discuss progress via Microsoft Teams. During our monthly reviews, the team has made recommendations to realign and improve our processes, which has been helpful. Our project lead has managed the project successfully and provided valuable guidance. We’ve used Jira, GitHub, and other Atlassian tools to collaborate on tasks and track progress.  What did you find most impressive about them? We’ve been impressed by their ability to take our requirements and deliver high-quality, practical solutions. They’ve outlined their plans clearly and been flexible and accommodating to our changing needs. Despite the time difference, they’ve been available, responsive partners.  Are there any areas they could improve? I have nothing Future Processing could improve on. Do you have any advice for potential customers? I advise clearly outlining your requirements so Future Processing can execute an effective solution. --- #### Digital Platform Transformation for Temporary Staffing Firm **The Project** - Services: Custom Software Development - Project size: Confidential - Project length: Aug. 2019 - Ongoing **Project Summary**: Future Processing works with a temporary staffing firm to digitally transform their system using several technologies like .NET and Azure. They've migrated it to a microservices ecosystem and automated testing. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Head of Digital Operations, Temporary Staffing Company - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jun 14, 2022 **Feedback Summary**: Future Processing's seamless product innovation has led to the complete transformation of the client's processes, which has been delivered with short time to market. Their agile, proactive team ensured the collaboration was a success; they were flexible and in constant communication with the client. ""We see the collaboration as a success."" **BACKGROUND** Please describe your company and your position there. I work as a Head of Digital Operations for an HR company providing an online staffing platform for temporary workers. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Future Processing, and what were your goals? We were looking for rapid product innovation. As we were expecting significant growth, we needed to modernise our solution’s architecture and technology with a view of gaining flexible system framework. **SOLUTION** How did you select this vendor and what were the deciding factors? We engaged in initial discussions which led to Future Processing formulating their recommendations. There was a series of meetings and short workshops at the beginning. We liked their ideas, and so the project kicked off with a few months’ long transition from our previous software supplier. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. The team’s idea was to clean up, stabilise and digitally transform the system through redesigning existing processes and refactoring the code. Future Processing team has worked alongside our in-house Tech and Product Teams on the design of new features and system upgrades. To avoid high costs associated with changing the existing monolithic application, the team migrated it to a microservices ecosystem. They also added automated testing and deployment to the process. Key technologies: .NET, Azure, Xamarin, Microservices, SQL. How many people from the vendor's team worked with you, and what were their positions? At peak times we had three teams with Future Processing - two development teams and one data team, with around 20 engineers in total. Roles included Scrum masters, Architects, Developers, Data (BI) Engineers and a Business Analyst. This team composition eased the management of day-to-day operations, supported our Product Team, delivered needed features, and provides clear high - quality data which is so valuable in making business decisions. On the business side, Future Processing assigned a dedicated Client Engagement Managers to facilitate strategic planning of the partnership. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? The collaboration has led to a digital transformation of our existing processes. The team delivered continuous and seamless product innovation and delivered it with short time to market. Future Processing were operationally agile, allowing us to rapidly scale the team up and down and adjust its competences to changing requirements. Describe their project management style, including communication tools and timeliness. Our day-to-day work has been based on flexibility and constant flow of information between us and Future Processing. We have enjoyed our engagement with Future Processing and together we’ve made a well-working, proactive team of experts who regularly met, attended workshops together and shared a similar work ethic. We see the collaboration as a success. What did you find most impressive or unique about this company? They are proficient in various technologies and frameworks, challenged us and suggested better ways of doing things, are operationally agile, can be trusted as a partner, have strong work ethic, ensured predictable and high-quality delivery, are an easy-going and highly-flexible partner, gave us great customer experience, have an agile mindset Are there any areas for improvement or something they could have done differently? All good. --- #### Staff Augmentation for Medicine Information Publisher **The Project** - Services: Custom Software Development, IT Staff Augmentation - Project size: $200,000 to $999,999 - Project length: Dec. 2020 - Ongoing **Project Summary**: Future Processing is providing development resources to support a medicine information publisher’s app development project. They’re providing developers to build the solution, which runs on Microsoft Azure. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Chief Digital Officer, Datapharm - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 4, 2022 **Feedback Summary**: Future Processing’s support has allowed the client to build the solution on time, meeting expectations. They provide top-notch project management — their team is professional, predictable, and transparent. The quality of their work and QA standards are impressive.  ""They’ve been predictable and professional from onboarding to engagement."" **BACKGROUND** Introduce your business and what you do there. I’m the chief digital officer of Datapharm, and we publish medicine information in the UK. We gather data from pharmaceutical companies and publicize it on their behalf in an accessible format using our website. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Future Processing? We were a fairly small company with only 30 people, and we were growing very quickly from a commercial point of view. However, our product and tech side is not growing as quickly in terms of finding the right talents and executing projects. Whenever we found talents, it took time for the team to get together, which we couldn’t afford.  We needed to start delivering quickly, as we were working on a time-sensitive opportunity. Because of Brexit, medicine information applicable to Northern Ireland differed from the UK’s. Pharmaceutical companies had an issue with distributing information, and we had to fulfill that very quickly. We needed help in scaling and speeding up our development efforts.  **SOLUTION** What was the scope of their involvement? Future Processing is helping us develop our software from scratch. The tool is built on Microsoft Azure, and we are using platform as a service components.  What is the team composition? I work with a team leader, a QA specialist, three backend developers, and a frontend developer. How did you come to work with Future Processing? Someone recommended Future Processing to me. When I looked at their company setup and processes, they gave me confidence that they could step up to what we needed them to do.  How much have you invested with them? We’ve spent about £160,000 (approximately $210,000 USD).  What is the status of this engagement? We’ve been working since December 2020, and our partnership is ongoing.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Our main metric has been to launch the product in time for our clients’ cut-off period, and Future Processing has successfully delivered.  How did Future Processing perform from a project management standpoint? I’m impressed by Future Processing’s very mature project management processes. We’ve relied on their team to run the project. We have an operational and steering group meeting weekly, and we collaborate using Microsoft Teams. Communication has been free-flowing and instantaneous, making things easier for us. What did you find most impressive about them? Future Processing’s work quality level and transparency make them stand out. They’ve been predictable and professional from onboarding to engagement — I know what I’m getting at each stage. They also send reports financial reports monthly.  In addition, Future Processing has a robust internal quality standard, and they don’t allow resources to work with clients until they have passed a certain level of QA.  Are there any areas they could improve? Future Processing seems to be losing a good number of resources, and probably it’s because they aren’t competitive. It also takes them longer to replace people who have left despite having a one-month notice period. Do you have any advice for potential customers? If you’re going to rely on Future Processing’s services, request that the people you hire have longer notice periods. Also, consider having a team leader from their end to get the best from their team.  --- #### Custom Software Dev for Parcels, Logistics & Freight Company **The Project** - Services: Custom Software Development - Project size: Confidential - Project length: Mar. 2020 - Ongoing **Project Summary**: Future Processing provides custom software development for a parcels, logistics, and freight company. They’ve built a document exchange platform that focuses on privacy and security using Azure. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** IT Director, DX Network Services Limited - Industry: Other industries - Client size: 1,001-5,000 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 29, 2021 **Feedback Summary**: The platform has been positively received by the customer base, and the client's strategic vision for this area of the business is being realized. Future Processing has managed the project well using Miro, Jira, and Confluence as tools. They’re skilled, personable, and goal-oriented partners. ""Future Processing has delivered everything they said they would and more."" **BACKGROUND** Introduce your business and what you do there. I’m the IT director for DX Network Services Limited, part of the DX (Group) PLC. We’re a parcel, logistics, and freight solution provider. We deliver many packages all around the country on different services. I’ve worked with DX for 30 years, and I’m based in Liverpool, the company’s IT center of operations. We have a separate part of the business called the Document Exchange, which is the oldest part of DX and why the company was created. The Document Exchange is a member’s only network to move secure and sensitive documents around the UK, predominantly for the legal space. However, we also work with other types of organizations. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Future Processing? During the pandemic, many people's working environment changed, many of our Document Exchange customers found themselves working at home instead of working in their offices. We wanted to augment our Document Exchange (a private member’s only physical document network) with a digital equivalent. We believed that having a solid digital offering along with our unique physical delivery proposition in the UK puts us in a very strong position. Initially, we looked at the sort of product that we wanted to create and realized that besides all the essential features expected in any kind of digital exchange platform, the solution needed to be extremely strong in privacy and security. For example, many of the documents that move through our network are related to ongoing court cases or somebody’s mortgage documents for a new house. Therefore, the digital equivalent of those documents could contain a lot of sensitive and private information. At that point in time, the internal was fully engaged on other development priorities, also we wanted to tap into leading edge secure development knowledge. We needed someone to help us with custom software development. **SOLUTION** What was the scope of their involvement? When we started fleshing out our strategic vision, collaboratively with Future Processing’s developers.  We’d decided to make the platform as secure as possible by keeping it separate from the rest of our IT environments, completely firewalled in its own secure area. We selected the Azure cloud for that environment, and we relied heavily on Future Processing’s skills to develop that arena. At the moment, that work is drawing to a conclusion. We’ve developed the DX Exchange Portal and are currently running a pilot. What is the team composition? They’ve been excellent at scaling up and down the team when we reached specific pieces of work. Providing just the right skill sets as and when required. At the moment, we’re working with eight employees who are pretty much dedicated full-time to this project. How did you come to work with Future Processing? We were looking around the marketplace for a development partner that could do the bulk of the work we needed, bringing key knowledge sets in areas of security.  We loved Future Processing’s story and attitude, there was a strong cultural fit. Future Processing gave us a lot of confidence, both in the structure that they operate and in the individual capabilities of the team. They have incredibly strong skillsets in secure application design. Therefore, we awarded the contract to Future Processing. What is the status of this engagement? We started working with them in March 2020, and our relationship is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Future Processing has delivered everything they said they would and more. The Document Exchange is a private member’s network; there’s a high level of interest from many of our customers. Many of those organizations are looking into their own digital journey,  we’re effectively making that journey easier for them. How did Future Processing perform from a project management standpoint? They’ve done really well. We’ve worked with many different partners over the years, and Future Processing is definitely in the top three in terms of capability. They’re very clear and concise in their communications, and they give us complete visibility in every aspect of the development — both from the high-level project management approach and down to all of the daily technical activities that are happening. Also, they’re great at managing stakeholders, particularly when it is a brand-new custom software. As a customer, we can potentially get carried away and throw the kitchen sink in there because we keep thinking of all these great ideas. However, Future Processing is excellent at holding us to the brief and making sure that we make good progress on our true objectives. Moreover, they’ve worked well as part of the team. They’re a very personable bunch, and it’s easy to get along with them — they’re very clear and effective. We use a variety of project management and discovery tools, but Jira and Confluence are the bread and butter. In the early stages of design, we used Miro, which allowed us to collaborate on the design. This was during the height of the pandemic, so we were both operating outside of our normal working ways.  Usually, we’d get people together in a big room and spend several days on design workshops. Instead we had to do all of that remotely and electronically. At this point in the development, we have a minimum of three Teams meetings every week to keep everything on track and answer any detailed design questions that arise as part of the agile development process. What did you find most impressive about them? Their approach to estimating costs and sticking to those costs is one of the best I’ve experienced. They absolutely make sure that we have just what we need, and if we’re not using something, it’s instantly dialed down. We also have had excellent visibility of what the development is costing us at any point in time. It’s basically a greenfield development; we’re building a new solution, not replacing, modifying, or refreshing something. It’s a completely new business requirement, and we’ve done incredibly well at sticking to the budget. Are there any areas they could improve? We’re reaching the end of our time together (at least for this project), so we’re now doing a little bit of a handover at a technical level. I think both parties would’ve preferred to meet more frequently in person. Do you have any advice for potential customers? I wouldn’t hesitate to recommend them to anybody as a solutions development partner, especially to augment an existing team; they represent great value. However, you need to fully commit to their level of intensity and make sure that you have IT and business stakeholders dedicating their time frequently and regularly. There needs to be a commitment throughout the development lifecycle so Future Processing can do their best work. --- #### Data Visualization Dev for SaaS Advertising Platform **The Project** - Services: Custom Software Development - Project size: Confidential - Project length: Nov. 2020 - Ongoing **Project Summary**: Future Processing is assisting a SaaS advertising platform with building a new data visualization and management app. Their goal was to improve their time-to-market process. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** CTO, SaaS Advertising Platform - Industry: Advertising & marketing - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Nov 11, 2021 **Feedback Summary**: Future Processing has exceeded the client's expectations so far. They have a well-executed project management process that is also well structured. The client also said that they have been aligned with their vision and had the appropriate processes. ""Future Processing has been aligned with our vision and has had the appropriate processes to keep aligned."" **BACKGROUND** Please describe your company and your position there. We are the leading privacy-first, location-powered programmatic advertising partner. I'm the Chief Technology Officer. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Future Processing, and what were your goals? Future Processing was brought in to help us build a new data visualization and management application, working in conjunction with our Product team and designers. Our key initial goal was to accelerate our time-to-market relative to building it strictly in-house. **SOLUTION** How did you select this vendor and what were the deciding factors? I received a set of recommendations for development partners from other CTOs in my network. My team and I met with these companies and evaluated them on culture fit, the depth and similarity of their portfolio, extent of technical competency, our gut feeling on trustworthiness, and also the perceived value for investment. We felt Future Processing's working style was the best fit for ours and we had confidence in their trustworthiness and technical capability. Although they were not the lowest price potential partner, we felt we'd get the best return on investment from them. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We began the project with a set of specifications and designs put together by our Product and design team. Working with the FP team, we crafted these into user stories that fit into the Kanban working style we wanted to work in. We defined some technology standards for the project (e.g. Java backend, React frontend, and Docker and Kubernetes for containerization) and the FP team proposed an architectural framework to build the application. The project was launched with daily standups and typical Kanban rituals attended by the FP team and our assigned product managers. Development, from the initial launch and through to ongoing refinement, is done using agile practices that aim to deliver incremental functionality quickly and often. All pull requests are code reviewed by our in-house development team that support the relationship. How many people from the vendor's team worked with you, and what were their positions? The initial team consisted of two java engineers, two frontend engineers, and a fractional project manager. We've since expanded the team to bring on two additional java engineers and another frontend engineer. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Future Processing exceeded our expectations on project delivery and were able to deliver on-time and on-spec in a manner I'd typically only expect from an in-house team. Describe their project management style, including communication tools and timeliness. FP's project management was well executed and well structured. We executed against a Kanban process to allow flexibility and FP were consistently able to deliver against expectations, without requiring or relying upon excessive management overhead or time spent in meetings. We primarily communicated "in person" in the daily standups and planning rituals, with frequent ongoing communication via Slack. Our Product team would communicate new features using product specifications, shared and refined via Google Docs. What did you find most impressive or unique about this company? I've worked with a number of development partner organizations over the years and almost all of the experiences have been less than great. One of the common areas these relationships can breakdown is if tasks aren't delivered on time or if the partner organization is unable to see the product with the same eyes as the sponsoring organization. Future Processing has been aligned with our vision and has had the appropriate processes to keep aligned. As such, the product we've built with them has fulfilled our vision. Importantly, we feel the code has been written to a high standard and we're confident that, were we ever to inhouse it, we could maintain it and not be hindered by technical debt. Are there any areas for improvement or something they could have done differently? We've been happy with the relationship and whenever there have been bumps, as there will always be, we've felt FP has handled them exceptionally well and transparently. --- #### Mobile App & Cloud Dev for Triathlon Training Platform **The Project** - Services: Cloud Consulting & SI, Mobile App Development - Project size: $1,000,000 to $9,999,999 - Project length: Apr. 2020 - Ongoing **Project Summary**: Future Processing is helping a sports technology company develop a mobile-based triathlon training application and cloud infrastructure. Key technologies being used are iOS, Python, Azure, .NET, C#, and more. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** CTO, TRIQ - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Oct 5, 2021 **Feedback Summary**: So far, the client has been receiving high-quality outputs from the team consistently. Future Processing utilizes Scrum methodology in executing each task efficiently, and they use various communication platforms to keep everyone on the same page. The team is experienced, professional, and skilled. ""They are really good."" **BACKGROUND** Please describe your company and your position there. Triq builds digital endurance sports training prescription application for triathletes that generates personalized training plans— scientifically backed by the latest sport science insights to provide better training success in the highly individualised and fast changing lives of ambitious hobbyists endurance athletes. The plan is generated based on race goal, the personal schedule and current fitness status. I'm the CTO of TRIQ. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Future Processing, and what were your goals? Developing a state of the art visually appealing mobile app and cloud infrastructure. We were looking for expert developers, a quick start and a fairly dynamic access to talent. **SOLUTION** How did you select this vendor and what were the deciding factors? Near shore. Good expertise and talent, availability, english skills. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. First key deliverable was an app to release for the market fit phase. We have 2 weeks sprints producing a releasable mobile application. Tech used is iOS, Swift, .NET, C#, Azure, Azure App Services, Azure Functions, Python, Garmin API, web, Firebase push notifications, CleverTap, etc How many resources from the vendor's team worked with you, and what were their positions? Scrum master, lead dev, 1-3 iOS developer, 1-2 Python developers, 1-2 backend developers, 1-3 QA, 1 requirements engineer for sometime. