ForeFront Web was founded in Dublin, Ohio in 2001 by Scott Kasun, who has spent over 35 years in marketing. The agency handles web design and development, SEO, Google Ads, social media, content marketing, and branding entirely in-house. No offshore production, no handoffs to junior staff once a contract is signed.
ForeFront's work spans web design and development, SEO, paid search, social media, content marketing, and branding. The agency is not organized around account managers who hand off work to offshore production teams. Every project is handled in-house, which means clients deal with the same people from kickoff to launch and beyond.
The agency's track record is strongest in competitive markets where results require more than a basic setup. Healthcare practices, B2B companies, professional services firms, and regional businesses with real competition have been the consistent core of the client roster. Most new clients come through referrals, which is a reasonable proxy for how the work actually performs.
Most new clients come through referrals. Most stay for years. That pattern tells you more about how the work performs than any award.
Documented results include lead volume increases of 93% or more for clients without corresponding increases in ad spend. Those outcomes come from fixing the fundamentals rather than throwing budget at problems.
Pricing starts at $5,000 for project work. Monthly retainers for ongoing SEO and digital marketing programs typically run $1,500 to $5,000 depending on scope and market competitiveness.
ForeFront Web offers budget-friendly services, with clients appreciating their value for cost. They are noted for timely delivery and exceptional support, particularly for nonprofits, though specific project costs are not disclosed.
Clients praised ForeFront Web for their professionalism and creativity, highlighting their expert knowledge and ability to lead companies through change effectively.
Stellar Project Management
ForeFront Web's project management was highly commended, with one client noting that deliverables were often ahead of schedule and that the team's support was invaluable during staff transitions.
No Areas for Improvement Noted
Both clients stated there were no areas for improvement, indicating high satisfaction with ForeFront Web's services and outcomes.
Customer Service Excellence
ForeFront Web was noted for their top-notch customer service, often going above and beyond to ensure client satisfaction and support throughout the project lifecycle.
Successful Website Launch
ForeFront Web successfully launched websites for both clients, receiving positive user feedback and achieving key objectives like improved UX and updated branding elements.
A nonprofit wants to improve the UX of their current website, so they've hired ForeFront Web to redesign it. The team has updated various brand elements on the client's site.
The client is pleased with the outcome of the collaboration. ForeFront Web’s project management style was efficient — they delivered outputs ahead of schedule without sacrificing quality. Also, their technical expertise and ability to come up with budget-friendly solutions have stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Marketing and Communications
Describe what your company does in a single sentence.
We're a statewide Ohio nonprofit public charity dedicated exclusively to restoring hope and providing healing for children and families through behavioral health, education, and child welfare services.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ForeFront Web to accomplish?
Complete a redesigned version of our website with updated branding elements to improve user experience
SOLUTION
How did you find ForeFront Web?
Referral
Why did you select ForeFront Web over others?
High ratings
Close to my geographic location
Pricing fit our budget
Referred to me
Company values aligned
How many teammates from ForeFront Web were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The Forefront team provided project management and guidance of a website redesign
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
To create a website with updated branded elements that accurately displays our continuum of care and allows users an easy experience to find intake and services that may be right for them.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The project management was stellar! Nick is incredible. He's usually ahead of time on deliverables and is always working to be creative to help us come up with cheap or easy solutions which is so valuable to us as a nonprofit. I can't sat enough good things about how thoughtful the team is and how they truly serve as an extension of our team. If anything, transitions on our staff have delayed them and they have been incredibly patient through those and have served as a consistent force of support.
What was your primary form of communication with ForeFront Web?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their customer service is top-notch, but somehow their development experitise is even better. They were able to take something complicated like a website and design templated pages in a way that was so easy for our team to jump into. And, they truly took the time to make sure we felt supported in the web launch roll out.
I started at the Director of Marketing and Communications six days before our roll out and at no point did I feel lost because of how incredible the ForeFront team was in supporting us. They were there to answer questions and train me on any piece I needed on an already incredible product delivery. That's the sort of thing that i invaluable in a consultant partner.
Are there any areas for improvement or something ForeFront Web could have done differently?
I can't say anything but good things!
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
SEO & Web Development & Design for Fencing Company
Search Engine OptimizationWeb DesignWeb Development
WordPress CMS
+5
Confidential
May 2023 - Aug. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They possess a deep knowledge of web development and design processes."
Aug 20, 2024
Director of Marketing, Fencing Company
Marc E
Other industries
Woodbine, New Jersey
11-50 Employees
Online Review
ForeFront Web designed and developed a WordPress website for a fencing company. The team created the website's content, provided CMS training, solved post-launch issues, performed SEO, and optimized for mobile.
ForeFront Web's team completed the client's website satisfactorily. The team was skilled, responsive, communicative, and timely throughout the engagement, delivering high-quality results. The team's expertise in web development and their ability to effortlessly navigate challenges were impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Marketing of a fencing company
Describe what your company does in a single sentence.
