Flow Ninja

BACKGROUND

Introduce your business and what you do there.

I’m the head of growth and marketing. We develop advanced digital safety tools to protect users from scams, starting with text messages and phone calls. We aim to extend protection across all digital channels as threats evolve.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flow Ninja?

We needed help meeting two tight launch timelines and setting the foundation for our website.

SOLUTION

What was the scope of their involvement?

Flow Ninja has migrated our website to a new site and built additional pages and designs to help meet our product launch timeline. The team has worked on our homepage, pricing page, and blog. We’re basically starting from scratch.

What is the team composition?

We’ve worked with 2–5 teammates from Flow Ninja.

How did you come to work with Flow Ninja?

I had worked with them previously at another company.

What is the status of this engagement?

We started working with them in January 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Flow Ninja has helped us meet our product launch timeline and allow people to convert to download our app. We’ve also started to see organic traffic growth from our blog.

How did Flow Ninja perform from a project management standpoint?

Flow Ninja delivers on time and stays cool under pressure. The team is always aligned on meeting a deadline and moving the work along to reach that goal. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Flow Ninja is clearly used to working on tight timelines. The team doesn’t feel flustered and manages the resources well.

Are there any areas they could improve?

They could have done a slightly better job with QA. I’ve found some bugs, but I’m also part of the QA process.

BACKGROUND

Introduce your business and what you do there.

I’m the design lead at a blockchain infrastructure company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Flow Ninja?

We needed help migrating and refreshing our blog, while also setting up a more scalable foundation for future content.

SOLUTION

What was the scope of their involvement?

Flow Ninja supported a large-scale migration from WordPress to Webflow and helped rebuild the blog experience within our main marketing website. Their scope included migrating a large volume of existing content, setting up the CMS structure and templates, supporting URL redirect planning, adding filtering/search functionality, and helping QA the experience ahead of launch. They also helped build the foundation for a broader resource hub that could support additional content types over time.

What was the team composition?

We worked with 2–5 teammates from Flow Ninja.

How did you come to work with Flow Ninja?

We found them through an online search. We chose them over other options because they had strong ratings, relevant Webflow experience, and pricing that fit our budget.

How much have you invested with them?

We spent around $10,000–$49,999.

What is the status of this engagement?

We worked together from April–June 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The biggest measurable outcome was completing a large-scale content migration and launch while reducing annual costs by roughly $30,000. The project also gave our team a more scalable CMS foundation to manage content directly going forward.

How did Flow Ninja perform from a project management standpoint?

They delivered on time, and the weekly meetings were helpful for keeping the project on track. We mainly communicated through virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Flow Ninja was thorough and responsive, even with significant timezone differences.

Are there any areas they could improve?

There were a few moments where more proactive communication around timing or implementation tradeoffs would have been helpful. Overall, though, Flow Ninja was responsive, collaborative, and willing to work through any bumps we hit along the way.

BACKGROUND

Please describe your company and position.

I am the Sr. Director, Corporate Marketing of Invoca

Describe what your company does in a single sentence.

Invoca is an AI-powered revenue execution platform that connects marketing, commerce, and contact center teams to orchestrate seamless buyer journeys and turn every interaction into measurable, profitable growth.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flow Ninja to accomplish?

• We brought Flow Ninja in to rebuild the infrastructure of our website from the ground up on Webflow. The old setup was holding us back: inconsistent structure, hard to scale, and a pain to maintain. The goal was a clean foundation we could actually grow on. Flow Ninja rebuilt the site architecture, set up a scalable CMS, and standardized our components and templates so every page is consistent instead of one-off. The result is a structure our marketing team can extend without rebuilding the plumbing every time.

SOLUTION

How did you find Flow Ninja?

Referral

Why did you select Flow Ninja over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Flow Ninja were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Measurable outcomes

A genuinely clean, scalable foundation that holds up as we add pages. Consistency across the site instead of the patchwork we had before. A CMS our team can manage without leaning on developers for every change. The structure now supports what we're trying to do instead of fighting it. 