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Every two weeks we get a well tested high quality application from the team. Consistently. Describe their project management style, including communication tools and timeliness. Classic Scrum. Because of the pandemic, we've rarely met in person. Various meetings online: Dailies, all the sprint rituals. Slack. Jira, Confluence. It works well. What did you find most impressive or unique about this company? They are really good. Experienced, bright, professional. They work well together in the team. They follow best practices without asking for it. Are there any areas for improvement or something they could have done differently? Nothing that I can think of. --- #### Custom Software Dev for Community Management Platform **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: May - Aug. 2021 **Project Summary**: Future Processing handled custom software development work for a community management service. They migrated the client's platform to a newer version using Symfony and PHP and enhanced its functionalities. **Review Rating**: 4.5 - Quality: 3.5 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Partnerships, CONNECTS - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Sep 20, 2021 **Feedback Summary**: Despite challenges along the way, Future Processing managed to deliver fully functioning modules on time. They communicated well and managed each task efficiently, ensuring everyone was always up to date. The team was transparent, customer-focused, and collaborative all throughout. ""We were impressed by their focus on people and building relationships."" **BACKGROUND** Please describe your company and your position there. CONNECTS has been designed to care about SMEs, Start-ups and Suppliers and the business networks they are organised in. Our vision is to create a global level playing field for all entrepreneurs and companies to do successful business. We’ve created a global matchmaking and community management service that connects businesses and businesspeople via their local chamber and business networks. It opens up a world of opportunities to develop new business connections and collaborate within communities of common interest. Today the CONNECTS platform hosts almost 50 Chambers of Commerce from representing more than 60 different countries around the world, with more than 35.000 of their members making an average of 5.000 monthly queries. Position: Head of Partnerships **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Future Processing, and what were your goals? First, we needed to migrate the platform to a newer version of the Symphony framework and PHP, to ensure secure and sustainable development of the service as the previous framework was no longer to be supported. Second, we needed to extend the functionality of the platform to deliver new modules to our clients within the agreed timescale. **SOLUTION** How did you select this vendor and what were the deciding factors? I have been collaborating with Future Processing over the past 3 years in different software development projects and knew the way they work and deliver. We needed to scale up in short amount of time with a partner that could support our growth. After reviewing several candidates, we decided that Future Processing was the best fit. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Future Processing developed the new features of the Communities module, which enables users to join online communities to connect, do business, and exchange information and ideas with other companies. The module was based on the code of our existing functionality enhanced with additional features. Apart from development work, Future Processing helped automate quality testing and part of the deployment process. Technologies used: PHP Symfony 5 How many people from the vendor's team worked with you, and what were their positions? There were 4 people in the core team, 2 developers, 1 DevOps and 1 QA. This team was supported by 2 project managers, one relationship manager, one partner manager and one presales solution architect. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Despite some initial challenges in the cooperation between Future Processing and CONNECTS’ development teams, we communicated very well on the management level. As a result, together, we managed to turn things around and deliver a fully functioning Communities module within the agreed timescale. Through our cooperation, we achieved our business goal of being able to offer our clients a new opportunity to develop relationships, cooperate and share expertise. Describe their project management style, including communication tools and timeliness. The project management communication was open, transparent and timely. Tools used: Teams, Zoom, our CONNECTS platform, GitLab, to which we added in-person meetings and visit to each of our offices. What did you find most impressive or unique about this company? We were impressed by their focus on people and building relationships. This is what Future Processing prides itself for. Are there any areas for improvement or something they could have done differently? In our project review, both parties recognized that we started the project too quickly, more time should have been spent on scoping out the project and socializing the internal and external teams. More in-depth feedback should have been sought about the quality of some of the junior staff put on the project. --- #### Automated Payment System for Toll Motorway Operator **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: Aug. 2019 - Ongoing **Project Summary**: Future Processing has developed an automated payment system for a toll motorway operator. They've used Microsoft Azure to create a dual-system platform that caters to internal- and client-related transactions. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** IT Director, Stalexport Autostrady SA - Industry: Other industries - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — Aug 24, 2021 **Feedback Summary**: Exemplifying reliable technical expertise, Future Processing has built a lucrative and cost-efficient platform, which has resulted in a 95% rate for online transactions and helped the client secure numerous orders despite the pandemic. They're also lauded for being cooperative and timeline-oriented. ""We have great trust in their team's work ethic."" **BACKGROUND** Introduce your business and what you do there. I'm an IT director at Stalexport Autostrady SA. We specialize in toll motorway operation and maintenance. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Future Processing? We needed their expertise in custom software development. **SOLUTION** What was the scope of their involvement? We wanted to automate our payment system, so we tasked Future Processing with building this new platform for us. Their team used Microsoft Azure to implement software solutions based on our preferences on design and functionality. The software was divided into two subsystems, one for our internal operations and the other system focusing on our client-related contacts and transactions. The latter system promoted our existing products and served as our selling platform as well. Future Processing already accomplished the development of our platform, but we continue to rely on their support for system maintenance and management. What is the team composition? We've started with a team of 16 resources and had to downsize to eight members as the project evolved. The team is normally composed of a product owner, developers, business analysts, and graphic designers. How did you come to work with Future Processing? We needed a local agency with a reasonable price point, and Future Processing was the team that met all our requirements — apart from only being 40 kilometers away from our office, they also gave the best offer among our other options. How much have you invested with them? We've spent $500,000 so far. What is the status of this engagement? The development project ran from August 2019–June 2020, but our collaboration with Future Processing is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Future Processing has helped us hit our main goal of moving from a traditional to an automated payment system — that's our main success metric for their work. Our previous system has only enticed about 50% of our clientele to purchase from our website, but that rate has skyrocketed to almost 95% through our new payment portal. Apart from giving us lucrative options, it also helps us cut down on expenditure, which is especially beneficial now that we're going through a global pandemic. How did Future Processing perform from a project management standpoint? Future Processing is a communicative and cooperative team — they adhere to our project terms and work promptly despite the challenges that the pandemic has caused. Overall, it's safe to say that our collaboration with Future Processing has been one of the best projects I've ever handled in our company. What did you find most impressive about them? Future Processing strives to deliver quality results based on their in-depth understanding of our needs — we have great trust in their team's work ethic. Are there any areas they could improve? There's nothing constructive to say. Our ongoing collaboration is enough proof that we're impressed with the quality of their services. Do you have any advice for potential customers? Future Processing is a responsible team that's worth cooperating with — don't hesitate to hire them. --- #### Custom Software Development for Insurance Company **The Project** - Services: Custom Software Development, Mobile App Development - Project size: $1,000,000 to $9,999,999 - Project length: June 2019 - Ongoing **Project Summary**: Future Processing has developed an in-house iterative software application for an insurance company. They’ve designed and built the platform using various AWS cloud technologies, JavaScript, and Spring Boot. **Review Rating**: 4.0 - Quality: 4.5 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 4.5 **The Reviewer** Director of Engineering, Insurance Company - Industry: Other industries - Client size: 10,001+ Employees - Review Type: Phone Interview - Verified **The Review** — Aug 12, 2021 **Feedback Summary**: The client has escalated their engagement with Future Processing due to their skills and high-quality work. The team stands out for their talent and willingness to immerse themselves in the client’s business landscape. They manage the project and communicate using Confluence, Jira, Teams, and Slack. ""Our demand is high because of our partnership’s success."" **BACKGROUND** Introduce your business and what you do there. I’m the director of engineering for an insurance company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Future Processing? Our business segment is growing globally and we need technology to support the growth. We are developing a configurable platform to deploy in multiple countries. To scale up the program, we partnered with Future Processing to work with our teams. **SOLUTION** What was the scope of their involvement? Future Processing provides a whole agile team to be part of our program. Initially, we provided the information so they’d help us execute. They’ve used a mix of AWS cloud technologies, JavaScript, and Spring Boot, and everything is furnished by Serverless Orlando Services. They’ve also contributed to the design. The platform is a full-suite insurance lifecycle and value stream. It’s an in-house iterative software application. Future Processing formed an autonomous agile product team as part of this particular program. What is the team composition? We have over 20 people on our team, including a scrum master, product owner (PO), architects, product designers, and engineers. How did you come to work with Future Processing? Future Processing was introduced to our company. This program, started in 2019, was the first engagement with FP.  Since then, as a result of the success of this program, the partnership with FP has grown multi-fold. How much have you invested with them? We’ve spent between $1–$5 million. What is the status of this engagement? The engagement with the program started in 2019 and is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Overall, it’s easy to work with Future Processing. They have industry-standard agile team skills and come up to speed quickly in every role they play.  The team not only gels into the program, they bring expertise and insights and are an integral part of the program.   The team grew from 5 people to 20+ in the past 18 months, which speaks well about how satisfied we are with our partnership. How did Future Processing perform from a project management standpoint? Future Processing team comes with industry-standard agile team skills. They were able to form the backlog quickly and were mindful to grow the team's velocity over time. They’ve reduced the onboarding time for new team members. Now, someone can show up and be able to develop and check-in code within two weeks. What did you find most impressive about them? Their professionalism, flexibility, and company culture are most impressive. I am most impressed by the professionalism and the quality of the team. They took the time to absorb and understand our business and technology landscape, which made them contribute quickly as a partner. People in every role bring their A-game.  We started with five individuals, and they were able to jumpstart the team and get in a productive state within 2–4 weeks. FP listens to our needs and was able to find the right people to support us. Throughout the pandemic, we know FP is very mindful of employees' health and wellbeing. Their company campus setup (e.g. onsite child care) indicates that they are a people company. Are there any areas they could improve? At this point, the challenge is for all of us to maintain and add to the level of capacity we have. Our demand is high because of our partnership’s success. Do you have any advice for potential customers? Be clear on what the engagement is about. If you don’t know, they can help you explore it. Future Processing has a vast service portfolio, so they’ll be able to meet your needs. For companies in the US, be mindful of time zone differences. --- #### Driving Assistant App for IOT Development Company **The Project** - Services: Mobile App Development - Project size: $200,000 to $999,999 - Project length: Jan. 2019 - Ongoing **Project Summary**: Future Processing has been working with an IOT development company with the development of their driving assistant app. They're currently working with one of the biggest insurance companies in The Netherlands. **Review Rating**: 4.5 - Quality: 4.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 4.5 **The Reviewer** Head of Project & Account, Purple Creative Innovators - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jul 15, 2021 **Feedback Summary**: After three years in the making, Future Processing has helped the client achieve over 300,000 downloads. They have been well-organized, proactive, and always willing to scale up when needed. The partners use Slack and Jira for project management. ""They're very well organized and always willing to scale up when needed."" **BACKGROUND** Please describe your company and your position there. At Purple, we aim for business value for our clients by creating great concepts through new and innovative technologies. Which often results in a combination of hardware and software services. My rol is the Head of Project and Account at Purple. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Future Processing, and what were your goals? We hired Future processing to develop the Automodus app, an app that helps you stop using your phone while you're driving. The goal was to develop and further develop this app for one of the biggest insurance companies in The Netherlands. **SOLUTION** How did you select this vendor and what were the deciding factors? We already have been in contact with FP for years. They have a proven track record for mobile app development. And a good price vs. quality ratio. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We briefed FP via mockups of the desired application. They build the app in reactive native on iOS and Android. We went through the whole process with FP, from storyboard to development, to testing and release. Currently we are still working together on additional features How many resources from the vendor's team worked with you, and what were their positions? Project manager React native developer x 2 2D design Q/A'er **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? After 3 years we now have over 300.000 downloads and 4+ star rating in both appstores Describe their project management style, including communication tools and timeliness. Their PM style is great. They use the same tools as us (Slack, Jira) and are always willing to help when needed. What did you find most impressive or unique about this company? They're very well organized and always willing to scale up when needed. If we have issues or challenges, they are the ones we go to. Are there any areas for improvement or something they could have done differently? Sometimes the impact estimations where a bit on the high side --- #### Custom Software Development for Global B2B Information Group **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: Feb. 2020 - Ongoing **Project Summary**: Future Processing is the engineering development partner of a global B2B information group. They work on several product development projects, mainly using WordPress CMS, Node.js, and JavaScript. **Review Rating**: 4.5 - Quality: 4.0 - Schedule: 4.0 - Cost: 3.5 - Willing to Refer: 5.0 **The Reviewer** CTIO, Global B2B Information Group - Industry: Financial services - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — May 18, 2021 **Feedback Summary**: Future Processing efficiently uses data to provide information about employees’ performance and prevent quality issues. The client is satisfied with their quality services and prompt release cycles. They use Jira, Confluence, Slack, and Zoom to manage the project and their communication. ""They help us coordinate the right skill sets, teams, and activities in order to get the job done." " **BACKGROUND** Introduce your business and what you do there. I’m the CTIO of a global B2B information group that focuses exclusively on private equity, real estate, and debt, as well as infrastructure and agri investing. As these asset classes continue to grow in scale and significance, we provide unparalleled business knowledge, intelligence, and networking events to investors, fund managers, financial practitioners, and other service industries. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Future Processing? We were deciding whether to build our in-house engineering team or to take on a nearshore engineering development partner. **SOLUTION** What was the scope of their involvement? Future Processing is our in-house engineering team, and they work on multiple projects for us. Instead of us actually recruiting our own team and then having the overhead of managing, retaining, and developing that team internally, we brought in a service that provided that to us. Initially, we gave them the background and history of the company. Their scope of work included the objectives, goals, and stakeholders involved. Furthermore, we presented proposals for the products that we were looking to develop or needed support. We also provided them with the system capabilities that we currently have, which we wanted to continue developing. From there, they presented back to us their understanding of what we needed, their experience in that, both in similar clients and work that they’d previously done, and the types of skill sets and team setup that they’ve involved in those similar projects. Right now, the projects they’re working on are our engineering projects. In particular, they work in collaboration with our technology and product development teams developing our website product and all of the applications that make up our web platform. We mainly use WordPress CMS, Node.js, and JavaScript, which are the key technologies in our stack. What is the team composition? We initially started with about 14 roles. The team included a development manager, architect, PHP and WordPress developers, full-stack, Node.js, AWS, JavaScript open-source, QA, and DevOps engineers, as well as some UX designers. Not only do we get a dedicated team from them, but we also have an on-demand resource pool as well. We can scale up their team on a relatively short notice whenever we need to fulfill some of the projects that we strategically decide on over the year. Then, we scale back down off the back of that. At the moment, we have about 30 developers of all types of skill sets. About 15 of them are a core team, and another 15 have been provided to us on-demand to deliver very specific projects with shorter-term contracts. How did you come to work with Future Processing? We did an RFP process and had three companies shortlisted. We then traveled to various places in Western Europe and did site visits to them, where they presented themselves to us. They responded to that RFP, and we weighed the decision based on people’s experience, skill sets, and what they delivered. We also gave them a task, and they presented back their proof of concept (POC) to show their ability to deliver what they were saying on paper. Off the back of all of that, we concluded that Future Processing was the right partner for us. How much have you invested in them? We’ve already spent about £500,000 (approximately $706,000 USD). What is the status of this engagement? We completed the POC and made the decision to onboard them as our engineering partner in February 2020. We have an ongoing partnership. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? A couple of metrics that we judge by are the release cycles and the volume they’re now releasing for us at the end of every sprint, which are two weeks long, so there are two releases a month. We also look at and track the quality of what they produce, which is based on how much rework is done, how many bugs are in the code, and that type of issues. Lastly, we judge individuals based on the quality and volume of their work. It’s all about cadence tracking and having the team work cohesively to produce faster results. How did Future Processing perform from a project management standpoint? I couldn’t really comment on their project management because we don’t use it. We have our own internal project management team that works with Future Processing’s engineering team. They don’t give us project management resources per se, but they do have a team lead within the engineering team, which sits around that project management area. Their team lead is responsible for helping the project manager ensure that team members are adequately aligned with their skills to do the job at any time we need. They help us coordinate the right skill sets, teams, and activities in order to get the job done. That area is very strong, as far as I am concerned. We have regular account management sessions, as well as regular team meeting sessions. In those, we provide feedback both from us and their team. Out of that, we establish the sets of goals in which we’re all going to work so we can continually improve our processes. For project management tools, we use the Atlassian toolset, so basically Jira and Confluence. We use Zoom and Slack for day-to-day conversations. Currently, we’re restricted by COVID-19, but the intention on both sides would’ve been to spend time together in each other’s offices. After the pandemic, we’re expecting to get back some part of the face-to-face communication on a regular, if not frequent basis. What did you find most impressive about them? For us, it was the quality of the resources that they could show us and the way they manage that quality and develop their resources. Specifically, across all of their projects, they gather stats data on the information that’s coming out. They keep that anonymous for obvious reasons, but it allows us to gauge how effective someone is across each individual role. For example, we can measure how effective an engineering resource might be with a particular skill set based on how many points they make or announce in their particular sprints, as well as the quality of that work. Also, they have data that judges that, so they can pre-empt a bit when they see problems in quality. It’s a useful measurement for us because we can benchmark our team’s performance against the rest of their teams across all of their clients, and we get a gauge as to where we stand. Are there any areas they could improve? From an on-demand perspective, they probably could have more resources in the skill sets that we need. We know it’s a difficult thing to achieve, but that's still an area that we hope they keep improving so we’re able to scale at the pace that we want. However, they’ve certainly worked very hard to fill gaps where we’ve needed on-demand resources, and it probably has taken them a while to recruit or mobilize those resources for us. Do you have any advice for potential customers? If you’re bringing on a business like Future Processing, who’s already working with similar types of clients and problems, even potentially similar domains, I would look at those clients and the projects they’ve worked on. I would also make sure that all of them are referenced. It’s not that we didn’t do that, but that’s the advice I would certainly give to somebody else since you don’t always get that. However, if you do so, it goes a long way when you’re onboarding the team because they tend to come with some experience and knowledge that gives them a little bit of a head start. --- #### Improving Code Structure for Group Matching Platform **The Project** - Services: Other IT Consulting and SI - Project size: Less than $10,000 - Project length: June - Aug. 2020 **Project Summary**: A group matching platform partnered with Future Processing in order to improve their code structure to make it easier to outsource part of their IT development. