Flexum

BACKGROUND

Please describe your company and position.

I am the Head of Product of Speakap

Describe what your company does in a single sentence.

Speakap is a mobile-first Employee Experience Platform designed to connect frontline and deskless workers with the tools, information, and community they need, all in one secure hub, enabling better engagement and streamlined operations without the need for work email or desktop access.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flexum to accomplish?

• Modernise Speakap’s web and mobile experience through a complete UI/UX redesign
• Improve usability and visual consistency
• Create a scalable design system aligned with the company’s growth

SOLUTION

How did you find Flexum?

Flexum got in touch with us

Why did you select Flexum over others?

• Great culture fit
• Good value for cost
• Impressive portfolio

How many teammates from Flexum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

 Collaborating with Product and Engineering teams Creating, evolving and maintaining the new design system Creating mockups and prototypes as part of product discovery Creating high-fidelity designs Supporting development (web) 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased engagement and customer satisfaction due to improved UI/UX
• Improved development speed due to visual and behavioural consistency across the product and supported platforms

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Items were delivered (mostly) on time. When delays happened, an advance notice and explanation were provided.
• Clear, smooth, on-time communication via a dedicated Project Manager, who is also pro-active.
• Adjusted to our needs when we requested process, scope and other changes. Worked with us to identify and introduce improvements in how we collaborate.

What was your primary form of communication with Flexum?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Professional and skilled
• Genuinely interested in the product they worked on
• Resilient

Are there any areas for improvement or something Flexum could have done differently?

We are happy with our collaboration. Our colleagues from Flexum showed openness, flexibility and resilience whenever we faced any challenges together.

BACKGROUND

Please describe your company and position.

I am the CEO of Angle

Describe what your company does in a single sentence.

We are the everywhere loyalty platform for premium Shopify brands.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flexum to accomplish?

• Develop the Angle app to enhance customer loyalty directly within Shopify stores
• Implement a store credit rewards system, offering seamless integration with Shopify
• Enable referral functionality to allow customers to refer friends and expand the store’s customer base
• Create an intuitive interface within the Shopify admin, making it easy for merchants to set up and manage loyalty program

SOLUTION

How did you find Flexum?

Referral

Why did you select Flexum over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Flexum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Flexum built a custom Shopify application, infrastructure to host and manage the application on Google Cloud Platform, Webflow website and UI/UX/Development, Application monitoring and support, and ongoing custom application development.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Seamless integration and operation within Shopify’s ecosystem.

Positive feedback from merchants on the ease of setup and use

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Flexum has been very proactive and disciplined in owning the project delivery of our application. They have swapped resources into our project at critical delivery windows to meet our needs and we have connection and visibility from the leaderhip of the business to ensure our success. Overall very pleased.

What was your primary form of communication with Flexum?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Extremely talented, very professional, willing to go the extra mile to do the right thing, takes ownership and accountability of problems if they occur, and very dependable. Great to work with and feels like part of our company.

Are there any areas for improvement or something Flexum could have done differently?

None, they have been wonderful partners.

BACKGROUND

Please describe your company and position.

I am the ASO Consultant of Phiture

Describe what your company does in a single sentence.

Phiture is a mobile growth consultancy and agency working with the teams behind leading apps. Using the company’s industry-acclaimed Mobile Growth Stack as a strategic framework, Phiture team offers 5 key services: App Store Optimization, Performance Marketing, User Retention/CRM, Subscription Revenue Optimization services and Growth Consulting.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flexum to accomplish?

To help develop and maintain an app marketing tool.

SOLUTION

How did you find Flexum?

Referral

Why did you select Flexum over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Flexum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work with Flexum, revolved around the optimization and enhancement of our customer software. Key deliverables included the enhancement of system efficiency through in-depth analysis, incorporation of additional features to improve functionality, provision of UI/UX support to ensure an intuitive and user-friendly interface and systematic debugging to correct errors and ensure smooth operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes that demonstrated the progress and success of our partnership with Flexum included enhanced system efficiency, evidenced by a significant decrease in system lag, faster loading times, and improved response times. The adoption rate of new features was increased. Positive changes in user experience were marked by improved customer satisfaction scores.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working with Flexum was a thoroughly positive experience. Their team was not only professional and efficient but also incredibly quick in their responses. They ensured the timely delivery of all tasks, demonstrating great project management skills. Flexum's use of agile methods made planning and execution straightforward and effective. When confronted with issues or complex tasks, they tackled them proactively, keeping communication clear and consistent throughout. 

