Flighted

BACKGROUND

Introduce your business and what you do there.

I’m a co-founder of a company that offers advanced, clinically driven skincare services. We specialize in laser treatments for skin rejuvenation, hair removal, and tattoo removal, focusing on efficiency, pricing transparency, and accessibility.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flighted?

We needed help maximizing quality leads from Google and Meta for all our markets (Minnesota, Michigan, Missouri, and Georgia).

SOLUTION

What was the scope of their involvement?

Flighted provides creative support for Meta, including ad graphics and copywriting. The team also handles our campaign structure and performance monitoring.

What is the team composition?

We work with 2–5 teammates from Flighted.

How did you come to work with Flighted?

We found them through a referral. We chose them over other options because they had high ratings, their company values were similar to ours, and there was an alignment in general strategy and direction.

What is the status of this engagement?

We started working together in June 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Flighted has maximized and doubled our leads while keeping our customer acquisition cost (CAC) at historical averages. We’ve also seen improvements in our first-time impressions and lead quality. The leads are more likely to convert, and we’ve seen an increase in our conversion value.

How did Flighted perform from a project management standpoint?

Flighted mostly delivers on time and has good communication throughout the project. We communicate through virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

I’m impressed with their ability to stay on top of priorities, proactive engagement, and expertise in Meta.

Are there any areas they could improve?

There’s nothing they need to improve; I’m satisfied with their work so far.

BACKGROUND

Please describe your company and position.

I am the Artist/Owner of Lindsay Letters

Describe what your company does in a single sentence.

Lindsay Letters is an art-forward home and lifestyle brand, specializing in high end canvases, art prints, and carefully chosen layering items to help you create a restorative, intentional home.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flighted to accomplish?

• Increase revenue
• Increase brand awareness

SOLUTION

How did you find Flighted?

Referral

Why did you select Flighted over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Flighted were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Ongoing Meta ads management
• Ongoing Google Ads Management
• Media buying & promotional advising
• Q4 promotional advising
• Weekly performance reviews 
• Ad creation – static & video

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased website traffic, increased conversion, increased revenue, increased brand awareness.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Flighted team communicated promptly and thoroughly, were beyond helpful in every scenario, and were wonderful to work with. They were patient and gave easy to understand, expert answers to every question, were solution-oriented and results driven. They brought both experience and kindness.

What was your primary form of communication with Flighted?

Email or Messaging App

What did you find most impressive or unique about this company?

The world of media buying is ever changing and complex, but the Flighted team broke all metrics down into easy-to-understand, measurable results. They continued to titrate and emprove without being prompted to. They demonstrated integrity and I never doubted that they were taking care of their contract responsibilities. They cared for the success of my business.

Are there any areas for improvement or something Flighted could have done differently?

There's nothing I would offer to Flighted that I think they should have done differently.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Blip, a marketing automation tool for performance marketers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flighted to accomplish for Blip as a marketing automation tool?

We hired Flighted to launch us profitably on Meta ads and scale the channel to at least $50,000 in annual contract value (ACV) by driving qualified leads for our software tool.

SOLUTION

Can you describe the scope of work Flighted handled for this project with Blip? Please include the main deliverables if you can.

Flighted handles all media buying, ad creative production, and creative/messaging strategy, as well as the landing page experience and funnel strategy. The team produces dozens of ads per month, a mix of static and video. They manage our evergreen direct-response campaigns on Meta. They’ve also produced a landing page designed to convert cold ad traffic to start free trials of our software.

What is the team composition?

We work with 2–5 teammates from Flighted.

How did you come to work with Flighted?

We found them through an online search. They had high ratings, a great culture fit, and were referred to me.

How much have you invested with them?

We’ve spent around $50,000.

What is the status of this engagement?

We started working with them in January 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen a 5x pipeline ROAS in the first month, more than 100% above our target. We’ve also generated $150,000 in the first month of ACV from Meta ads.

How did Flighted perform from a project management standpoint?

Flighted is extremely professional and diligent with product management. All deliverables have been produced on time and of a high caliber compared to other Meta ads agencies we’ve worked with.

We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

The team has deep expertise in B2B Meta advertising. They eschew outdated strategies and focus only on what’s going to move the needle for our business. They’re effective creative strategists, with a keen ability to test messaging and identify winning customer personas that have enabled us to scale very quickly.

Are there any areas they could improve?

No, there aren’t any.

BACKGROUND

Introduce your business and what you do there.

I’m the Chief of Staff to the EVP of Marketing at Podium, an all-in-one AI-powered lead conversion and communication platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flighted?