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Elderlearn - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jan 13, 2021 **Feedback Summary**: The company's internal team of developers were very happy with the process and the price of the project. The communication with the Future Processing team was very easy and flexible leading to a good customer experience.  ""The good customer experience was the most impressive thing about Future Processing." " **BACKGROUND** Please describe your company and your position there. I am co-founder of Elderlearn where we match immigrants who are learning Danish with elderly people at risk of loneliness. Elderlearn has designed their own IT-system for managing the matching of these two groups. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Future Processing? We were at first looking to outsource part of our IT development, but realised that our code structure needed to be improved before we could outsource, in order for us to improve the accessibility of the code for external developers. What were your goals for this project? To improve the code structure and thus make it easier and cheaper to outsource development. **SOLUTION** How did you select Future Processing? We had several companies give offers for developing a project that we wanted outsourced. We had a lot of confidence in Future Processing from the first impression and they were the only ones to suggest an IT audit rather than an outsourcing project. Describe the project in detail. Our developers had ongoing meetings with a architect from future processing who at first gave recommendations for how to improve the code and afterwards followed up in terms of seeing if his suggestions were implemented correctly. What was the team composition? Two part time developers at Elderlearn and one architect at Future Processing. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Our developers were very happy with the process and the price estimation for outsourcing the project we wanted to outsource in the first place was had a significantly smaller range (was more precise) due to more accesable code. How effective was the workflow between your team and theirs? It was very easy to communicate with future processing and they were flexible and easy to work with. What did you find most impressive about this company? The good customer experience was the most impressive thing about Future Processing. Are there any areas for improvement? I do not see any areas for improvement. --- #### BI & Analytics Services for Communications Agency **The Project** - Services: BI & Big Data Consulting & SI - Project size: $50,000 to $199,999 - Project length: Apr. 2019 - Ongoing **Project Summary**: Future Processing provided business intelligence services for a communications agency. This included data flow planning, data migration, system integration, and system architecture. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Group Director IT & Analytics, PACT Communication Group - Industry: Advertising & marketing - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Aug 24, 2020 **Feedback Summary**: The engagement helped optimize the client's system, improving their sales performance. Future Processing provides effective project management through consistent communication. The team is personable, knowledgeable, and creative. ""The project organization was very effective because communication has been easy and friendly all the time." " **BACKGROUND** Please describe your company and your position there. The PACT COMMUNICATION GROUP is one of the leading communication agencies in Germany for sales performance and competence and acts as a quality leader in SALES MANAGEMENT, BUSINESS ANALYTICS & TRAINING SOLUTIONS with the highest analytical, systemic and innovative competence. The four divisions PACT SALES, PACT MARKETING, PACT TRAINING and PACT INSIGHTS operate in a fully integrated and collaborative service portfolio PACT combines strategic advice with specialist implementation expertise to develop solutions in communication and sales. The company focuses on generating and activating leads and maximizing cross-channel conversion - from the first contact to successful completion at the PoS. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Future Processing? Our collaboration with Future Processing goes back until 2016. In 2019 we hired Future Processing for a project to upgrade, streamline, and re-implement our existing Business Intelligence capabilities. Even though successfully implemented, they were challenging in terms of maintenance and development due to their variety (different versions adjusted to the specific needs of each client). What were your goals for this project? The aim of the partnership was to create a Data Warehouse implementation with possibility to apply flexible customization tailored to our client’s particular needs. **SOLUTION** How did you select Future Processing? We did a research to find companies who provide IT development capacities and services. After a first assessment we narrowed down the number of companies to 3 possible candidates. At the end Future Processing ended up as winner to conduct this project because we had good experiences in the past, their development skills and experiences and their specialization in Business Intelligence development. Describe the project in detail. Our initial solution contained complex data that had to be extracted from Microsoft SQL Server, Excel and SalesForce, transformed accordingly to our client’s needs and, finally, shared to other applications like QlikSense reporting for data insights. The main responsibility of Future Processing was to create the whole ETL (extract, transfer, load) procedure. In the course of the project, Future Processing provided services in business analysis, data flow planning, designing data warehouse architecture, data migration and system integration. What was the team composition? Future Processing provided a flexible team that was scaled up and down accordingly to our current business requirements. Over the course of the project their team consisted of Business Intelligence architects, developers and a quality assurance engineer as, from the very beginning, the team was constructed in the way that enabled delivery of the highest quality final product. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? FP has provided us with an optimal Data Warehouse for our BI system. Even logical changes within the DWH are implemented quickly. A reprioritisation of tasks is possible at any time, even in running sprints. With the help of Future Processing we have been able to improve our sales performance. ' The new automated data world improved the visibility on our sales activities and allowed us a better management of our sales teams. Reports run automatically, so we can support our customers more effectively and faster. We have become more responsive to new customer requirements. How effective was the workflow between your team and theirs? The project was organized and executed using Scrum. In this context, we provided the Product Owner to conduct communications with our stakeholders and the development team of FP. The project organization was very effective because communication has been easy and friendly all the time. What did you find most impressive about this company? Future Processing always managed to provide exactly the right people at the right time who helped us in the different stages of the project. Are there any areas for improvement? We can’t think of any improvements right now. --- #### Web Dev for Employee Benefits Software **The Project** - Services: Web Development - Project size: $1,000,000 to $9,999,999 - Project length: Mar. 2015 - Feb. 2020 **Project Summary**: Future Processing developed a website using the Microsoft Technlogy stack and cloud platform. Working in collaboration with the in-house teams, they also provided design, testing, and QA support.  **Review Rating**: 4.0 - Quality: 4.5 - Schedule: 4.0 - Cost: 3.5 - Willing to Refer: 5.0 **The Reviewer** Consultant, Employee Benefits Software - Industry: Business services - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 24, 2020 **Feedback Summary**: Future Processing developed a product that successfully achieved market penetration and received positive external feedback. In addition to providing a market-leading product, the team was responsive and communicative. Customers can expect a partner who prioritizes the business' goals and needs. ""Their technical competence and quality of output were impressive." " **BACKGROUND** Introduce your business and what you do there. I’m a consultant for an employee benefits software. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Future Processing? The existing product we had was based on old legacy technology and was no longer meeting the needs of the market. We needed Future Processing to do a complete redesign and redevelopment. **SOLUTION** What was the scope of their involvement? Future Processing developed our new website based on the Microsoft Technology stack which was delivered within the Microsoft Cloud Platform. They worked alongside our in-house architecture, development, and product teams.  The team was involved in low-level design work as well as development, testing, and QA work. They were also involved in specific enhancements to the product. What is the team composition? There were over 30 resources.  How did you come to work with Future Processing? They had been working for a number of years with us before we changed our name to Zest. We considered looking for other partners, but we felt they had the knowledge of the business and technical capabilities to score what we wanted to do. Overall, they were highly regarded.  How much have you invested with them? We spent over $3.5 million. What is the status of this engagement? Our engagement lasted from March 2015–February 2020. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? When new requirements arise, we will work with them again because we were very happy with their quality of work, technical capabilities, and overall support. It was a good partnership. The product itself has been highly successful in terms of market penetration.  Customers have migrated from the old product and new customers who have come on since have all been very happy with the product. It’s been the market leader within the employee benefits technology market. We’ve had extremely positive outcomes for the business. For example, we won an award last year for being the best technology provider in the sector.  How did Future Processing perform from a project management standpoint? They provided development support but not project management specifically. The team provided agile scrum teams alongside our internal agile scrum teams. They were responsive to our needs, and we communicated via collaboration tools and conference video calls. What did you find most impressive about them? Their technical competence and quality of output were impressive. Future Processing worked very hard on being a partner, and they were conscious of the role they played in the business. They made sure that they were working with us towards our objectives. Are there any areas they could improve? As a company, they had processes they needed to follow. There were some cases where we felt that their processes weren’t wholly responsive enough for what we do. That has nothing to do with the people, just the way they operate. Do you have any advice for potential customers? Be clear about what you’re asking of them. Once they understand what you’re looking for, they’re a very constructive partner. --- #### Custom Software Dev for Transport Planning Service **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: May 2019 - Ongoing **Project Summary**: Future Processing supported the development of a web-based transport planning tool. This involved front-and backend development based on product specifications.  **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Managing Director, The Algorithm People - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Apr 15, 2020 **Feedback Summary**: Early feedback from beta testers has been positive, and the client is excited to launch the tool to the public. Future Processing is an adaptable, yet practical team that offers useful guidance. They've maintained a consistent, streamlined communication style. ""We were impressed that if there was an issue it would be dealt with swiftly and professionally." " **BACKGROUND** Please describe your company and your position there. The Algorithm People (TAP) offer a revolutionary solution called My Transport Planner. It is a pay as you go, web-based transport planning tool designed for commercial vehicle operators of all sizes. TAP **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Future Processing? We hired Future Processing to expedite the development of My Transport Planner. The opportunity to move in the market place swiftly was important to us and hiring in the expertise made sense to our business. What were your goals for this project? The key areas for My Transport Planner was to ensure the user gained efficiencies which were measured in five key areas: A saving in planning time A reduction in total mileage An increase in productivity A reduction in costs A reduction in emissions **SOLUTION** How did you select this vendor? Future Processing were highly recommended. We found them to be competitively priced with a wide breadth of experience in development and project management. Describe the project and the services they provided in detail. They developed the front and back end system. This was based on specification drawn up by our product development team who worked alongside FP . The work was broken down into Phases and from there broken down into Sprints. What was the team composition? The team was lead by a project manager and we had a number of developers working on the project. The consistency of the project manager was key as they led throughout the development and this was vitally important to overall objective and making sure we hit the time lines that we were working to. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? Our solution is due to be launched to the general public in May. First feedback from beta testers has been very positive and we are very much looking forward to the response from the marketplace. We are already looking ahead to Phase 2 development How was project management arranged and how effective was it? The project management was very effective. As previously mentioned it was consistent and we always had a point of contact. "We were impressed that if there was an issue it would be dealt with swiftly and professionally. What did you find most impressive about this company? Flexibility and diligence. With experience in software development and a strong drive to get the development completed we have been a demanding client. However, this has been no issue to the team at FP and they have been happy to adjust the plan balanced with being realistic in what can be achieved. Nothing has been too much trouble and it has been executed well and professionally. Are there any areas for improvement? There is very little to be improved on as a whole the project has gone very well. If anything time frames could be more specific, however, we appreciate this is not always an exact science in software development. --- #### Software Dev Staff Augmentation for CRM Platform **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: Feb. 2020 - Ongoing **Project Summary**: Future Processing augments software engineering resources to support development projects for a CRM platform. They use C#, .NET, and Angular to help build internal tools and new product features. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** CTO, SaaS CRM Platform - Industry: Automotive - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 15, 2020 **Feedback Summary**: Future Processing delivers excellent code to facilitate an expansion of the team in the near future. The team follows best practices as well as a thoroughly developed project management methodology, which ensures effective collaboration. They are timely and accommodate the needs of the partnership. ""They’ve shown to be capable of completing work to our standards." " **BACKGROUND** Introduce your business and what you do there. I am the CTO of an award-winning customer relationship management (CRM) and internet marketing company based out of Indianapolis. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Future Processing? We were looking to engage top quality software engineers from a company that had mature software development processes and experiences. **SOLUTION** What was the scope of their involvement? We view Future Processing not as a vendor that’s executing on a specific project but as a long-term partner. For this reason, different teams may engage in different types of projects. Their team works on projects from building internal tools to improving the quality of our codebase to new feature development. Our development technologies are primarily C#, .NET, and Angular. What is the team composition? Currently, we work with one team of four individuals but expect to add several teams this year. How did you come to work with Future Processing? I targeted our search to central and eastern Europe because there’s a better time zone overlap and a strong engineering education in those areas. Based on the research and reviews that I read, Future Processing was an obvious choice. They had a great combination of a fantastic track record, reasonable rates, and top-notch staff. How much have you invested with them? We will have spent in excess of $100,000 this year. What is the status of this engagement? We started working with them in February 2020 and the partnership’s ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Our team reviews their code. Our QA and business teams provide testing for the development they’ve done. It has been of exceptional quality. Our experiences with them have been incredibly positive. We’ve had a good relationship. How did Future Processing perform from a project management standpoint? We communicate via video calls and Slack. They’re probably the best vendor that I’ve worked with at this company. Their team has a mature project management methodology. They go to great lengths to be flexible with their clients and make sure that they’re following best practices while also working within the context of the partnership. What did you find most impressive about them? I specifically sought a mature company that we could feel confident in assigning work to them and receive work to our standards. They’ve shown to be capable of completing work to our standards. Are there any areas they could improve? No, nothing comes to mind at this point. Do you have any advice for potential customers? As with any outsourced partner, set clear expectations and communicate details quickly. It’s also critical to give them access to any resources within your team to address questions. --- #### Web App Devs & UX/UI Designs for Healthcare Technology Firm **The Project** - Services: UX/UI Design - Project size: $1,000,000 to $9,999,999 - Project length: Jan. 2016 - Ongoing **Project Summary**: Future Processing provided industry expertise to lead the development of a UX/UI style guide for a healthcare technology firm. They built web apps, features, and continue to maintain software products. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** CTO, Healthcare Technology Firm - Industry: Other industries - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 27, 2020 **Feedback Summary**: Future Processing produced satisfying deliverables that facilitated the development of streamlined applications that generate positive user feedback and revenue. The team is straightforward with suggestions to encourage product improvements. They are committed, which leads to an ongoing partnership. ""Future Processing takes the same amount of pride in the outcome of a project as our internal team." " **BACKGROUND** Introduce your business and what you do there. I’m the CTO of a healthcare technology firm. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Future Processing? We had an internal strategic objective to develop a new suite of intuitive products. We wanted to consider the UI/UX carefully but didn’t have the expertise internally. We wanted to be able to scale our software development capacity as needed using an external resource. **SOLUTION** What was the scope of their involvement? Future Processing helped develop a style guide with a set of UX guidelines for us to apply to all of our projects moving forward. We worked with their UX team directly to develop the style guide. Their team came to the UK for a number of days to understand our business and our software users.  They also delivered a number of web applications to us. For one project, their team developed an application that deals with the brokerage of care packages in a cloud environment. At the moment, they’re helping to support and maintain our products, making small bug fixes and feature enhancements. What is the team composition? We engaged with 3-4 people primarily but worked with up to 15-20 people. The size of the team depends on where we are in our project roadmap and development lifecycle. How did you come to work with Future Processing? When I was with a different organization, I worked with Future Processing. I continued the relationship because of their deliverables and operations, which I knew would fit well with our workflows. There weren’t many other outsourced companies that offered the same range of services or had the same reputation as Future Processing. How much have you invested with them? We’ve spent  £500,000—£1 million pounds (approximately $620,000—$1.25 million USD). What is the status of this engagement? We started working together in January 2016 and the engagement’s ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We developed a number of applications for customers using the style guide that Future Processing created. Customers find the applications intuitive and easy to use, so it requires little training to understand how to use them. The ultimate success metric is that a user can pick up our platforms and use them easily. That means that we’ve got our UX/UI right. We haven’t had any high-priority issues with the web app. From day one, we’ve been able to onboard customers. We continue to onboard customers and generate revenue. How did Future Processing perform from a project management standpoint? Key stakeholders in the UK engage with Future Processing’s scrum teams and scrum master who leads their teams. During the development, we had daily standup meetings with them to understand how they progressed. We used Confluence, Microsoft Teams, and Skype for video conferencing. Their team was proactive in raising the risk. If we asked them to complete a task but their team thought there was a better method, they highlighted their recommendations. We have a collaborative working relationship. It’s easy to communicate with them, which isn’t a quality that I found with past outsourced partners. What did you find most impressive about them? Future Processing takes the same amount of pride in the outcome of a project as our internal team. Their team approaches development with the same seriousness and dedication as us. They’re professional and dedicated to delivering the best that they can. It doesn’t feel like we’re working with an outsourcing company. Are there any areas they could improve? No, I haven't worked with a better outsourcing company.  