Beyond their technical capabilities, Flexum stood out for their warmth and friendliness and made every interaction feel like a partnership. They remained positive and committed to finding solutions, even when faced with challenges. Their dedication to detail and achieving the best possible outcomes often exceeded our expectations. Their team was friendly and approachable, making collaboration a pleasure. In sum, working with Flexum was not just about productivity, but also about enjoying a delightful experience marked by exceptional professionalism, genuine camaraderie, and a commitment to excellence.

What was your primary form of communication with Flexum?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stands out as most unique and impressive about Flexum is their harmonious blend of thorough professionalism and genuine cordiality. Their professionalism manifests through effective project management, swift responses, and adept application of agile methodologies. It was their warm and collaborative approach that set them apart from other service providers.

Flexum showcases an evident passion for their work, coupled with a resilience in the face of challenges and a commitment to excellence. Their communication is consistently clear and transparent, and their team is approachable and friendly, which significantly enriches the overall partnership experience.

Are there any areas for improvement or something Flexum could have done differently?

There was nothing they needed to improve on.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of Castos, a SaaS podcast platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flexum?

We needed to build a mobile app as an extension of our platform.

SOLUTION

What was the scope of their involvement?

Flexum is utilizing React Native to build and develop a mobile app compatible with the iOS and Android platforms.

We started with a discovery phase and from there, they started creating the technical specifications and designing the wireframes. After that, they started building the first version of the app and we’ve since added more features, as they continue to provide us with maintenance and support.

It’s podcast listening app, so the main functionality is streaming and listening to audio files, as well as watching videos.

What is the team composition?

We mainly communicate with the project manager and developer.

How did you come to work with Flexum?

We came across Flexum through a referral.

How much have you invested with them?

So far, we’ve invested about $50,000.

What is the status of this engagement?

Our ongoing partnership started in January 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of their process has been great, and their team is very easy to work with — It’s been a good relationship so far. 

They’re technically proficient and the build quality is reliable since we haven’t experienced any technical issues.

How did Flexum perform from a project management standpoint?

They strictly adhere to deadlines and stay on budget consistently. We manage the project through GitHub and JIRA, and typically communicate through Slack and Zoom.

What did you find most impressive about them?

We like how attentive they are to details and how they’re able to deliver what they promise. They bring a lot of value to the project, and it’s really nice to work with a bespoke company that meets our needs.

Are there any areas they could improve?

I can’t think of anything they need to improve on.

Do you have any advice for potential customers?

To get the most out of your engagement with Flexum, I advise you to be clear with the specifications of your project and what you want to achieve.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of ASO Giraffe, a mobile marketing tool for running A/B testing for iOS and Android developers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flexum?

We were looking to formalize our development process as we only recently came out of an MVP phase with an external developer. We wanted to devote full-time resources to developing the application. 

Like any growing startup, we were looking to build new functionalities and make our platform more stable. We needed help in software development.

SOLUTION

What was the scope of their involvement?

Flexum has taken over the development of our app from our external developer. They do software development, and they build, manage, and service our platform. Our app is based on JavaScript, and we use React for the front- and backend. 

Our initial interaction revolved around having a transfer of knowledge from our external developer to Flexum. In that process, Flexum understood our problem and the app’s code. They figured out ways how we could seamlessly transition, and they also thought of the necessary functionalities for the project.

The development is ongoing, and we work as an agile scrum team with objectives, roadmaps, and sprint demos. We have expectations in terms of reporting, mainly around what’s being delivered in sprints. 

We also evaluate new designs and development, and we break up designs into smaller bodies of work. Flexum provides ongoing maintenance to the application. 

What is the team composition?

I work with Myron (CEO & Co-Founder), Alina (IT Project Manager), and a software engineer.

How did you come to work with Flexum?

I previously worked with Myron, and I knew him to be a thorough, considerate, and thoughtful engineer. Luckily, when I needed a software development agency, he was also available. 

I decided to progress with Flexum because Myron was a good worker, had an excellent technical understanding, and could tackle challenges. 

How much have you invested with them?

We’ve spent between $25,000–$30,000.  

What is the status of this engagement?

We started working together in February 2021, and it’s ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We don’t have any specific KPIs for this project. Ultimately, our objective is to deliver on time, as specified, and efficiently. I’m working actively on the project as well, and I see the output they’re making. Flexum meets my expectations on all fronts. 

How did Flexum perform from a project management standpoint?

Flexum is professional, and they have a nice set-up and good approaches to sprint planning, delivery, and feedback. They also proactively address challenges that come up. We use ZenHub and GitHub to collaborate.  

