Flip Flop Freelance

BACKGROUND

Please describe your company and your position there.

I am the owner and licensed provider of a psychotherapy private practice

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flip Flop Freelance?

to design, implement and maintain my company website

SOLUTION

How did you select this vendor and what were the deciding factors?

Cindy is very creative and knowledgeable. I chose her because of her expertise in web design . . . she also has a background in the mental health field so felt she would really get the vibe I was trying to create with my website.

Describe the project in detail and walk through the stages of the project.

Cindy quoted the project giving me options for the design. I created the content. Cindy put it all together. Cindy was SO patient with me as I procrastinated getting content to her. She gave me gentle nudges along the way. Cindy continues to maintain and update my website as needed. She promptly responds to requests and get s them done without any delay.

How many resources from the vendor's team worked with you, and what were their positions?

I only worked with Cindy

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I continue to get compliments on my website from clients!! They like how it is organized, the ease with moving around in addition to the content.

How effective was the workflow between your team and theirs?

Excellent

What did you find most impressive or unique about this company?

I had zero knowledge about how or where to start. Cindy provided me with the necessary information, guided me through the steps, was highly knowledgeable about the technical areas

Are there any areas for improvement or something they could have done differently?

No, it was such an easy process and a pleasure to work with them.

BACKGROUND

Please describe your company and position.

I am the Principal of Collons Communications

Describe what your company does in a single sentence.

Collons Communications is a marketing communications firm specializing in the built environment.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flip Flop Freelance to accomplish?

• Create my company website.
• Collaboration to create and optimize client websites.

SOLUTION

How did you find Flip Flop Freelance?

Referral

Why did you select Flip Flop Freelance over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Flip Flop Freelance were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Flip Flop Freelance has been a collaborative and preferred partner, delivering outstanding website consultation, design, optimization, and upkeep. They are our go-to partner for Wordpress expertise.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Seamless integration and easy to work with. They're great at making suggestions to improve website design and optimization.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Collaborative and always on time and on budget.

What was your primary form of communication with Flip Flop Freelance?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Willingness to work within budget and scope - collaborative and creative.

Are there any areas for improvement or something Flip Flop Freelance could have done differently?

n/a

BACKGROUND

Please describe your company and position.

I am the Owner of Ginny Smith Writes

Describe what your company does in a single sentence.

Freelance writing and editing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flip Flop Freelance to accomplish?

• Design a website for my freelance business
• Provide an easily updated online portfolio
• Offer ongoing website maintenance

SOLUTION

How did you find Flip Flop Freelance?

Online Search

Why did you select Flip Flop Freelance over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Flip Flop Freelance were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Flip Flop Freelance designed two websites for my business over a seven-year period, as well as managing all technical aspects of the websites and providing ongoing site maintenance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The websites Flip Flop Freelance has designed for my freelance business have attracted new clients and many compliments.My writing portfolio is easy for potential clients to access and navigate, and Cindy is expeditious about updating materials when needed. I really value her expertise and guidance on all technical aspects of my website, and her ongoing maintenance services gives me peace of mind.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Flip Flop Freelance has always managed my website projects expertly, welcomed my feedback, and delivered highly professional websites on time and within budget.

What was your primary form of communication with Flip Flop Freelance?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Cindy is a highly skilled website designer and is delightful to work with.

Are there any areas for improvement or something Flip Flop Freelance could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

Family court services, Director.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flip Flop Freelance?

Website design and management.

SOLUTION

How did you select this vendor and what were the deciding factors?

Looked up web designers and found that Flip Flop had done similar work for similar companies.

Describe the project in detail and walk through the stages of the project.

Discussed company needs and services desired via email and phone. Flip Flop provided examples of similar projects.

How many resources from the vendor's team worked with you, and what were their positions?

One. Owner.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Quick implementation of design and website. Generated many new clients.

How effective was the workflow between your team and theirs?

Work flow was timely and effortless. Very satisfied with every aspect of this.

What did you find most impressive or unique about this company?

She understood both my business/service sector as well as web design.

Are there any areas for improvement or something they could have done differently?

No, I absolutely loved working with Flip Flop. I was never disappointed. Easy to communicate with and very responsive. Great product and design.

BACKGROUND

Please describe your company and your position there.

Managing Partner of a boutique Management Consultancy

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flip Flop Freelance?

Design, build and maintain our company website

SOLUTION

How did you select Flip Flop Freelance and what were the deciding factors?

I don't remember how we selected Flipflop; the decision was made years ago. Regarding the deciding factors, to do remember that the provided example websites (examples of her work) were professional in appearance and that her pricing was reasonable.

Describe the project in detail and walk through the stages of the project.

Design, build and maintain our company website

How many resources from the Flip Flop Freelance team worked with you, and what were their positions?

1 - Cindy herself

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have a functioning website and have never considered switching vendors. Cindy is responsive and easy to work with

How effective was the workflow between your team and theirs?

Effective

What did you find most impressive or unique about this company?

The team is friendly, responsive, and easy to work with. She answers my occasional questions quickly and with detail

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I am the owner of a underground irrigation business in North Idaho. We do service, maintenance, and installation of underground irrigation systems.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flip Flop Freelance, and what were your goals?

We had Flip Flop Freelance build and maintain our website several years ago. With the newly build website we went from a mostly unusable website to a great website which saw an increase in traffic over four fold.

We get many comments on the ease of use that our website gives the customer. Our website is at the top of most all search engines which brings use many new customers. Flip Flop Freelance has met and exceeded all our goals because of the new website. The follow-up care we get.

SOLUTION

How did you select this vendor and what were the deciding factors?

Flip Flop Freelance was highly recommended to us and they didn't disappoint.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Build a new website and maintained it.

How many people from the vendor's team worked with you, and what were their positions?

1

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We saw our internet traffic increase four fold from the old website.

Describe their project management style, including communication tools and timeliness.

We communicate mostly by email and Cindy contacts us regularly.

What did you find most impressive or unique about this company?

The ease of communicating ideas and having Cindy fully understand what we were trying to say and then incorporate them into our website.

Are there any areas for improvement or something they could have done differently?

Everything has worked perfect from day one.