FJ Solutions

BACKGROUND

Please describe your company and position.

I am the Operations Manager of a café

Describe what your company does in a single sentence.

All day brunch & lunch + homemade pastries, specialty coffee, coworking community. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FJ Solutions to accomplish?

• Website Development
• Web positioning
• Email Marketing

SOLUTION

How did you find FJ Solutions?

Referral

Why did you select FJ Solutions over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from FJ Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I hired FJ Solutions to develop our restaurant's website clemcafe.es that we use to promote the place itself as well as special events. 

FJ Solutions has provided web design + development services along with SEO. They've provided direction over SEO best practices for positioning and reach. 

We will want to build an ecommerce and therefore we'll need FJ services to build all of the ecommerce marketing around it. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website launch in less than 2 months. 

Marketing campaign for an event in less than 2 weeks and it completed full capacity. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Absolutely timely. And super responsible. They've made follow up during all of the stages. 

Being a business owner does not allow thinking through all the details; I felt I could rely on FJ to fulfill the project with the right decisions. 

What was your primary form of communication with FJ Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The responsibility, velocity and culture. The quality of the project is very good, and the price is good as well. 

Are there any areas for improvement or something FJ Solutions could have done differently?

Not that I can think of at this time. 

BACKGROUND

Please describe your company and position.

 I am the BDM of an information technology company 

Describe what your company does in a single sentence.

Internet service provider

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FJ Solutions to accomplish?

• Global marketing strategy

SOLUTION

How did you find FJ Solutions?

Referral

Why did you select FJ Solutions over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget

How many teammates from FJ Solutions were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Marketing strategy for global reach. Web, email, LinkedIn and other well-known channels.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They've delivered preliminary documents, web mocks, emails, and LinkedIn publications

Describe their project management. Did they deliver items on time? How did they respond to your needs?

N/A

What was your primary form of communication with FJ Solutions?

In-Person Meeting

What did you find most impressive or unique about this company?

N/A

Are there any areas for improvement or something FJ Solutions could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Designer Chief and Founder of Designo Patagonia

Describe what your company does in a single sentence.

Product design with Patagonian identity

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FJ Solutions to accomplish?

• Redesign our graffic identity
• Redesign our webpage
• make it more useful

SOLUTION

How did you find FJ Solutions?

Referral

Why did you select FJ Solutions over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Referred to me

How many teammates from FJ Solutions were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

FJ helped us redesign the company's graphic identity, building a variety of graphic resources that were then transferred to the entire set of necessary pieces, from stationery, website, to social networks.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• 1 new logo
• 10 new graphic pieces
• 1 web design

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They accomplished all that we asked for, even more. They contributed with a critical, practical, and fresh spirit to our mission; we are very grateful.

What was your primary form of communication with FJ Solutions?

In-Person Meeting

What did you find most impressive or unique about this company?

The personalized and professional perspective.

Are there any areas for improvement or something FJ Solutions could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Owner & Lead Guide of ANDEMITA PATAGONIA

Describe what your company does in a single sentence.

Adventure Tourism Outfitter in Patagonia

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FJ Solutions to accomplish?

• Website development and design
• CEO configuration and positioning in Google
• Mobile friendly updates and digital marketing

SOLUTION

How did you find FJ Solutions?

Referral

Why did you select FJ Solutions over others?

• Close to my geographic location
• Referred to me
• Company values aligned

How many teammates from FJ Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Brand identity development. Institutional branding.  Logo and Iso. Website structure. Content optimization. Navigation tools and structure 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website and institutional image were delivered timely and we where very happy with our clients acceptance. After years of usage the platform positioning and delivery was great and easy to use and navigate. Overall, we were extremely satisfied with their services.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they did. Very timely and problem solving was timely. 

What was your primary form of communication with FJ Solutions?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Effort to help and solve issues, friendly and engaged with proyect outcomes  

Are there any areas for improvement or something FJ Solutions could have done differently?

The only problem was the usage of an external server that did not respond in a timely manner to some issues.

BACKGROUND

Please describe your company and position.

I am the Head of Tendering & Sales of an engineering company

Describe what your company does in a single sentence.

Electrical Equipment commercialization

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FJ Solutions to accomplish?

• Attract new customers
• Easy going platform

SOLUTION

How did you find FJ Solutions?