Do you have any advice for potential customers? Get them involved in the process early. Future Processing has a technical specialist team that can advise your early technical decisions based on their experiences. Keep your product owner close to your business but also make use of Future Processing’s proxy product owner. This means that Future Processing has a product owner to turn to if they have immediate questions that need to be answered about features and priorities. --- #### Development for Restaurant Event App **The Project** - Services: Mobile App Development - Project size: Less than $10,000 - Project length: Oct. 2019 - Jan. 2020 **Project Summary**: Future Processing used Flutter to create a mobile app that connects users with restaurants for events. They used BitBucket and Jira to create the backend and worked in two-week sprints through development. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Mobile App - Industry: Hospitality & leisure - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Feb 15, 2020 **Feedback Summary**: The quality of the code was good. Future Processing delivered everything on time, which was a priority. They reacted quickly when needed. ""I was impressed that they reacted so quickly because they are quite a big software house." " **BACKGROUND** Please describe your company and your position there. I am founder of a startup company which aims to deliver mobile solutions for clients in the hospitality industry **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Future Processing? Mainly to develop mobile application using Flutter framework for Barrio. Barrio connects clients with restaurants making it more efficient to book and plan happy hour events. What were your goals for this project? Most important was to get to market as quickly as possible with early adopters. The second goal was aligned to show progress with investors who were interested in the project. **SOLUTION** How did you select this vendor? Future processing was highly recommended from a former employee. They have high caliber talent and can deliver on dedicated timelines. Describe the project in detail. Once we decided to try this project with Future Processing, we had a video call describing the project goals and timeline. As a result, based on Future Processing's recommendations we created a backlog in Jira and BitBucket repository. For the development part we decided to hire two developers (mobile frontend part and backend) and used so called "test sprint" - we could decide after this sprint whether we are satisfied and if we wanted to continue development or we would move forward with another vendor. As we were happy with the progress, we decided to continue cooperation. We could say it was typical tie and material contract, 2 week sprints, regular video call and discussions on slack. What was the team composition? Product Owner and two developers on site **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Please note that this is confidential given the startup nature How effective was the workflow between your team and theirs? As mentioned earlier, it was only one Product Owner on the site and two developers. Additionally we only checked code quality by one of the senior developers to make sure everything was fine. What did you find most impressive about this company? For us it was very important to start and deliver this project quickly. It wasn't the biggest project but we needed results quickly and we got it. I was impressed that they reacted so quickly because they are quite a big software house.  Are there any areas for improvement? Hard to say at this stage. It was quick and small project and we are satisfied with the progress. In the next project we would expect more feedback from the vendor's site on our ideas and decisions. --- #### Custom Software Development for Consulting Firm **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: June - Oct. 2016 **Project Summary**: Future Processing developed a portion of a custom software application for a consulting firm. The team built the communications portion of the software and provided customer service. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Consulting Director, Plaut Consulting - Industry: Business services - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 13, 2019 **Feedback Summary**: The software has been well received by the internal team and customers. Future Processing provides high-quality results in a timely manner, successfully adhering to strict deadlines set by external sources. The team is hard-working, talented, and engaged. "“Their team was efficient, finishing a task at a speed our own department could not have.” " **BACKGROUND** Introduce your business and what you do there. I am the consulting director at Plaut Consulting Poland. We have been in the Polish market for 10 years and are a member of the Plaut Group, headquartered in Vienna. We are present in seven countries with nine companies. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Future Processing? Our team developed an SAP software for communication with the Polish Ministry of Finance, and we contracted Future Processing to develop one portion of that software. **SOLUTION** What was the scope of their involvement? Future Processing developed the communications portion of the software. Their team worked in .NET to create the software, which enables our customers to communicate with the Ministry of Finance API. Their team met with us in-house to cover the requirements and developed the software remotely. Future Processing also provided post-implementation services to our customers. What is the team composition? I worked directly with two members of the Future Processing team.  How did you come to work with Future Processing? Future Processing is our office neighbor, so we frequently cooperate. How much have you invested with them? We have invested about €20,000 (approximately $22,000 USD). What is the status of this engagement? Our engagement with Future Processing ran from June–October 2016. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Future Processing did excellent work for us. We were working within a very short timeframe due to deadlines from the Minister of Finance. It was a huge development project and they were able to complete it on time. The software either works or it doesn’t, and it’s been working great. Anytime there have been issues, their team is engaged in helping to solve it. How did Future Processing perform from a project management standpoint? The Future Processing team communicates with us directly. Their team was efficient, finishing a task at a speed our own department could not have. What did you find most impressive about them? Their services were great from a cost-benefit perspective. Are there any areas they could improve? No. I would recommend working with their team. Do you have any advice for potential customers? Choose Future Processing for your next project. --- #### CRM Dev for Optical Measuring System Distributor **The Project** - Services: Custom Software Development - Project size: Less than $10,000 - Project length: Apr. - July 2015 **Project Summary**: Future Processing created a CRM to manage client and business processes as well as store relationship-focused data.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Engineer, Optical Measuring System Distributor - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Oct 11, 2019 **Feedback Summary**: Daily workflows are more structured and efficient, and stakeholders can analyze internal processes. As a result, productivity has increased and resources have been conserved. Customer service has improved, and the database functions well. The team is responsive and communicative. ""Now we build long-term customer relationships that are personalized, proactive, and predictive..." " **BACKGROUND** Please describe your company and your position there. Lenso is a exclusive distributor of GOM optical measuring systems in Poland. An experienced and competent team of engineers, helps to choose an appropriate measuring system, perform the machine presentations, provide system implementations and support. Lenso is also a part of the Metrology Competence Centre – the platform which integrates companies providing services and products essential for every branch of industry in scope of metrology, quality control and reverse engineering. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Future Processing? We approached to Future Processing because we needed a solution to better handle their client management and business processes. We needed most was a place to store the information about their relationships with clients – a people-oriented IT solution. What were your goals for this project? To get the solution to better handle their client management and business processes. **SOLUTION** How did you select this vendor? We got the good recommendation about Future Processing. Describe the project and the services they provided in detail. We got the software which not only made our daily job easier but also more systematic, since employees are guided through execution of each task. This helps to increase productivity and focus on what’s most important — delivering excellent customer service. Apart from the solution itself, we went an extra mile and Future Processing adjusted it to optical measurement solutions industry, in which we operates. Each of the available entities is custom-made and specific to the environment in which GOM’s products are being used. What was the team composition? We generally work with one senior developers and a team leader. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? It is definitely a better model of cooperating with the Client, and we have full control over it. We have a good database for conferences, trade shows, user meetings, analysis of work of our employees, analysis of the progress of the entire sales process – to name just a few. Now we can build long-term customer relationships that are personalized, proactive, and predictive across marketing, sales, and service delivery. All of the above translates into increasing organisational efficiency while delivering excellent customer service. How was project management arranged and how effective was it? Future Processing provided quick response times and good communication. They are very open for our feedback. People from our company did't report problems related to work with Future Processing team. The workflow was very effective. What did you find most impressive about this company? Very professional approach to the customer Are there any areas for improvement? No, we don't have to improvement solution. Sometimes we need to add new option in the software - because of new products and sales management. --- #### Platform Development & Maintenance for National Nonprofit **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: Oct. 2018 - Ongoing **Project Summary**: Future Processing provides development support to a national nonprofit. Their team has integrated with the in-house team to provide support and maintenance to the platform. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 4.5 **The Reviewer** Managing Director, Service Year Alliance - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Sep 27, 2019 **Feedback Summary**: The collaboration has allowed the internal team to meet deadlines and has reduced the number of bugs on the platform. Future Processing is adaptable and organized, adopting the preferred communication methods of the client. Their team is talented, transparent, and professional. "“Future Processing is extremely committed to quality.” " **BACKGROUND** Introduce your business and what you do there. I am the managing director of service at Service Year Alliance, a national nonprofit that connects individuals looking to do a year of service with nonprofits and public organizations that have opportunities. I oversee our platform, the ongoing development team, and the internal team that does sales, user engagement, and customer support. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Future Processing? Our platform was three years old and we were looking for a sustainable development partner to nurture and expand our platform. We wanted a team to work with us 50/50 on the maintenance and needs of the platform while developing new features in an iterative way. **SOLUTION** What was the scope of their involvement? Future Processing provides development and maintenance to our platform. The first few months involved transitioning from our old team to theirs, but since then we've been in sprints moving forward. We plan out our development priorities and refine our work together. Their team works in Django, JavaScript, and Python. What is the team composition? We work with a team of five from Future Processing. Four of them have been on their team since the beginning, including two developers, a QA engineer, and a team lead. We added a UI/UX   this summer. We interact directly with all members of the team on a daily basis. How did you come to work with Future Processing? We found them through a reference from a colleague. When we were looking to move to a new vendor we reached out to individuals to see who they were working with. After a series of proposals and scoring, we felt like Future Processing and their work approach would best augment what we were trying to do.  How much have you invested with them? We have spent between $200,000–$250,000. What is the status of this engagement? Our ongoing engagement with Future Processing began in October 2018. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Having their support has allowed our internal team to hit most of our deadlines. We have seen an increase in the quality of the development work. There are fewer user-facing bugs and issues. Our internal team has to do less cleanup work. How did Future Processing perform from a project management standpoint? Future Processing is extremely flexible about adapting to the project management tools that work best for us. Since we are a few years into the project, we had a system down and they were willing to joint that over starting over again. Our teams communicate via video call every morning for scrum so we are face to face every day for at least 15 minutes. We also have a weekly refinement meeting over video. Our teams regularly communicate more informally through Slack and use Github for tickets that are in process.  What did you find most impressive about them? Future Processing is extremely committed to quality. They make it work for the client and product. I have never had a sense that there is another agenda or interest at play. Their team will talk through our needs and see what we’re trying to accomplish. They offer different solutions but are always happy to run with what is best for us as an organization. It’s about putting the best product out there. Are there any areas they could improve? Now that we are further into a working partnership, we’ve reached a place where they’re incredibly transparent with us. It maybe took us a while to get to that honest place. Future Processing now feels as though they can offer critiques, which we appreciate. It would have been nice if we had gotten there faster. Do you have any advice for potential customers? We are very process-oriented and have a lot of documentation. Our team gave Future Processing everything we thought they needed to understand our business goals and our product. They remarked on how no one had ever prepared so much documentation for them. I would recommend giving them all of the resources to read ahead of time so they can best offer suggestions and solutions. --- #### Software Development for Joint Nonprofit Partnership **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: Jan. 2013 - Ongoing **Project Summary**: Future Processing serves as a development partner to a joint nonprofit project. They developed an identifier system with an AWS architecture for database coordination. The team provides ongoing maintenance. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Chief Product Officer, GlobalGiving - Industry: Other industries - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Sep 25, 2019 **Feedback Summary**: Their solution-oriented approach and deployment of effective project management tools have supplemented a long-term partnership. The team is mindful of business goals and the bigger picture; when internal stakeholders propose ideas, they offer a thorough overview of all possible outcomes. "“They are true development partners in that they make sure we’re achieving the goals we set out to achieve.” " **BACKGROUND** Introduce your business and what you do there. I’m the chief product officer at GlobalGiving, a nonprofit that runs a crowdsourcing platform to connect other nonprofits in 170 countries around the world. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Future Processing? We hired Future Processing to support a joint software development partnership project between ourselves and three other nonprofits. We needed a trusted partner to assist us in adding additional capacity above and beyond normal daily operations.   **SOLUTION** What was the scope of their involvement? Future Processing developed a unique identifier system for nonprofit database coordination among our core organizations. They suggested and helped refine an architecture approach using AWS and a variety of technologies. They answered all of our technical questions as to how the system would work and ensured that the architecture supported our business workflows. Since developing the system, they’ve continued to maintain it.   What is the team composition? I came onto the project four years ago, so I’m not sure how many team members from Future Processing have been assigned to work on this project over the years. We’ve had at least 2–3 people assigned to us in the maintenance phase, and I believe we may have had a few more during the build phase. How did you come to work with Future Processing? One of the nonprofits on the project had worked with Future Processing in the past and suggested them. Our group vetted them along with a few other candidates before ultimately settling on Future Processing. How much have you invested with them? Over the full course of the engagement, we’ve spent $300,000. What is the status of this engagement? My company started working with Future Processing in early 2013, if not before that, and the partnership is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We’ve always been impressed by the thoughtfulness and problem solving that they bring to making sure they achieve our business goals. They also the bigger picture in mind; if we ask them to do something, they don’t hesitate to point out potential ripple effects we hadn’t considered might negatively impact our AWS costs or other business functionalities. They make sure we think through all of the implications. They’re not just a partner who’s going to blindly do whatever we say, regardless of the consequences, and then bill us to fix it later. They are true development partners in that they make sure we’re achieving the goals we set out to achieve. How did Future Processing perform from a project management standpoint? They perform very well in this regard. We use the Atlassian suite with Confluence and Jira to communicate about specific needs. We also have dedicated email support channels so that we can send requests and get status updates from them, easily going back and forth. My team can look at project plans and past incidents or work requests through a web portal, which has saved us a lot of time over the years. What did you find most impressive about them? We’ve been most impressed by their ability to be a part of our development team and business planning. Are there any areas they could improve? No, nothing in particular comes to mind. Any advice for potential customers? My advice would be generic in the sense that if you’re outsourcing, you need to make sure you’re providing as much context as possible. This will allow Future Processing to understand your business goals and create a solution for what you need, rather than the solution for what you say or think you need. --- #### Software Development for Construction Company **The Project** - Services: Custom Software Development - Project size: $1,000,000 to $9,999,999 - Project length: Apr. 2016 - Ongoing **Project Summary**: Future Processing provides UI/UX design and development services for a SaaS product. The team supported the delivery of several new modules, including a decision analytics feature. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Operations, Styles&Wood - Industry: Other industries - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — Sep 23, 2019 **Feedback Summary**: Future Processing continues to complete deliverables within set timeframes. The team maintains open lines of communication and manages resources effectively. Their extensive knowledge, coupled with their wealth of development talent, sets them apart from other providers. ""We’ve worked with them on a series of projects, and they're very good at hitting timelines and getting results." " **BACKGROUND** Introduce your business and what you do there. I’m the head of operations for Styles&Wood, a construction company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Future Processing? The original brief was to deliver a modular property management system. That was completed in late 2017 and was very successful. Since then, we’ve engaged with them to support us through a number of migrations of our client base. We had a legacy solution on ASP.NET that was based on pretty old technology. It was a package we had originally purchased and customized. We felt like it was time to change it, and we wanted to move to something that was much more modern in its look and feel. We wanted to change it from being a one-size-fits-all product to being a more generic, modular system, where clients could pick and choose what they wanted to do. The goal was to create a solution that would provide our clients with a significant amount of configuration capabilities. This way, clients could tailor the solution to their business, despite it being an off-the-shelf SaaS product. We had an in-house development team that was focused mainly on the legacy system, but we didn’t have access to a modern skills base. We needed a company that could provide modern techniques to give our product a much wider exposure. **SOLUTION** What was the scope of their involvement? They updated our software and designed the UI/UX of the platform. The development work is done using the Microsoft stack, specifically ASP.NET. They also leverage HTML5 and the Kendo forms loader. We have some very large retail clients in the UK, and they’ve helped us migrate them over onto the new platform. Future Processing is also working with us to continuously enhance the product. We’ve consulted with them for two or three more additional modules, as well as a decision analytics integration. Future Processing also manages our codebase and our release process, and they provide us with third line support for the product. We have a second line support desk based here in the UK, and they provide development support through their office in Poland. What is the team composition? The size of the team varied over the course of the engagement. There’s always been between 12–17 people. We have a dedicated team that includes a team lead, two business analysts, one solution architect, nine developers, and four test analysts. How did you come to work with Future Processing? We were looking for a technology partner who was operating in our space and could give us access to modern technologies. Future Processing was recommended by a couple of other contacts within the industry. They have a fairly significant footprint in the UK. How much have you invested with them? We’ve spent £2.5 million (approximately $3 million USD). What is the status of this engagement? We started working together in April 2016 and the work is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We’ve worked with them on a series of projects, and they're very good at hitting timelines and getting results. How did Future Processing perform from a project management standpoint? The original project was kicked off using Kanban. Since then, we’ve moved more into a Scrum hybrid that's not pure agile. We do quite a lot of requirement specifications. They continue to perform incredibly well, especially at managing their own resources. We hold weekly meetings with them to make sure the sprint plan is effective and to keep them focused on our current priorities. We have shared access to Git libraries. They use Jira, and we use Azure DevOps. These common tools help us manage the progress of the project. We also use Slack frequently. We work together closely and have an excellent working relationship. What did you find most impressive about them? The most significant value add that they give us is access to a pretty substantial knowledge base. They have between 800–900 employees who work on a broad portfolio of projects across multiple sectors. There’s a constant supply of fresh talent coming through. Are there any areas they could improve? We sometimes struggle to get estimates out at a reasonable time. During the initial engagement, we were developing a completely new product from scratch, and there were no real pressures in terms of client demands. Now we work in an environment that is much more client-led. Sometimes keeping our focus on the commercial aspect of what we’re trying to do can be a little bit challenging. It’s easy to spend time just thinking about the architecture of the solution. There are times when we need them to be a little quicker. It can be difficult when we’re managing budgets against clients and trying to keep the scope really tight. Do you have any advice for potential customers? You’ll get the most out of your engagement with them by making sure your team is invested in the project. If you work with them on an agile basis, you’ll need to buy into agile completely. --- #### Software Dev for Fintech Startup **The Project** - Services: Custom Software Development - Project size: $1,000,000 to $9,999,999 - Project length: Oct. 2017 - Ongoing **Project Summary**: Future Processing extensively collaborates with the client to develop the software behind a FinTech platform. Their substantial team utilizes AngularJS, Nodejs, and AWS to deliver a full-stack product offering. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** CTO, Smart Valor - Industry: Financial services - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Aug 12, 2019 **Feedback Summary**: Future Processing adroitly leverages blockchain and business know-how to deliver an excellent product. Their team demonstrates an outstanding flexibility in providing a wide range of services. They’ve become a permanent fixture of the client’s organization through their value-adding capabilities. "“Their team range truly speaks volumes about the company’s flexibility.” " **BACKGROUND** Introduce your business and what you do there. I’m the CTO and co-founder or Smart Valor, a Fintech start-up. It’s a digital assets platform that currently supports crypocurrencies and utility tokens. Our business is shifting towards the trading of security tokens in the stock exchange domain. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Future Processing? We partner with Future Processing extensively for our product development and key account management. They’ve helped us bridge the gap between business and technology. There, we’ve found people who can handle the development and technical aspects of blockchain while still engaging in the business side of it. **SOLUTION** What was the scope of their involvement? They’ve developed the software for our product offering. At this point, we operate almost like a hybrid company as they’re engaged in almost all of our technological processes. Their UI/UX member implements wireframes, and my own team aligns our inputs with these before progressing into the development sprint.   In our collaboration, we’ve utilized multiple versions of AngularJS as well as Nodejs. The backend is primarily operated through Java. When it comes to DevOps, we host our platform on AWS. On top of working with their senior developers and technical experts, their quality engineers execute the automation and manual testing of the product. Future Processing has even supported us with requirements engineering, which is the process of determining user expectations for a new product. What is the team composition? We’ve engaged with a full-scale matrix of a team. We started with technical experts, supported by senior, mid-level, and junior developers. We’ve worked with UI/UX experts as well as quality engineers and senior architects. We also had a Scrum master overlooking the work. Their team range truly speaks volumes about the company’s flexibility. How did you come to work with Future Processing? I worked with Future Processing with my former employer before I started my work at Smart Valor. How much have you invested with them? We’ve spent over $1,000,000. What is the status of this engagement? Our cooperation began in October 2017, and we have an ongoing relationship that I hope will continue for a very long time. They’re a fixture of our organization. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Our success with Future Processing is evident by just how extraordinary our platform currently looks. They’ve been a critical part of developing it. How did Future Processing perform from a project management standpoint? We would work within a Scrum framework, and their Scrum master was excellent to work with. Our project management was otherwise executed internally, so they were more focused on the technical delivery aspect. We used Slack, Jira, and Confluence to communicate. What did you find most impressive about them? I would especially highlight their expansive technical expertise which has provided us with outstanding security at all levels of our organization.   Are there any areas they could improve? I believe that this is something they’re already working on, but we could potentially use more hands in managing our DevOps. They have the knowledge to bridge our system operations with our development but have too few people to leverage that expertise. --- #### Database Support & Development for Human Rights Organization **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: July 2017 - Ongoing **Project Summary**: Future Processing provides continuous support of a charity’s client database system, resolving issues and making change requests through a ticketing process. They also develop the system as needed. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 4.0 **The Reviewer** IT Manager, Human Rights Nonprofit - Industry: Other industries - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — Aug 8, 2019 **Feedback Summary**: Future Processing does high-caliber work while delivering top-tier customer service. The team facilitates a smooth process, and internal stakeholders are pleased with their execution of both support and development-related tasks. "“Our experience working with Future Processing has been very positive.” " **BACKGROUND** Introduce your business and what you do there. I’m the IT manager at a human rights organization. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Future Processing? We needed someone to support and develop our client database system. **SOLUTION** What was the scope of their involvement? Future Processing provides ongoing support of our system. Their developers resolve the issues and work on change requests that we submit as tickets. We’ve also engaged them in a couple of projects to develop the system further. What is the team composition? I’ve worked with a number of developers at Future Processing.   How did you come to work with Future Processing? My predecessor chose them. One of the main reasons we decided to hire them was because they were the most cost-effective option, which is important for us as a charity. How much have you invested with them? On average, we spend about £25,000 (approximately $30,350 USD) each year. We have a support contract, and they bill us by the number of hours we engage them and the amount of change requests we submit. What is the status of this engagement? My company began working with Future Processing in July 2017, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The quality of their work is fantastic, and the level of customer service that they provide is also great. How did Future Processing perform from a project management standpoint? They’ve done very fine. We use a ticket system to submit system problems or change requests. What did you find most impressive about them? Our experience working with Future Processing has been very positive. Are there any areas they could improve? They’re based in Poland, and we’ve experienced a language barrier with 1–2 developers who aren’t great at communicating in English. However, this isn’t a major problem. Any advice for potential customers? They're great. If you can find work that is suitable for them, then I’d certainly recommend Future Processing. --- #### Stock Control & Logistics Platform Dev for UK Charity **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: Dec. 2015 - Apr. 2017 **Project Summary**: Future Processing designed and developed a custom stock control and logistics platform that is hosted on AWS. The team built several modules. Services included a discovery phase and frontend design. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** National Development Manager, FareShare - Industry: Other industries - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 14, 2019 **Feedback Summary**: The platform boosted goods intake speeds by 40%, enhanced usability, and streamlined several internal processes. Responsive, client-centric, and committed to understanding requirements, Future Processing exceeded expectations in their timely delivery of a bespoke, high-quality product. "“The platform that Future Processing developed has revolutionized what we do across many aspects.” " **BACKGROUND** Introduce your business and what you do there. I’m the national development manager for FareShare, a food and logistics charity. We redistribute surplus food to charities and community groups across the UK. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Future Processing? My organization needed a bespoke stock control and logistics platform. Unlike other logistics and retail companies, we often don’t know what inventory we’re going to receive in advance, so we needed the platform to be flexible. Also, we needed a modular system so that we could train volunteers of varying IT skill levels on different modules, without having to provide training on the entire system. Finally, we wanted the platform to store information on our beneficiary organizations and provide impact reporting. **SOLUTION** What was the scope of their involvement? My organization provided Future Processing with a storyboard that laid out what we needed the platform to accomplish and what functions we wanted to include. Future Processing’s UX team visited from Poland and spoke with our volunteers and warehouse staff so that they could design the most user-friendly frontend. Then, they designed and developed a custom, web-based, modular platform hosted on AWS. The platform is essentially a database. Future Processing built 7–8 different modules, one of which is a goods-in module that logs stock as it comes into our warehouses. They also created an inventory management module that allows us to check stock or change product type.   What is the team composition? We worked with Future Processing’s main development team, which consisted of around six team members. My team interfaced with a project lead and the UI team lead.   How did you come to work with Future Processing? We considered an external consultant and several software houses. After narrowing our selection down to three vendors, we chose Future Processing based on their ability to meet our price, design, and support needs. What is the status of this engagement? The project spanned December 2015–April 2017, when the platform went live. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The platform that Future Processing developed has revolutionized what we do across many aspects. The platform is web-based but also works on mobile, which is very useful because it enables warehouses to use tablets and thereby reduce paper usage. Because we’ve been able to train more of our volunteers to use this user-friendly, intuitive, and clean platform, our processing speeds have significantly increased. Additionally, the goods-in module increased the rate at which we log goods into warehouses by 40%. We’ve streamlined all of our processes, including inventory management, food allocation, and report and data generation. Having such detailed reporting allows us to serve our users better; for instance, knowing the impact that one of our organizations has allows us to know how much food to send them. How did Future Processing perform from a project management standpoint? We were initially worried that the language barrier would impact communication, but their English language skills were second-to-none. Our teams worked well together. Future Processing provided quick response times and visibility into what they were doing, and they resolved issues quickly. Their team was also very receptive to feedback. When they built the goods-in module, they taught us how to use it and had us test it with our users. Then, they implemented any feedback we provided, tailoring the platform to our user base. The project was on time and budget.   What did you find most impressive about them? Future Processing cared about what we did as a company, which is why they sent a team from Poland to spend a few days in our warehouses. This allowed them to understand our processes and see the nuances of our work. It’s rare for coders to visit a company to investigate the core business, and we certainly didn’t expect this level of interaction. They were committed to delivering a system that met our needs in terms of increasing capacity, usability, and processing times. The attention they paid us as a client was impressive. They not only met every deadline but also exceeded our expectations in terms of the quality of the platform. Are there any areas they could improve? No, I can’t think of any. We’re still very pleased with their work, and we continue to interact with them a lot. --- #### Web Platforms for Nonprofit Social Enterprise **The Project** - Services: Web Development - Project size: Confidential - Project length: Jan. 2009 - Ongoing **Project Summary**: Future Processing provides numerous services, mainly focusing on digital platforms and tools. The team built a platform that helps nonprofits build their network and also created national nonprofit directories. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 4.5 **The Reviewer** Senior Director/Portfolio Manager, Nonprofit Social Enterprise - Industry: Other industries - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 29, 2019 **Feedback Summary**: Future Processing augmented the internal dev team, supplying skilled developers to fill the technical gaps. The team is communicative and friendly, willing to work on any tasks assigned to them. They could offer more fixed-price services, but the partnership has still been outstanding. "“They’re dedicated and honest, caring about our success and always offering fair prices.” " **BACKGROUND** Introduce your business and what you do there. I’m the senior director and portfolio manager for a nonprofit social enterprise. We work with charities to bring them resources like technology, money, and discounters. We help them build the networks that enable nonprofits to make their impact. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Future Processing? We needed a partner to build out our platforms that we use in the U.S. to make them more compatible with our partners around the globe. At the time, we didn’t have the internal technology or capability to accomplish such a goal. **SOLUTION** What was the scope of their involvement? Future Processing mainly works on our online tools, connecting to data stores on the backend that enable us to foster the connections that our nonprofit partners can make. For example, the platform provides nonprofits with electronic tokens, which our donor organizations accept as validation to provide them with donations or discounted offers. Typically, we develop the headline architecture and vision of a project, and then they built it. They use a variety of different tech stacks, depending on the project. They’ve also worked on large-scale directories that list all the nonprofits in a country in order to drive registration and make them more transparent and visible to the public and other countries who want to get involved. What is the team composition? I interact with a lead developer, who has a team of eight people. How did you come to work with Future Processing? A partner referred them. What is the status of this engagement? Our partnership with them has been going since 2009. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? They filled certain capacity gaps while we built our internal team, complementing our weak spots. How did Future Processing perform from a project management standpoint? They meet our needs and are flexible with the kinds of tasks they’re willing to work on. They have good, clear communication. What did you find most impressive about them? They’re dedicated and honest, caring about our success and always offering fair prices. They do their best to work around communication concerns that arise from being in a different time zone. Are there any areas they could improve? If they want to build long-standing, trusting relationships, then they should start to offer more fixed-price services. For example, they’ve begun to build up their service team. Do you have any advice for future clients of theirs? Have a clear scope, outline your needs upfront, and maintain reliable and frequent communication. --- #### Outsourcing for a Software Company **The Project** - Services: IT Staff Augmentation - Project size: $1,000,000 to $9,999,999 - Project length: Jan. 2016 - Ongoing **Project Summary**: Future Processing augments development resources on an ongoing basis. They have recently built a platform’s functionality and architecture design. The team has been working with preexisting coding. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Director, Software Company - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 12, 2019 **Feedback Summary**: The platform has received positive feedback from internal stakeholders for its user-friendly design and functionality. Innovative and effective, Future Processing is a proactive partner. They create value with a collaborative approach and timely work. ""The team is cutting-edge in their space and takes ownership of their work." " **BACKGROUND** Introduce your business and what you do there. I’m the director of development for a software provider in the workforce management space. A medium-sized company in a larger group, we are based in the UK and have international clients. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Future Processing? Future Processing is our primary development partner. They augment our internal development team for multiple projects. **SOLUTION** What was the scope of their involvement? The team is building out our platform’s functional capability and technical architecture. Services for the full-stack development include testing, architectural design, and implementations. Predominantly, they are building on top of existing code for this piece of software; our team had the core functionality and original architecture in place at the start of the project. What is the team composition? The team comprises about 20 people including an account manager and team lead. The former handles the business side while the latter runs the day-to-day operations. There are also sub-team leads, lead developers, and then developers and QA specialists within each team. How much have you invested with them? We currently spend approximately £700,000 ($929,642 USD) per year. What is the status of this engagement? We started working with Future Processing 6–7 years ago, but this project began in 2016. The partnership is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Future Processing implements changes quickly and delivers quality work. The code is well architected and structured. Internal stakeholders find the functionalities user-friendly. We track progress via the user stories and backlogs. How did Future Processing perform from a project management standpoint? The team works in scrum. We use the Visual Studio Team Foundation Server. The product owner manages the backlog and the team executes on each item that’s tracked in the repository. What did you find most impressive about them? Future Processing is as effective as I would expect an internal team to be. Previous outsourcers have only acted on our functional specifications and design documentation. But with Future Processing, we experience an engaged partnership. This relationship enables us to express our vision and objectives while the team collaborates on design. Are there any areas they could improve? No, the staff is proactive and responsible. However, Future Processing does allow their staff to move from one project to another. That setup makes it harder to keep workers sustained on less interesting projects, such as those with technical data or legacy technologies. They may not be the best outsourcing solution for grunt work. Do you have any advice for potential customers? The team is cutting-edge in their space and takes ownership of their work. I highly recommend hiring them because they ensure proper partnerships. --- #### Design and Dev Partnership with FinTech Company **The Project** - Services: Custom Software Development - Project size: $1,000,000 to $9,999,999 - Project length: July 2018 - Ongoing **Project Summary**: Future Processing revamped a SaaS fintech platform. They updated the code from VB6 to Java, made an AngularJS user interface, and used microservices to redo the structure. They now provide development support. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CTO, Demica - Industry: Financial services - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 11, 2019 **Feedback Summary**: The updated platform launched and received praise from stakeholders. Future Processing provides high-level and specialized expertise to supplement an in-house team. They deliver top-notch products and provide frequent updates on a regular basis. Customers can expect a reliable and responsive team. ""Future Processing offers an in-depth knowledge pool that has been invaluable to us." " **BACKGROUND** Introduce your business and what you do there. I’m the CTO at Demica. We provide a fintech SaaS platform used by major banks to provide working capital to businesses. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Future Processing? We engaged Future Processing to replatform our SaaS platform–written in Visual Basic 6 (VB6)–using newer technologies. **SOLUTION** What was the scope of their involvement? The project was unusual because we didn’t want a like-for-life solution. Future Processing designed and architected the software from its UX experience to its structure and codebase. The team built the system using agile practices. They also worked closely with me to determine the technical architecture and how it needed to interact with existing services. The SaaS platform now uses microservices. Future Processing wrote the code in Java with an AngularJS user interface. What is the team composition? We first worked with a small team comprising a project manager and four designers. As the project progress, Future Processing assigned us a business analyst, a technical architect, and four people devoted to QA. The team has now grown to 45 people. How did you come to work with Future Processing? We were searching for a Java development partner. Onshore vendors fell outside our budget, so we looked into two nearshore firms in Poland. They each came back with proposals, and Future Processing offered the best plan. How much have you invested with them? We’ve spent $1 million–$5 million so far. What is the status of this engagement? We started working together in July 2018, and the partnership is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We’ve started using the updated platform and demonstrating it to large, multinational banks in Europe. It’s received very positive feedback so far. Future Processing gave us the scalability we were looking for. We’ve engaged their team as a long-term development partner going forward. They developed a rearchitected system rapidly and supplemented our internal team with specialist skills. How did Future Processing perform from a project management standpoint? We’re highly satisfied with their communication, documentation, and overall responsiveness. We visit them every six weeks for workshops. Our in-house project manager interfaces with their project manager regularly, and I have weekly calls with their business analyst. We collaborate via Slack and Jira. What did you find most impressive about them? Future Processing offers an in-depth knowledge pool that has been invaluable to us. They supplement our team’s development project and specializations. Are there any areas they could improve? Nothing comes to mind. We’re highly satisfied with their work. Any advice for potential customers? We’ve found it helpful to have a proxy project owner on both our team and theirs. I serve as project owner on my side and interact directly with someone who acts a subject matter expert on the Future Processing team. This process streamlines our communication. --- #### Software Dev for Healthcare Consulting Firm **The Project** - Services: Custom Software Development - Project size: Confidential - Project length: Mar. 2017 - Ongoing **Project Summary**: Future Processing developed a web application from scratch using SQL Server, Azure, AngularJS, and Cervalis. