Flow Ninja

BACKGROUND

Please describe your company and position.

I am the Head of Design of ProcessOut

Describe what your company does in a single sentence.

At ProcessOut we are building a payment orchestration platform bringing simplicity and flexibility to your payment stack. Our Payment Infrastructure provides Scale-ups and Enterprises all the tools they need to maximise conversion and minimise the cost of accepting payments. 

Our single API gives merchants access in one click to all payment APIs around the world and our performance tooling suite optimizes every step of a transaction. Our passionate team is on a collective mission to drive payments innovation and set merchants up for success.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flow Ninja doo to accomplish?

• Rebuild our company website

SOLUTION

How did you find Flow Ninja doo?

Referral

Why did you select Flow Ninja doo over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Flow Ninja doo were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Flow Ninja helped us rebuild ProcessOut.com. They partnered with us from the beginning to help define scope, right though to the final release.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The key outcomes for the project were: 

1. Delivering a core version of our marketing site on time and on budget 
2. Delivering something high quality and on-brand

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management and support throughout the project was excellent. Flow Ninja provided a dedicated person to manage the project. They were quick to respond to any questions and great and finding solutions to our requests and needs. The project manager ensured we were always on track to deliver the project on time.

What was your primary form of communication with Flow Ninja doo?

Virtual Meeting

What did you find most impressive or unique about this company?

Flow Ninja doo was a pleasure to work with. They come armed with a lot of expertise within their team so are were well equipped to support our project. It's clear they care about the details and this can be seen in the final product. And finally, they're just a really nice bunch of people - this is true of every individual I met, from the CEO right down to the engineers building the product.

Are there any areas for improvement or something Flow Ninja doo could have done differently?

I honestly can't think of anything Flow Ninja could have done differently. It's been a faultless experience and well run project.

BACKGROUND

Please describe your company and position.

I am the Digital Marketing Manager of Corpay One

Describe what your company does in a single sentence.

Corpay One automates and streamlines payments, reimbursements and approval flows for all businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flow Ninja doo to accomplish?

• Website maintenance
• Navigation redesign
• CMS updates

SOLUTION

How did you find Flow Ninja doo?

Online Search

Why did you select Flow Ninja doo over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Flow Ninja doo were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our collaboration with Flow Ninja doo had been ongoing for a long time and they are always happy to help implement design changes as well as create and update CMS, so it best fit our needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are still in the testing phase, but we have already seen increased avg. time spent on page as well as an increase in page visits.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our communication with the Ninjas has been excellent! For heavier implementations like cookie banners and integration updates, they have ensured perfect timing and had support on stand-by in case we needed to roll back updates.

What was your primary form of communication with Flow Ninja doo?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The excellent communication - the Ninjas use SixStar to provide us with a task overview, feedback links and time estimates which works very well. Additionally we also have a Slack channel to ensure quick and easy communication!

Are there any areas for improvement or something Flow Ninja doo could have done differently?

Generally speaking, we are very happy with their support!

BACKGROUND

Please describe your company and position.

I am the Former Head of Product Marketing of A.Team

Describe what your company does in a single sentence.

A.Team assembles teams of Silicon-Valley-level engineers, product managers, designers, and data scientists — tailor-fit to companies' innovation needs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flow Ninja doo to accomplish?

• Establish A.Team's use cases by building a filtering tool to browse case studies
• Maintain the marketing website
• Manage the implementation of rebrands, redesigns, etc.

SOLUTION

How did you find Flow Ninja doo?

Referral

Why did you select Flow Ninja doo over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Domain expertise

How many teammates from Flow Ninja doo were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

As we transitioned from working with a Webflow freelancer who had a medium-level understanding of Webflow's capabilities, Flow Ninja became our innovation partner for everything web development related. 

In addition to maintaining the website and implementing small iterations, Flow Ninja spearheaded a use case initiative which involved building a CMS for over 200 case study cards, tagging the cards based on use case keywords, and building a use case filtering tool to make the case studies easily searchable. The team also built a take-over navigation which emphasized A.Team's use cases — as well as built dynamic use case category pages.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Higher engagement on the website measured by time spent searching use cases

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, the team was very transparent, organized, and communicative. We had weekly check-ins as well as async communication via Slack and Email.