What did you find most impressive about them?

Flexum has done a good job of tackling the complexity of the work we’re doing. When things don’t go as planned, they’re very open and honest about what’s happening. They seek to understand and solve problems together. 

Generally speaking, they do a good job of breaking down sophisticated tasks. When delivering those tasks, they can adapt to issues through good communication. Lastly, there’s little that needs to be done with their output — they’re thoughtful of major components in their work.

Do you have any advice for potential customers?

I recommend working with Flexum. They are experienced in software development.

BACKGROUND

Please describe your company and position.

I am the Founder of AudienceTap

Describe what your company does in a single sentence.

Text marketing platform for ecommerce & creator brands

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flexum to accomplish?

• The goal was to design and develop a cross-platform mobile app for AudienceTap using React Native, expanding their web platform to iOS and Android for improved user convenience and accessibility.

SOLUTION

How did you find Flexum?

Referral

Why did you select Flexum over others?

• High ratings
• Pricing fit our budget
• Referred to me

How many teammates from Flexum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Build a mobile app for current AudienceTap customers to send & respond to text messages from their subscribers.

• Ability to send mass text message campaigns
• Inbox & chat interface for individual contacts
• Dashboard & reports

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successful launch on both Google Play Store and Apple App Store.

Positive feedback from users regarding the app’s performance and usability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Team was very responsive to new requests and bringing new ideas to the table. We often worked through tough techincal challenges to find the optimal solution.

What was your primary form of communication with Flexum?

Email or Messaging App

What did you find most impressive or unique about this company?

The team often went above and beyond what was requested. The final product was well tested and worked as expected

Are there any areas for improvement or something Flexum could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Founder of a software company

Describe what your company does in a single sentence.

Generate pipeline using personalized content, fast.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flexum to accomplish?

• Build
• Design
• Move with Speed

SOLUTION

How did you find Flexum?

Referral

Why did you select Flexum over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Flexum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design a web application. Build the web application. Help me launch the application in a timely manner.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Launching on time!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Best team ever. They are very honest when we start to overthink, build too much, or focus on things that do not matter. Highly recommend the team.

What was your primary form of communication with Flexum?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Everything: Communication. Speed. Professionalism. Attention to detail. I can go on and on..

Are there any areas for improvement or something Flexum could have done differently?

Nope. Amazing team.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Munchspot

Describe what your company does in a single sentence.

MunchSpot is a market intelligence platform with profile data, revenue data and decision maker contact information on over 300k ecommerce stores.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flexum to accomplish?

• Create saas application for Munchspot

SOLUTION

How did you find Flexum?

• Online Search
• Referral

Why did you select Flexum over others?

• High ratings
• Good value for cost
• Referred to me
• High quality of work shown in portfolio

How many teammates from Flexum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Flexum was tasked with creating a saas web application from scratch. The developed a database application that stores ecommerce data and is able to be filtered and searched easily.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Initial version of the application was developed very quickly (In 1 months time) and application functioned well with no bugs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was very sound. They delivered the product on time and responded to all of my needs quickly. I'd give their project management a 5/5

What was your primary form of communication with Flexum?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was very impressed with their design and attention to detail. They handle everything very professionally. They thoroughly research what you want first, then come back with accurate estimates and steps on exactly what needs to be done.

Are there any areas for improvement or something Flexum could have done differently?

Nothing

BACKGROUND

Please describe your company and your position there.

I'm the CEO of a digital publishing platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flexum, and what were your goals?

Flexum was hired to take over my development project that had slowed to a halt due to lack of communication from the previous development team.

SOLUTION

How did you select this vendor and what were the deciding factors?

They were introduced by another developer. The deciding factors were:

1. Great communication.

2. Interpretation of requirements, and anticipation of potential blind spots. Lastly, the Flexum team feels like part of a family vs. a company.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Developed entire SAAS platform.

How many people from the vendor's team worked with you, and what were their positions?

3 - Architech, Lead Developer, Project Manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

If you're on the fence and considering hiring Flexum, go ahead and pull the trigger. They're awesome and will take your project wherever you need it to go.

Describe their project management style, including communication tools and timeliness.

They exceeded expectations over and over, and even introduced functionality that we had not considered.

What did you find most impressive or unique about this company?

Their willingness to get the job done, and flexibility -- everyone on their team gets it, and are willing to try different approaches.

Are there any areas for improvement or something they could have done differently?

Maybe clone themselves? (I'm being cheeky, but they're pretty great.)