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Director of Products, Healthcare Software - Industry: Other industries - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 19, 2018 **Feedback Summary**: Future Processing’s development established a platform on which to build long-term success. Delivering on time and on budget, their highly-skilled staff have integrated well with the team. They’re dedicated to both successful products and to achieving greater business objectives. "“They’re some of the most knowledgeable developers I've ever worked with.” " **BACKGROUND** Introduce your business and what you do there. I'm the product director for a medical consultancy and software firm. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Future Processing? We’re a young company and wanted to mature some of our platforms and products by moving them to software form. We wanted to develop a web application from a commercial product that supports business planning for healthcare services. **SOLUTION** What was the scope of their involvement? Future Processing built our web application from scratch. It was full Microsoft stack development using SQL Server and Azure for databases and storage. It has AngularJS on the frontend. They built a web API using Cervalis. We discussed the best technologies to use and decided together. What is the team composition? It varies across the project but we generally work with eight people including two QAs, four senior developers, and a team leader. How did you come to work with Future Processing? We looked at a range of companies that could meet our software requirements. We searched online and via Clutch, and received some word-of-mouth referrals. Based on our criteria—including cost, aptitude, technology use, and people—Future Processing came out on top. What is the status of this engagement? We started working together in March 2017 and it’s ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? had a positive impact on the company in terms of our outlook. They’ve given us a platform to build on. They work in a way that ensures anyone can potentially pick up the project at any time; the product is completely independent and they don’t lock you into their firm. That means we have a full-fledged platform that we can build on as a firm. We’re also starting to mature other products. How did Future Processing perform from a project management standpoint? They offer an option to run the team for your independently but we chose a model that has me run the team. We use Jira and they’re top-notch with communication and responsiveness as well as documentation. It's been a very positive experience overall. In the first stage of the project to get to MVP, they successfully finished on time, to budget and with the required feature set complete. That’s quite unique. What did you find most impressive about them? The first thing that stands out to me is the quality of the individuals in the team. They’re some of the most knowledgeable developers I've ever worked with. They have the aptitude to ensure the project’s success. They care about the success of the product but also of the company. They feel integrated into our team and have a stake in it. They have a genuine interest in building something that will meet our goals. There’s also a personal element. It’s not with some other firms where you have no idea who’s developing your software and hardly ever see them. I know each and every member of the team very well. That’s the biggest thing for me. Are there any areas they could improve? They’ve asked me this themselves and I don’t have much to say on it. It took us a lot of work to get the contract in place so that could be one thing they might improve. Do you have any advice for potential customers? Don’t go to them with a packaged product. Instead, use their BA and UI teams, which are very strong. They’ll be able to help you identify your actual requirements, which might be different from what you think. --- #### Web & Mobile Development For Business Services Firm **The Project** - Services: Custom Software Development - Project size: $1,000,000 to $9,999,999 - Project length: **Project Summary**: Future Processing built a PHP-based platform for a business firm. Other projects have involved front- and back-end development, UI/UX design and mobile development for iOS and Android. **Review Rating**: 5.0 - Quality: 4.0 - Schedule: 4.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Founder & Portfolio Manager, FYGO Value, Ltd. - Industry: Business services - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 17, 2015 **Feedback Summary**: Over a relationship of one and a half years, none of Future Processing's projects have failed to exceed expectations. The team's main strengths were their rigorous quality assurance procedure, their business acumen, and their intelligent allocation of team resources. ""Their QA department and methodology is one of the best I've seen."" **BACKGROUND** Please describe your organization. We work in business development. We help companies find service providers like Future Processing, for example. What is your position? I am the founder of the company. In most cases, I'm also the project manager from the client's side while also managing the business development side of the project. **OPPORTUNITY / CHALLENGE** What business challenge were you trying to address with Future Processing? One of the first projects we did with them was a custom software project. A company wanted to develop new business-to-consumer software. We looked around for a company of a certain size. Our experience is that the bigger the company, the better it usually is at internal training of the staff, and holding boot camps. Future Processing confirmed to us that this was something they did a lot, actually. I have seen few companies be that active in internal boot camping. They really keep their staff well trained. Also, we wanted somebody who had a very clear image of project methodology, and how to manage an IT [information technology] project, and how to set roles and expectations. Mainly for those reasons, we chose Future Processing at that time. **SOLUTION** Please describe the scope of their involvement in detail. Future Processing was in charge of deciding which platform and technology we would use for the project and they decided on a PHP-based solution. This was something that scared the more conservative individuals among us because we thought PHP was a hobby thing that you would do in your room, and that you needed Java or .NET to think bigger or create more sustainable structures. Future Processing did a very good job convincing us that PHP had grown since we last updated ourselves. We have expanded the scope of their involvement to include several mobile projects. They developed both a mobile front-end and then a dynamic back-end. They've used several technologies in the back-end. We've also done a couple e-commerce projects. The mobile projects were for iOS, Android, and mobile Web. For the very first project, we brought our own designer. What we saw was that when Future Processing started doing testing with their internal UX [user experience] team, we got very good input. The UX/UI [user interface] bit has really impressed me, more than I thought it would from the beginning. How did you come to work with Future Processing? Our researcher came up with a list of potential development companies. We knew we wanted to go east to save money. I have done a tremendous amount of outsourcing projects, so I knew back then that the cultural aspect is vital for project success. For this reason, Poland, with its mix of informal flexibility and also the German work ethic and precision, appealed to me. Based on that, they came up with a shortlist of Polish partners. From that shortlist, Future Processing stood out in every way, in terms of their size as well as other things. Could you provide a sense of the size of this initiative in financial terms? I would estimate it to be a €1.5 million [approximately $1.6 million] investment so far, and growing. What is the status of this engagement? The relationship is very much ongoing. **RESULTS & FEEDBACK** Could you share any statistics or metrics from this engagement? The biggest project we've done there reached about 2,200 story points [Scrum methodology for establishing milestones], and it's still going on. That is during about 18 months of development, with a five-person team. I can't fish out an accurate number of projects we've done with them at the moment. Each and every project has been a success, though. How did Future Processing perform from a project management standpoint? We were assigned a project manager in addition to several developers. The team project manager is responsible for documentation. Sometimes we will bring in a QA [quality assurance] specialist or somebody from business analysis if they have a backlog because we find that they handle that way better than us or the client. Their QA department and methodology is one of the best I've seen. QAs can be a pain in the back sometimes, but they have really brought our projects forward. What distinguishes Future Processing from other providers? They're really proud of the strength and talent of their QA. I think that what makes Future Processing unique is how they're doing internal QA conferences, and how they keep honing their model of how to integrate more effective QA into their core development team. In hindsight, are there areas in which they could improve, or things you might do differently? I felt that they did not have a good model for price estimations. It's difficult to estimate a project that is supposed to be agile, but we saw that, sometimes, they would use a team for estimating the project and then the project would be sent to another team. This caused a lot of frustration, because the estimates were way off. Sometimes, it would say 56 man-days, and it turned out to be more than 100. They are getting better now. One of their ways of solving the problem is to force the customer to do a pre-project. --- #### Staff Augmentation for Cruise Company **The Project** - Services: Custom Software Development, IT Staff Augmentation - Project size: Confidential - Project length: Feb. 2017 - Ongoing **Project Summary**: Future Processing has provided a cruise company with a full data team. The team has provided highly skilled senior data developers who have worked on the client's Databricks and Synapse data estate development. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Senior Data Platform Manager, Viking Cruises - Industry: Hospitality & leisure - Client size: 10,001+ Employees - Review Type: Online Review - Verified **The Review** — Feb 2, 2026 **Feedback Summary**: Future Processing has delivered a data estate that is up and running and delivers business value daily. The team has delivered on time and adapted to changing boundaries. The client has communicated with Future Processing via virtual meetings. ""Future Processing's quick and adequate reaction is impressive."" **BACKGROUND** Introduce your business and what you do there.I’m the senior data platform manager of Viking Cruises, a cruise company offering river, ocean, and expedition voyages around the world. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Future Processing?We needed help with our data platform. **SOLUTION** What was the scope of their involvement?Future Processing has provided us with a full staffing of a data team. The team has provided highly skilled senior data developers who have worked on our Databricks and Synapse data estate development.What is the team composition?We’ve worked with 10–15 members of Future Processing’s team.How did you come to work with Future Processing?Future Processing was already onboarded when I joined the organization because they offered good value for the cost.How much have you invested with them?confidentialWhat is the status of this engagement?We started working together in February 2017, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Future Processing’s data estate is up and running, delivering business value daily.How did Future Processing perform from a project management standpoint?Future Processing has delivered on time and adapted to changing boundaries. We’ve communicated via virtual meetings.What did you find most impressive about them?Future Processing’s quick and adequate reaction is impressive.Are there any areas they could improve?I can’t think of anything for Future Processing to improve. --- #### Custom Software Development & QA for Software Solutions Co **The Project** - Services: Application Testing, Custom Software Development, Web Development - Project size: Confidential - Project length: June 2013 - Ongoing **Project Summary**: Future Processing provides software development and QA services for a software solutions company. The team develops, maintains, and tests two software solutions for the client. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Technology Director, Software Solutions Company - Industry: Other industries - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — May 16, 2025 **Feedback Summary**: Future Processing has built successful solutions that solve problems for end customers. The team delivers sprint reports and demos, manages the project using the Scrum framework of the Agile methodology, and delivers on time. Future Processing's dedication and the quality of their work stand out. ""We have had the same consultants for all the years we've worked with them; that is unique and impressive."" **BACKGROUND** Please describe your company and position.I am the Technology Director of a software company Describe what your company does in a single sentence.Many and various software solutions for private and public sectors with high focus on digitalization of society. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Future Processing to accomplish?Aid in software development of solutionsAid in maintaining the developed solutionsAid with quality assurance of the developed solutions **SOLUTION** How did you find Future Processing?Unknown, many years agoWhy did you select Future Processing over others?Pricing fit our budgetGreat culture fitGood value for costHow many teammates from Future Processing were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Software development and maintenance of two concrete solutions that are being sold. This also include testing/quality assurance of the deliverables. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Sprint reports and demos of deliverables.Successful solutions that solve real problems for our customers.Describe their project management. Did they deliver items on time? How did they respond to your needs?Project is being managed under an Agile Scrum framework.Deliverables are on time with a great focus on the needs of our business.What was your primary form of communication with Future Processing?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Dedication and quality of the supplied consultants. We have had the same consultants for all the years we've worked with them; that is unique and impressive.Are there any areas for improvement or something Future Processing could have done differently?No improvements as such - if anything it always comes down to price, and how that is kept as low as possible. --- #### Staff Augmentation & Engineering for Television & Media Co **The Project** - Services: Computer Engineering, IT Staff Augmentation, Web Development - Project size: Confidential - Project length: Jan. - Dec. 2024 **Project Summary**: Future Processing provided staff augmentation and software engineering services for a television and media company. The team provided an engineering resource to support the client's in-house teams. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 3.5 - Cost: 3.5 - Willing to Refer: 4.0 **The Reviewer** Dir Of eng, Television & Media Company - Industry: Media - Client size: 5,001-10,000 Employees - Review Type: Online Review - Verified **The Review** — Dec 24, 2024 **Feedback Summary**: Future Processing had high-quality resources that showcased a high level of engagement. The team offered professional service management and communicated via email and virtual and in-person meetings. ""I was impressed by their professional service management."" **BACKGROUND** Please describe your company and position.I am the Dir Of eng of a television and media company.Describe what your company does in a single sentence.Television and media **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Future Processing to accomplish?Provide software engineering resource and skills and expertise **SOLUTION** How did you find Future Processing?Online SearchOtherWhy did you select Future Processing over others?High ratingsClose to my geographic locationPricing fit our budgetGreat culture fitGood value for costHow many teammates from Future Processing were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Provided engineering resource to support our in house teams **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?confidentialDescribe their project management. Did they deliver items on time? How did they respond to your needs?very goodWhat was your primary form of communication with Future Processing?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?I was impressed by their professional service management, high quality individuals, and high level of engagementAre there any areas for improvement or something Future Processing could have done differently?none --- #### IT Staff Aug & Pen Testing for IT Co **The Project** - Services: Custom Software Development, IT Staff Augmentation - Project size: Confidential - Project length: Nov. 2022 - Ongoing **Project Summary**: Future Processing has extended an engineering team for an IT company. The team has also provided resources for the client's pen tests and engineering consulting. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CTO, IT Co - Industry: Information technology - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Oct 25, 2024 **Feedback Summary**: Future Processing's work has increased the client's ARR. The team has demonstrated structured project management, addressed issues quickly and effectively, and communicated via in-person and virtual meetings. Overall, the team's flexibility, ownership, and speed have impressed the client.  ""Future Processing's flexibility, ownership, and speed were impressive."" **BACKGROUND** Please describe your company and position.I am the CTO of an IT company Describe what your company does in a single sentence.We simplify Network Segmenetation.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Future Processing to accomplish?Extend Engineering TeamPentestsEngineering Consulting **SOLUTION** How did you find Future Processing?ReferralWhy did you select Future Processing over others?High ratingsPricing fit our budgetGreat culture fitGood value for costReferred to meCompany values alignedDescribe the scope of work in detail. Please include a summary of key deliverables.Future Processing has helped us extend the Engineering Team. They have provided very skilled resourecs in a very short period of time. They are Customer focus, providing high level of service. I do recommend them as a vendor. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Growth in ARR.Describe their project management. Did they deliver items on time? How did they respond to your needs?Very structure project management. They addressed every issue quickly and effectively.What was your primary form of communication with Future Processing?In-Person MeetingVirtual MeetingWhat did you find most impressive or unique about this company?Future Processing's flexibility, ownership, and speed were impressive.Are there any areas for improvement or something Future Processing could have done differently?No --- #### Legacy Software Cloudification for Automotive Software Co **The Project** - Services: Cloud Consulting & SI, Custom Software Development, DevOps Managed Services - Project size: Confidential - Project length: Sep. 2022 - Dec. 2024 **Project Summary**: Future Processing has replatformed a legacy on-premises software in the cloud for an automotive software company. The team is also tasked with transforming SDLC, team practices, processes, and Agile ceremonies. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CPO, Automotive Software Company - Industry: Automotive - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Jul 5, 2024 **Feedback Summary**: Future Processing delivers products on time, provides QA services, and demonstrates expertise. The team has completed the project rapidly and thoroughly, proactively managing every aspect of the project, remaining attentive, and applying mature software engineering and product management practices. ""Future Processing's attentive management and mature software engineering and management practices are impressive."" **BACKGROUND** Please describe your company and position.I am the CPO of an automotive software companyDescribe what your company does in a single sentence.Automotive software **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Future Processing to accomplish?Cloudification of legacy softwareTransformation of SDLC **SOLUTION** How did you find Future Processing?Online SearchWhy did you select Future Processing over others?InterviewHow many teammates from Future Processing were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Replatforming of legacy on-prem product in the cloud.  Re-imagined and re-engineered.  Digital transformation of SDLC, team practices, processes and Agile ceremonies. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Product delivery on time.  Sprint velocity.  QA.Describe their project management. Did they deliver items on time? How did they respond to your needs?Rapidly, thoroughly, expertly. Proactively managed:TeamsBudgetsDeliverablesRoadmapsPlanningWhat was your primary form of communication with Future Processing?Virtual MeetingWhat did you find most impressive or unique about this company?Future Processing's attentive management and mature software engineering and management practices are impressive. Manage what you can measure and all the controls were in place and proactively managed by FP before they came to us.Are there any areas for improvement or something Future Processing could have done differently?They're not the cheapest but buy-cheap-buy-twice. --- #### Cloud Platform Development for Software Company **The Project** - Services: Cloud Consulting & SI, Custom Software Development - Project size: Confidential - Project length: June 2023 - Mar. 2024 **Project Summary**: Future Processing developed an MVP for a software company. They built a new cloud platform and designed its screens. **Review Rating**: 3.5 - Quality: 3.5 - Schedule: 2.5 - Cost: 3.5 - Willing to Refer: 3.0 **The Reviewer** Product Manager, Software Company - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 2, 2024 **Feedback Summary**: Future Processing delivered the finalized MVP. Though there were some issues with project management, the process improved once the client's internal resources replaced the project leader. Aside from that, the client lauded the service provider's engagement manager and talented developers. ""We also had an engagement manager who always had an ear for our needs and did his best to improve what we wished for."" **BACKGROUND** Please describe your company and position. I am the Product Manager of a software company Describe what your company does in a single sentence.Software **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Future Processing to accomplish?Developing an MVP **SOLUTION** How did you find Future Processing?Online SearchWhy did you select Future Processing over others?Close to my geographic locationPricing fit our budgetHow many teammates from Future Processing were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.development of a new cloud platformdesign of screens **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?MVP finalizedDescribe their project management. Did they deliver items on time? How did they respond to your needs?Project management was complicated, and there was often a lack of clear responsibility and communication. We decided to get rid of the project leader role as soon as we had the internal resources for this, and the work, with the time, improved a ton! We also had an engagement manager who always had an ear for our needs and did his best to improve what we wished for.What was your primary form of communication with Future Processing?Virtual MeetingWhat did you find most impressive or unique about this company?they have really talented peopleAre there any areas for improvement or something Future Processing could have done differently?Improving their project leadership Suggesting more fitting proposals More communication More data-based and informed discussions --- #### Software Dev & QA Testing for Financial Services Co **The Project** - Services: Application Testing, Custom Software Development, DevOps Managed Services - Project size: Confidential - Project length: Mar. 2023 - Ongoing **Project Summary**: A financial services company has hired Future Processing for software development and QA testing. The team's work includes tailored solutions to enhance the functionality of a trading market platform. