Flow Ninja

BACKGROUND

Please describe your company and position.

I am the Director of Brand and Content of Giftify

Describe what your company does in a single sentence.

Giftify powers fully branded, omni-channel gift card programs for shopping centres, turning a simple product into a driver of footfall, revenue and strategic marketing value.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flow Ninja Studio to accomplish?

• Creation of a new company website
• Development of new art direction

SOLUTION

How did you find Flow Ninja Studio?

Online Search

Why did you select Flow Ninja Studio over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Flow Ninja Studio were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Flow Ninja was tasked with helping further develop the art direction that we had created in house and extend it to web properties. Once they had done this, they built a design system for our website, collaborated on a new information architecture and strategic messaging, and then built designs for each page template, plus assets for all pages. They delivered the finalised website in Webflow, which we had chosen as our desired platform before the project started. This included a drastically expanded website scope, with deep-dive product and use case pages, landing page templates and support for multiple languages.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

First, the refined Art Direction that was developed by Flow Ninja we were really happy with.

The design system was also delivered so that we could adapt it for our own web and mobile apps.

The website was delivered to a really high standard, both in terms of quality and performance. Our technical scores (PageSpeed Insights, technical SEO, pickup via GEO) are all excellent now.

This has also let us better showcase our products which has led to more sales conversations with new prospects and existing customers. Our organic traffic has been rising steadily since launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Flow Ninja were excellent to work with. They delivered everything to a really high level, and if we had feedback, they always took the time to make sure it was right and we were happy. This extended to new ideas that we had during the process, which they were always happy to acommodate. 

As well as a dedicated account manager, we also had direct lines of communication with the designers and developers working on our project, so they could be very receptive/responsive and seemed genuinely keen to decliver the best possible results.

Although the art direction part took a bit longer than timelined for, we were happy to extend the project by a couple of weeks to ensure the results were to the level we wanted and Flow Ninja were also happy to do this, spending time and bringing in more senior designers to deliver a really high-spec direction that was then applied across all the pages.

What was your primary form of communication with Flow Ninja Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

That they seemed to be as invested in creating the best possible website (in terms of design and development) as we were. There was never any sense from them that 'this is good enough, we don't have time for another round of reviews'. They always went above and beyond. Little details as well, like they woulud remind us to cancel the webflow package for our old website - it's something an agency doesn't need to care about, it doesn't affect them at all, but it really ensuured we felt like they cared about our project and they quickly felt like an extension of our own team. It's the best collaboration I've had with an external agency. And it was definitely a collaboration. Real synergy and working together to deliver more than the sum of our parts I think.

Are there any areas for improvement or something Flow Ninja Studio could have done differently?

Not that I can think of. A couple of people left the company midway through the project, but the replacement teammembers that Flow Ninja quickly got up to speed and they must have robust processes in place as an organisation, because it was pretty seamless from our perspective with the same standards and dedication to quality in design and development maintained throughout.

BACKGROUND

Please describe your company and position.

I am the Sr. Marketing Director at a healthcare company

Describe what your company does in a single sentence.

We are health technology company providing a comprehensive suite of solutions for employers and health plans, including:

 public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers ‍
: full-service health benefit management for employers, TPAs, and health plans ‍
a single, scalable SaaS solution that health plans can utilize to manage all their claim workflows
Through these solutions, we are executing on its mission to give our country the infrastructure it needs for the healthcare we deserve. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flow Ninja Studio to accomplish?

• Build a new website from the ground up to display our new businesses into one
• Update branding

SOLUTION

How did you find Flow Ninja Studio?

Online Search

Why did you select Flow Ninja Studio over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Flexibility

How many teammates from Flow Ninja Studio were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project scope covered audience research, wireframing, design, a complete Webflow build, SEO deliverables, quality assurance, and animations. The final outcome was a brand-new Webflow website designed to better represent our updated brand.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successful Website Deployment: The new site launched smoothly without major issues, ensuring a fully functional and unbroken user experience across devices and browsers.
Improved User Experience: A more modern and intuitive design
Stronger Brand Alignment: The updated visual identity and messaging more accurately reflect our current brand, helping reinforce brand awareness and consistency.
Scalability and Maintainability: The Webflow build allows for easier updates and scalability moving forward, reducing development overhead.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team provided daily updates, shared clear timelines, and maintained a high level of transparency throughout the project. 