What was your primary form of communication with Flow Ninja doo?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Even if a request was impossible, they researched and experimented until it was no longer impossible.

Are there any areas for improvement or something Flow Ninja doo could have done differently?

Nothing fundamental. There was a little bit of a gap between the project manager's technical knowledge and their ability to communicate effectively about the project's status.

BACKGROUND

Please describe your company and position.

I am the Director of Communications of Re:Coded

Describe what your company does in a single sentence.

Re:Coded is a nonprofit organization providing youth in the Middle East and Türkiye with the skills and mindset to build sustainable careers in the digital economy as software developers and ux/ui designers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flow Ninja doo to accomplish?

• A new and more sleek and dynamic website
• Refreshing our brand through the website
• A solid CMS system to make it easier to work with

SOLUTION

How did you find Flow Ninja doo?

Online Search

Why did you select Flow Ninja doo over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned
• Webflow partner

How many teammates from Flow Ninja doo were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed to build a new website from scratch in a cms system that allowed us more freedom to change things. In the process, we were also looking to refreshen our brand a little bit.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A new website that looks great and is easy to work with!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From the beginning, we were deeply impressed with our communication flow. Everything was very organized, and every detail was really thought of in the process from the very first communication touch point to the end of the project. I remember thinking the name Flow Ninja was a bit quirky, but there has rarely been a more fitting name. It's important to add here, that every member of the Flow Ninja team was absolutely delightful to work with as people and as professionals. 

Working on a project together for that long, that really matters. We used Slack, Notion, Zoom and a few other tools to coordinate our work asynchronously and it worked smoothly all along. We got frequent updates and the whole team was very responsive and very hard-working.

What was your primary form of communication with Flow Ninja doo?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

People, process, project - they truly delivered on all three, and I think that was the truly unique part. It was a great collaboration with great people who we really felt were there for us and cared about the project. The streamlined process and frequently used tools of communication meant that there was rarely any confusion or delays that weren't natural. And finally the product - we love the design and we love how easy webflow is to work with.

Are there any areas for improvement or something Flow Ninja doo could have done differently?

Throughout the process, we worked to find the best way to bring our feedback to the team, and Notion was the tool we settled on working the best for both of us, so that was something we solved together. This was our first time developing a website with an external partner, so we weren't quite sure how much to bring to the table from the beginning, but this was also something we manage to work out in conversations with the team. All in all, just details that will always occur when two teams collaborate for the first time, but the trust and care from both ends made it easy to solve.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Jobbatical

Describe what your company does in a single sentence.

Jobbatical is a tech platform for relocation that makes processing employee visas and relocation 2x faster and 3x less expensive.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flow Ninja doo to accomplish?

Update and redevelop jobbatical.com website.

SOLUTION

How did you find Flow Ninja doo?

Referral

Why did you select Flow Ninja doo over others?

• High ratings
• Close to my geographic location
• Referred to me

How many teammates from Flow Ninja doo were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Redesign and update jobbatical.com

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fully designed and bug free website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They demonstrated an impressive ability to organize and streamline the entire development process. From our initial discussions to the final launch of the website, their team efficiently managed deadlines, tasks, and milestones, ensuring that the project stayed on track at all times. Their clear communication and responsiveness helped foster a collaborative atmosphere, making the entire experience smooth and stress-free.

What was your primary form of communication with Flow Ninja doo?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I recently had the pleasure of working with FlowNinja from Jobbatical,, and I must say that my experience with them was nothing short of exceptional. From their expert project management skills to their innovative creative direction and flawless development, FlowNinja truly exceeded my expectations.

One of the standout aspects of my collaboration with FlowNinja was their impeccable project management. They demonstrated an impressive ability to organize and streamline the entire development process. From our initial discussions to the final launch of the website, their team efficiently managed deadlines, tasks, and milestones, ensuring that the project stayed on track at all times. 

Their clear communication and responsiveness helped foster a collaborative atmosphere, making the entire experience smooth and stress-free. The creative UI/UX direction offered by FlowNinja was truly remarkable. They took the time to understand our vision for the website and translated it into an aesthetically pleasing and functional design. Their team of talented designers showcased their creativity, bringing fresh and innovative ideas to the table. 