Referral

Why did you select FJ Solutions over others?

• Pricing fit our budget
• Good value for cost

How many teammates from FJ Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Project Plan:

Document that defines objectives, scope, schedule and necessary resources.
Market Research:

Analysis of competitors and market trends.
Store Design:

User interface mockups and wireframes.
Theme selection and customization.
Shopify Settings:

Account creation and basic configuration.
Integration of payment and shipping methods.
Product Catalog:

Uploading products with descriptions, images and prices.
Category and tag configuration.
SEO and Marketing:

Search engine optimization strategy.
Configuration of marketing tools (email, social networks).
Testing and QA:

Verification of functionalities, usability and performance.
Testing the purchasing process and payment gateways.
Launch:

Launch strategy and initial promotion.
Post-launch monitoring to adjust strategies.
Documentation and Training:

Manuals for using Shopify and store management.
Training for the management team.
Results Report:

Post-launch performance analysis and recommendations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Sales increase and new customers 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Planning was accomplished aligned with expectations. They well managed change orders and communications of roadblocks. We made ourselves understood quite well during the project. Our discussions were always very professional.

What was your primary form of communication with FJ Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Close following of the project and open to any queries we had

Are there any areas for improvement or something FJ Solutions could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Administration and Finance Manager of ADS SALUD

Describe what your company does in a single sentence.

We are an Occupational Medicine clinic with over 20 years of experience providing corporate health services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FJ Solutions to accomplish?

Revamp website on Shopify

SOLUTION

How did you find FJ Solutions?

Online Search

Why did you select FJ Solutions over others?

• Pricing fit our budget
• Good value for cost

How many teammates from FJ Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

FJ Solutions made setting up our Shopify site easy and enjoyable. They designed a beautiful, on-brand website, added all our services so customers can book directly, and made sure everything runs smoothly. The team was helpful, explained things clearly, and took care of all the details. Couldn’t be happier!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased Website Traffic: We saw a 30% increase in website visits within three months post-launch.
Improved Conversion Rate: The conversion rate improved from 2% to 4%, indicating that more visitors are completing desired actions.
Reduced Bounce Rate: The bounce rate decreased by 15%, showing that users are engaging more with the content.
Higher Average Session Duration: Users are spending an average of 2 minutes longer on the site, suggesting better engagement.
Sales Growth: We experienced a 25% increase in sales during the quarter following the website revamp.
Positive Customer Feedback: Surveys showed a 90% satisfaction rate among users regarding the new website design and functionality.
Improved SEO Performance: Our website’s keyword rankings improved, resulting in a 40% increase in organic search traffic.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

"The project management was very effective. They consistently delivered items on time, adhering to the agreed-upon deadlines. Whenever we had specific needs or concerns, the team was responsive and proactive, addressing our requests promptly and making adjustments as necessary. Their communication was clear and frequent, which helped ensure that we were always aligned on project goals and expectations."

What was your primary form of communication with FJ Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about the company that revamped our Shopify website is their attention to detail and commitment to understanding our brand. They took the time to listen to our needs and preferences, which resulted in a design that truly reflects our identity. Their expertise in user experience ensured that the new site is not only visually appealing but also highly functional, leading to improved customer engagement. Additionally, their timely communication and willingness to make adjustments based on our feedback made the entire process smooth and enjoyable

Are there any areas for improvement or something FJ Solutions could have done differently?

One positive aspect of working with FJ Solutions was their strong communication throughout the project. They were always available to answer questions and provided timely updates on progress. Their team's expertise in Shopify was evident, and they were proactive in suggesting enhancements that aligned with our goals. Overall, their collaborative approach made the entire process smooth and enjoyable

BACKGROUND

Please describe your company and position.

I am the Manager of CEMEDIC

Describe what your company does in a single sentence.

Medicine

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FJ Solutions to accomplish?

• Shopify

SOLUTION

How did you find FJ Solutions?

Referral

Why did you select FJ Solutions over others?

High ratings

How many teammates from FJ Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Excelente Service of Federico

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

shopify

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excelent response

What was your primary form of communication with FJ Solutions?

In-Person Meeting

What did you find most impressive or unique about this company?

FJ Solutions' customer service impressed us.

Are there any areas for improvement or something FJ Solutions could have done differently?

Nothing