What was your primary form of communication with Flow Ninja Studio?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out was their problem-solving approach and willingness to offer constructive feedback where needed. They adapted quickly when our deadline was moved up by a month and remained flexible throughout the process, ensuring everything stayed on track without compromising quality

Are there any areas for improvement or something Flow Ninja Studio could have done differently?

No

BACKGROUND

Please describe your company and position.

 I am the Senior PR & MarCom Manager of a manufacturing company 

Describe what your company does in a single sentence.

Interconnet solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flow Ninja Studio to accomplish?

• Redesign our company website to create a modern, visually engaging, and premium-quality look and feel.
• Enhance the site architecture for a more organized, intuitive, and user-friendly navigation experience.
• Rebuild the UX and UI to deliver a smoother and more engaging user experience.

SOLUTION

How did you find Flow Ninja Studio?

Referral

Why did you select Flow Ninja Studio over others?

• High ratings
• Pricing fit our budget
• Portfolios

How many teammates from Flow Ninja Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Flow Ninja managed the complete overhaul of our corporate website, covering the full cycle from discovery and design to development and launch. The scope included:

• Website Redesign: Transforming the old site into a modern, visually engaging, and premium-quality platform aligned with our brand’s positioning.
• Site Architecture & Navigation: Restructuring the sitemap to deliver a more organized, intuitive, and user-friendly experience.
• UX & UI Development: Rebuilding the website’s user experience and interface to ensure seamless functionality, cross-device responsiveness, and visual consistency.
• End-to-End Delivery: Handling every stage of the project, ensuring smooth execution and timely rollout of the new website.

The final deliverable was a fully relaunched, modern, and scalable website that is both brand-reflective and user-focused.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website has been a clear improvement for our company. Some measurable outcomes and signs of success include:

• Improved User Engagement: The redesigned structure and navigation have made it easier for visitors to find relevant information.
• Positive Feedback: Both employees and external stakeholders have provided very positive feedback on the website’s modern design and usability.
• Brand Alignment: The new look and feel successfully reflect our updated brand identity and global positioning, which was a key strategic goal.
• Operational Efficiency: The backend improvements and reorganized site architecture have simplified content management for our internal team, making updates faster and more consistent.

Overall, the project achieved its goals of creating a modern, high-quality, and user-friendly platform, which has strengthened our online presence and supported our business communications.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team delivered items on time and was highly responsive throughout the project. They addressed our needs quickly and effectively, making the collaboration smooth and reliable.

What was your primary form of communication with Flow Ninja Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their continuous drive to make things better. Even during the design phase, when we requested multiple changes, they remained patient and committed, ultimately delivering a design that was both unique and eye-catching. On top of that, their development team was outstanding — incredibly efficient and able to resolve issues with impressive speed. Their combination of creativity, flexibility, and technical excellence truly set them apart.

Are there any areas for improvement or something Flow Ninja Studio could have done differently?

One area that could be improved is the project management approach. While the overall collaboration was excellent, the process of locating documents and files sometimes required going through multiple sources, including chat history. A more structured and centralized system for sharing project materials would make it easier for clients to access everything quickly and stay organized throughout the project.

BACKGROUND

Please describe your company and position.

I am the Online Marketing Manager of LONGi GmbH

Describe what your company does in a single sentence.

A global leader in solar technology, specializing in high-efficiency photovoltaic products and solutions for residential, commercial, and utility-scale applications. Known for innovation, quality, and a strong focus on sustainability.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flow Ninja Studio to accomplish?

• New European Microsite

SOLUTION

How did you find Flow Ninja Studio?