Provider of Fence, Railing, and Outdoor Living Products, Installed or Material Sales, to Residential and Commercial Customers.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ForeFront Web to accomplish?
Design and Build a New Company Website
SOLUTION
How did you find ForeFront Web?
Online Search
Why did you select ForeFront Web over others?
High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
Other
How many teammates from ForeFront Web were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
This project encompassed five distinct phases to deliver a comprehensive website solution. Beginning with a thorough discovery process to understand our needs and goals, the project progressed through content development, design, development, launch and post-launch support. Each phase included specific deliverables and objectives to ensure the project met our expectations and achieved optimal results for us:
Phase 1: Discovery:
ForeFront conducted in-depth research on our existing website, target audience, and competitors. They analyzed existing marketing data, interviewed stakeholders, developed user personas, and created a project timeline and scope of work document. Key Deliverables: Research reports, user personas, approved project scope and timeline, and sitemap.
Phase 2: Content:
A content repository was established by ForeFront to gather website content, provided content writing and editing services, and ensured that the content aligned with SEO best practices. Key Deliverables: Populated content repository and high-quality website content.
Phase 3: Design:
ForeFront created custom homepage and interior page designs, incorporating materials we provided, and provided design iterations. Key Deliverables: Approved homepage and interior page designs.
Phase 4: Development:
ForeFront built the website using WordPress, implemented necessary functionalities (contact forms, blog, resource library), and provided CMS training. Key Deliverables: Fully functional website and CMS training materials.
Phase 5: Delivery, Launch, and Post-Launch:
Hosting and maintenance agreements were finalized, pre-launch testing and training was conducted, page redirects were implemented, and the website was submitted to search engines. Comprehensive testing was performed, and any post-launch bug fixes were performed. Key Deliverables: Successfully launched website and resolved post-launch issues.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The website development project was successfully completed to our full satisfaction. All project goals were met, resulting in a high-quality website that effectively aligns with our business objectives. The collaborative process with ForeFront's development team ensured that our vision was accurately captured throughout the project, from the initial discovery phase to the final launch.
We now have a modern, SEO and Mobile optimized website with Search Capability that more than ever before accurately and professionally represents our company to our customer base and the general public. Our ongoing partnership with ForeFront as our Hosting Provider and Website Maintenance provider ensures that we are able to focus on running our business without having to have any technical worries as we know ForeFront's team is there should we need them. Win-win!
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The project management team did an excellent job. Their skill and responsiveness was evident throughout the project. They communicated proactively and their attention to detail ensured that our needs were consistently met. Their ability to efficiently manage the project timeline while maintaining a high level of quality was instrumental in the successful completion of the website.
What was your primary form of communication with ForeFront Web?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
ForeFront's expertise was evident throughout the project. They possess a deep knowledge of web development and design processes. But, what truly set them apart was their ability to seamlessly navigate challenges and make complex tasks appear effortless.
Are there any areas for improvement or something ForeFront Web could have done differently?
Overall, ForeFront has exceeded our expectations. Their seamless execution and dedication to delivering an outstanding product really comes across at every stage of the project. We are impressed by their professionalism and their commitment to ensuring our complete satisfaction. Working with ForeFront has been a very positive experience!
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Design & Dev & Graphic Design for Door Manufacturer
Graphic DesignWeb DesignWeb Development
$10,000 to $49,999
Jan. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
''They were fantastic to work with.''
Aug 13, 2024
International Sales & Marketing, Door Manufacturer
Anonymous
Verified
Manufacturing
Marion, Ohio
201-500 Employees
Online Review
Verified
ForeFront Web has designed and developed a website for a door manufacturer. The team is responsible for hosting, maintenance, and product literature design.
ForeFront Web has successfully launched the website on time, which has received positive user feedback. The team has showcased professionalism and creativity, communicating via virtual meetings, email, and messaging apps. Their exceptional knowledge has impressed the client.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the International Sales & Marketing of a door manufacturer
Describe what your company does in a single sentence.
Roll Up Door Manufacturer
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ForeFront Web to accomplish?
Website Development
Literature Creation
SOLUTION
How did you find ForeFront Web?
Online Search
Why did you select ForeFront Web over others?
Close to my geographic location
Pricing fit our budget
Great culture fit
Company values aligned
How many teammates from ForeFront Web were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Website Design and Development
Hosting & Maintenance
Product Literature Design
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Website Launch was completed, and user approved.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, very much on time. They were fantastic to work with, filled with professionalism, expert knowledge, and creativity.
What was your primary form of communication with ForeFront Web?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The employees and their exceptional knowledge to lead our company through change.
Are there any areas for improvement or something ForeFront Web could have done differently?
Not at all.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-3 of
3 Reviews
Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.
If you’re not seeing exactly what you need here, send this company a custom message.
You can talk about your project needs, price, and timeline to get started on your project.
Get connected to see updates from ForeFront Web like new case studies, latest reviews, their latest masterpieces in their portfolio, delivered straight to you.