I was impressed by their ability to balance modern design trends with user experience, resulting in a visually appealing website that also provided a seamless browsing experience for visitors. When it came to development, FlowNinja's expertise shone through. They flawlessly implemented the design into a fully functional webflow website. 

Their attention to detail was evident in every aspect of the development process, from responsive layouts to optimized loading times. They made sure that the website was not only visually stunning but also performed exceptionally well across various devices and browsers. 

Overall, my experience with FlowNinja from Jobbatical was outstanding, and I would highly recommend their services. Their efficient project management, creative direction, and expert development skills make them my first choice for webflow website development. We are incredibly satisfied with the final product, and I will definitely consider them for future projects.

Are there any areas for improvement or something Flow Ninja doo could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Customer Success Manager of Paal15

Describe what your company does in a single sentence.

Paal15 is a consulting and go-to-market agency helping B2B tech companies grow.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flow Ninja doo to accomplish?

• Help with development and design of our website as part of our rebrand.
• Continued help as we refresh pages.

SOLUTION

How did you find Flow Ninja doo?

Referral

Why did you select Flow Ninja doo over others?

Great culture fit, Referred to me

What was the size of Flow Ninja doo’s team?

2-5 Employees

What was your primary form of communication with Flow Ninja doo?

Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

As part of our rebrand we asked Flow Ninja to develop our new website. They also helped with key areas of design and UX.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Website was live on time and on budget.
• Problem areas in design/development were all resolved.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The ninja team have been fantastic to work with, rebranding our own website and for our client's projects. They are very agile, flexible, creative problem solvers, and always willing to go the extra mile! Even though we're working on projects across multiple countries and time zones, they really feel like part of our team.

What did you find most impressive or unique about this company?

Our website had a few different and new styles of elements. The Ninja team was able to help think outside the box and execute. Their project management skills meant we always knew where we were in the project.

Are there any areas for improvement or something {provider_name} could have done differently?

Their new app, SixStar, is really good but still in Beta. I think the main thing missing for me is an overview Timeline view.

BACKGROUND

Please describe your company and your position there.

I am a growth marketing manager at Hive. I take care of our CRM automations (workflows, lead segmentation, emails...) from the inbound side, report on our channels' performance and website requests mainly.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flow Ninja doo, and what were your goals?

We hired flowninja in to build our new website which went live in July 2022. Since then, we work on a regular basis with the agency for website requests/changes, new pages/components, and bug fixes. Our goal is to constantly improve our website and flowninja makes it easier for us.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for website agencies, and had a good deal with flowninja.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We provided flowninja with our new website's design (figma templates), and the team built it from scratch. They also supported in connecting our website forms to our CRM tool, and our customisation requests with code.

How many people from the vendor's team worked with you, and what were their positions?

Currently, we meet every week with a full stack developer that takes care of our website requests. A project manager sends us updates and reminders in a common channel between Hive and Flowninja. A business development manager checks up on the relationship every now and then.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Generally, tasks are delivered on time and with high-quality of work.

Describe their project management style, including communication tools and timeliness.

We use toggle for our website requests which are tasks for flowninja. We discuss them every Monday and agree on deadlines, get clarifications ad prioritize.

What did you find most impressive or unique about this company?

We're impressed with how supportive Flow Ninja doo has been. They are also happy to answer all questions we may have, not only deliver the task.

Are there any areas for improvement or something they could have done differently?

Since we hired flow ninja till now, there has been great progress in the way we work together (a new management style has been implemented after our website went live last year).

BACKGROUND

Please describe your company and your position there.

We are a compliance software-as-a-service company based in Berlin. Empowering SMBs to become (GDPR) compliant in a fast, digital and reliable way. I am the Marketing and Growth Specialist.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flow Ninja doo, and what were your goals?

We hired Flow Ninja as we needed web development and redesign assistance on Webflow to highlight our business and its new features.

SOLUTION

How did you select this vendor and what were the deciding factors?

They were referred to us by our customer who's had a good experience working with Flow Ninja.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

FN helped us in producing a webflow site, new landing pages, improve existing landing pages for better reach and conversion, errors and bugs.

How many people from the vendor's team worked with you, and what were their positions?