Project management, timeliness, and responsiveness 

This is where they stood out. They moved fast and stayed on schedule. Response time was quick, no chasing them down for updates or waiting days for answers. When we hit problems, and there are always problems in a rebuild, they troubleshooted quickly and clearly instead of pointing fingers or stalling. They felt like an extension of our team rather than an agency we had to manage. 

Most impressive

The combination of speed and problem-solving. Plenty of agencies are responsive until something breaks. Flow Ninja was fastest exactly when it counted, untangling the tricky stuff without drama. Easy to recommend.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes

• Cleaner, scalable foundation: rebuilt site architecture that supports adding pages without rebuilding the underlying structure.
• Consistency across the site: standardized templates and components replaced one-off page builds, with the full site and localized pages now on a shared design system.
• Reduced developer dependency: the marketing team can publish and update content directly, cutting turnaround on changes.
• Content migrated cleanly: pages moved with zero content loss.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management - Strong throughout. 

They moved fast and kept things on schedule, and I never had to chase them for updates. When we hit problems, and a rebuild always has a few, they troubleshooted quickly and clearly instead of stalling or waiting / even though we were on completely different time zones. Responsive, organized, and easy to work with. They felt like an extension of our team rather than an agency we had to manage.

What was your primary form of communication with Flow Ninja?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Most impressive or unique

Our lead. On the ball at all hours, always came back with a solution, and stayed genuinely responsive no matter what we threw at them. Not just order-taking either, they suggested smart direction and made the work better.

Our project manager kept everything on track; deliverables on time, next steps clear, and owners assigned, so nothing slipped. Ownership like this, especially in an agency environment, is rare and it's what set them apart.

Are there any areas for improvement or something Flow Ninja could have done differently?

Perhaps additional ideas, trend updates, etc., but overall, they already did this as expected.

BACKGROUND

Introduce your business and what you do there.

I’m the chief of staff at Qualified Health. We provide an enterprise AI platform for healthcare systems, enabling safe, scalable AI deployment with workflow automation, clinical safeguards, and real-time monitoring to improve clinical and financial outcomes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flow Ninja Studio to accomplish for Qualified Health?

We needed to design and launch a new website in less than two months.

SOLUTION

What was the scope of their involvement?

Flow Ninja Studio created all the new website pages, designed all the pages and graphics, developed the site in Webflow, and launched it.

What is the team composition?

We worked with four teammates from Flow Ninja Studio.

How did you come to work with Flow Ninja Studio?

Someone referred Flow Ninja Studio to me. I chose them over other options because they offered good value for the cost and were the only ones able to complete the project within the timeline I wanted.

How much have you invested with them?

We spent $20,000.

What is the status of this engagement?

We worked together from November–December 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Flow Ninja Studio met the timeline for the website launch. The new site has been driving better recruiting outcomes, investor attention, and health system attention. The feedback has been positive; the site looks legitimate, and we receive fewer questions about what we do.

How did Flow Ninja Studio perform from a project management standpoint?

Flow Ninja Studio delivered on time. We communicated via email and a messaging app.

What did you find most impressive or unique about them?

Flow Ninja Studio’s daily quick turnaround times, high attention, and responsiveness have been impressive. The team is accommodating and easy to work with. We’ve also been impressed with the number of teammates supporting the project.

Are there any areas they could improve?

There’s nothing I can come up with.

BACKGROUND

Please describe your company and position.

 I am the Digital Marketing Team Lead of an information technology company 

Describe what your company does in a single sentence.

We're a real-time transportation visibility platform that provides shippers with highly accurate tracking, predictive ETAs, and exception alerts across all transport modes, backed by the industry's only contractual data-reliability guarantees.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flow Ninja Studio to accomplish?

• Technical Optimization & UX Integrity
• Strategic Product Alignment
• Future-Proofing & Scalable Infrastructure

SOLUTION

How did you find Flow Ninja Studio?