Online Search

Why did you select Flow Ninja Studio over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Flow Ninja Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Development of a responsive microsite in Webflow, including design implementation, ongoing iterations, and adjustments based on evolving project needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Faster time to launch: The microsite was delivered on a tight timeline, allowing the team to meet campaign or product deadlines.
• Improved user experience: The responsive design ensured smooth performance across devices, reducing bounce rates and improving engagement.
• Streamlined content updates: The Webflow CMS made it easier for internal teams to manage and update content without developer support.
• Higher conversion or engagement: Post-launch metrics may show an increase in contact form submissions, product inquiries, or page views.
• Positive stakeholder feedback: Internal and partner teams responded positively to the design, usability, and overall execution.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was efficient and reliable. They consistently delivered items on time, even as the project evolved and new requirements came in. Communication was clear and proactive throughout — they were quick to respond to questions, open to feedback, and flexible when timelines or priorities shifted. Overall, they made the process feel smooth and well-coordinated.

What was your primary form of communication with Flow Ninja Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their flexibility and calm approach under pressure. No matter how many changes came up or how tight the timelines got, they remained responsive, solution-oriented, and easy to work with. That level of professionalism and adaptability really set them apart.

Are there any areas for improvement or something Flow Ninja Studio could have done differently?

One area for improvement could be setting clearer expectations around technical limitations in Webflow early on. While the team handled workarounds well, a bit more upfront guidance on what’s easily doable versus what requires custom code could have streamlined decision-making. That said, they were always helpful and found practical solutions when needed.

BACKGROUND

Please describe your company and position.

I am the Brand Director of Trustly

Describe what your company does in a single sentence.

Trustly is the global leader in A2A payments.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flow Ninja Studio to accomplish?

• Elevate user journeys
• Enhance global design
• Boost conversion
• Increase content agility and scalability
• Further credibility
• Allow localized and personalized content

SOLUTION

How did you find Flow Ninja Studio?

Online Search

Why did you select Flow Ninja Studio over others?

• High ratings
• Good value for cost
• Highly motivated

How many teammates from Flow Ninja Studio were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SOW

Design
- Deliver a refined, conversion-driven design tailored to resonate with the target audience.
- Develop wireframes and responsive layouts based on a scalable design system.

Development
- Build the new website in Webflow with necessary custom integrations, including:
-- Salesforce Knowledge Base
-- Pardot forms

SEO
- Integrate SEO best practices into the design and development phase to support organic lead generation. Optimise on-page structure and internal links on site. Ensure that we are not penalized after migration from current site, set up proper redirects and conduct before and after comparison. 

Quality Assurance (QA)
- Conduct comprehensive quality assurance testing pre- and post-launch to ensure functionality and performance.

Deliverables include 20+ pages, from Core pages like B2B landing & contact us, to Products and Trustly-specific pages like why Trustly & blog, to B2C content including help center.

Key requirements

Website Design
- Wireframes for all key layouts
- A scalable, responsive design system

Website Development
- Webflow setup, including custom templates and components
- CRM and form integrations (Salesforce, Pardot)
- Webflow localization support

SEO
- Implementation of SEO best practices and localized content optimization
- Reverse Proxy setup for localized content

Content Migration
- Migration of existing content into the new CMS

Training and Documentation
- Comprehensive documentation for all components
- CMS training for internal teams

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• High-quality design and functionality delivered
• User journeys have been improved immensely
• CTAs and demos have been incorporated successfully
• Localization and personalization plays a bigger role
• CMS is easier to use, and shared globally
• Credibility increased through much higher visibility

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Project Management from Flow Ninja is immaculate. They are incredibly fast and clear, and often over-deliver in terms of communications and expectations. All needs met.

What was your primary form of communication with Flow Ninja Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Most impressively they are not only quick and qualitative but also go the extra mile in just about any area you point them towards. An invaluable partner.

Are there any areas for improvement or something Flow Ninja Studio could have done differently?

As with any new relationship, it's always trial and error. And with this specific project, we've had changes of ownership in multiple iterations. With that in mind – no notes.

BACKGROUND

Introduce your business and what you do there.

I'm the executive director of Fathers.com, the National Center for Fathering. We equip and inspire fathers and father figures to be actively involved in children's lives, aiming to improve child well-being and create a lasting positive family legacy.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flow Ninja Studio?