We work with a project manager, a designer, and a developer, a client success manager from their team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our website looks great, and the page load speed is extremely fast, which is always a crucial factor for us. We've usually had a very tight timeline. FN has always been very responsive and tries their best to fulfil our requests on time. There were some minor bugs and web design issues now and then but they've always been quick to fix them immediately.

Describe their project management style, including communication tools and timeliness.

We use Slack as our main communication channel. We'd receive regular progress updates on our requests and would also have the opportunity to further explain or clarify projects to facilitate the process.

What did you find most impressive or unique about this company?

They are truly the experts when it comes to Webflow and always fulfilling our needs no matter the deadline.

Are there any areas for improvement or something they could have done differently?

Other than the feedback mentioned above, all is good.

BACKGROUND

Please describe your company and your position there.

We are a growing startup in the education tech sector.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flow Ninja doo, and what were your goals?

Our website was outdated in terms of our audience and offerings, so we worked with Flow Ninja to design entire new sections and pages to reflect our current identity and messaging. The goal was to make our website the one source of truth about what we do and who we are, and make it ready to start generating inbound leads.

SOLUTION

How did you select this vendor and what were the deciding factors?

One of my colleagues had worked with Flow Ninja on a small project earlier and had a good experience, so we decided to trust them again with our new project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off call with the team where we put our requirements and ideas to them, and discussed a retainer model. After submitting a list of deliverables, we received a timeline and project steps. It was a lot of close collaboration over the recent months.

How many people from the vendor's team worked with you, and what were their positions?

Our main poc was the project manager/QA, in addition to which there was a designer and a developer that worked with us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our new website looks really good, and we have received good feedback from org executives for the new look and design. We have also started getting inbound leads through the site via the forms we added to the site.

Describe their project management style, including communication tools and timeliness.

We used Slack for all communication, and it worked well for us. We would get a heads-up about everything being worked upon in each sprint and timely updates about progress. Everybody was very responsive and helpful.

What did you find most impressive or unique about this company?

They truly are experts when it comes to Webflow. They are always open to suggestions, give great input, and have a lot of patience! It has been a pleasure working with such a professional team.

Are there any areas for improvement or something they could have done differently?

All good.

BACKGROUND

Introduce your business and what you do there.

I'm an executive at an automation platform for healthcare.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flow Ninja doo?

We needed web design and development.

SOLUTION

What was the scope of their involvement?

Flow Ninja doo has been doing web design for us using Web Flow.

What is the team composition?

We work with a project manager, a designer, and a developer from their team.

How did you come to work with Flow Ninja doo?

Someone who knew about their work highly recommended them to me, and we hired them because they were experts in Web Flow. We've been meticulous in how we approached this, so we sent out an RFP to 27 different agencies, and Flow Ninja provided a response to all the details, and we selected them as our preferred agency for this project.

What is the status of this engagement?

We started working with them in May 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

One of the things that we wanted to do was ensure that all the page download speeds were very fast, and nearly every page on the website scores a 95 or higher on the Google page speed download test.

How did Flow Ninja doo perform from a project management standpoint?

We've had an aggressive timeline, and they've been responsive and worked hard, delivering on time with us, which is fantastic. It has made project management more challenging, but they've been very accommodating and do everything we ask to get everything done.

Regarding communication and tools, we use Slack, early morning calls, Loom, and a project management tool to track and maintain the overarching project plan.

What did you find most impressive about them?

Their ability to deliver very high-quality work in a short time has impressed me the most.

Are there any areas they could improve?

Time zone differences can be challenging, but I knew this before going into the project. They're hardworking and responsive and do great work, so I'm happy to accommodate them in terms of time zone. I'd not feel that way if their work weren't as good.

There are also probably ways to improve their project management. I like their flexibility; however, they could improve on reporting and estimating. It's not the most important thing, but it would be helpful.

Do you have any advice for potential customers?

If you're hiring an agency, you need a concrete plan about what you're looking for. We had a detailed RFP that we shared internally, and we were clear about what we wanted to get out of the project. This enabled us to communicate what we were looking for, ensuring success.

Also, be flexible, like with the time zones and the fluidity of how they work. Flow Ninja's ability to respond might not be an advantage for a larger company or people that are more structured. Still, that flexibility and ability to change projects midstream was fantastic for us.