We needed help with Meta creative, campaign management and scaling, as well as all testing optimizations.

SOLUTION

What was the scope of their involvement?

Flighted provides creative concepting, creation, ad management on the platform, budget recommendations, reporting, campaign optimization recommendations, audience testing, and landing page testing. The team also provides weekly reports, 4–5 ad creative concepts per month, and test plans to test audiences and landing pages.

What is the team composition?

We work with 2–5 teammates from Flighted.

How did you come to work with Flighted?

Someone referred Flighted to me. I chose them over other options because they had high ratings, their pricing fit our budget, and they had really exceptional case studies. 

What is the status of this engagement?

We started working with Flighted in January 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Flighted has improved our on-platform metric efficiency (CPM, CPC, CTR), full funnel optimization, cost per MQL, booked meetings, and closed won. The team hit our cost per MQL off the gate and has scaled aggressively while maintaining efficiency. For example, we’ve doubled our budget month-over-month, and Flighted’s creative and audience testing maintains our CPL efficiency. Moreover, the new audience test has unlocked a 20% on-platform improvement, and the new landing page test has a 5% improvement. Flighted’s creative work is among our top performers.

How did Flighted perform from a project management standpoint?

Flighted delivers on time. We communicate via slack and biweekly meetings. 

What did you find most impressive about them?

Flighted’s mastery of the channel, strategic recommendations, understanding of our value proposition and messaging, and rigor around testing are super impressive.

Are there any areas they could improve?

There’s nothing Flighted could improve on.

BACKGROUND

Please describe your company and position.

I am the Chief Marketing Officer

Describe what your company does in a single sentence.

The world's first at-home nail salon. Powered by robotics + AI, paints, and dries your nails with just the press of a button from the comfort of your own home.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flighted to accomplish?

• Pre-order campaign

SOLUTION

How did you find Flighted?

Referral

Why did you select Flighted over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Flighted were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Complete setup of client ad account on Meta 
• New landing page designed for conversion 
• 10+ video ads every month 
• UGC / content creator referrals and management

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Flighted delivered a consistent 2.5+x ROAS on Meta on a new-to-the-world product and a high volume of creatives every month with the assets that we had. Landing page delivered on conversions. Overall campaign was a success and delivered the objectives we set out at kickoff.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Flighted delivered all key assets on time, in full, and was very responsive to our needs / the occasional emergency that happened.

What was your primary form of communication with Flighted?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Flighted runs a tight ship - they are reliable partners for any startup looking to break into paid performance without frills, and are a one-stop-shop that can manage media as well as creative.

Are there any areas for improvement or something Flighted could have done differently?

Given that we are such a new product and category-disruptive innovation, it's hard to say that Flighted could have predicted the results any better - but firmer guidance on expectations ahead of campaign launch would have probably served us well through the better-than-expected start and then the inevitable rise of CAC.

BACKGROUND

Please describe your company and position.

I am the VP, Marketing of a healthcare company
Describe what your company does in a single sentence.

Integrated food-as-medicine platform

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flighted to accomplish?

• Aquire 300 DTC members who would attend an initial visit with an RD

SOLUTION

How did you find Flighted?

Referral

Why did you select Flighted over others?

• Pricing fit our budget
• Referred to me

How many teammates from Flighted were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Flighted helped us go-to-market for our launch of DTC RD services in five states. They were responsible for everything from creating the strategy, creating the content, setting up the ad campaigns, running the ad campaigns, optimizing them on a weekly basis, budget forecasting and growth projecting.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Flighted was able to help us set a baseline CAC for acquisition and then help us bring it down approximately 3X throughout our time working together. They were also able to help us determine what type of ads performed best and recommended several experiments (sign-up flow, email, landing page) that supported and improved our conversion goals. Flighted was also instrumental in demonstrating volume and quick ramp which allowed us to invest further in DTC.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they always delivered everything on time. There were moments when I wanted more time to spend on video calls discussing the strategy and next steps, but recognized that because of their affordable cost, they had to limit call time with clients.

What was your primary form of communication with Flighted?

Virtual Meeting

What did you find most impressive or unique about this company?

They are smart, scrappy, fast and affordable.

Are there any areas for improvement or something Season could have done differently?

Pushing more into understanding and supporting the optimization of the full-funnel experience to help support conversion more deeply could bring more value to the table and allow for longer-term partnerships.

BACKGROUND

Please describe your company and position.

I am the Director of Operations of tapouts

Describe what your company does in a single sentence.

A mental health platform for children teaching about social emotional skills, identity, mindset, and lifestyle through virtual group coaching.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flighted to accomplish?