We needed help with the development and migration of our website from WordPress to Webflow.

SOLUTION

What was the scope of their involvement?

Flow Ninja Studio developed a new website complete with a fully functional LMS. The team also migrated all content from our old domain to the new one. The LMS included video courses with attachments. 

What is the team composition?

We worked with four teammates from Flow Ninja Studio.

How did you come to work with Flow Ninja Studio?

We found Flow Ninja Studio through a referral. The team's past reviews ranked them high on skill sets relevant to our project.

What is the status of this engagement?

We worked together in April 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Flow Ninja Studio's work exceeded our expectations far beyond any development team we've worked with over the years. The team not only achieved our goals but also made recommendations to improve our site. They delivered on those recommendations while working around the clock to help us surprise and delight our followers ahead of our already tight deadline. We were blown away by our project manager and lead developer. We intend to hire Flow Ninja Studio again to complete more complicated and extensive projects in the future. 

Moreover, the deployment and continued successful use of the new website were great. We saw a 40% increase in traffic and a 50% increase in user engagement across new material courses. 

How did Flow Ninja Studio perform from a project management standpoint?

Flow Ninja Studio's project management was focused, professional, and personable. The team delivered on and exceeded expectations. We primarily communicated via Slack and Google Meet.

What did you find most impressive about them?

We were impressed with Flow Ninja Studio's professional output and round-the-clock work ethic.

Are there any areas they could improve?

No, there weren't any.

BACKGROUND

Please describe your company and position.

I am the Website Marketing Manager of Oxford Summer Courses

Describe what your company does in a single sentence.

Oxford Summer Courses offers immersive, small‑group academic summer programs for students aged 9–24 (and adult learners), combining Oxford‑style tutorials across 40+ subjects with cultural excursions, college life experiences, and expert teaching in historic university and boarding‑school settings. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flow Ninja Studio to accomplish?

• Migrate the website to Webflow
• Maintain/improve performance
• Utilise Webflow CMS benefits

SOLUTION

How did you find Flow Ninja Studio?

Online Search

Why did you select Flow Ninja Studio over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Flow Ninja Studio were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with Flow Ninja Studio to migrate the Oxford Summer Courses website from Strapi to Webflow. The project included:

• Full website migration and Webflow development
• Structured CMS setup for hundreds of course, location, and resource pages
• Integration with Salesforce for apply forms
• QA and testing to ensure smooth performance post-migration

Flow Ninja focused on development. Together, we ensured a seamless, scalable, and easy-to-manage Webflow platform that supports future growth.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our main goal was to retain site performance going into our peak sales window, and we successfully achieved this. In fact, it was one of the smoothest migrations I’ve managed or been part of. Despite a tight timeline and complex requirements, we delivered the project on time without disruption to user experience, lead flow, or traffic.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I have no complaints at all. Communication was smooth throughout. We used Slack and had weekly check-ins, and the team was always super responsive and helpful. No task ever felt too big. Rastko and Nemanja were especially great to work with, even responding out of hours when needed. I genuinely can’t fault the team. Our account managers also deserve a mention, as they consistently kept us informed and up to date.

What was your primary form of communication with Flow Ninja Studio?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most was the team's attitude and collaboration. Despite a tight deadline and complex scope, they never pushed back. They were always positive, responsive, and open to discussion. We had a great environment where we could explore improvements together, which made the whole process enjoyable. The team was approachable, committed, and genuinely a pleasure to work with.

Are there any areas for improvement or something Flow Ninja Studio could have done differently?

It’s difficult to find flaws in a migration that went so smoothly. That said, migrating the apply form was one of the most complex parts of the project, both during and after launch. In hindsight, it might have helped to prioritise this earlier in the process.

Nemanja did an incredible job pushing through and getting it live in time despite the tight deadline, and we really appreciated the extra effort. My only reflection is that if it had been tackled earlier, it might have saved him some of the long hours toward the end. It's important to be kind to yourself during projects like this.