Online Search

Why did you select Flow Ninja Studio over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Flow Ninja Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved a comprehensive digital transformation for us aimed at establishing a high-performance, scalable website that aligns with its position as a supply chain visibility leader. The core of the engagement focused on a website revamp built on Webflow to replace technical bottlenecks with a flexible, component-driven architecture. This transition included a custom design system, and advanced SEO implementation to drive lead generation while significantly improving page load speeds.

Beyond the initial development, the scope encompassed content migration and internationalization, utilizing native Webflow features and localisation to automate and manage multilingual support for different markets.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Technical Performance & Speed (Desktop Performance / Mobile Performance)

Bandwidth Accessibility

Reduced Tool Dependency

Internal Autonomy

Localization Speed

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project Management & Delivery:
The project management style was characterized by extreme flexibility and a collaborative spirit. They acted as a true extension of our team, showing immense patience when our internal timelines shifted. While they were highly responsive to our needs, this high level of flexibility contributed to the project timeline extending significantly beyond the original scope.

What was your primary form of communication with Flow Ninja Studio?

Email or Messaging App

What did you find most impressive or unique about this company?

The Good: Flow Ninja is a team of incredibly talented experts. They acted as a true extension of our marketing department and were exceptionally patient throughout our internal delays. Their expertise in Webflow is clear, and they delivered a high-performance, scalable site that successfully modernizes our digital presence. They are a pleasure to work with and were always willing to jump in to accommodate new feedback

Are there any areas for improvement or something Flow Ninja Studio could have done differently?

The Challenge: While their flexibility is a strength, it occasionally became a hurdle. Because the workflow wasn’t strictly framed or enforced, the project timeline extended significantly beyond the initial roadmap. We found that their "customer-first" approach sometimes led to accepting too many feedback rounds without firm pushback (or clear warning) on how those changes affected the deadline.

In the final phase, specifically with animations, the compressed timeline meant we didn't have a proper validation window before go-live. We also encountered minor technical oversights that we expected the agency to catch as the primary "guardians" of the site's quality.

UPDATED REVIEW

This review was published on September 7, 2022.

Antia Lelièvre Cao
Web Manager, ShippeoOther industries

Paris, France

201-500

Jan 2021 - Ongoing

$10,000 to $49,999

Project summary
A software technology company has brought Flow Ninja doo on board to provide continuous website maintenance and development support. Their team implements the web design and content the client provides. 

Feedback summary
Since working with Flow Ninja doo, the client's site's health score has increased to 76. Flow Ninja doo's team rectifies technical problems they discuss in monthly meetings and ensures their developers are always available to help. They closely monitor ongoing projects to ensure they meet deadlines.

BACKGROUND

Please describe your company and your position there.

I'm the web manager of a software technology company. We do multimodal tracking of goods between companies using Ai

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flow Ninja doo, and what were your goals?

Our website needs constant maintenance. We don't have web developers in the marketing team and people to take care of technical issues. I take care of the design and organize the content but they implement and develop all my requests and transform my ideas into reality.

SOLUTION

How did you select this vendor and what were the deciding factors?

Flow Ninja has been collaborating with our company for several years. My recent incorporation to the company made me discover this team of talented collaborators and I would not change agency at all.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have kick-off meetings every month to discuss important projects and where we prioritize which projects are important and which can be developed in the long term. Developers are always available to help at any time of the week. They keep a close eye on all projects and always meet deadlines.

How many people from the vendor's team worked with you, and what were their positions?

A project manager, several web developers but there is always one who is available and who is up to date with our projects.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After they took care of technical problems like orphaned pages, duplicate pages without canonical etc. our Health Score (ranking that reflects the proportion of internal URLs without errors) went up to 76.

Describe their project management style, including communication tools and timeliness.

Communication with the team is perfect, we have several internal channels where we talk daily, such as Slack.

What did you find most impressive or unique about this company?

His professionalism and enthusiasm when it comes to work is incredible. They develop the projects within the established deadlines and even if we ask for changes they are always open to make them.

Are there any areas for improvement or something they could have done differently?