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Head of Engineering, Financial Services Company - Industry: Financial services - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Dec 15, 2023 **Feedback Summary**: Future Processing has delivered good quality features according to the client's roadmap. Future Processing's team communicated via virtual meetings and email through an Agile workflow. The client also praises the team's expertise, professionalism, and thoroughness. ""The developers, DevOps, and QA were technically exceptional."" **BACKGROUND** Please describe your company and position.I am the Head of Engineering of a financial services company Describe what your company does in a single sentence.Carbonplace’s is the only carbon market solution powered by the world’s leading banks. Our technology enables the trust, transparency, and accessibility required to open the voluntary carbon market to the world and accelerate global climate action. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Future Processing to accomplish?Software DevelopmentQuality Assurance **SOLUTION** How did you find Future Processing?Online SearchReferralOtherWhy did you select Future Processing over others?High ratingsReferred to meHow many teammates from Future Processing were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The team integrated into a cross-functional initiative, collaborating with other vendors to establish a highly efficient software development team. Adhering to Agile methodologies, they successfully delivered custom features crafted for the Voluntary Carbon Credits trading market. Key deliverables included tailored solutions that enhanced the functionality and competitiveness of our platform. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Features with good quality delivered on time and aligned with our roadmapDescribe their project management. Did they deliver items on time? How did they respond to your needs?See previous answer. Project management was out of scope.What was your primary form of communication with Future Processing?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The developers, DevOps, and QA were technically exceptional and the following up from Account Management was very thorough and professional always seeking ways to improve our collaboration.Are there any areas for improvement or something Future Processing could have done differently?No. --- #### Web App Dev & UI/UX Design for Aviation Tech Solutions Co **The Project** - Services: Application Testing, Corporate Training & Coaching - Project size: Confidential - Project length: Aug. 2021 - Ongoing **Project Summary**: Future Processing has helped an aviation technology solutions company build web-based microprocessing apps based on monolithic apps, defining a common framework for the new apps. They've also provided training. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Department Director, Aviation Technology Solutions Company - Industry: Other industries - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — Jun 15, 2023 **Feedback Summary**: Future Processing has successfully delivered a common framework for the client's apps, including the UI/UX framework. Moreover, they've delivered the first complete app on time and budget. Future Processing's team has quality resources and is very understanding of the client's priorities and vision. ""The quality of their resources is deep."" **BACKGROUND** Please describe your company and position.I am the Director R&D of an information technology companyDescribe what your company does in a single sentence.Hardware and software services **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Future Processing to accomplish?Transform monolithic.applications into web based microprocessors servicesTrain and support our staff **SOLUTION** How did you find Future Processing?Online SearchOtherWhy did you select Future Processing over others?Professionalism shown during partner assessment reviewHow many teammates from Future Processing were assigned to this project?17Describe the scope of work in detail. Please include a summary of key deliverables.Todefine a common framewok for all applications needing migration. To develop the first of these applications and to provide knowledge transfer and training todevelopment teams. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Successful on time delivery o UI / UX framework. Common framework and first application delivered on time and budgetDescribe their project management. Did they deliver items on time? How did they respond to your needs?Deliverables are on time. Built a good relationship with the customer on understanding our priorities and visionWhat was your primary form of communication with Future Processing?Virtual MeetingWhat did you find most impressive or unique about this company?The quality of their resources is deep, where staff needed to be uplifted or down scaled, the cslibre of team members remained highAre there any areas for improvement or something Future Processing could have done differently?No --- #### MVP Dev for Digital Multi-Channel Communications Agency **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: Sep. 2019 - Dec. 2021 **Project Summary**: Future Processing helped a digital communications agency develop and launch an MVP for an unspecified product. They were hired for this project based on their experience and skillset. **Review Rating**: 4.0 - Quality: 4.5 - Schedule: 4.5 - Cost: 3.5 - Willing to Refer: 4.5 **The Reviewer** Managing Director, Digital Multi-Channel Comms Agency - Industry: Advertising & marketing - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Sep 10, 2021 **Feedback Summary**: The client refused to disclose any results, but they were pleased with Future Processing's communication skills. Both sides held daily virtual and in-person meetings to discuss deliverables and updates. However, the team should do a better job of managing the project to ensure a better outcome. ""We were in touch with them regularly."" **BACKGROUND** Please describe your company and your position there. BU Director. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Future Processing, and what were your goals? Development, launch new product **SOLUTION** How did you select this vendor and what were the deciding factors? Online research, experience, and capacity. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Run product dev team in sprints. How many people from the vendor's team worked with you, and what were their positions? 10 headcount, dev, QA, scrum master **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? No. Describe their project management style, including communication tools and timeliness. We were in touch with them regularly. Daily stand ups, refinements & retrospective meetings, online meeting emails, slack, Jira What did you find most impressive or unique about this company? Office Are there any areas for improvement or something they could have done differently? Better outcome management from the start. --- #### Development Services for Behavioral Sciences Company **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: Jan. 2015 - Ongoing **Project Summary**: Future Processing was hired by a behavioral sciences company to develop an online diagnostics and prentice analytics solution. They are responsible for the solution's modeling, design, and more. **Review Rating**: 4.0 - Quality: 3.5 - Schedule: 3.0 - Cost: 3.0 - Willing to Refer: 5.0 **The Reviewer** Chief Behavioural Scientist, iPsychTec - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jul 7, 2021 **Feedback Summary**: Although Future Processing could be more efficient in their project management, their excellent performance and development support have been commended by the client. They have a practical approach to solving problems, allowing them to solve early development issues over time. ""They have a practical approach to solving complex problems." " **BACKGROUND** Please describe your company and your position there. Founder & Behavioural Scientist for our cloud application CultureScope. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Future Processing, and what were your goals? Groundbreaking behavioural diagnostics and predictive people analytics **SOLUTION** How did you select this vendor and what were the deciding factors? Despite development for the state of the art online diagnostics and prentice analytics Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Form system functional to mathematical; modeling and design. How many people from the vendor's team worked with you, and what were their positions? Over Sevareid years about 10 **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Some early development issues that improved over time. Great work and excellent support Describe their project management style, including communication tools and timeliness. Project management was “a tick box” exercise however that improved significantly. What did you find most impressive or unique about this company? They have a practical approach to solving complex problems. Are there any areas for improvement or something they could have done differently? They have significantly improved project management. --- #### Lotus Notes to Sharepoint Migration for Automotive Firm **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: June 2019 - Ongoing **Project Summary**: An automotive company hired Future Processing to Migrate approximately 50 complex Lotus Notes databases to Sharepoint and decommission the Lotus Notes. The developed applications with more data used SQL. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Project Manager, Automotive Firm - Industry: Other industries - Client size: 10,001+ Employees - Review Type: Online Review - Verified **The Review** — Apr 24, 2020 **Feedback Summary**: The applications were successfully migrated, meeting all deadlines. The collaboration between the teams was very good, and the team at Future Processing had impressive technical knowledge. ""Applications were migrated as planned. The results were aligned with the goals and expectations." " **BACKGROUND** Please describe your company and your position there. Automotive Industry company. I am a project manager. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Future Processing? Help with the migration of complex Lotus Notes databases to Sharepoint online. What were your goals for this project? Migrate approximately 50 complex Lotus Notes databases to Sharepoint online and decommission Lotus Notes. **SOLUTION** How did you select this vendor? We have been partnering with Future Processing for some time and the experience was always very positive so we decided to leverage that partnership for this project. Describe the project and the services they provided in detail. Future Processing was responsible for providing technical solutions, Sharepoint online development, functional testing, UAT support, go live, post go live and turnover to support. Most of the developed applications had an approval workflow and the ones with more data used SQL. What was the team composition? 5 developers and 1 QA. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? Applications were migrated as planned. The results were aligned with the goals and expectations. How was project management arranged and how effective was it? Deadlines were met as planned and the collaboration was very good. We communicated in daily stand up meetings with MS Teams, email and Azure DevOps. What did you find most impressive about this company? The quality of the technical team members. Are there any areas for improvement? Nothing relevant. --- ## Portfolio & Awards ### TrustMark TrustMark was looking for an IT partner to introduce new functionalities of the service and to make changes in the API interface. After the first tests and the complete takeover of the project, we recreated the service, fixed bugs and planned the live product migration outside the UK business hours. Time pressure was of great importance in this project – most of the scope (up to live migration) had to happen in 20 days.Our experience with Cloud (Azure) and reliable collaboration during the Design phase resulted in discussing a technology partnership – new functionalities of the service, API changes, and migration of the entire infrastructure to a new Azure subscription. ### ITV Future Processing and ITV forces joined together to develop a new major iteration of the Planet V ad management platform. We have provided two cross-functional development teams to collaborate with another two ITV teams using a common backlog. It means we have worked as a single product team without partitioning responsibility around the platform’s architecture, modules, or components. Product, UX, and Platform teams are also part of the client’s team. The pilot version of the new Planet V was launched on 14 November 2022, allowing the first users to test and give feedback on the platform. Further development continues in 2023. Right from the start ITV was very keen to promote a one-team approach and culture. The whole team has been incredibly successful in achieving this and the client has a great perception of the Future Processing team. ### Cambridge University Press As the oldest university press in the world, Cambridge University Press is committed to sharing knowledge as widely as possible across the globe. Cambridge University Press (the Press) is the academic publishing group of Cambridge University Press & Assessment.   A need to drive innovation In January 2020, the Press approached us to help grow the capabilities of its Academic technology team, in particular to boost its capabilities in managing advanced software development and in developing its enhanced digital products. It was also looking for an experienced, expert advisor that was not afraid to suggest alternative ways of doing things.   Our role Over time, Future Processing’s experts became a strong voice in changing current systems and designing new ones. Together, we are exploring new fields and technologies where we can collaborate, like Site Reliability Engineering or User Experience Design. The team of Future Processing’s engineers continues to support and develop the processes and coding for the different platforms to ensure they remain fully responsive, stable, and intuitive, improving user experience.   Benefits of our partnership The Press’s ability to meet the changing needs of customers and the requirements of the fast-paced digital world depends on its new products and services. Working closely with Future Processing has helped the Press to bring its ideas to life, creating and enhancing platforms that are specially crafted to its unique mission and changing customer demands. The Press has also benefited from new expertise, with the team offering specialist advice throughout the course of different projects. Future Processing brought a host of technical skills to the table – as industry experts, they helped the Press to make the most of opportunities emerging from software development, advanced software development and improved search engines. ### Demica Demica partnered with us, initially with a requirements engineering process, to identify the needs of new functionality and propose the best technology solution. We created an infrastructure to demonstrate how the software would work, before rolling out various phases of the solution, step by step.  Through a close partnership between our and Demica’s internal development teams, the platform has been enhanced with an improved architecture that enables over 20 million invoices to be processed each day, as it scales both horizontally and vertically.  Advanced rules engine algorithms drive preferred outcomes, such as higher advance rates or optimal risk distribution outcomes. While a significantly improved graphical user interface reduces transaction implementation time from weeks to hours.  The operational agility allows Demica to rapidly scale the team up and down and quickly respond to the client's demands, setting the company apart from its competition in the working capital finance market.  One of the key benefits was allowing Demica access to specialists with competencies going beyond software development e.g. experienced Security Engineers, Technical Consultants, Data Engineers and Business Analysts.   Click here if you want to know more about the project ### Adia At the beginning of our collaboration, we conducted a series of workshops to gather requirements and design the best possible solution for our client’s business reality. Our recommendations and ideas were well received, and as a result, the project started after successfully transitioning from their previous software supplier. The idea was to clean up and stabilise the existing system and digitally transform it through redesigning existing processes and refactoring the code. We have taken on the responsibility of supporting and upgrading the legacy solution from one, monolithic application into cloud-based microservices. We also added automated testing and deployment to the process to further optimise the functionalities.  Moreover, we work on quarterly and annual roadmaps for delivering new functionalities and adjustments. Another of our present goals is to re-write and upgrade Adia’s mobile application. As an HR company, Adia operates dynamically, and our collaboration is based on flexibility and a constant flow of information to ensure the highest possible value of the project. We work together with Adia’s onsite Product Teams on the new features design, architecture, and upgrading the main system to ensure its robustness. Together, we compose a proactive team of experts, who meet regularly, take part in regular discovery workshops and share similar working culture. ### Nexteer Automotive Nexteer’s long-term goal was to undergo a full digital transformation within the Prototype Operations part of the company and thus optimize its performance, saving time and eliminating potential waste. They noticed that their processes, applications, and databases had become antiquated and because of the specialized work that has to be done with the prototypes, none of the existing off-the-shelf systems were able to fulfill their specific requirements. The best possible solution for Nexteer was to create a new, bespoke, and flexible system consisting of integrated modules. Nexteer’s plan was to become a paperless facility with fully integrated systems.The complexity of both updating existing applications as well as creating brand new systems was beyond the ability of their in-house developers. We started our collaboration in 2017 and through the years we conducted meaningful analyses and UX audits to gather requirements, prepare UX guidelines, and fully understand the business processes behind the requests.  We continually advised on the solutions and how to extract value from existing data, proactively proposing alternative solutions. Our partnership ultimately led to the development and implementation of the PFC and COS systems that are now used globally at Nexteer’s prototype facilities. ### Volkswagen Group Our task was to audit seven applications provided by an external company in the following areas:   code readability audit,  components audit for used licenses,  component audit for updates and security.  In order to be best prepared for the audit, we visited our client to get to know the business background of the product and to make a preliminary code review.   The audit’s goal was to verify the systems in terms of widely understood IT security.  Conducting the audit did not interfere with the daily work of VGP employees and was carried out on time and tailored to client’s needs thanks to regular teleconferences.  We also shared recommendations regarding possible technical and procedural improvements and VGP has gained a technical consultant who will help in making decisions regarding their key systems.  The value for the client was visible after three weeks of cooperation.    Click here if you want to know more about the project ### Coconet Our role was to design and develop the desktop version of the MULTIVERSA Token – an app-based security token to enable secure authentication and authorisation of financial transactions with a smartphone.  We started with a rough requirements specification prepared by CoCoNet. We worked out specific requirements, designed the architecture of the system, proposed technologies and security measures, and did the development work and testing. The application’s technical and security side has been extremely complex and demanding. The technologies we chose included Electron (the app was written using React with TypeScript) and a number of cryptographic algorithms. We served as software development partners and technical experts who reacted quickly and flexibly to the short timeline and the strong requirements. CoCoNet’s bank clients can now offer their corporate customers a convenient and secure token solution to authenticate and authorise financial operations through desktops. Click here if you want to know more about the project ### Tauron TAURON Dystrybucja searched for a partner to carry out a project which consisted in designing, building, testing, and implementing a system which enabled advanced analytics for large sets of data gathered on the basis of smart metering infrastructure to support the business processes of the DSOs.  The first stage of the project was installation of 400,000 smart meters (AMI) in the area of Smart City Wrocław. The objective of the applied solutions was to ensure scalability and flexible architecture. It served as the first milestone in the company-wide deployment.  As part of the project, we also designed the processes of data gathering, storage, processing, and presentation, the application of the cloud technology, and the architecture and integration with the source system as well as the implementation of mathematical models, analyses, and visualisation tools.  In order to meet the client’s business requirements, we used the latest technologies, including machine learning, cloud computing, and big data.  The introduced solution increased transparency to optimise low- and medium-voltage grid management by analysing data collected from smart meters, balancing meters, dispatch systems, and grid assets. The tool combines the newest technological solutions, advanced algorithms, and domain knowledge.    Click here if you want to know more about the project ### Connects CONNECTS is an online Business Matchmaking Platform that allows entrepreneurs to initiate trustworthy business opportunities worldwide. The company believes strong business relationships can only be developed through trusted networks.   Supporting sustainable development To open more networking opportunities to the users of this unique platform, CONNECTS approached us with a twofold challenge. First, the company needed to migrate the platform to a newer version of the Symphony framework and PHP, to ensure secure and sustainable development of the service as the previous framework was no longer to be supported. Second, they needed to extend the functionality of the platform to deliver new modules to their clients within the agreed timescale.   A new CONNECTS module We developed the Communities module, which enables users to join online communities to connect, do business, and exchange information and ideas with other entrepreneurs. The module was based on the code of an existing functionality enhanced with additional features. Apart from development work, we helped CONNECTS automate quality testing and part of the deployment process.   