UPDATED REVIEW

This review was published on January 15, 2025.
Dr Guillermo Tirelli
Head of Tech, Oxford Summer Courses
Education
United Kingdom
11-50
Sep 2025 - Dec 2025
$10,000 to $49,999
Verified
Project summary
Flow Ninja Studio has re-platform a website into Webflow for an educational institution. They has migrated the site's content, including articles and course pages, and created forms integrated with Salesforce.

Feedback summary
Flow Ninja Studio has successfully migrated all pages and ensured the site's SEO and Google Analytics performance were unaffected. The team demonstrates excellent project management by completing high-quality deliverables on time, demonstrating investment in the project and impressive knowledge.

BACKGROUND

Please describe your company and position.

I am the Head of Tech of Oxford Summer Courses

Describe what your company does in a single sentence.

Provider of summer short courses for students aged 9-24 in Oxford, Cambridge and other locations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flow Ninja Studio to accomplish?

• Replatform our existing website into Webflow
• Improve CMS usability and security
• Upgrade to a market standard
• Collaborate with a great development team

SOLUTION

How did you find Flow Ninja Studio?

Online Search

Why did you select Flow Ninja Studio over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Flow Ninja Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had to replicate an existing website written in another technology into Webflow. The scope was quite ambitious:

Migration Scope: 
432 Articles - Article CMS
7 Course Category Pages - Course Category CMS
141 Course Pages - Courses CMS
72 Custom Pages - Unique pages
79 Subject in Location Pages - Subject Location CMS
53 Subject Pages - Subject CMS
10 Venue Pages - Venue CMS
5 Location Pages - Location CMS
4 Legal Documents - Legal Documents CMS
1 Home Page
1 FAQs Page - FAQs CMS
1 Careers Page - Careers CMS

At the same time we had very complex forms that had to be replicated and liaise with our Salesforce instance. In order to do that FlowNinja had to create costum forms to deal with the complexity.

The key deliverable was a perfect, working website, with the same functionalities as the one before but on a performant CMS platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We may sure all pages were migrated.

We took care of comparing SEO and Google analytics performance.

We perform internal and external QA of the data received via forms.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent project management and team. The went the extra mile and had everything completed in the greed time and with the highest quality - even when the complexity of the project was higher than expected initially.

What was your primary form of communication with Flow Ninja Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Every team member of Flow Ninja Studio has been really invested in the project. They are very knowledgeable and worked hard to understand the real business requirements and the best way of implementing long-term solutions.

Are there any areas for improvement or something Flow Ninja Studio could have done differently?

They are excellent on all aspects.

STAR RATINGS

Overall rating: 5
Quality: 5
Cost: 5
Schedule: 5
Willing to refer: 5

BACKGROUND

Introduce your business and what you do there.

Nursa connects healthcare facilities with qualified professionals to quickly fill open shifts. The platform offers a flexible, streamlined staffing and reduces administrative burdens.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flow Ninja Studio?

Our in-house team needed more help to build an enterprise website faster at scale. Project demanded specific functionalities that went beyond the capabilities of a standard Webflow setup.

SOLUTION

What was the scope of their involvement?

Flow Ninja Studio has been building custom code extensions that seamlessly integrate with the Webflow platform. This allows us to deliver on specific requirements, such as building new features, enhancing existing functionality, and integrating third-party systems.

For example, Flow Ninja Studio has integrated Algolia, worked with APIs, and created custom code. The integration with Algolia has enabled us to have better search, filter, and sort capabilities. Additionally, Flow Ninja Studio has implemented scripts, custom CSS, and HTML, which have contributed to the overall performance and design of our website.

What is the team composition?

We work with one teammate the most, and we’ve worked with two teammates at the same time for some months.

How did you come to work with Flow Ninja Studio?

We’re from the same country, Serbia, so I sent them an email. 

What is the status of this engagement?

We started working together in 2023

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Flow Ninja Studio has helped us speed up development, allowing us to grow even faster. The work has ensured smoother and more efficient website scalability and improved the overall user experience on the Nursa website.