We can improve communication on more complex projects where more explanation is required from both parties.

STAR RATINGS
Overall rating: 4.5

Quality: 4.5

Cost: 4

Schedule: 4.5

Willing to refer: 5

BACKGROUND

Introduce your business and what you do there.

I'm the Product Marketing Manager at the world's first and only full stack quantum company spanning compute, networking, sensing, security, and space infrastructure.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flow Ninja Studio to accomplish for IonQ?

We needed to migrate our existing website off of Contentful and onto Webflow, design reusable website components, and help the marketing team regain autonomy over the website, which was previously hard coded and required a developer for any change.

SOLUTION

What was the scope of their involvement?

Flow Ninja Studio delivered a new website hosted on Webflow, redesigned five core pages, and provided a light redesign of the rest of the website. They handled the migration from Contentful to Webflow, as well as the design and development of the new pages.

How did you find Flow Ninja Studio?

Online search.

Why did you choose Flow Ninja Studio over other options you considered for IonQ's project?

We selected Flow Ninja Studio because of their high ratings and great culture fit.

What is the status of this engagement?

The project started in June 2025 and is ongoing.

How many teammates from Flow Ninja Studio were assigned to your project with IonQ?

There were 6-10 people from Flow Ninja Studio assigned to our project.

RESULTS & FEEDBACK

What were the measurable outcomes from your project with Flow Ninja Studio that showed progress or success for IonQ?

• The marketing team can now make easy edits to the website without needing a developer, significantly shortening the time required for changes.
• SEO and website traffic were not negatively impacted post-migration; traffic remained steady.
• We are able to add new pages and content without developer experience.
• Previously, it took a week to make a website change (non-CMS related); now it takes one day. CMS changes that used to take 10 minutes to show are now instant.
• We are now working with Flow Ninja Studio for SEO/AEO improvements as a separate project.

What was your primary form of communication with Flow Ninja Studio during the project?

We primarily communicated through virtual meetings and email or messaging apps.

How would you describe Flow Ninja Studio’s project management?

Their project management skills were top tier. They kept us up to date three times a week and delivered everything on time, even when we had ad hoc requests.

What did you find most impressive or unique about working with Flow Ninja Studio on IonQ's project?

The large team made us feel like we were in good hands. We never felt like anything would slip through the cracks. They were always on top of things and never complained about our random requests, even when they were sometimes out of scope.

Is there anything Flow Ninja Studio could have done better or differently during the project with IonQ?

No.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of marketing at Encompass Technologies. We provide ERP software to the beverage industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flow Ninja Studio to accomplish for Encompass Technologies?

We needed to migrate our website from our previous CMS to Webflow in under six months.

SOLUTION

What was the scope of their involvement?

Flow Ninja Studio has truly blown us away with their exceptional skills and attention to detail! When we made the decision to migrate our website to Webflow, we knew we needed a team that could handle the complexity and intricacies involved. Enter Flow Ninja, they took on the monumental task of merging three of our product sites into one seamless master site, and the result is nothing short of fantastic. Flow Ninja Studio also went the extra mile by setting up tracking with SDKs, providing us with the insights we need to better understand our audience. We couldn't be happier with the outcome.

What is the team composition?

We worked with 2–5 teammates from Flow Ninja Studio.

How did you come to work with Flow Ninja Studio?

We found them through a Webflow referral. We chose them because they had high ratings, their pricing fit our budget, they were a great culture fit, and they offered good value for the cost.

What is the status of this engagement?

We worked together from August–December 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Happy to share the incredible ROI from our recent launch on December 17, 2025. Our commitment to efficiency has transformed our operations, dramatically reducing the time and resources required for updates. By streamlining processes, we've cut the update time for uploading a new blog post from over two hours with two resources to just 10 minutes with a single resource. Similarly, technical changes, such as modifications to our navigation, have been optimized from over four hours to under 30 minutes. These improvements not only save time, but also allow our team to focus more on creative strategies and content development, maximizing productivity and enhancing the experience for our audience.