• Reduce CAC

SOLUTION

How did you find Flighted?

• Online Search

Why did you select Flighted over others?

• Great culture fit
• Other

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Flighted to spearhead our growth marketing initiatives. We needed day to day management of paid advertising, as well as funnel optimization and long term growth strategies.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• CAC
• CPL

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Overall the team was very skilled, thorough, and reliable. They had a clear understanding of goals and requirements and were able to deliver results! Not only did the team manage day to day execution of paid advertising but provided creative strategy and initiatives for funnel optimization. Communication was superior and all questions and concerns were met with prompt and thorough responses, making for a highly successful partnership.

What was your primary form of communication with Flighted?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

The team has unmatched expertise and skills in the industry. In additional to being professional and responsive, their ability to make complex ideas and technical issues easy to understand is impressive.

Are there any areas for improvement or something Flighted could have done differently?

Not within the scope of work they did for us, overall very keen and a pleasure to work with.

BACKGROUND

Please describe your company and your position there.

I'm the head of growth for a direct to consumer health and wellness supplement company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flighted, and what were your goals?

We were launching on new paid social media channels (TikTok and Snapchat) and needed expertise managing the strategy and day-to-day execution

SOLUTION

How did you select this vendor and what were the deciding factors?

We heard of Flighted through a referral, met with the team and it was a no brainer to bring them on board. They had the expertise, attitude, and cost we were looking for.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

The main scope was to create overarching strategy and carry out day-to-day execution of paid media on TikTok and Snapchat. Flighted also provided creative strategy and ultimately UGC videos.

Performance metrics were followed and the team was proficient in platform reporting, Google Analytics, other attribution tools, and Looker Studio reporting.

How many resources from the vendor's team worked with you, and what were their positions?

We mostly worked with the founder of Flighted but then as the agency expanded, started to meet and work with other members of the agency.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Flighted maintained a high level of performance for the duration of our partnership. We had advertising performance metrics that they consistently achieved and some.

How effective was the workflow between your team and theirs?

Communication was great. Very responsive to individual messages and maintained regular meeting cadence. All deadlines and asks were met.

What did you find most impressive or unique about this company?

The expertise from the team is what stands out. And the ability to be efficient and realistic, always providing broad industry knowledge that was helpful to the direction of our marketing. This team gets it.

Are there any areas for improvement or something they could have done differently?

This would be a nitpick, but perhaps more (it definitely wasn't absent) encouragement/push to us for testing new things.

BACKGROUND

Introduce your business and what you do there.

I’m the director of go-to-market (GTM) at Gushwork, an AI company that helps B2B businesses grow their revenue.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flighted to accomplish for Gushwork?

We hired Flighted to manage our paid Meta ads.

SOLUTION

What was the scope of their involvement?

Flighted provides end-to-end Meta ads services, including media buying, creative development, and management.

What is the team composition?

We work with 2–5 teammates from Flighted.

How did you come to work with Flighted?

We found them through an online search. We chose them because their pricing fit our budget, they offered good value for the cost, their company values aligned with ours, and they had case studies relevant to our business and a strong founder.

How much have you invested with them?

We’ve spent an undisclosed amount.

What is the status of this engagement?

We started working with them in January 2023, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Flighted has scaled our Meta ad spend 5x while holding our customer acquisition cost (CAC). Meta is now our primary GTM channel. We’ve also seen positive results in our cost per demo and cost per show-up.

How did Flighted perform from a project management standpoint?

Flighted’s project management is reliable; they deliver on time. We communicate via Slack.

What did you find most impressive about them?

Flighted’s knowledge about the Meta ecosystem and new strategies is impressive. They’re also good communicators and proactive.

Are there any areas they could improve?

They could improve the quality of the landing page and creatives. They could also be more proactive with efforts outside of the main deliverables.

BACKGROUND

Please describe your company and position.

I'm an executive at Tie

Describe what your company does in a single sentence.

Identifies anonymous users on people websites then uses AI to predict the user's buying probablility. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flighted to accomplish?

• Paid Media on Meta
• Cost per lead
• More Pipeline

SOLUTION

How did you find Flighted?

Referral

Why did you select Flighted over others?

High ratings

How many teammates from Flighted were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

run all of our meta paid media

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

they were great. cost per lead, budget management and creative. we were happy.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

on time. on budget. and great results.

What was your primary form of communication with Flighted?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Flighted's creative strategy, deployment, and budget management were impressive.

Are there any areas for improvement or something Flighted could have done differently?

no we were happy, just had budget restrictions into the new quarter.