We add value - Supporting business vision Despite some initial challenges in the cooperation between Future Processing and CONNECTS’ development teams, we communicated very well on the management level. As a result, together, we managed to turn things around and deliver a fully functioning Communities module within the agreed timescale. Through our cooperation, CONNECTS achieved their business goal of being able to offer their clients a new opportunity to develop relationships, cooperate and share expertise. The new module is crucial in the pandemic times, as being a part of an online business network means new business, sales, and investment possibilities for CONNECTS clients. ### Flowbird Our cooperation started in 2008 and since then we grew from an initially small team to the position where we are now supporting various business units in Flowbird.   In the course of our cooperation, our interdisciplinary delivery teams have developed and enhanced software for a span of platforms, from embedded software on Flowbird’s devices, to back-office systems.  Some of our projects included solutions helping bus, rail, tram and ferry operators to optimise their efficiency through automatic fare collection platforms, fleet management systems, hosted back offices and real time information technology:  there are around 10,000 buses in the UK equipped with Flowbird machines which contain software components developed by Future Processing,  5,000 buses in Sydney are equipped with Flowbird’s Bus Driver Console running on software which also includes components developed by us,  we also worked on a project supplying the ticketing system as part of prestigious citywide scheme for Helsinki, including driver consoles, ticket validators, ticket vending machines, inspection devices and a comprehensive back office system.  Flowbird also wanted to develop the solution using new technologies and architecture, to offer the most technologically advanced, customisable solutions to customers.  We are now the key partner of Flowbird, providing a significant software development capability. Flowbird has delivered solutions using a range of technologies, in order to meet the needs of their clients.   Click here if you want to know more about the project ### Ista The company was looking for a partner who would deliver a web portal for the analysis of utility consumption data for property managers. The portal needed to be user-friendly, had to integrate with other systems and had to have the ability to run detailed reports.  Our role was to create a bespoke solution from scratch. We started off with the Analysis & Design phrase, UX consultation and proceeded with development with constant input from our UX colleagues. The ista Property Manager Portal (iPMP) was rolled out to Italy in January 2017. ista now has a corporate solution that has been custom-built and therefore perfectly meets the needs of their target market.  The iPMP we created is a web portal that allows users for detailed reporting of utilities used in buildings they oversee. Beyond a standard reporting of usage, users can now monitor trends over time and compare levels of utility use between different apartments, or follow structural changes to the building. This allows for a better control of usage and for a reduction of losses which supports the green attitude of ista towards the environment.    Click here if you want to know more about the project ### Blis Blis is the leading privacy-first, location-powered programmatic advertising partner. Established in the UK in 2004, Blis helps the world’s largest brands and media agencies drive key business outcomes through personalised and high-performing digital advertising across all verticals.   Surviving the data drought As a result of GDPR and the Privacy-First trend, many brands trying to reach their audiences are now facing an impending data drought. This has led Blis to come up with a way to alleviate the problem for their customers through an aggregated and anonymised approach to data. And, to accelerate time-to-market, Blis enlisted an external partner to implement their solution. The client was looking to work with a team that was not afraid of challenging their ideas in the name of finding a better solution. Blis found a partner like this in Future Processing.   Benefits of our partnership Blis now has a dedicated team of frontend and backend developers who helped create one of its platforms from scratch. We proposed the architecture and are now working on development in a predictable and high-quality manner. Thanks to the platform, Blis is now able to deliver crucial insights to its customers, major brand advertisers, on where to invest their money. The development team works in Kanban and runs detailed estimation techniques for stories. This means they are able to estimate the time a story will take from the beginning of development work through to release. This gives Blis high predictability of delivery. Also, through continuous delivery activities such as automatic deployment, Blis can see the daily progress of development work.   ### Crédit Agricole Crédit Agricole Bank Poland is a part of one of the biggest and most stable financial groups in Europe which serves 52 million customers in 49 countries. Customer focus, accountability and community support are enduring values that have been its hallmark for 120 years. Led by its 139,000 engaged employees, the bank forges genuine partnerships with its customers.  The collaboration between Crédit Agricole and Future Processing began in 2018 when Credit Agricole was looking for a business partner in the FinTech area.  We are working on the development of an application supporting the internal processes at the bank, with a modern, user-friendly, high-quality interface.  From the very beginning, we have been cooperating closely with Unicorns Innovation Lab – a department responsible for implementing innovation and testing new technologies and approaches.    Click here if you want to know more about the project ### Valeo Future Processing started cooperation with Valeo Electric and Electronic Systems which belongs to the Thermal Systems and Powertrain Systems Business Groups and is based in southern Poland.  We were tasked with conducting analysis and providing a specification for a brand new, internal system that will be used by Valeo employees all over Europe.  The specification document was based on knowledge gathered during two series of workshops that took place in France, in the physical location where several processes crucial to the system are conducted, and in Poland where the new solution concept was discussed and developed.  Knowledge acquired during these workshops, with constant input from the main stakeholders, was the basis for designing a solution answering both the business’ and the end-users’ needs.   The aim of the requirements engineering phase was to support the ongoing business process with new, efficient solutions designed from scratch to improve it, but also ensure that they respect good practices that have been developed over the years.    Click here if you want to know more about the project ### Allocate Our cooperation started in 2011 when Allocate Software wanted to develop and launch a new module for one of their products.  Architects for Allocate and Future Processing held a workshop at the beginning of each project to design the solution from the very beginning.  It was then estimated and developed using a very collaborative process that ensured the product was delivered on time to a very high level of quality.  Allocate achieved significant cost-savings, compared to UK prices, much shorter time to market and more flexibility in resource allocation without losing on quality.  Some of the projects we delivered:  eRoster – application for doctors’ time management, integrated with Outlook  E360 – a web application, which helps to manage the periodic assessment of doctors  a service used to send text messages to nurses informing them of available additional shifts within their hospital  Over the years we acquired a lot of knowledge about Allocate and their needs. Having learned that, we have domain contribution and we can propose improvements.  Together with the client, we think of what to do to help them achieve what they really want. We are trusted when it comes to offering solutions and refining requirements.    Click here if you want to know more about the project ### Altiweb AS Altiweb AS is a Norwegian IT company with extensive knowledge and experience when it comes to creating apps adapted to all platforms. The company specialises in responsive design, so while visiting any website from a mobile device, a customised page will appear with the functionality the user wants to see.   Our role We formed a small team responsible for the development of a simple iOS application. Over time, we got to deliver more and more projects, and finally, we have become an important part of Altiweb’s business. Our main role is to develop mobile applications for various branches of the Norwegian IT market. We took care of the backlog of work that Altiweb was struggling with, allowing the company to focus on their main business. We have also helped Altiweb make the most of their company’s budget and resources, helping them to implement their ideas.   Mobile applications In the course of our partnership, we worked on a number of development projects, ranging from those intended for high school students, an app designed for Norwegian trade unionists, an app designed to allow climbers in Norway to get detailed information on local mountain ranges, through to an application that helps managing work in the shop, made for COOP supermarket chain, operating in the Nordic countries.   The most recent project we are working on is GENEAFILES which will automatically look for ancestors and suggest people to add to your family tree, after gathering required information. ### Steamship Mutual Steamship Mutual is one of the largest and most diverse Protection and Indemnity (P&I) Clubs in the world, and a member of the International Group of P&I Clubs participating in the International Group Pool. Steamship Mutual and Future Processing have been working together since 2008 on a range of projects.   Mobile application We created a bespoke Android application that provides details on law regulations behind the functioning of P&I Clubs. Users are also provided with the current profile and financial situation of the club as well as contact details and correspondence for staff. The app, available for most Android and iOS devices, is aimed at ship owners, charterers, brokers, lawyers, surveyors and anyone interested in maritime affairs. It makes Steamships’ day-to-day work easier, since all the necessary information is just a click away, instantly available, regardless of location.   Main benefits of our partnership We are proud to have eliminated Steamship’s risk of not being able to maintain their core systems and ensured the continuity of their business during migration. We successfully migrated all data, resulting in easy to maintain and upgrade .NET applications that gave Steamship Mutual a chance for further development of their business. What’s more, the new functionality that our team added enables users to automate more tasks and complete critical business processes a lot quicker. We have become a near extension to Steamship Mutual’s own IT department and continue supporting them successfully, advising on introducing new features, updating software and adjusting it to law changes. ### The Linde Group The reason for The Linde Group to start looking for a new IT partner was to become flexible and to gain full control of its systems and processes which would enable entrepreneurial business building.  Initially, our role was to create custom modules that would become integrated with the existing off-the-shelf solution, targeting a hybrid organisation.  Our team performed the analysis of user’s needs and business processes – they tried out the BeeZero® car experience themselves, spoke to its users and looked into each process at a time.  The team also prepared product backlog in form of user stories and user story maps and created all necessary mock-ups, diagrams and documentation.  We started with the development of the new system with a goal for the switchover within a tight timeframe of less than 4 months.  The final product of all this was a concept for the BeeZero® bespoke carsharing management system consisting of the back office portal, the BeeZero.com website and iOS and Android mobile apps for customers.    Click here if you want to know more about the project ### KMD We first started working with KMD in 2012 when KMD was looking for an outsourcing partner to handle their overhead of work and needed to increase the size of their in-house teams, we have provided the necessary skills and competencies.  Considering the scale of the cooperation, we were given the opportunity to work on many projects, for different branches:  Public sector Online and secure digital mailbox allowing citicens in Denmark, Norway and Sweden to correspond in an official manner  Education sector Re-engineering a legacy system responsible for managing registration of children to day cares, calculation of payments for citizens, etc.  Medical Care sector A solution aimed at home care and home nursing system.  Employment sector A project for employment offices in Denmark.  On a daily basis, we add new functionalities, in order to improve user experience. Our work for KMD requires knowledge from different domains, therefore we needed to use our depth and breadth of experience and quickly understand our client’s needs. We follow agile methodologies in each project, promoting adaptive planning, evolutionary development, continuous improvement and rapid and flexible response to changes.  Our engineers regularly discuss new requirements and propose improvements, where appropriate. This flexible approach is delivering rapid, high-quality results.   Click here if you want to know more about the project ### Tenneco Tenneco has selected us as their partner because they wish to implement solutions that will facilitate the company’s growth, optimise business processes and allow for more effective management.   Together, we are working on projects based mostly on SharePoint Online, which is a powerful and complex suite of software that optimises all of the benefits of an intranet.  The representative of our client, Przemysław Łuniewski, Collaboration Platform Architect, summarised our cooperation as follows:  Future Processing SharePoint Team has proved over the last years that they are a partner we can rely upon. We have created many great solutions, which support our business processes every day, helping us to both save on costs and capture new business opportunities. They help us get the most of our SharePoint Online and innovate on ways our employees collaborate worldwide. The Team presents great commitment to results, keeping quality as their primary focus.    Click here if you want to know more about the project ### Solaris Bus & Coach Solaris Bus & Coach S.A. is one of the leading European bus and trolleybus manufacturers. Benefiting from almost 25 years of experience and having manufactured more than 20,000 vehicles, Solaris positively influences the quality of transport in hundreds of cities across Europe every day. Thinking of the future, the firm is setting new standards by dynamically developing its products, in particular in the electromobility sector.   What the client needed Our task was to run a complex audit of a software solution provided to Solaris by an external company. The whole system manages infrastructure available in buses and trolleybuses of Polish production. We evaluated the overall quality of the solution, implemented development processes and system’s security basing on our internal good practices of software development. The team engaged in this project was tailored to the client’s needs in terms of its size and competencies. We also provided Solaris with experts in cybersecurity, licenses and technical advisor.   Main benefits of our partnership • Recommendations regarding possible technical and procedural improvements. • Report from the audit along with the evaluation of software and processes. • Collaboration with highly specialised engineers and exchange of know-how. • Possibility to increase the quality of the system that is implemented in means of public transport. • A thorough audit carried out on time and tailored to the client’s needs. ### Ipoteka AG Through a close partnership with Ipoteka, we delivered the system’s first module allowing to compare various mortgage offers as well as a functional prototype of the other innovative feature meant for the banks to strengthen their collaboration. Right now, we continue working on the improvements in the main solution and we are preparing for a go-live, after which our client will be able to officially kick-start their start-up’s business activity. ### NorthStandard The most important task was to develop a core management system that supports the business for our client, enabling the end users to work on great amounts of data. The dedicated system covers key business processes and integrations with third party service providers. Data cleaning and data migration were also necessary for the system to be fully operational and to improve cost management. NorthStandard’s new system went live smoothly in September 2022, and right now our expert development teams focus on delivering the refinements and additional functionalities according to the end users’ feedback. ### Clutch Awards - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_cloud_consulting_company_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_aws_company_2026.svg) ### Industry Recognitions - Best AWS Consulting Companies in 2026 - UK - AWS Rising Star Partners of the Year - Finalist - Deloitte. Technology Fast 50 - The Forbes Diamond - The 2024 Global Outsourcing 100 - The 2023 Global Outsourcing 100 - Kincentric - Best Employer Poland 2022 - GSA Awards: Client Delivery Team of the Year 2022 - Kincentric - Best Employer Poland 2021 - The 2022 Global Outsourcing 100 - Outsourcing Service Provider of the Year 2019 - International Alternative Investment Review - GSA - Strategic Sourcing Awards 2021 - European Business Awards 2013/14 - Global Business Tech Awards 2022 (finalist) - Global Business Tech Awards (finalist) - RITA - Real IT Awards ## Key Clients - Allocate ## Packages ## About the Team ### Our Story At our core, we are not just a team of tech enthusiasts; we act as a strategic partner with long-standing AI experience focused on turning you. From the very first meeting, we align our approach with your goals, setting clear, achievable success metrics and take responsibility for delivering results, applying AI where it brings proven, tangible value.  ### What Sets Us Apart - Outcome-driven delivery: We focus on measurable business outcomes, transparent metrics, and full accountability. Our mature delivery model ensures reliable collaboration, clear visibility, and consistent results at every stage. - AI-boosted execution: Our teams accelerate delivery with proprietary AI accelerators and proven IP. This helps clients move faster, improve efficiency, and achieve tangible impact from day one. - 20+ years of AI expertise: We’ve been building AI solutions since the early 2000s, delivering commercial products in manufacturing, medical imaging, and autonomous mobility — long before AI became a trend. ### Quick Facts - Multilingual Team - 51 Verified Clutch Clients - 26 years in business ### Tools and Technology - Azure - Power BI - Tableau - Kubernetes - Docker - Microsoft Azure - Google Cloud Platform - AWS - Azure DevOps - Qlik ### Commonly Asked Questions **What makes Future Processing different from other IT companies?** Future Processing is a tech strategy advisor and delivery partner with 25+ years of experience. Through a consulting mindset and domain expertise in insurance, finance, media, and energy, we turn business ambitions into measurable results. We operate through a unique, AI-enabled advisory and delivery framework. Our solutions are built on clients' technology and data foundations, maintaining high standards of quality, governance, and compliance — including modernisation of complex legacy systems in regulated industries. **How long has Future Processing been operating and who are our biggest clients?** Founded in 2000, Future Processing has grown from a small software house in Gliwice, Poland, into a technology consulting and delivery partner with 800+ specialists. Client relationships tend to be long-running — some lasting over a decade. Our clients include Hiscox, Verifi, Interparking, Adia, Trustmark, NorthStandard, iTV, iPsychTec, TechSoup, Staffbase, DriveCentric, and OTI Capital. Detailed case studies and sector-specific references are available directly from our team. **What certifications, awards and partnerships does Future Processing have?** Future Processing holds AWS Advanced Tier Services Partner status, including the Cloud Financial Management Competency. We have been a Microsoft Partner since 2007 and are also a Google Cloud Partner, completing a full multi-cloud portfolio. On the awards side, we have appeared on the IAOP Global Outsourcing 100 list multiple times, most recently as a recognised Leader in 2024. At the GSA UK Awards, we received Outsourcing Service Provider of the Year (2016, 2019), Client Delivery Team of the Year (2022), and Best Nearshore Team (2019). For the insurance sector, our ACORD Partnership and ASG Licensed Integrator Partner status are particularly relevant. We hold the Kincentric Best Employer certification (2021–2022) and feature in Clutch's 2026 rankings across Top Cloud Consulting, Top Software Developers, Top AI Development, and Top Enterprise Software Developers. **How is Future Processing using AI in delivery?** We use AI where it genuinely improves speed, clarity, and consistency. In discovery, it organises inputs and surfaces gaps. In planning, it accelerates validation and early feedback. In development and testing, it reduces repetitive work and strengthens code review. At deployment, it helps verify readiness before release. We do not lower standards to move faster — Best Practices in Software Development apply across code review, testing, security, and architecture. As AI usage grows, we add stronger verification layers rather than replacing the foundations. Progress is monitored through QBRs, and clients retain full control over decisions and risk assessment throughout. **How do Future Processing measure and report project progress?** Measuring project progress — DSI framework, BPSD standards and QBRs Progress is measured against outcomes defined at the start of each engagement. Our proprietary Delivery Success Indicators (DSI) framework enables continuous project health monitoring and early issue resolution. Best Practices in Software Development (BPSD) standards apply across architecture, code, DevOps, testing, and security. Quarterly Business Reviews provide structured governance checkpoints connecting delivery to business results. Reporting is adapted to each client's needs — from executive dashboards to detailed engineering metrics. Our outcome-based commercial model ensures delivery and accountability are fully aligned. ## Verification Premier Verified means Clutch independently confirmed Future Processing is a legally registered business, financially sound (Creditsafe: Low Risk), and backed by 51 verified client reviews averaging 4.7 stars. - Verified Client Reviews: 51 - Overall Review Rating: 4.7 Last Updated: 2026-08-04T08:51:46Z ### Business Entity - Business Entity Name: Future Processing S.A. - Source: Central Statistical Office of Poland - Jurisdiction of Formation: Poland - Date of Formation: July 1, 2004 - Status: Active - Last Updated: March 5, 2023 - ID: 0000817352 ### Credit Report Results - International Credit Risk Assessment: Low Risk - Source: Creditsafe - Last Updated: April 4, 2023 ## Locations (6) ### Gliwice, Poland (Headquarters) - Bojkowska 37A - Gliwice 44-100 - Poland - 751 - 1000 employees - Phone: +44 845 805 74 79 ### Ternopil, Ukraine - вул. Мазепи - Ternopil 46002 - Ukraine - 76 - 100 employees - Phone: +38 067 440 68 95 ### London, England - 70 Gracechurch St - London EC3V 0HR - England - 10 - 15 employees - Phone: +44 845 805 74 79 ### Düsseldorf, Germany - Erkrather Straße 401 - Düsseldorf 40233 - Germany - 6 - 9 employees - Phone: +48 32 461 23 00 ### Stockholm, Sweden - Epicenter, Malmskillnadsgatan 44a - Stockholm 111 57 - Sweden - 6 - 9 employees - Phone: +46 76 858 22 64 ### Plano, TX - 7700 Windrose Avenue - Plano, TX 75024 - United States - 6 - 9 employees - Phone: +48 32 461 23 00 ## Connections - Shalaka Teli (Gadre Infotech Pvt. Ltd.) - Syed Shihab Uddin Sultan (TickTheek) - Adam Szymański (Viking) ## Contact Future Processing [Send a message](https://clutch.co/profile/future-processing) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/future-processing/) - [Facebook](https://www.facebook.com/futureprocessing) - [X](https://twitter.com/FutureProcessin) - [Instagram](https://www.instagram.com/futureprocessing/)