How did Flow Ninja Studio perform from a project management standpoint?

We communicate well and work closely together. We meet once a week and communicate on Slack. We hired Flow Ninja Studio after our migration from WordPress, so we didn’t have special timelines on the project but more on the feature task level.

What did you find most impressive about them?

They have great energy and work in our native language. I like that South Serbia spirit and humor. ;)

Are there any areas they could improve?

Non-developers are missing more technical knowledge and understanding of the project itself.

BACKGROUND

Please describe your company and position.

I am the Executive Manager of Love and Respect

Describe what your company does in a single sentence.

We provide online content via courses, articles, and podcasts to help marriages and families. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flow Ninja Studio to accomplish?

• An online subscription platform behind a paywall that looked and functioned great.

SOLUTION

How did you find Flow Ninja Studio?

Online Search

Why did you select Flow Ninja Studio over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from Flow Ninja Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Flowninja provided a turnkey website that was designed beautifully and functioned in all the ways we needed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The subscription site has worked without complications behind a paywall. Content published has gone to the many places across the site that we need with the click of a button when publishing.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, Flowninja delivered on time and in fact was extremely patient with us, who were not always on time, or changed our minds.

What was your primary form of communication with Flow Ninja Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

All of the Flowninja staff we worked with (and continue to work with) are personable from the CEO on down. Friendships were even developed through the many hours meeting online or Slack messages, even though on different continents. They were always professional, but also always friendly. 

Are there any areas for improvement or something Flow Ninja Studio could have done differently?

I do not think so.

BACKGROUND

Please describe your company and position.

I am an executive at Landbot

Describe what your company does in a single sentence.

Landbot.io is a no-code, AI chatbot platform that empowers businesses to build frictionless conversational experiences from end-to-end. Turning conversations into profitable outcomes, Landbot helps Marketing, Operations, Sales, and Customer Service teams triple their efficiency and cut operating costs by 30% or more. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flow Ninja Studio to accomplish?

• Technical SEO
• Content Optimization and Keyword Research
• Website Development

SOLUTION

How did you find Flow Ninja Studio?

• Referral
• Other

Why did you select Flow Ninja Studio over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Flow Ninja Studio were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We began exploring Webflow development because we needed deeper technical expertise. While we had someone on the team familiar with creating pages in Webflow, we lacked the advanced development knowledge required to optimize performance and functionality. Despite Webflow being a no-code platform, achieving strong conversion rates still requires a solid understanding of development best practices.

Since our business is entirely inbound-driven—built around product-led growth and free signups—our website is a core asset. Its performance directly impacts user acquisition and engagement. To support our growth, we needed help with technical elements such as site speed optimization, scalable page creation, and technical SEO implementation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We've significantly accelerated our landing page production. We successfully launched three new landing pages within a single month—something that previously took much longer due to our multi-step process from wireframes in Miro to design and development.

In addition to improved velocity, we’ve also seen a substantial boost in site performance. Our page speed score increased from around 50 to between 80 and 90. A major contributor to this improvement was a complete overhaul of our website’s CSS structure, which optimized loading times and improved overall user experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

FlowNinja’s been super responsive since the start. We have weekly meetings with them, and before each one, they always send over an agenda, which we can add to as well. After the meeting, they follow up with a recap and clear action items, so everyone’s on the same page.

We also chat regularly on Slack, and they’re quick to reply whenever we need something. They consistently meet deadlines and keep things moving without us having to chase anything.

Honestly, that’s a big reason why we decided to expand the scope. Beyond web development, they’re now also handling our SEO efforts. It’s been a really smooth collaboration.

What was your primary form of communication with Flow Ninja Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What really stood out about working with FlowNinja is how knowledgeable and honest they are. In this industry, it’s not always easy to find people who are upfront. But with FlowNinja, they’ve always been super honest with us, and that’s something I really value.

On top of that, they’re just lovely people. Communication is great, and they honestly feel like part of our team here at Landbot. It’s been a really solid partnership.

Are there any areas for improvement or something Flow Ninja Studio could have done differently?

Nope, we are super happy.