How did Flow Ninja Studio perform from a project management standpoint?

Flow Ninja Studio delivered on time and was very efficient. We communicated via virtual meetings, emails, and messaging apps.

What did you find most impressive or unique about them?

Flow Ninja Studio quickly impressed us with their ability to adapt. They swiftly mastered our internal terminology, gained a deep understanding of our solution, and seamlessly integrated into our company culture. Their team operated with precision, consistently meeting deadlines and proactively ensuring they had everything needed to deliver exceptional results.

Are there any areas they could improve?

There was nothing they needed to improve.

BACKGROUND

Please describe your company and position.

I am the Senior Digital Marketing Manager of Uberall

Describe what your company does in a single sentence.

Optimization of local SEO for multi-location companies

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flow Ninja Studio to accomplish?

• Migration from an outdated CMS
• Improvement of overall design of the website
• Improvement of the conversion paths of the website

SOLUTION

How did you find Flow Ninja Studio?

Referral

Why did you select Flow Ninja Studio over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Flow Ninja Studio were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with Flow Ninja to overhaul our outdated, poorly utilized CMS and transition our entire digital presence to Webflow and the results have been exceptional.

From day one, their team understood the complexity of our setup: a legacy CMS that wasn’t scalable, difficult to manage internally, and limiting our ability to execute fast, modern marketing. They handled the full migration of all our existing content with precision, ensuring nothing was lost and everything was improved.

On top of that, they helped us expand into new locales, setting up a scalable Webflow environment that supports our multi-region strategy. The new structure is clean, intuitive, and finally gives our team full control over content updates.

Beyond the technical delivery, the biggest win has been the complete transformation of our website experience. They redesigned our key pages, streamlined the UX, and rebuilt our conversion paths from the ground up. As a result, the site is not only faster and more visually engaging, but also far more effective at driving demo requests and pipeline.

Working with Flow Ninja has been a game-changer for us, they combined technical expertise with strategic thinking, delivering a website that actually supports our growth goals. We now have a modern, flexible, and high-performing Webflow site that our team can scale with confidence.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The most impactful outcomes included:

• Site performance improvement.
• Higher conversion rates and improved conversion paths, demo requests.
• Reduced publishing time.
• Stronger SEO foundations: Improved site architecture and multi-locale setup.
• 100% content continuity: The full migration was completed with zero content loss, despite the complexity of our legacy structure.
• Improved scalability: We expanded to new locales seamlessly and now have a framework that allows us to launch additional regions without friction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

To put this simple: impeccable. Regardless of the amount of changes required from our side, the team always made sure to stay on track and to keep the deliverables on time, at all times.

What was your primary form of communication with Flow Ninja Studio?

Email or Messaging App

What did you find most impressive or unique about this company?

The team. I've never seen an agency so committed and dedicated to making things work for their clients and deliver something that wouldn't just make their clients satisfied, but really enthusiastic about the end-result. The amount of guidance, the amount of reassurance and the amount of trusthworthiness is something that is really hard to find, if not unique. 

Special shout-out to Milica, Djurdja, Nemanja, Nikola, Damjan, Mihajlo. Simply an amazing team!

Are there any areas for improvement or something Flow Ninja Studio could have done differently?

Not really.

BACKGROUND

Please describe your company and position.

I am an Executive of ShyftOff

Describe what your company does in a single sentence.

The only Agentic Workforce Delivery Platform™ that automatically executes a scalable human workforce around your AI + W2s. A workforce orchestration layer that feels like magic. ✨

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flow Ninja Studio to accomplish?

• Optimize website for SEO/AEO/GEO
• Create distinct web experiences for different stakeholders
• Redesign website in Webflow

SOLUTION

How did you find Flow Ninja Studio?

Online Search

Why did you select Flow Ninja Studio over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Flow Ninja Studio were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A website redesign to transform our company’s site into its top sales asset by increasing qualified lead generation, improving user journeys for key audiences (brands, gig agents, partners), and elevating the brand’s position as a technology-driven leader.

The project included building a flexible, scalable CMS for future ABM campaigns, implementing strong SEO/AEO foundations, ensuring high performance and accessibility, and integrating analytics tools for accurate tracking.

Ongoing support includes content development, SEO/AEO/GEO optimization, technical SEO, and landing page development to improve website conversion.

Lead-generation-focused site architecture
Tailored user journeys for three audiences
Updated visual design and UX
Webflow development of MVP pages
Scalable CMS & modular templates (ABM-ready)
Technical SEO & AI-search optimization
Integration of GTM, GA, HubSpot + conversion tracking

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• improved website site speed
• increase SEO visibility by 7% 
• Enabled brand tracking to capture prospect interest
• 200% increase on B2B specific pages 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Industry leading project management. Very clear on deliverables, extremely communicative when requiring dependencies or when blocked. Always delivered on time. 

What was your primary form of communication with Flow Ninja Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I loved how passionate, thorough, and creative this team was. They were prepared for every discussion, came with quality work, and always delivered on time. I absolutely love working with this team. 

Are there any areas for improvement or something Flow Ninja Studio could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Director of Brand and Content of Giftify

Describe what your company does in a single sentence.

Giftify powers fully branded, omni-channel gift card programs for shopping centres, turning a simple product into a driver of footfall, revenue and strategic marketing value.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flow Ninja Studio to accomplish?

• Creation of a new company website
• Development of new art direction

SOLUTION

How did you find Flow Ninja Studio?

Online Search

Why did you select Flow Ninja Studio over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Flow Ninja Studio were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Flow Ninja was tasked with helping further develop the art direction that we had created in house and extend it to web properties. Once they had done this, they built a design system for our website, collaborated on a new information architecture and strategic messaging, and then built designs for each page template, plus assets for all pages. They delivered the finalised website in Webflow, which we had chosen as our desired platform before the project started. This included a drastically expanded website scope, with deep-dive product and use case pages, landing page templates and support for multiple languages.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

First, the refined Art Direction that was developed by Flow Ninja we were really happy with.

The design system was also delivered so that we could adapt it for our own web and mobile apps.

The website was delivered to a really high standard, both in terms of quality and performance. Our technical scores (PageSpeed Insights, technical SEO, pickup via GEO) are all excellent now.

This has also let us better showcase our products which has led to more sales conversations with new prospects and existing customers. Our organic traffic has been rising steadily since launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Flow Ninja were excellent to work with. They delivered everything to a really high level, and if we had feedback, they always took the time to make sure it was right and we were happy. This extended to new ideas that we had during the process, which they were always happy to acommodate. 

As well as a dedicated account manager, we also had direct lines of communication with the designers and developers working on our project, so they could be very receptive/responsive and seemed genuinely keen to decliver the best possible results.

Although the art direction part took a bit longer than timelined for, we were happy to extend the project by a couple of weeks to ensure the results were to the level we wanted and Flow Ninja were also happy to do this, spending time and bringing in more senior designers to deliver a really high-spec direction that was then applied across all the pages.

What was your primary form of communication with Flow Ninja Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

That they seemed to be as invested in creating the best possible website (in terms of design and development) as we were. There was never any sense from them that 'this is good enough, we don't have time for another round of reviews'. They always went above and beyond. Little details as well, like they woulud remind us to cancel the webflow package for our old website - it's something an agency doesn't need to care about, it doesn't affect them at all, but it really ensuured we felt like they cared about our project and they quickly felt like an extension of our own team. It's the best collaboration I've had with an external agency. And it was definitely a collaboration. Real synergy and working together to deliver more than the sum of our parts I think.

Are there any areas for improvement or something Flow Ninja Studio could have done differently?

Not that I can think of. A couple of people left the company midway through the project, but the replacement teammembers that Flow Ninja quickly got up to speed and they must have robust processes in place as an organisation, because it was pretty seamless from our perspective with the same standards and dedication to quality in design and development maintained throughout.